Of all the things people could be complaining about, bonuses are the only thing (aside from the few scammers making multiple accounts).
To me, that says a lot about a casino.
THEY PAY
They don't play games delaying payouts in hopes that you cancel the payout because its taking too long, only to rip the balance.
Their 'loyalty' program has some flaws in it, but all in all I can say i'm satisfied. I got a bunch of free spins from all the promos going on right now and didn't win much, if anything, but you honestly can't expect to €10,000 from freespins with zero wager. Hell, just a week or 2 ago I won over €400 from the free spins. I rarely cash it out and just play because I'm more or less here for the entertainment and hopes of the big wins.
I've given up on hounding them for deposit bonuses as I know they will never provide them again. It is what it is.
Other casinos offer deposit bonuses, so they get my deposits first if there isn't any promo worth going for here.
I live with it because of the instant payments, no hassle, active support they have here, and their pleasant live support.
Well said. They are an awesome casino with a great selection of games and they dont delay payouts. That's what is important when looking for an online casino to play at. But they also been known for their awesome most generous promos. They simply have gone downhill in the promo department. Maybe if enough people give feedback they will improve. I think they focus most of their attention now to the sportsbook. They make them way more money now than the casino side.
Btw, a few years ago I did win almost 10k in the free spins without wagering so it was possible.
That's why its frustrating to wager tens thousands just to get to the next milestone reward only to win a dollar.
