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Topic: ✨ BITCASINO - Elevate Your Gameplay 💎 #1 VIP Crypto Casino ✈️ - page 268. (Read 96544 times)

legendary
Activity: 3304
Merit: 1617
#1 VIP Crypto Casino
hi guys problem resolved.

general manager reached out and made things right. Thats excellent service I was accustomed to from BitCasino.

I still hope they will continue to evaluate players feedback and tweak the loyalty system even more.



Yeah, but their promos is still crappy. They did a favor for you, but still screwing over a good many of their players with that bullshit loyalty program they have.

You sound bitter, almost butt hurt. I’ve been playing at bitcasino.io for years & I think it’s a great platform with a huge variety of games. Their promos shouldn’t be the only reason you’re attracted to play there, nothing comes for free, it’s not a charity.

So true mate... and still, I dont get why people say their promos are shit? I actually like what they are doing by launching several different promos regularly - not long ago they gave out 1 BTC just for guessing the right BTC price --> a very nice promo if you ask me as not only the guy guessing best won substantial cash.

He’s either lost a lot of money gambling & feels compelled to try & bad mouth bitcasino.io or he’s an employee/shill of a rival casino.

Disregard his comments.

Smiley

FU a$$wipe. NO, I have NOT lost a large amount of money. In fact, I'm up very nicely at that place. The mod here can vouch for that. Like I said their promos is crappy. I've been gambling online since 1995 I know WTH I'm talking about. People should disregard dumb a$$ comments from people like you, you taking up for a place that runs crappy promos. Anyone in their right mind wouldn't dare sign up at a place that doesn't offer any type of match bonuses and only gives you 1 free spin when completing a loyalty level.

I don’t understand why you’re moaning. Giveaways & promos are a privilege not a guarantee/promise. You have to take what you’re offered & be grateful for it. Nothing comes for free in this life.

I’m happy to see that you’re successful gambling & in profits. There doesn’t seem to be any need to speak badly here though. If you don’t have anything nice to say then don’t say anything at all.

Peace Smiley
hero member
Activity: 1299
Merit: 502
hi guys problem resolved.

general manager reached out and made things right. Thats excellent service I was accustomed to from BitCasino.

I still hope they will continue to evaluate players feedback and tweak the loyalty system even more.



Yeah, but their promos is still crappy. They did a favor for you, but still screwing over a good many of their players with that bullshit loyalty program they have.

You sound bitter, almost butt hurt. I’ve been playing at bitcasino.io for years & I think it’s a great platform with a huge variety of games. Their promos shouldn’t be the only reason you’re attracted to play there, nothing comes for free, it’s not a charity.

So true mate... and still, I dont get why people say their promos are shit? I actually like what they are doing by launching several different promos regularly - not long ago they gave out 1 BTC just for guessing the right BTC price --> a very nice promo if you ask me as not only the guy guessing best won substantial cash.

He’s either lost a lot of money gambling & feels compelled to try & bad mouth bitcasino.io or he’s an employee/shill of a rival casino.

Disregard his comments.

Smiley

FU a$$wipe. NO, I have NOT lost a large amount of money. In fact, I'm up very nicely at that place. The mod here can vouch for that. Like I said their promos is crappy. I've been gambling online since 1995 I know WTH I'm talking about. People should disregard dumb a$$ comments from people like you, you taking up for a place that runs crappy promos. Anyone in their right mind wouldn't dare sign up at a place that doesn't offer any type of match bonuses and only gives you 1 free spin when completing a loyalty level.
legendary
Activity: 3556
Merit: 9709
#1 VIP Crypto Casino
hi guys problem resolved.

general manager reached out and made things right. Thats excellent service I was accustomed to from BitCasino.

I still hope they will continue to evaluate players feedback and tweak the loyalty system even more.



Yeah, but their promos is still crappy. They did a favor for you, but still screwing over a good many of their players with that bullshit loyalty program they have.

You sound bitter, almost butt hurt. I’ve been playing at bitcasino.io for years & I think it’s a great platform with a huge variety of games. Their promos shouldn’t be the only reason you’re attracted to play there, nothing comes for free, it’s not a charity.

So true mate... and still, I dont get why people say their promos are shit? I actually like what they are doing by launching several different promos regularly - not long ago they gave out 1 BTC just for guessing the right BTC price --> a very nice promo if you ask me as not only the guy guessing best won substantial cash.

He’s either lost a lot of money gambling & feels compelled to try & bad mouth bitcasino.io or he’s an employee/shill of a rival casino.

Disregard his comments.

Smiley
legendary
Activity: 1750
Merit: 1363
www.gosubetting.com
hi guys problem resolved.

general manager reached out and made things right. Thats excellent service I was accustomed to from BitCasino.

I still hope they will continue to evaluate players feedback and tweak the loyalty system even more.



Yeah, but their promos is still crappy. They did a favor for you, but still screwing over a good many of their players with that bullshit loyalty program they have.

You sound bitter, almost butt hurt. I’ve been playing at bitcasino.io for years & I think it’s a great platform with a huge variety of games. Their promos shouldn’t be the only reason you’re attracted to play there, nothing comes for free, it’s not a charity.

So true mate... and still, I dont get why people say their promos are shit? I actually like what they are doing by launching several different promos regularly - not long ago they gave out 1 BTC just for guessing the right BTC price --> a very nice promo if you ask me as not only the guy guessing best won substantial cash.
legendary
Activity: 3556
Merit: 9709
#1 VIP Crypto Casino
hi guys problem resolved.

general manager reached out and made things right. Thats excellent service I was accustomed to from BitCasino.

I still hope they will continue to evaluate players feedback and tweak the loyalty system even more.



Yeah, but their promos is still crappy. They did a favor for you, but still screwing over a good many of their players with that bullshit loyalty program they have.

You sound bitter, almost butt hurt. I’ve been playing at bitcasino.io for years & I think it’s a great platform with a huge variety of games. Their promos shouldn’t be the only reason you’re attracted to play there, nothing comes for free, it’s not a charity.
hero member
Activity: 1299
Merit: 502
hi guys problem resolved.

general manager reached out and made things right. Thats excellent service I was accustomed to from BitCasino.

I still hope they will continue to evaluate players feedback and tweak the loyalty system even more.



Yeah, but their promos is still crappy. They did a favor for you, but still screwing over a good many of their players with that bullshit loyalty program they have.
sr. member
Activity: 1568
Merit: 321
★777Coin.com★ Fun BTC Casino!
They have gone down the toilets and have poor management who doesn't understand customers come first. Their promos have been a joke for the past couple of years now.
Well, not every place has to be active all the time and not every place makes the same amount of money the others do. The reality is that when casinos start there are two possibilities, either they are horrible and they die very quickly or they really go into this casino thing all-in themselves and spend as much as they can and even make some debt sometimes to make it happen. So, that second one that works hard to be something actually becomes something big in casino world.

Now, the second one that works hard goes in two different ways as well, either they have a ton of money and keep spending all the time, never stops, even after 10 years they continue to spend money, they just start to make a profit after a while but there are ones (which I assume bitcasino.io falls into) can't spend that much, they work hard and spend a lot for a while but eventually run out of money so they have to stop and try to make a profits.

I disagree with you. If one day they're going to be a huge platform, we have to find a responsible person.

Indeed, even using technology can be enough. Even on Telegram, there are so many successful bots ... Some project owners can use bot to answer every question very quickly. At least they could use something like that.

My only wish for money management is that they don't make people loose money and gone.
sr. member
Activity: 337
Merit: 253
hi guys problem resolved.

general manager reached out and made things right. Thats excellent service I was accustomed to from BitCasino.

I still hope they will continue to evaluate players feedback and tweak the loyalty system even more.

legendary
Activity: 3654
Merit: 1165
www.Crypto.Games: Multiple coins, multiple games
They have gone down the toilets and have poor management who doesn't understand customers come first. Their promos have been a joke for the past couple of years now.
Well, not every place has to be active all the time and not every place makes the same amount of money the others do. The reality is that when casinos start there are two possibilities, either they are horrible and they die very quickly or they really go into this casino thing all-in themselves and spend as much as they can and even make some debt sometimes to make it happen. So, that second one that works hard to be something actually becomes something big in casino world.

Now, the second one that works hard goes in two different ways as well, either they have a ton of money and keep spending all the time, never stops, even after 10 years they continue to spend money, they just start to make a profit after a while but there are ones (which I assume bitcasino.io falls into) can't spend that much, they work hard and spend a lot for a while but eventually run out of money so they have to stop and try to make a profits.
copper member
Activity: 1157
Merit: 1751
#1 VIP Crypto Casino
I've been player bitcasino for well over 4 years now. Always used to give my highest praises to them because they were the BEST most trusted bitcoin casino around. They took care of players, they had plenty of good promotions, and the support used to be rock stars.

Wow how the mighty have fallen. Bitcasino Support is awful and useless. This new Loyalty is pure garbage. It's cheap and insulting. Deposit bonuses are non existent. The free spins are so pathetic. You build up high level and get 1 mbtc worth of spins that gives you fifty cents return.

Listen players, do not chase the milestones its not worth the money you will lose vs how much return they give back.

I never thought I'd see myself writing a bad thing to say about BitCasino but here I am.

The only thing positive I can say anymore is the instant cashouts. Other than that your casino and staff has turned to pure shit.

You guys sunk so low and cheap. It's obvious to me that I should gamble elsewhere. You don't appreciate the business.


Could it be that you just had a once off bad experience? My last interaction with the support team was very good and helpful, but it was more than 2 months ago. I have never had any problems with them before, so I would suggest you take this up with Karl here and get him to pull up your chat logs to see what went wrong.

Everyone has a bad day once in a while, even help desk people working on a 24/7 helpdesk.  Roll Eyes

The free spin and deposit bonus is actually a valid point, it was much better in the past. I also hope they can bring back the nice promotions and giveaways that they had back in the day.  Sad

Read what I wrote. My main gripe is their new loyalty is trash. You work hard to get to a milestone then get 50 cents from your spins after you spent hundreds losing. There is never any deposit match bonuses like other casinos give regular players just the trash free spins.

Yeah they used to cater to players and have awesome giveaways and promos bonuses etc.

They cut back so much its obvious. So therefore I shall cut back as well. Two can play that game.

Hi Trayber,

I'm sorry to hear you've had bad experience with our customer support! I have notified our support about this.

Regarding the Loyalty Club: It will reward you more than previously in case you went to look for a review once per week in live chat. The rewards are coming in more often though than before. We're still working on it to improve and looking to add new features over time Smiley Any features you feel like it's missing, please let me know as well and I can pass on the feedback.

Cheers,
Karl
Bitcasino.io
hero member
Activity: 1299
Merit: 502
I've been player bitcasino for well over 4 years now. Always used to give my highest praises to them because they were the BEST most trusted bitcoin casino around. They took care of players, they had plenty of good promotions, and the support used to be rock stars.

Wow how the mighty have fallen. Bitcasino Support is awful and useless. This new Loyalty is pure garbage. It's cheap and insulting. Deposit bonuses are non existent. The free spins are so pathetic. You build up high level and get 1 mbtc worth of spins that gives you fifty cents return.

Listen players, do not chase the milestones its not worth the money you will lose vs how much return they give back.

I never thought I'd see myself writing a bad thing to say about BitCasino but here I am.

The only thing positive I can say anymore is the instant cashouts. Other than that your casino and staff has turned to pure shit.

You guys sunk so low and cheap. It's obvious to me that I should gamble elsewhere. You don't appreciate the business.


Could it be that you just had a once off bad experience? My last interaction with the support team was very good and helpful, but it was more than 2 months ago. I have never had any problems with them before, so I would suggest you take this up with Karl here and get him to pull up your chat logs to see what went wrong.

Everyone has a bad day once in a while, even help desk people working on a 24/7 helpdesk.  Roll Eyes

The free spin and deposit bonus is actually a valid point, it was much better in the past. I also hope they can bring back the nice promotions and giveaways that they had back in the day.  Sad

Read what I wrote. My main gripe is their new loyalty is trash. You work hard to get to a milestone then get 50 cents from your spins after you spent hundreds losing. There is never any deposit match bonuses like other casinos give regular players just the trash free spins.

Yeah they used to cater to players and have awesome giveaways and promos bonuses etc.

They cut back so much its obvious. So therefore I shall cut back as well. Two can play that game.

Exactly. I closed my account behind this bullshit. They have gone down the toilets and have poor management who doesn't understand customers come first. Their promos have been a joke for the past couple of years now.
sr. member
Activity: 337
Merit: 253
I've been player bitcasino for well over 4 years now. Always used to give my highest praises to them because they were the BEST most trusted bitcoin casino around. They took care of players, they had plenty of good promotions, and the support used to be rock stars.

Wow how the mighty have fallen. Bitcasino Support is awful and useless. This new Loyalty is pure garbage. It's cheap and insulting. Deposit bonuses are non existent. The free spins are so pathetic. You build up high level and get 1 mbtc worth of spins that gives you fifty cents return.

Listen players, do not chase the milestones its not worth the money you will lose vs how much return they give back.

I never thought I'd see myself writing a bad thing to say about BitCasino but here I am.

The only thing positive I can say anymore is the instant cashouts. Other than that your casino and staff has turned to pure shit.

You guys sunk so low and cheap. It's obvious to me that I should gamble elsewhere. You don't appreciate the business.


Could it be that you just had a once off bad experience? My last interaction with the support team was very good and helpful, but it was more than 2 months ago. I have never had any problems with them before, so I would suggest you take this up with Karl here and get him to pull up your chat logs to see what went wrong.

Everyone has a bad day once in a while, even help desk people working on a 24/7 helpdesk.  Roll Eyes

The free spin and deposit bonus is actually a valid point, it was much better in the past. I also hope they can bring back the nice promotions and giveaways that they had back in the day.  Sad

Read what I wrote. My main gripe is their new loyalty is trash. You work hard to get to a milestone then get 50 cents from your spins after you spent hundreds losing. There is never any deposit match bonuses like other casinos give regular players just the trash free spins.

Yeah they used to cater to players and have awesome giveaways and promos bonuses etc.

legendary
Activity: 3542
Merit: 1965
Leading Crypto Sports Betting & Casino Platform
I've been player bitcasino for well over 4 years now. Always used to give my highest praises to them because they were the BEST most trusted bitcoin casino around. They took care of players, they had plenty of good promotions, and the support used to be rock stars.

Wow how the mighty have fallen. Bitcasino Support is awful and useless. This new Loyalty is pure garbage. It's cheap and insulting. Deposit bonuses are non existent. The free spins are so pathetic. You build up high level and get 1 mbtc worth of spins that gives you fifty cents return.

Listen players, do not chase the milestones its not worth the money you will lose vs how much return they give back.

I never thought I'd see myself writing a bad thing to say about BitCasino but here I am.

The only thing positive I can say anymore is the instant cashouts. Other than that your casino and staff has turned to pure shit.

You guys sunk so low and cheap. It's obvious to me that I should gamble elsewhere. You don't appreciate the business.


Could it be that you just had a once off bad experience? My last interaction with the support team was very good and helpful, but it was more than 2 months ago. I have never had any problems with them before, so I would suggest you take this up with Karl here and get him to pull up your chat logs to see what went wrong.

Everyone has a bad day once in a while, even help desk people working on a 24/7 helpdesk.  Roll Eyes

The free spin and deposit bonus is actually a valid point, it was much better in the past. I also hope they can bring back the nice promotions and giveaways that they had back in the day.  Sad
sr. member
Activity: 337
Merit: 253
I've been player bitcasino for well over 4 years now. Always used to give my highest praises to them because they were the BEST most trusted bitcoin casino around. They took care of players, they had plenty of good promotions, and the support used to be rock stars.

Wow how the mighty have fallen. Bitcasino Support is awful and useless. This new Loyalty is pure garbage. It's cheap and insulting. Deposit bonuses are non existent. The free spins are so pathetic. You build up high level and get 1 mbtc worth of spins that gives you fifty cents return.

Listen players, do not chase the milestones its not worth the money you will lose vs how much return they give back.

I never thought I'd see myself writing a bad thing to say about BitCasino but here I am.

The only thing positive I can say anymore is the instant cashouts.



copper member
Activity: 1157
Merit: 1751
#1 VIP Crypto Casino
The teamtrees.org is a good initiative but I hope these people are planting the correct trees. Trees take up a lot of water, so the location for these

trees must be chosen correctly for it not to put too much pressure on the water supply. I watched the MrBeast tree planting video and it did not

look like it was properly planned. The whole idea started with the fires in the Amazon and the fud that was spread about the Amazon supplying 60%

of all the global oxygen supply. I would have rather supported some clean "water" initiative, because a lot of countries are struggling with a lack of

clean water now.  Roll Eyes 

Hi Kprawn,

Thanks for the feedback! Smiley We'll take your notes up when we consider our next charity campaign. I am no tree planting expert, but here's a quote from TeamTrees FAQ - the campaign is run by The Arbor Day Foundation:

Quote
The Arbor Day Foundation works closely with professional forestry partners and other government and nongovernmental agencies, to ensure that tree-planting best practices are followed. The Arbor Day Foundation always emphasizes planting native species where local conditions and forest plans allow. Their motto is to plant the right trees, in the right place, at the right time, for the right reasons.

Cheers,
Karl
Bitcasino.io
legendary
Activity: 1904
Merit: 1074
The teamtrees.org is a good initiative but I hope these people are planting the correct trees. Trees take up a lot of water, so the location for these

trees must be chosen correctly for it not to put too much pressure on the water supply. I watched the MrBeast tree planting video and it did not

look like it was properly planned. The whole idea started with the fires in the Amazon and the fud that was spread about the Amazon supplying 60%

of all the global oxygen supply. I would have rather supported some clean "water" initiative, because a lot of countries are struggling with a lack of

clean water now.  Roll Eyes 
copper member
Activity: 1157
Merit: 1751
#1 VIP Crypto Casino
Hey guys!

We're participating to the TeamTrees.org campaign where you can plant trees with your loyalty points! Your unused Bitcasino Loyalty rewards are reset at the end of each month, so why not take what you don’t use and do some good for the planet?

With 1 mɃ you can bring 8 trees to life. To participate, please opt-in on our campaign page.



We also started a Twitter campaign on this! If you own a Twitter account, go on and retweet our tweet. 1 retweet = 1 tree. Smiley

Have a good weekend!

Cheers,
Karl
Bitcasino.io
It's nice to see you are joining the campaign of Plant trees. Of course, it is a very honorable thing for our planet too. I want to ask if 1 mBTC is a donation? What is the difference if we donate using Loyalty points compared to 1 mBTC? Is there any benefit if we participate in the campaign on your casino site?

Players on our site can only donate through the leftover loyalty points. If you want to directly donate money to the cause you'll need to go to teamtrees.org Smiley

And I forgot to mention on the opening post: We will match any amount (rewards) you donate Wink

Cheers,
Karl
Bitcasino.io
legendary
Activity: 2716
Merit: 1017
Join the world-leading crypto sportsbook NOW!
Hey guys!

We're participating to the TeamTrees.org campaign where you can plant trees with your loyalty points! Your unused Bitcasino Loyalty rewards are reset at the end of each month, so why not take what you don’t use and do some good for the planet?

With 1 mɃ you can bring 8 trees to life. To participate, please opt-in on our campaign page.



We also started a Twitter campaign on this! If you own a Twitter account, go on and retweet our tweet. 1 retweet = 1 tree. Smiley

Have a good weekend!

Cheers,
Karl
Bitcasino.io
It's nice to see you are joining the campaign of Plant trees. Of course, it is a very honorable thing for our planet too. I want to ask if 1 mBTC is a donation? What is the difference if we donate using Loyalty points compared to 1 mBTC? Is there any benefit if we participate in the campaign on your casino site?
copper member
Activity: 1157
Merit: 1751
#1 VIP Crypto Casino
Hey guys!

We're participating to the TeamTrees.org campaign where you can plant trees with your loyalty points! Your unused Bitcasino Loyalty rewards are reset at the end of each month, so why not take what you don’t use and do some good for the planet?

With 1 mɃ you can bring 8 trees to life. To participate, please opt-in on our campaign page.



We also started a Twitter campaign on this! If you own a Twitter account, go on and retweet our tweet. 1 retweet = 1 tree. Smiley

Have a good weekend!

Cheers,
Karl
Bitcasino.io
copper member
Activity: 1157
Merit: 1751
#1 VIP Crypto Casino
snip
I reckon, if you win the Disney Trip and you are not living in a country that are allowed to gamble at this casino, then you are not eligible for the

prize? Why are you giving the person 50 000 TRX less, if they do not take the trip? The Terms of conditions for this prize says this --> "The main

prize has a total value of 250,000 TRX. If the winner of the main prizes does not wish to go on the trip, they can receive a cash alternative of

200,000 TRX."  Huh

@Kprawn, as per our T&C's that are applied to all promotions: For various legal or commercial reasons, we do not permit accounts to be opened or used by customers resident in certain jurisdictions, including the United States of America (and her dependencies, military bases and territories), Australia, United Kingdom, Estonia, Netherlands or other restricted jurisdictions (“Restricted Jurisdiction”) as communicated by us from time to time. By using the Website you confirm you are not a resident in a Restricted Jurisdiction.

Regarding the main prize: It's quite common to offer 80% (or such) of the value of the prize package in case the winner won't accept the main prize for some reason. Smiley

Cheers,
Karl
Bitcasino.io

Do you have a complete list of the residents in certain jurisdictions for us to make sure that we are not under those jurisdictions? I just

want to make sure that there would not be an excuse to pay out any promotions, based on our jurisdiction.  Huh  Also, you are saying that it is

quite a common trend for casinos not to pay the full value, if the winner rather opt to take the bitcoins/money, but you are not saying why this

is done?  

The complete list is mentioned above Smiley As long as there's no false play on customers side we've no reason to exclude people from this promotion.

250,000 TRX is the maximum value of this trip. For example someone who'd travel further away would most likely have higher costs to be covered than someone coming from Shanghai itself. That would explain the difference between cash prize and trip prize Smiley

Cheers,
Karl
Bitcasino.io
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