Topic: BetCoin.ag closed account and stole around 1 BTC - page 11. (Read 3862 times)

How nice to see all of the negative trust/recently woken up accounts joining in here. Definitely no abuse going on, OP is a saint.

This is poor and consensually immoral reasoning to confiscate such a large balance from one of your users. The nit picky stuff is mostly redundant - you have no good reason to continue to refrain from returning the word balance. If you continue to do so, I would at least recommend a proper justification be given.

i have read page after page word to word. and it is obvious betcoin is actually trying to scam this guy. first you are not suppose to allow a player you do not want to play deposit. once he deposits, u should either ban his account ior refund his cash with a message of dont come back.
you allowed him deposit several times and huge amounts and u where happy when he was busting it all. immediately he won something tangible u came up with these lame and dumb accusations.
if you suspect a player location is against your rules, u should ask him for his id to confirm.
from what your behavior u are not even ready to verify if he is from a banned country. u are just moving on with assumptions.
by law, if a player plays from a banned country, u are suppose to return the cash to the players country govt. not to take it for clubbing.
i also noticed that he asked you for the info he needs to file the complain and u dont want to give him that info.
now tell me, how is he expected to file a complain without the full info. i will post more about this but let me stop here for now. i will make sure  i alert all the gambling community of this so we see how this ends.
i have experienced this before. busted a tone and they site said nothing, immediately i won big , they said i was cheating. do u guy expect to be winning always?
i checked ur profile and saw that you have had similar issues like this before. this makes me believe that this is done on purpose.
Hhampuz sounds like someone paid to trash talk here. i will be expecting to see more ass lickers like hm on this thread.
betcoin or what ever your site name is, pay the guy his money. he is not even winning. i am thinking he won big in the bets u cancelled that is why u cancelled and banned him.

its all about how you feel, isnt it?

ITS A DIFFERENT PERSON IN A DIFFERENT COUNTRY, its your client, you took money from him. You are obliged to answer his questions about his money and his account

You act like SCAMMERS, and scammers you are.
Lets see what comes out of this ... lets see

Yes, all your proofs are like this.
circumstantial as they say in court

You deliberately were delaying giving me the full and correct information.

I can start a thread with an approximate number, but filling a complaint i would much rather give an exact number, which you STILL failed to provide. What are you afraid of, that you dont want to specify exactly the balance of my account?

You are the scammers here and its becoming more and more obvious to everybody.
As i said, i filed the claim 3 days ago, after stupidly waiting for your reply.

Looks like (as it looks like SBR doesnt care either) you will keep my money (and maybe the money of the person in Montenegro, although you have absolutely no right to do that), BUT REST ASSURED (and please mark my words here), many many thousands of people will know how unfair you treat your clients (both winning and loosing)

this is exactly what i wanted to ask. i am reading what op wrote now though. i will post my full review about this

THIS IS A DUMB REASON TO STEAL A PLAYERS 1BTC

A couple quick points of clarification...

We certainly did not delay his reporting the the mediator. We asked him to file a claim the first day this occurred. A week, and many forum posts later, he finally claimed that he filed the report. He says he does not know the amount, but there is an amount in the title of this thread. We told him we would provide all wager and balance details to the mediator, but "around 1 BTC" is certainly enough to get things started.

We still don't even know if the claim was filed, as we have not heard back from SBR. If it was, we will reply to them immediately with our proofs. In case "they don't reply", we welcome this player to file third party mediation with any other independent review panel. Some others that we are aware of are Casino.Guru and ThePogg.com. But he is welcome to pick his own, as long as they are legitimate. We will respond to 100 of these, if necessary, because the proof is so substantial that there is 0 chance we will lose.

Additionally, he says we only replied to one of the other account's emails. In the case of obvious multi-accounting, we don't feel a need to reply to every account individually. What he failed to mention, however is that when we did reply to the other player's email with what was posted:
"Hello, your account was permanently closed per our policies regarding fraud and multi-accounting..."

The other player's response was:
"Understand... so when i can expect withdraw?"

Not, "I deny these accusations"
But "Understand."

Is this alone enough to prove multi-accounting? Of course not.

More to come..

It is clearly stated in Betcoin's TOS that only one account per player is allowed. Casinos may still refund the player's deposit [less service charges] at their sole discretion and out of goodwill but I don't know a case where losses are returned after violation of the terms. Gamblers are expected to read it in the first place so the risk is on their part.  

This will never never happen, unless they forge something up.

I think even the betcoin.ag representative will tell you that THIS IS NOT THE CASE.

If you ask him direct here, he will answer you. He will not answer me, obviously.

Not true. I DID admit breaking their rules actually. It is in their terms and conditions, that you cant use VPN to access their website. I did admit that in the very beginning. Too bad you also accuse me of things, that are not true.

As for the rest. The other closed account, they are lying is mine was less than a week old.

So there is NO ABUSE here. Even if they combine the two accounts together (which is just ridiculous, as we are two different people in two different countries), combine all the balances, all the deposits, pay everything out, THEY STILL MAKE PROFIT.

Where is the abuse there?

Not true at all. If they have undeniable proof that you have abused their site under several accounts and a long time which has resulted in you either taking out a lot of money or made them lose a lot of money it would change everything.

I don't know the story, you would obviously never admit to any wrongdoing so this discussion is pointless and this is my last reply.

I'll be looking forward to what the mediator will rule and what information will be made public.

I mean to actually abuse, you have to have some benefit from it, correct?

But all the benefit is theirs - the 1.7 BTC from my pocket

I've already answered it. Betcoin claims that you've abused their site. I don't know the details on their behalf or on your behalf, which is why I'll be waiting for what the mediator will say since betcoin said they would share all information with them.

You are asking me to blindly believe you when you claim to not have abused their site.

My fault. Let me rephrase my question.

And please, please answer it.

What exactly did i abuse in this situation?

Please, you have far more people in this thread calling betcoin bad than the opposite, evident hy the fact my opinion and input is disregarded as bias.

And just to clarify, once more, I said that it was an extreme example to prove the point. I never called you a murderer, an example means that you take something different from the current situation to prove a point.

I'll be waiting for the results from the mediator.

I have of course submitted the SBR claim, even though the betcoin.ag representative did everything to delay it, by not releasing the information required to submit that claim.

I am waiting. I even waited today not to put up the scam page about betcoin.ag on my website. I even refrained from actively pushing this story to my 10+ thousand of subscribers. I am waiting.

What i would really love to see... is some respect. I am not convicted yet. I didnt murder anybody and i didnt made any damage to them. Actually for now, i made them a nice profit - deposited 1.8 BTC, while withdrawing only 0.1 BTC

but YET AGAIN ... i am treated like a convicted felon on a death row here

I understand your point, I'm a fellow gambler myself, if the casino's are not replying then probably the next course of action is to go for a mediation and see how it goes.

So probably after the mediation, if it's in your favour then its' worth the wait isn't it?


So how does the mediation?, it will be interesting as to what side SBR will take and so that finally we will know who is telling the truth or not.

Or perhaps SBR is talking to long to deliberate as this case is really hard to decide?

anyways, thank you. You are almost the only person, who is replying me, even though you from the start "are against me". But seeing how the betcoin.ag representative simply ignores me, i really do appreciate you talking to me

So, please (since you already started answering to me), answer this to me:

Who exactly did i "murder" (as in your analogy) ?

For me, at least, it looks i murdered somebody close to me (lost big money) 

I am not asking you to believe me. The deposits of 1.8 BTC and total withdrawals of 0.1 BTC were confirmed by the betcoin.ag representative earlier in this thread.

I dont know about the status. My requested was submitted 3 days ago, but i have not heard anything back yet. As you can judge from my original post, i prefer to give the complete information from start (thats what i did here), so when submitting such an important thing as claim (the money in question is not small by any means) i always prefer to give all the required and complete information. I have asked the betcoin representative from the start about my balance (for obvious reasons i cant possible know exactly what it is), but he just decided to completely ignore my questions.