Thanks for the response about issue, Steve from Canaan.
I replied as soon as I received the ticket that stated:
If you are still interested in buying we will give you a BTC price and wallet address shortly.
Please respond Yes, if you want us to hold your order and give you a wallet address as new product comes in
My reply of "Yes" was over 24 hours ago and I have not received a response with the price + wallet address, and so once again I'm thinking "crap, it nearing the end of the work day in Beijing and it's Friday..."
It would have been nice to simply get this notice
along with a BTC address if you are taking pre-orders, that way I could have simply made a payment (which is what I have been waiting on doing) or said no thanks. Now I'm waiting on all other open tickets to be addressed, getting someone to read my "Yes" reply, generating a BTC address and finally responding back to me. It just seems like there are a lot of unnecessary steps here. Nonetheless, I really do appreciate your effort and post here about what's going on.
Logistically impossible.
1. Many (most ) people who have also asked to pay by bitcoin also have multiple questions in there ticket.
like "can i have the address, and oh can you add two units to my order" or
i bought before can I get a discount? or do you ship to france? or will there be an import tax..
A minority of people just ask for the address.
2. With the delay some guys just bailed. So we need to ask, are you still interested? Then we can Focus on the guys
who still want it.
3. If we give you a wallet and price today and you pay, and the product doesnt ship until august 23rd, there are some
guys who want to re preice depending on how BTC moves. I cant count the number of times guys have cancelled orders
only to re order in a couple days when the price moves.
So. First I need to let the the hundredss of people waiting that we would be getting to our backlog. That had to be a quick autoreponse. Its literally me going through hundreds of tickets, reading each one and responding. Took a whole day.
Next, We are waiting for the stock to actually LAND and be moved to the fullfillment house. the last thing I wanted was to give you an address, take your BTC and then discover that there was delay. So I want 100 percent confirmation that the stock
is there before i give out an address and take anyones BTC. I wont take your money until I am certain there is product actually
landed.
once the product has landed we will give out addresses and BTC amounts. Those quotes will be good for 48 hours.