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Topic: Avalon batch [2] countdown! - page 41. (Read 141540 times)

newbie
Activity: 44
Merit: 0
May 31, 2013, 07:20:09 AM
I did. And I'm pretty certain that I'm the last of batch 2.
legendary
Activity: 1064
Merit: 1000
May 31, 2013, 07:16:29 AM
As annoying as it is that Avalon are delayed I think a lot of you here need to stop and think for a minute.

Now I don't know Yifu's full biography or anything but from what I know he is just one man, a student, a very clever one at that. What he and his (small) team have done is nothing short of genius.

Put yourself in his shoes for a minute...

I can't imagine how much of a nightmare it must be to produce these chips, let alone 900 Avalon machines. From the ground up.

They have had trouble with the flow of manufacturing by the looks of things... could you seriously do any better???!!

Not only has is been hard work for them to ship the machines smoothly, they now have to arrange the logistics of these 700,000+ chips! Imagine that!!!!

Either Yifu is:

a) Crapping his pants - who is he going to have to pay to get these shipped accordingly and how much is it going to cost? Can he even manage it on his own?

b) Jumping for joy on account of all the monies $$


Either way there is a lot of hard work to do. This is not IBM or Sony, it is a small start-up company now having to deal with massive orders on a global scale!

How do we know there isn't some 'higher power' responsible for this erratic delivery and missing/damaged units . If the governments are worried about bitcoin then Avalon is a serious threat to them.... all that hashing power being distributed all over the world - government no likey  Sad


Just please put yourself in Yifu's and his teams shoes before you start complaining saying they are a poorly run company. They are a team of a few people now responsible for massive amount of orders and huge sums of money!

Where would you start at designing an ASIC mining chip, finding a foundry that is willing to fabricate your chips, and then shipping them worldwide... from China?






Did you buy from them, yes or no?
legendary
Activity: 1176
Merit: 1001
May 31, 2013, 06:54:02 AM
Exactly my thought. This is a man that makes other people rich. Appreciate that and let us give him the time to make it happen.
Actually, batch 2 and 3 roi will be negative. I fail to see how they make other people rich. Themselves, maybe, with our money.
newbie
Activity: 44
Merit: 0
May 31, 2013, 06:31:24 AM
Exactly my thought. This is a man that makes other people rich. Appreciate that and let us give him the time to make it happen.
hero member
Activity: 682
Merit: 500
May 31, 2013, 06:25:00 AM
As annoying as it is that Avalon are delayed I think a lot of you here need to stop and think for a minute.

Now I don't know Yifu's full biography or anything but from what I know he is just one man, a student, a very clever one at that. What he and his (small) team have done is nothing short of genius.

Put yourself in his shoes for a minute...

I can't imagine how much of a nightmare it must be to produce these chips, let alone 900 Avalon machines. From the ground up.

They have had trouble with the flow of manufacturing by the looks of things... could you seriously do any better???!!

Not only has is been hard work for them to ship the machines smoothly, they now have to arrange the logistics of these 700,000+ chips! Imagine that!!!!

Either Yifu is:

a) Crapping his pants - who is he going to have to pay to get these shipped accordingly and how much is it going to cost? Can he even manage it on his own?

b) Jumping for joy on account of all the monies $$


Either way there is a lot of hard work to do. This is not IBM or Sony, it is a small start-up company now having to deal with massive orders on a global scale!

How do we know there isn't some 'higher power' responsible for this erratic delivery and missing/damaged units . If the governments are worried about bitcoin then Avalon is a serious threat to them.... all that hashing power being distributed all over the world - government no likey  Sad


Just please put yourself in Yifu's and his teams shoes before you start complaining saying they are a poorly run company. They are a team of a few people now responsible for massive amount of orders and huge sums of money!

Where would you start at designing an ASIC mining chip, finding a foundry that is willing to fabricate your chips, and then shipping them worldwide... from China?




full member
Activity: 183
Merit: 100
May 31, 2013, 05:50:09 AM
Have you guys considered maybe, maybe the shipping company fucked up? Don't forget if you live somewhere in the middle of nowhere, that could be a factor too.

What about all the customers in China, in Beijing even, mere kilometers from Avalon's factory, who have still not received their Batch 2s?
donator
Activity: 1120
Merit: 1001
May 31, 2013, 01:37:49 AM
It seems that Avalon team made some random number generator and shipping according to the result of it.
sr. member
Activity: 294
Merit: 250
May 31, 2013, 01:23:25 AM
Have you guys considered maybe, maybe the shipping company fucked up? Don't forget if you live somewhere in the middle of nowhere, that could be a factor too.
legendary
Activity: 1064
Merit: 1000
May 30, 2013, 08:43:02 PM
next diff : 16.66%  Grin
legendary
Activity: 2072
Merit: 1001
May 30, 2013, 08:19:47 PM
I knew that wallet bit fiasco was going to come back and haunt users.
Team Avalon can somehow make an asic miner but cannot handle user orders. Mind boggling.
legendary
Activity: 889
Merit: 1000
Bitcoin calls me an Orphan
May 30, 2013, 08:19:29 PM
Great News! Received DHL tracking for my Feb 17th order. Bad News! I have heard nothing about my Feb 3rd order's. Feb 17th order I did receive an order number for. Feb 3rd is the Walletbit purchase issue.

I am not sure how they are going to let people know about Walletbit orders. DHL tracking and all since they where never entered into the Avalon Store.

Yes I did open a support ticket on both Feb 3rd orders on Feb 4th. However, I received no reply.

All my orders where purchased as Guest.

Nice! That's great news. Btw -- sweet bike, what is that?

2006 Suzuki GSXR600. Was one of Safety First Racing "A" bikes.  Use it for track days Smiley
sr. member
Activity: 292
Merit: 250
May 30, 2013, 08:08:53 PM
Great News! Received DHL tracking for my Feb 17th order. Bad News! I have heard nothing about my Feb 3rd order's. Feb 17th order I did receive an order number for. Feb 3rd is the Walletbit purchase issue.

I am not sure how they are going to let people know about Walletbit orders. DHL tracking and all since they where never entered into the Avalon Store.

Yes I did open a support ticket on both Feb 3rd orders on Feb 4th. However, I received no reply.

All my orders where purchased as Guest.

Nice! That's great news. Btw -- sweet bike, what is that?
legendary
Activity: 889
Merit: 1000
Bitcoin calls me an Orphan
May 30, 2013, 04:56:06 PM
Great News! Received DHL tracking for my Feb 17th order. Bad News! I have heard nothing about my Feb 3rd order's. Feb 17th order I did receive an order number for. Feb 3rd is the Walletbit purchase issue.

I am not sure how they are going to let people know about Walletbit orders. DHL tracking and all since they where never entered into the Avalon Store.

Yes I did open a support ticket on both Feb 3rd orders on Feb 4th. However, I received no reply.

All my orders where purchased as Guest.
sr. member
Activity: 292
Merit: 250
May 30, 2013, 04:38:59 PM
No word back yet but it is very disheartening to see people who ordered 2 weeks later than myself having their units shipped. Hypothetically what would we do if we never receive our units? I see a few from Batch 1 that have still yet to get delivery.
newbie
Activity: 55
Merit: 0
May 30, 2013, 04:33:22 PM
I've heard that Avalon has been spammed by all of us with our excessive tickets.  Some people will open a new almost daily asking When will my Avalon ship?  Other people will offer to pay extra to cut in line to get their order shipped sooner.  Avalon's staff is not that large, there is probably only one person staffed answering tickets. 

And I've heard that if you assign a low level guy that can read and sort through the tickets each day for a dedicated 60 minutes per day, the whole backlog would not exist in the first place.

These are just all excuses, of course if you don't bother to reply to emails and tickets and let things accumulate for weeks then you end up with a mountain of work which is depressing to address.

Seriously, we are barely at ticket #900 in the support system, collected over 4 months time. Let's say 3 months. That is 10 tickets per day. The guy would have to spend 5 minutes on each minute to say either "no go away" or pass it onto somebody who can actually fix the problem. He would still have 10 minutes spare to get a coffee and a smoke.

There is no need to have any other communication channel other than the ticket system. Just bounce the emails and tell people to open a ticket with the proper documentation.

How else do you think bigger companies deal with 100's of requests each day? You have a first level filter and then the important stuff floats up.

How much do you need to pay a student to do this? EUR 20 per hour? I bet you can even get a volunteer here to do it for free.

I'd rather have my Avalon shipped sooner than have someone answering all of the support tickets.  It sucks that the majority of support tickets are from people that constantly spam Avalon are preventing others from receiving the important support that they need, but there really is no easy way to fix this problem. 

Until you end up being that one guy whose ticket was never processed to update his shipping address. Or add a phone number. And then your shipment can't be processed. You'll loose another week or so and then you'll start posting here too ;-)

So the easy solution you propose is to ignore all incoming communication? You work at DMV?

It seems they just go through all the orders and just address the problems that pop up.

Most of the issues could have been fixed in the last 2 months before there was even a rush or urgency.

Now it will all become very dramatic and rush rush to get things fixed.

"sorry, we can't complete this order because your phone number is missing" can be avoided if somebody would just take the trouble to go over all the orders in the month february and check them. Or even automatically email the people that placed the order and tell them to check it themselves.
legendary
Activity: 1176
Merit: 1001
May 30, 2013, 03:28:08 PM
So do many of us (waits). Why you are so restless?

You think Americans/Europeans can't be in their situation? I think there are much more of unhappy customers of bASIC/BFL.
My problem with waiting is the lack of communications and explainations for the delay.
When they initially annunced that they would have some delay (since that they needed a much deserved holiday) and that they would ship "super fast" before the end of april, i was actually happy with it. It was a good compromise.

Now, with the network difficulty skyrocketing and them yet unable to explain the delays, well, this is what makes me restless. I'm restless in the sense that i'm hopeless, i've started not to care about these units and their roi. However, i feel stab in the back from avalon and their delays.

Does anyone remembers yufi saying that "the diffuculty won't skyrocket anytime soon" (they where starting to sell batch 3 at the time). Well, i remember what was written in the shirt that he was wearing. "don't take investment suggestions from me seriusly". Irony, uh?
sr. member
Activity: 315
Merit: 250
Official sponsor of Microsoft Corp.
May 30, 2013, 02:51:21 PM
cedivad, are you an Avalon customer with waiting order?
Yes, i'm proudly waiting since Feb'18...
I, for once, have had faith into the chineses... Never again.
So do many of us (waits). Why you are so restless?

You think Americans/Europeans can't be in their situation? I think there are much more of unhappy customers of bASIC/BFL.
legendary
Activity: 1176
Merit: 1001
May 30, 2013, 02:15:48 PM
cedivad, are you an Avalon customer with waiting order?
Yes, i'm proudly waiting since Feb'18...
I, for once, have had faith into the chineses... Never again.
sr. member
Activity: 315
Merit: 250
Official sponsor of Microsoft Corp.
May 30, 2013, 02:08:03 PM
I'd rather have my Avalon shipped sooner than have someone answering all of the support tickets.  It sucks that the majority of support tickets are from people that constantly spam Avalon are preventing others from receiving the important support that they need, but there really is no easy way to fix this problem.
I would just like to point you out that you have no evidence at all of what you are sayng, you only have yu fi's word.
I have experience managing hundreds of tickets per day and i can assure you that a) it's not a problem b) you take as much as 2/3 seconds to detect "spammy" requests, or requests you would not lose time replying.

The point is that they don't care, as simple as that.

Anyway, how many units are they shipping? 3 per day? Just to keep the forum full of happy posts? Or what? Also, and this is a tricky question, where do these units comes from, since that their smt line is obliuvsly not online?

(tadaaaa)
cedivad, are you an Avalon customer with waiting order?
legendary
Activity: 1176
Merit: 1001
May 30, 2013, 02:01:38 PM
I'd rather have my Avalon shipped sooner than have someone answering all of the support tickets.  It sucks that the majority of support tickets are from people that constantly spam Avalon are preventing others from receiving the important support that they need, but there really is no easy way to fix this problem.
I would just like to point you out that you have no evidence at all of what you are sayng, you only have yu fi's word.
I have experience managing hundreds of tickets per day and i can assure you that a) it's not a problem b) you take as much as 2/3 seconds to detect "spammy" requests, or requests you would not lose time replying.

The point is that they don't care, as simple as that.

Anyway, how many units are they shipping? 3 per day? Just to keep the forum full of happy posts? Or what? Also, and this is a tricky question, where do these units comes from, since that their smt line is obliuvsly not online?

(tadaaaa)
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