Does your todo list include looking into enhancements of the cash out process, e.g.:
- an intermediary step after clicking to cash out, i.e. "You selected to cash out XYZ, are you sure? (yes/no)"
- for cases where the hot wallet is low / empty - perhaps a pop-up message along the lines of "Apologies for the inconvenience, but the hot wallet is still awaiting confirmations for coin XYZ. Your cash out cannot be processed at this time. Higher powers have been informed and will get back to you.." and if there is an approximate estimation of time you can give for the confirmations, that always helps.. and if you can also add an option like "Would you like your cash out to be added to the queue for processing as soon as there is sufficient availability in the hot wallet [although it is advisable that you use the Auto Threshold option]? (Yes/No)"
Yes I do want to revamp the entire cash out/payment process, just haven't had time recently.