The following is from Betcoins
"JasonOrt Case Resolution" on July 6th.
...Throughout this entire process jasonort can attest to the fact that the Betcoin.ag staff made ourselves available nearly 24/7 to answer every question and provide proper updates when available as we would have done for all of our great players. jasonort was also clear to never blame Betcoin.ag for this issue as this was clearly a software issue and would have happened on any other online casino.
Throughout this entire circumstance jasonort continued to play at Betcoin.ag and so did many new and old Betcoin.ag players. We are very thankful for that. We will always do the right thing at Betcoin.ag for our great players...
6 days ago JasonOrt made a
post to Set the Record Straight and ask Betcoin to answer the following 3 questions 1. Explain the relationship between Betcoin & Software Vendor. When a player places a wager on a game exactly how does it work? Explain the chain of custody of the wager and who is responsible for paying the player for a win or taking the money from a loss. Who holds the funds for a progressive jackpot? What recourse does a player have if they feel that they have been wrongly paid?
2. Why does Betcoin censor or delete forum posts? As I said transparency is very important to me as a player. It is the foundation of trust. At the beginning of this dispute I tried to bring this vigorously to the public because I felt I had been wronged. I had forum posts and comments removed by the moderators and staff. Why? My opinion on this is that Betcoin does not want to bite the hand that feeds them (The software vendors). If they allow posts that are negative towards the vendors it could jeopardize their business dealings with them. I understand this, but Betcoin needs to understand that without the players that play here there is no business. The customer should come first, not the vendor. Unless it is outright offensive allowing the players to publicly state their opinions is important. Freedom of speech is very important to me. Allowing dissenting viewpoints and difference of opinion need to be protected. Having my speech censored made me feel as though the profits were more important than the player. This is where I feel that Betcoin dropped the ball. Do the vendors monitor your forums? If so what does that communication look like? Do they ask you to take down negative postings against them?
3. Although I cannot comment on the issue of my spin, what is your opinion? Should the spin as it occurred have won the jackpot? I want only a one word answer. Yes or No. No disclaimers. One word only. It is your opinion and not legally binding.
Instead of responding to JasonOrt, Betcoin is deleting posts to keep Jasons thread from appearing on the "recent activity".
From player chat: (I edited it down, archived complete version:
https://archive.is/jrhWQ )
Another recently deleted explained why a new player decided to make the following post about me (none of it is true)
Twitchyseal Offered Me Money on Instagram to Lie About Betcoin
The entire archived post can be found here (it's long):
https://gyazo.com/caf33a91785fc3570d7c736db3e8c9c8
Yesterday, shortly after the following exchange in chat:
Cjmoles left me the following negative feedback (lies obviously):
It seems he wasn't rewarded as generously as ajundftd, just a step 3 (25mbtc) ticket
, thanks 
