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Topic: ANTMINER C1 Discussion and Support Thread - page 74. (Read 129054 times)

legendary
Activity: 1526
Merit: 1013
Make Bitcoin glow with ENIAC
November 21, 2014, 03:21:21 PM
Yo Dogie! What is your preferred piece of kit nowadays?
legendary
Activity: 1526
Merit: 1013
Make Bitcoin glow with ENIAC
November 21, 2014, 03:19:39 PM
Still waiting for mine (batch 2 w/cooling kit included) guys. ordered monday night PST still have not rec. tracking information. Bitmain said they would push the shipping team. I really wish they would make a note on there site if they expect shipping delays...

I'm trying to get them to refund becauea this thing just looks like a nightmare of problems and would much rather have the s4 at this point. No word on a refund for s4 exchange. We will see what happens. Nearly 1 week and no notice of the tracking number. No definite answers from bitmain Sad just asking me to please be patient after shelling out $600$ usd for unit+shipping..... trying to figure out what;s going on bitmain or if i can please swap for s4 since unshipped. This thing does not look like something i would want to leave running in a datacenter unattended for months. Thanks for any help you guys and bitmain can offer.

I don´t know of any Data Centers that would let you leave your homemade bucket of water sloshing around (not literally). The S4 is definitely the way to go.

I have experienced that they send products without updating the website, so you can check with the webmaster if everything is up to date.
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
November 21, 2014, 02:16:07 PM
Bitmain, I ordered a week ago C1 from batch 2 and did not receive my shipping number yet. I ordered many times, but this is the first time that I am waiting for more than a week for my hardware.

Have you like other vendors started to delay shipping, or are you self mining or what?

As it said in the item description, shipping starts 17th Nov, and are shipped in the order queue.
sr. member
Activity: 366
Merit: 250
November 21, 2014, 01:46:24 PM
Still waiting for mine (batch 2 w/cooling kit included) guys. ordered monday night PST still have not rec. tracking information. Bitmain said they would push the shipping team. I really wish they would make a note on there site if they expect shipping delays...

I'm trying to get them to refund becauea this thing just looks like a nightmare of problems and would much rather have the s4 at this point. No word on a refund for s4 exchange. We will see what happens. Nearly 1 week and no notice of the tracking number. No definite answers from bitmain Sad just asking me to please be patient after shelling out $600$ usd for unit+shipping..... trying to figure out what;s going on bitmain or if i can please swap for s4 since unshipped. This thing does not look like something i would want to leave running in a datacenter unattended for months. Thanks for any help you guys and bitmain can offer.
legendary
Activity: 1526
Merit: 1013
Make Bitcoin glow with ENIAC
November 21, 2014, 11:54:47 AM
I just got a truckload of $50 coupons for this product (C1) and the s3+; and another truckload of $400 coupons for the S4. They are all valid until the 30th of November. Obviously I can ´t use all of them myself so if anyone wants to buy them cheaply there is a "donate" function on their website which will allow me to sell them safely. PM me if interested.

Edit: VERY cheaply.
full member
Activity: 224
Merit: 100
November 21, 2014, 11:06:55 AM
Used someone this the thing?
http://shop.syscooling.com/goods.php?id=46
legendary
Activity: 1232
Merit: 1011
November 21, 2014, 09:40:01 AM


Bitmain, I ordered a week ago C1 from batch 2 and did not receive my shipping number yet. I ordered many times, but this is the first time that I am waiting for more than a week for my hardware.

 Have you like other vendors started to delay shipping, or are you self mining or what?

hero member
Activity: 657
Merit: 500
November 21, 2014, 01:14:32 AM
Anyone know the status of batch 2?  I ordered 2 C1's and I've yet to get a tracking number, or any info really from bitmain.  Seeing the issues with the miners so far, I'm not really sure I want one.  Do the batch 2 miners come with the syscooling v1 or v2 kits?
The description for Batch 2 says they come with cooling kits.  Batch 3 does NOT include cooling kits.

Based on the thousands of orders scattered around this forum, it's likely that you'll get a delivery notice about the same time you get tracking info from Bitmain as they specialize in shipping quickly rather than sending tracking numbers quickly. Wink

This is the intro of a new miner and so far there have been precious few problems - and all but one that I've seen have been from Syscooling, not from Bitmain - it appears that the folks at Syscooling have fixed their initial problems.
newbie
Activity: 6
Merit: 0
November 20, 2014, 11:10:16 PM
Anyone know the status of batch 2?  I ordered 2 C1's and I've yet to get a tracking number, or any info really from bitmain.  Seeing the issues with the miners so far, I'm not really sure I want one.  Do the batch 2 miners come with the syscooling v1 or v2 kits?
hero member
Activity: 672
Merit: 500
http://fuk.io - check it out!
November 20, 2014, 11:00:18 PM
looks interesting
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
November 20, 2014, 09:35:58 PM
Here is another question that very remotely might be related to firmware or may be is a non-issue.
I will be very specific. Mining on f2pool, I noticed that my old S2' s GHS is closer to what shows up on workers page of account.
But for C1 (runs on 225MHz), the miner shows 900+ GH/S(5s) and f2pool shows less say 689 (20 min avg). It goes little up and down but stays way less than the one on miner. I watched on miner consistently and that number stays close to 900 on miner. This is a one time test and I didnot repeat and could be just a temp weird situation but did get my curiosity.

Anyone can please explain this or has anyone else noticed this ever.
Am afraid to upgrade S2 firmware to new version with cgminer 4.6  for that reason bcz C1 has 4.6 (latest firmware).

Forget whatever the miner says, whatever the pool says you are getting is what hashing speed you are getting. If you are only receiving 689 that's in all intent and purposes that's like half the mining speed. These are "guaranteed" for 1000GH/s. If the hardware can't make that guarantee, does Bitmain compensate in anyway like the other companies do?

He's mining on p2p, not an actual pool.
btw, I am mining on pps pool not p2p.

Try a more mainstream pool and post a picture of your dashboard.
newbie
Activity: 26
Merit: 0
November 20, 2014, 08:39:08 PM
Here is another question that very remotely might be related to firmware or may be is a non-issue.
I will be very specific. Mining on f2pool, I noticed that my old S2' s GHS is closer to what shows up on workers page of account.
But for C1 (runs on 225MHz), the miner shows 900+ GH/S(5s) and f2pool shows less say 689 (20 min avg). It goes little up and down but stays way less than the one on miner. I watched on miner consistently and that number stays close to 900 on miner. This is a one time test and I didnot repeat and could be just a temp weird situation but did get my curiosity.

Anyone can please explain this or has anyone else noticed this ever.
Am afraid to upgrade S2 firmware to new version with cgminer 4.6  for that reason bcz C1 has 4.6 (latest firmware).

Forget whatever the miner says, whatever the pool says you are getting is what hashing speed you are getting. If you are only receiving 689 that's in all intent and purposes that's like half the mining speed. These are "guaranteed" for 1000GH/s. If the hardware can't make that guarantee, does Bitmain compensate in anyway like the other companies do?

He's mining on p2p, not an actual pool.
btw, I am mining on pps pool not p2p.
member
Activity: 98
Merit: 10
November 20, 2014, 08:35:03 PM



   

The very same resistors were cooked on my board as well...
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
November 20, 2014, 03:46:20 PM
@dogie

If your looking at the front of the miner with the fan facing you, which board from left to right is the first one?

I got an email back:
Quote
Please reconnect the cable to make sure of good connection to try or please switch the cable with a good hash board to test

However the cables only seem long enough to reach their assigned port

The Chain # 1 board is the one closest to the Ethernet Port connection.

Their suggestion is to use a cable that "will reach" just as a test to try it.
For example you could take the cable from the #4 board and plug it in to the
#1 board just long enough to try it and eliminate the cable as the cause of
your issue.


Alright, so I tried taking all the cables out. Hooked up the 2nd one to the first and the 3rd to the second.
Fired it up and all I got was the pump spinning, no lights and no action on the browser.

I then just kept those 2 ribbon cables in place but put power to the other two boards, without ribbons. I got the start up with the 100% fan, but no lights and no action on the browser.
Ended up putting it all back together and sitting at "-------- --------" board 1 w/ 740GH/s overall.

RMA time.
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
November 20, 2014, 03:45:27 PM
Here is another question that very remotely might be related to firmware or may be is a non-issue.
I will be very specific. Mining on f2pool, I noticed that my old S2' s GHS is closer to what shows up on workers page of account.
But for C1 (runs on 225MHz), the miner shows 900+ GH/S(5s) and f2pool shows less say 689 (20 min avg). It goes little up and down but stays way less than the one on miner. I watched on miner consistently and that number stays close to 900 on miner. This is a one time test and I didnot repeat and could be just a temp weird situation but did get my curiosity.

Anyone can please explain this or has anyone else noticed this ever.
Am afraid to upgrade S2 firmware to new version with cgminer 4.6  for that reason bcz C1 has 4.6 (latest firmware).

Forget whatever the miner says, whatever the pool says you are getting is what hashing speed you are getting. If you are only receiving 689 that's in all intent and purposes that's like half the mining speed. These are "guaranteed" for 1000GH/s. If the hardware can't make that guarantee, does Bitmain compensate in anyway like the other companies do?

He's mining on p2p, not an actual pool.
legendary
Activity: 1456
Merit: 1000
November 20, 2014, 02:16:00 PM
@dogie

If your looking at the front of the miner with the fan facing you, which board from left to right is the first one?

I got an email back:
Quote
Please reconnect the cable to make sure of good connection to try or please switch the cable with a good hash board to test

However the cables only seem long enough to reach their assigned port

The Chain # 1 board is the one closest to the Ethernet Port connection.

Their suggestion is to use a cable that "will reach" just as a test to try it.
For example you could take the cable from the #4 board and plug it in to the
#1 board just long enough to try it and eliminate the cable as the cause of
your issue.


Alright, so I tried taking all the cables out. Hooked up the 2nd one to the first and the 3rd to the second.
Fired it up and all I got was the pump spinning, no lights and no action on the browser.

I then just kept those 2 ribbon cables in place but put power to the other two boards, without ribbons. I got the start up with the 100% fan, but no lights and no action on the browser.
Ended up putting it all back together and sitting at "-------- --------" board 1 w/ 740GH/s overall.

As another heads up - Bitmain have recently upgraded their support capabilities, locations etc.. I'd had the pleasure to use their support services recently and I couldnt be happier, they were brilliant

More details on their new support contacts (if anyone else needs them) :
****************************
Bitmain Technologies
Warranty Department
3700 Quebec Street Suite 100239
Denver, Colorado 80207
USA

Telephone number: 1-844-248-6246

or for the European Region

Bitmain Technologies
department 119,
143 kingston road,
London, SW19 1LJ,
United Kingdom

Telephone Number: +44-020-30024099

For US customers Please include our telephone number 1-844-248-6246 on the shipping label.

and for the European Region

Please include our telephone number +44-020-30024099 on the shipping label.

I would agree I have always felt good with emails and calls.  They do seem to care, and are very helpful.   Bitmain has great customer service..
member
Activity: 74
Merit: 10
November 20, 2014, 01:56:15 PM
@dogie

If your looking at the front of the miner with the fan facing you, which board from left to right is the first one?

I got an email back:
Quote
Please reconnect the cable to make sure of good connection to try or please switch the cable with a good hash board to test

However the cables only seem long enough to reach their assigned port

The Chain # 1 board is the one closest to the Ethernet Port connection.

Their suggestion is to use a cable that "will reach" just as a test to try it.
For example you could take the cable from the #4 board and plug it in to the
#1 board just long enough to try it and eliminate the cable as the cause of
your issue.


Alright, so I tried taking all the cables out. Hooked up the 2nd one to the first and the 3rd to the second.
Fired it up and all I got was the pump spinning, no lights and no action on the browser.

I then just kept those 2 ribbon cables in place but put power to the other two boards, without ribbons. I got the start up with the 100% fan, but no lights and no action on the browser.
Ended up putting it all back together and sitting at "-------- --------" board 1 w/ 740GH/s overall.

As another heads up - Bitmain have recently upgraded their support capabilities, locations etc.. I'd had the pleasure to use their support services recently and I couldnt be happier, they were brilliant

More details on their new support contacts (if anyone else needs them) :
****************************
Bitmain Technologies
Warranty Department
3700 Quebec Street Suite 100239
Denver, Colorado 80207
USA

Telephone number: 1-844-248-6246

or for the European Region

Bitmain Technologies
department 119,
143 kingston road,
London, SW19 1LJ,
United Kingdom

Telephone Number: +44-020-30024099

For US customers Please include our telephone number 1-844-248-6246 on the shipping label.

and for the European Region

Please include our telephone number +44-020-30024099 on the shipping label.
legendary
Activity: 1118
Merit: 1002
November 20, 2014, 12:43:55 PM
@dogie

If your looking at the front of the miner with the fan facing you, which board from left to right is the first one?

I got an email back:
Quote
Please reconnect the cable to make sure of good connection to try or please switch the cable with a good hash board to test

However the cables only seem long enough to reach their assigned port

The Chain # 1 board is the one closest to the Ethernet Port connection.

Their suggestion is to use a cable that "will reach" just as a test to try it.
For example you could take the cable from the #4 board and plug it in to the
#1 board just long enough to try it and eliminate the cable as the cause of
your issue.


Alright, so I tried taking all the cables out. Hooked up the 2nd one to the first and the 3rd to the second.
Fired it up and all I got was the pump spinning, no lights and no action on the browser.

I then just kept those 2 ribbon cables in place but put power to the other two boards, without ribbons. I got the start up with the 100% fan, but no lights and no action on the browser.
Ended up putting it all back together and sitting at "-------- --------" board 1 w/ 740GH/s overall.
legendary
Activity: 1274
Merit: 1000
Personal text my ass....
November 20, 2014, 12:41:27 PM
Here is another question that very remotely might be related to firmware or may be is a non-issue.
I will be very specific. Mining on f2pool, I noticed that my old S2' s GHS is closer to what shows up on workers page of account.
But for C1 (runs on 225MHz), the miner shows 900+ GH/S(5s) and f2pool shows less say 689 (20 min avg). It goes little up and down but stays way less than the one on miner. I watched on miner consistently and that number stays close to 900 on miner. This is a one time test and I didnot repeat and could be just a temp weird situation but did get my curiosity.

Anyone can please explain this or has anyone else noticed this ever.
Am afraid to upgrade S2 firmware to new version with cgminer 4.6  for that reason bcz C1 has 4.6 (latest firmware).



Forget whatever the miner says, whatever the pool says you are getting is what hashing speed you are getting. If you are only receiving 689 that's in all intent and purposes that's like half the mining speed. These are "guaranteed" for 1000GH/s. If the hardware can't make that guarantee, does Bitmain compensate in anyway like the other companies do?

member
Activity: 74
Merit: 10
November 20, 2014, 10:51:29 AM
@dogie

If your looking at the front of the miner with the fan facing you, which board from left to right is the first one?

I got an email back:
Quote
Please reconnect the cable to make sure of good connection to try or please switch the cable with a good hash board to test

However the cables only seem long enough to reach their assigned port

The Chain # 1 board is the one closest to the Ethernet Port connection.

Their suggestion is to use a cable that "will reach" just as a test to try it.
For example you could take the cable from the #4 board and plug it in to the
#1 board just long enough to try it and eliminate the cable as the cause of
your issue.
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