Avalon batch [2] countdown! - page 57.

eabedry

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Quote from: Dalkore on May 15, 2013, 12:16:12 PM

Quote from: eabedry on May 15, 2013, 12:09:46 PM

I ordered and paid early on Feb 2. I've even received confirmation from WalletBit about the order, but nothing from the two tickets opened up with Avalon and still no orders showing in the store.

I am happy others are going to see their orders soon. It would just be nice if Avalon could follow through with any of their communications in the past. I have no idea what to expect right now regarding my order.

I sent Yifu an email inquiring about this. He stated orders would ship in order to when payment was received so orders placed on Feb 2nd should ship first and then so on and so forth. Things seem to be moving so lets just see what happens. Contact him or open a ticket today asking about this. Who knows how many tickets they have from before, it could be lost in the shuffle.

According to WalletBit, I paid 2/2/2013 08:14:19. I'm not sure what time zone this is reported in (US/Pacific from what it looks like).

While I didn't do a trade-in, I have to imagine that I'm really early in the queue because of how early I paid, but I don't even have an order in the store nor anything else from Avalon.

Bowjob

sr. member

Activity: 294

Merit: 250

In light of this very good news, satoshispeed to the Avalon team. This made me in the mood to be productive. It's not much, but you could say it's a 'ritual' to get the rest of them rolling. Cheer's to Avalon, this one's for you.

http://www.youtube.com/watch?v=42-PetFv1jU

rudrigorc2

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Quote from: Dalkore on May 15, 2013, 12:16:12 PM

Quote from: eabedry on May 15, 2013, 12:09:46 PM

I ordered and paid early on Feb 2. I've even received confirmation from WalletBit about the order, but nothing from the two tickets opened up with Avalon and still no orders showing in the store.

I am happy others are going to see their orders soon. It would just be nice if Avalon could follow through with any of their communications in the past. I have no idea what to expect right now regarding my order.

I sent Yifu an email inquiring about this. He stated orders would ship in order to when payment was received so orders placed on Feb 2nd should ship first and then so on and so forth. Things seem to be moving so lets just see what happens. Contact him or open a ticket today asking about this. Who knows how many tickets they have from before, it could be lost in the shuffle.

would you please PM me with Yifu email? thanks.

Dalkore

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Mining since 2010 & Hosting since 2012

Quote from: eabedry on May 15, 2013, 12:09:46 PM

I ordered and paid early on Feb 2. I've even received confirmation from WalletBit about the order, but nothing from the two tickets opened up with Avalon and still no orders showing in the store.

I am happy others are going to see their orders soon. It would just be nice if Avalon could follow through with any of their communications in the past. I have no idea what to expect right now regarding my order.

I sent Yifu an email inquiring about this. He stated orders would ship in order to when payment was received so orders placed on Feb 2nd should ship first and then so on and so forth. Things seem to be moving so lets just see what happens. Contact him or open a ticket today asking about this. Who knows how many tickets they have from before, it could be lost in the shuffle.

eabedry

newbie

Activity: 38

Merit: 0

I ordered and paid early on Feb 2. I've even received confirmation from WalletBit about the order, but nothing from the two tickets opened up with Avalon and still no orders showing in the store.

I am happy others are going to see their orders soon. It would just be nice if Avalon could follow through with any of their communications in the past. I have no idea what to expect right now regarding my order.

glendall

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Buzz App - Spin wheel, farm rewards

Quote from: pikeadz on May 15, 2013, 10:11:20 AM

I have never been so happy to see other people getting their ASICS. I am batch 3 so the sooner you all get yours, the sooner I will get mine. Here's to progress

Cheers!

+1 . Same here.

Always had faith in Avalon. And have completely been fine with any Avalon delays, just as long as the delay doesn't exceed 10% of BFL's lateness.

senseless

hero member

Activity: 1118

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So people who ordered after me are having their units shipped? Awesome.

To bad they didn't actually save my phone number, there's still no place to put it in the billing site.. But I put in a support ticket like 2 months ago containing my phone number, all info, etc, of course that's never been answered or replied to. Maybe if they answered their support tickets before checking who does or does not have a phone number. But why do that when you can just ignore them?

bablovagon

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Activity: 168

Merit: 100

Somebody got a confirmation for orders previously unmapped ?

uhoh

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Circle gets the Square

Quote from: inbox on May 15, 2013, 11:04:46 AM

I got tracking for my order (placed feb2). F5F5F5F5F5F5F5F5F5

Congrats.

I think we'll find out shortly whether this is just the 20 units or the beginning of mass-shipping. How many is that now?

inbox

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.

Ozymandias

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Quote from: pikeadz on May 15, 2013, 10:11:20 AM

I have never been so happy to see other people getting their ASICS. I am batch 3 so the sooner you all get yours, the sooner I will get mine. Here's to progress

Cheers!

My thoughts exactly. May we all profit anywhere between decently and handsomely!

pikeadz

full member

Activity: 238

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I have never been so happy to see other people getting their ASICS. I am batch 3 so the sooner you all get yours, the sooner I will get mine. Here's to progress

Cheers!

Bogart

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Activity: 966

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I also received an email saying that a note has been added to my order. The note specifies a DHL tracking number that now shows "Shipment information received", for a shipment originating in HK.

Meanwhile, I've still heard nothing regarding my trade-in order, though the tracking information shows the shipment was received by Mr. Chen on 20-April.

Vicus

hero member

Activity: 798

Merit: 1000

Walletbit have all your addresses, it was injected in checkout URL. If you open ticket at Walletbit support and ask to confirm address, they can do it. That what I did at Feb. 2.

GenTarkin

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wow, so they are finally shipping?! this is great news. Now lets start mass shipping avalon! - like ya said the new SMT would allow you too =)

uhoh

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Circle gets the Square

Quote from: creativex on May 15, 2013, 09:26:13 AM

Quote from: uhoh on May 15, 2013, 08:41:19 AM

Quote from: creativex on May 15, 2013, 08:31:47 AM

Quote from: mb300sd on May 15, 2013, 08:21:41 AM

Is anyone else's asic order still not showing up in the store page? I ordered on the first batch2 date and have contacted avalon and walletbit with no response...

Join the club, you're not alone. Three months after ordering I've never received a response to a ~~support~~ ignore ticket and have no idea if they're shipping to the correct address as nothing b2 shows on my account page for my feb 3 order. I've no choice but hope and pray they send the expensive hardware to the correct location.

Walletbit did eventually respond and acknowledged receipt of payment, though there's no confirmation of shipping address for my guest payment, perhaps you should harass them(walletbit).

MB

I would be more concerned about Walletbit confirmation. Have you opened a ticket on their helpdesk? They were remarkably quick when I asked them for the confirmation note, took about 2 hours. I gave them TID and email.

I did that, long long ago. Walletbit did get back to me and confirm payment, but as I paid as guest there's no confirmation of shipping address anywhere and Avalon support tickets have all gone unanswered. Avalon could dismiss any unease in seconds by simply confirming a shipping address, but they're not so great at this whole CS thing as we're all no doubt aware by now.

To be clear I still think Avalon is head and shoulders above that other dedicated ASIC hardware vendor...who shall remain nameless, just wish they'd hire some CS reps as it would alleviate a lot of unease for all involved. Also, while I appreciate them(Avalon) trying to spread the love around and give a little known payment processor some exposure, there's no denying that walletbit completely bent the pooch over on Feb 2 & 3. I still have no record of my batch 2 order at Avalon store because they(walletbit) were completely unable to deal with the traffic they had to know was coming. Still confident I'll see my company's hardware soon despite the delays and payment processing snafu.

Agreed.

Not sure what happens with the guest orders, but my Walletbit confirmation (and all the others I've seen) do not confirm address either. From what I can remember, the address was parsed to WB in the checkout URL, so chances are they have a copy (I recall Yifu saying the WB DB was what they were going on).

mtbitcoin

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Etherscan.io

Quote from: creativex on May 15, 2013, 09:26:13 AM

I did that, long long ago. Walletbit did get back to me and confirm payment, but as I paid as guest there's no confirmation of shipping address anywhere and Avalon support tickets have all gone unanswered. Avalon could dismiss any unease in seconds by simply confirming a shipping address, but they're not so great at this whole CS thing as we're all no doubt aware by now.

To be clear I still think Avalon is head and shoulders above that other dedicated ASIC hardware vendor...who shall remain nameless, just wish they'd hire some CS reps as it would alleviate a lot of unease for all involved. Also, while I appreciate them(Avalon) trying to spread the love around and give a little known payment processor some exposure, there's no denying that walletbit completely bent the pooch over on Feb 2 & 3. I still have no record of my batch 2 order at Avalon store because they(walletbit) were completely unable to deal with the traffic they had to know was coming. Still confident I'll see my company's hardware soon despite the delays and payment processing snafu.

I could not have said it better. Just a short note to say that things were in order would have been great. Unfortunately though, its a seller's market now and I guess its just something that we have deal with.

SellingMyGPUs

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Activity: 55

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Quote from: creativex on May 15, 2013, 09:26:13 AM

To be clear I still think Avalon is head and shoulders above that other dedicated ASIC hardware vendor...who shall remain nameless, just wish they'd hire some CS reps as it would alleviate a lot of unease for all involved. Also, while I appreciate them(Avalon) trying to spread the love around and give a little known payment processor some exposure, there's no denying that walletbit completely bent the pooch over on Feb 2 & 3. I still have no record of my batch 2 order at Avalon store because they(walletbit) were completely unable to deal with the traffic they had to know was coming. Still confident I'll see my company's hardware soon despite the delays and payment processing snafu.

It's a shame Avalon did not deal with all the order administration after the CNY, valuable time has gone by that could have been used to sort out the many fragmented orders, simple things like checking the presence of a phone number, updating the orders of those who moved addresses.

What use is it to open tickets if nobody deal with them?

Running a business is more than producing kick ass hardware... it's also about getting the administration and accounting right. You know, the boring things.

creativex

sr. member

Activity: 434

Merit: 250

Quote from: uhoh on May 15, 2013, 08:41:19 AM

Quote from: creativex on May 15, 2013, 08:31:47 AM

Quote from: mb300sd on May 15, 2013, 08:21:41 AM

Is anyone else's asic order still not showing up in the store page? I ordered on the first batch2 date and have contacted avalon and walletbit with no response...

Join the club, you're not alone. Three months after ordering I've never received a response to a ~~support~~ ignore ticket and have no idea if they're shipping to the correct address as nothing b2 shows on my account page for my feb 3 order. I've no choice but hope and pray they send the expensive hardware to the correct location.

Walletbit did eventually respond and acknowledged receipt of payment, though there's no confirmation of shipping address for my guest payment, perhaps you should harass them(walletbit).

MB

I would be more concerned about Walletbit confirmation. Have you opened a ticket on their helpdesk? They were remarkably quick when I asked them for the confirmation note, took about 2 hours. I gave them TID and email.

I did that, long long ago. Walletbit did get back to me and confirm payment, but as I paid as guest there's no confirmation of shipping address anywhere and Avalon support tickets have all gone unanswered. Avalon could dismiss any unease in seconds by simply confirming a shipping address, but they're not so great at this whole CS thing as we're all no doubt aware by now.

To be clear I still think Avalon is head and shoulders above that other dedicated ASIC hardware vendor...who shall remain nameless, just wish they'd hire some CS reps as it would alleviate a lot of unease for all involved. Also, while I appreciate them(Avalon) trying to spread the love around and give a little known payment processor some exposure, there's no denying that walletbit completely bent the pooch over on Feb 2 & 3. I still have no record of my batch 2 order at Avalon store because they(walletbit) were completely unable to deal with the traffic they had to know was coming. Still confident I'll see my company's hardware soon despite the delays and payment processing snafu.

uhoh

hero member

Activity: 742

Merit: 500

Circle gets the Square

http://www.youtube.com/watch?v=bpA_5a0miWk

Perfect lyrics for this news.

Topic: Avalon batch [2] countdown! - page 57. (Read 141540 times)