Umm... to be fair, you kinda did, you're saying if you close your account permanently, you'll lose +- $500 in weekly and monthly bonus, quoted as below. Unless you try to convey a different message?
My bad explaining myself in english sorry, I intended to say that If I had self excluded I would lose +-$500 that is the amount I already received (and as told I'm still pending over $200 in bonus from now). I'm still waiting for weekly and monthly bonus (in 14 days) it isn't stated in the site how it works, and it would be my 1st month to receive.
First of all, let's get one thing clear: you find it difficult to limit yourself, and you're really concerned that you'll lose your weekly gambling bonus [the technicalities and details involved in it, I'll leave that to AHOYBRAUSE], and it didn't occur to you that you need to exclude yourself? You're still trying to limit your time gambling instead of completely leaving the platform?
Since beginning, I was considering leaving the platform, but I didnt leave due to the bonus as I told. If I close my account permanently I had lose the bonus.
First of all, let's get one thing clear: you find it difficult to limit yourself, and you're really concerned that you'll lose your weekly gambling bonus [the technicalities and details involved in it, I'll leave that to AHOYBRAUSE], and it didn't occur to you that you need to exclude yourself? You're still trying to limit your time gambling instead of completely leaving the platform?
The best scenario would be blocking me from depositing or playing anymore in their site. That way I could at least receive the calendar bonus. I contacted their support to limit my bets or deposits and they told what you saw... there aren't any kind of limits they can apply...
Now, I am not sure about time, deposit, and other limitation, and I've been trying to find more about that since I read your post, but they surely set one way of limitation that you can utilize: a duration of self-exclusion. The fact that you didn't know about it heavily implies that you have never visited their self-exclusion page.
Once again, you are ignoring the fact if I request my account to be permanently closed I lose the bonus.
Also, those self-exclusions do nothing as you can apply for your account be reopened. The only way for now is losing the bonus but having the account closed.
Now, I am not sure about time, deposit, and other limitation
there are none
They could offer more ways to do it. Rollbit for example pays the calendar bonus after 30 days of self-exclusion.
Thanks once again