If you haven't already, send an email to [email protected] (the email address on the flier), write order number on the subject line. Did you order a B8 or B9, except for B1 later batches were shipped on time and even earlier, so I don't know why it took 20 days for you to receive your miner. My personal experience, Bitmain has replaced my B1 boards twice already (2 boards the first time and a fan, and 1 board second time). I like the S7s better than other available miners on the market, cheaper and more hash.
Thanks hawkfish007, I did try that address, but I will try again. I didn't try their skypes, I will also try their skype's when they are open Monday / time zone.
Skype sales: bitmain_sale1 bitmain_sale2
Skype Service: bitmain_customerservice
I have not tried this yet either.
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You are full of shit, you know that right?