I still cannot get over the fact that the developers are not doing anything about the fake volume on FATBTC
WHEN PEOPLE SEE FAKE VOLUME ITS A RED FLAG
DEVELOPERS WAKE UP ALREADY AND DO SOMETHING ABOUT IT
There are no developers! Go into any project and you will see developers talking and giving updates to the community.
Electra only has Ruru?
unbelievable! Ask them for the contact or names of others. then also see how fast you get banned or they tell you to talk to Ruru.
I dont want to talk to Ruru!
They want to release atomic swaps, mobile wallets, electrapay and all this stuff in December but I can only talk to Ruru? what kind of a community project is this?
wake up people
@Everyone and @LightinOut
I'd like to close this topic through below message as i noticed that one of his tweets confirmed he is the same person as BOTERO on discord who claims to have lost 160mln ECA and holds the project responsible.
https://twitter.com/lightinout/status/1070203781030268928@lightInOut, also known as Botero on our Discord, claimed to have lost 160mln ECA without him being at fault. As such he contacted the team to compensate him either through forking the extra 160mln or ask E01 to compensate him.
As we always state in our disclaimers that we are never responsible for usage of our products and/or loss of ECA our answer could have been short but we took the time and investigated this matter together with this person. Our usersupport team and other team members spent hours and this matter was also discussing 3 times during our team meetings.
The end conclusion was that the wallet from this person was not flawed and it was visible that the transaction was made after insertion of the password.
See below the official response from the usersupport team on behalf of the project towards his claim to be compensated:
"Botero, after much testing and discussion, and over many discord sessions with you with a number of our team members, we regret to inform you that we are unable to reimburse you at this time for your coins. Reason stated below: the wallet is working has normal. Though, from your perspective this may not be true, the coins were sent and received in another address. This is normal function for a wallet. As to how those were transferred though, we can not confirm that as that is the case to any transaction. You stated that you have encrypted your wallet with very strong encryption. This alone would stop coins being sent only if the encryption password was used. Other way coins can be sent is if they have your private key, which a encryption password is not needed to add it to a wallet but is needed to dump from the wallet if the wallet is encrypted.
In our conversations with you and our team, we have noticed there was no bug or flaw in the wallet. In saying this, there is no way to prove if coins were sent wrongly out of the wallet by another user or yourself. ECA has one of the best tech support and these are the conclusions we have come up with. We are not here to guess if the coins were accidently sent to the incorrect wallet or if coins were sent correctly and the user does not have access to the new address. We also are fully aware of bugs that can be in the wallet though in your situation, is not the case due to the coins being sent and properly on the blockchain.
Thank you for your patience as we look and take each of these with dedication and want for all our users to have the coins they deserve. We did setup a channel just for you situation for us to discuss and you were brought up a number of times in team meetings with a number of hours for a number of support and dev personnel in trying to solve your unfortunate circumstance as you have shown. We also understand that you may not agree with this conclusion and decision but these are the facts at hand. If you have any final questions, please feel free to ask but do note that this is our final decision. Thank you."
Everyone who still has questions can contact the usersupport team or myself on Discord. If people wish to help Botero / LightinOut by donating to him, I suggest to visit either Discord or contact him directly. Loosing crypto is something terrible and unfortunately happens regularly.
Best regards,
Robert