Make sure it's synced. The block count on the wallet should be updated.
statuts : wallet locked block 27(203215) that's mine but i didnt recieve anything always balance :0 even if i have made more than 5000 claims and i was among the top 150 i dont know why could someone please help me
https://github.com/clemahieu/raiblocks/wiki/Troubleshooting-and-Missing-transactions
i do it but nothing change when i restar my wallet also statut wallet locked block even if i follow instructions what should i do please
any one can help me please what should i do to recieve my claims in my windows wallet