Hello everyone, I want to explain to you our point of view about the recent events with DC.
First of all I want to make clear, that I'm not running this pool on my own. We are a team of two admins and one web dev.
We also answer all our support mails, advertise, chat with users and as you may guess this pool is not our primary income, we all have jobs and responsibilities that we neglect to keep our users happy.
As the biggest pool on launch holding 1.3 GH/s without any issues, we spend the night monitoring the cron jobs and making sure everything goes smooth.
Sadly early in the morning around 7:00 GMT our hosting provider decided to stop our stratum server due the 3Gb/s DDOS attack.
We didn't get any customer support till 9:30, by than we managed to setup a new server and run it by ourselves. Most of our users reconnected and we a had around 800-900 MH/s on our pool.
We felt relieved and happy, that our efforts were not in vain. At that time our pool and multi-pool.eu were both holding around 95% of the whole network.
Everything was fine until we realised that the new wallet version 1.0.1 was depending on a single pnseed, dnsseed not set at all and because of poor nodes setup 98% of the network are mining on the wrong chain.
Splendid.
We decided to keep it quiet in order to save the coin. We tried to hotfix the new wallet version to sync with our node and validating this huge fork.
We almost managed .. meanwhile our pool was going up and down.
We were blamed all over this forum, compared with hooker's panties, while some of our fellow pool ops advertise themselves as stable pools running on the "correct" chain.
Finally when we switched off our stratum we got the dev attention being more than 1/2 of the network hashrate, with the help of our admins they managed to sync to the biggest fork, the one our pool and multi-pool.eu were mining.
So this whole thing end after 21 hours hard work and wallet version 1.0.2 was released.
I kindly asked the Dev twice to make a clear statement in here, because as the biggest pool we are taking all the blame.
Sorry, but "don't blame the pools" won't cut it!
Yes we didn't lost as much blocks as we would have, if the nodes were sync with the lesser chain(s). But our pool balance is negative and we have tons of pissed off users.
Our pool runs on donations ONLY !
We demand refund for us and our users ! You have good amount of premined coins that are not used for anything yet, this coin doesn't even have a block explorer !!!
Thank you.
xHash Team
i'm with xhash on this one. out of all the places i've mined at, they got the best interface imo, don't even need to recreate an account for different coins. it seems like they are always getting blamed for something. i guess they must be doing something right.
the coin itself is still just shaky.
i lost some coins during the down time at xhash too and hope the devs do consider.