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Topic: 🚩 Bitcasino.io – the FUN, FAST and FAIR gaming experience! 🚩 - page 46. (Read 196393 times)

legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
I don't think using a VPN should get a player banned either.
IMO, it would be pretty difficult to know a real player from an alt. Can't comment.

Using a VPN doesn't get you banned and isn't against the rules.

If you use a VPN for promos that offer freerolls or no deposits though, you might disqualify yourself from the promotions.

This is his second tantrum about not being able to freeroll the site while using a VPN.  He's probably trying to qualify for the same promotion many many times and keeps getting busted.


BTW, I'm not violating any of your terms including multiple accounts, so it's straight up slander for you to suggest it.

Slander is when you say something which is false which damages someones rep.

I think you were looking for libel, which refers is when you use written words to damage someones reputation.

Your reputation isn't really affected though, since you were known for doing this kind of thing already.




legendary
Activity: 1302
Merit: 1005
New Decentralized Nuclear Hobbit
Even if you were accepting some winning wagers from other players (possible but so far unproven, and even if someone claims they won it still doesn't prove anything), you still rejected mine every single time over the course of 7 hours including my attempts after you admitted fault and said you fixed it.

To state my experience, I have both losing bets and winning bets on the no-risk promotion till date. Except a delay on crediting the amount on a lost bet (just once, did not face any such issue later) I am personally quite happy with their service.

What do you mean by the site rejecting the bet? It didn't go through? I never had such an issue till now. Have you tried a different browser?


Quote
BTW, I'm not violating any of your terms including multiple accounts, so it's straight up slander for you to suggest it.

I don't think using a VPN should get a player banned either.
IMO, it would be pretty difficult to know a real player from an alt. Can't comment.
member
Activity: 98
Merit: 10
*** WARNING ALL PLAYERS ***
BitCasino may cheat you like they did to me!

Here's the short version of what happened:

  • BitCasino sends me a promo asking me to make a multibet on Juventus / Napoli and Arsenal / Leicester. So I decide to give them another chance in spite of the fact that they did not honor my sportsbook winnings previously. (seized the funds which were fairly won in the sportsbook, see below)
  • I try to make the wager, Juventus X Arsenal (90 min) repeatedly and their system rejects it every time.
  • I report it to live chat who doesn't fix the problem but promises to. I get an email follow up promising to fix the problem. I get another email saying the problem is fixed.
  • I try to make the same wager, now 7 hours after it was reported. Still their system rejects it.
  • My wager, which I clicked submit / "place bet" on over and over, would have won 265 mBTC.
  • BitCasino acknowledged that their system was at fault, claiming it had been fixed but it had not.
  • BitCasino offers me a lotto ticket to keep me quiet about this, claiming it's worth 250 mBTC. But this is a lie -- the actual value is nowhere near that.

I wanted to keep this post relatively short because I'm going to repost it every single day in an effort to steer players away from BitCasino. However if you want to see the full, documented and evidenced logs of what happened, please follow this link: Full Evidence.

*On a previous occasion I won almost 200 mBTC fair and square in their sportsbook and the funds were seized when I cashed out. They claimed that my IP address had been used previously by someone else, which is ridiculous when you understand that IP's are frequently shared and reused as a limited resource (I use a VPN so obviously another person could share mine).


The beat goes on people. To Seal, sorry you spent the time to write me an essay bc TL;DR.

Funny how BitCasino is suggesting that my bet got rejected because of my VPN. Total hogwash and they know it. You already accepted fault for the error AND CLAIMED TO HAVE FIXED IT. So don't backtrack and make up lies about VPN. Hilarious how you say VPN is against your rules and then immediately reverse on it.

Also, saying you refunded 100 losing bets in the promo is funny because it shows that you were ACCEPTING LOSING WAGERS -- mine was the best possible winning wager. Even if you were accepting some winning wagers from other players (possible but so far unproven, and even if someone claims they won it still doesn't prove anything), you still rejected mine every single time over the course of 7 hours including my attempts after you admitted fault and said you fixed it.

That's cheating folks.

BTW, I'm not violating any of your terms including multiple accounts, so it's straight up slander for you to suggest it.

Stay Classy BitCasino.
legendary
Activity: 1302
Merit: 1005
New Decentralized Nuclear Hobbit
I just won 3 x 100 mBTC  Shocked Shocked in the Valentine's day promo! Many thanks xD
legendary
Activity: 1904
Merit: 1074
Hey, just want to thank the people at BitCasino for the great raffles recently. I was one of the winners and I have to say their new raffles are much

better than their previous promotions. There are ZERO rollover requirements and immediate withdrawals of the winnings is possible at any time.

I like the wide selection of games at this casino a lot. Keep up the good work.... The Valentine Poem to the Help desk was a fun twist.  Wink
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
Shocked

This month, a guaranteed 20 lucky winners will share our amazing 2,000 mBTC prize pool!



How do I win?
Play any of BitCasino.io casino games for real bitcoins starting from now to receive one free raffle ticket.

How many raffle tickets can I get?
We will reward you with one free raffle ticket for every day you play our real money casino games between February 17th and 29th.

When do I get my tickets?
We will automatically credit your raffle ticket every 24 to 48 hours.

Can you be more specific?
Sure. If you play a real money casino game every day between 18th and 29th of February, you'll end up with 12 free raffle tickets. That's 12 chances to win!

Where can I see my tickets?
Go to February Raffle page to see your active tickets.

Find BitCasino.io LOTTERIES HERE.

* * *
Check out our superb collection of 700+ slots and casino games!
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
(maybe the reason was VPN, what is against official policy)

I wasn't aware of any rule against VPN.  Can you show where it says that?



VPN opens opportunities to launch any possible amount of accounts what is against our rules and actually what was abused by this specific user multiply times (not only by IP actually). In the same time, using VPN could cause additional issues with functionality of the site, while we have different rules for different locations (like we don't accept players from certain countries and some of our functions are not working within specific regions).  

And additionally for justbc - bonus terms:
"All bonuses are limited to one person per household address and IP address. Any attempt to try to deceive Bitcasino.io by registering multiple accounts to gain bonus money will be deemed as bonus abuse and will result in the account(s) being suspended and the removal of your funds."





VPNs have many different purposes.  You can't assume that everyone who uses one also has multiple accounts.

I understand why using a VPN could disqualify a user from your promotions like the free bet or a no deposit offer - which is why you make it clear in the specific promotion terms with the ip address rule.

But what about all the bets made that aren't involved in these promotions.  Theres no 1 user per household/ip rule, is there?  Sometimes people who like to gamble with bitcoins live with other people who like to gamble with bitcoins, so I would hope not...

Is the very act of using a VPN a violation of your General T&C?



We are not against players who are using VPN's. We are against players who have multiply accounts - this statement based not only on a VPN use, we have quite heavy anti-fraud system what gives us more information than just similar IP's.
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
(maybe the reason was VPN, what is against official policy)

I wasn't aware of any rule against VPN.  Can you show where it says that?



VPN opens opportunities to launch any possible amount of accounts what is against our rules and actually what was abused by this specific user multiply times (not only by IP actually). In the same time, using VPN could cause additional issues with functionality of the site, while we have different rules for different locations (like we don't accept players from certain countries and some of our functions are not working within specific regions).  

And additionally for justbc - bonus terms:
"All bonuses are limited to one person per household address and IP address. Any attempt to try to deceive Bitcasino.io by registering multiple accounts to gain bonus money will be deemed as bonus abuse and will result in the account(s) being suspended and the removal of your funds."





VPNs have many different purposes.  You can't assume that everyone who uses one also has multiple accounts.

I understand why using a VPN could disqualify a user from your promotions like the free bet or a no deposit offer - which is why you make it clear in the specific promotion terms with the ip address rule.

But what about all the bets made that aren't involved in these promotions.  Theres no 1 user per household/ip rule, is there?  Sometimes people who like to gamble with bitcoins live with other people who like to gamble with bitcoins, so I would hope not...

Is the very act of using a VPN a violation of your General T&C?

legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
(maybe the reason was VPN, what is against official policy)

I wasn't aware of any rule against VPN.  Can you show where it says that?



I think the OP was referring to multi-accounting using VPN to bypass certain security measures. Like the "One entry to a promotion per IP/household/etc.".

Probably,

But unclear responses about official policies are rays of hope for those who are trying to get away with something.

If they dont respond soon, a rant from justbtc is inevitable and he will be even less reasonable.
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
(maybe the reason was VPN, what is against official policy)

I wasn't aware of any rule against VPN.  Can you show where it says that?



VPN opens opportunities to launch any possible amount of accounts what is against our rules and actually what was abused by this specific user multiply times (not only by IP actually). In the same time, using VPN could cause additional issues with functionality of the site, while we have different rules for different locations (like we don't accept players from certain countries and some of our functions are not working within specific regions).  

And additionally for justbc - bonus terms:
"All bonuses are limited to one person per household address and IP address. Any attempt to try to deceive Bitcasino.io by registering multiple accounts to gain bonus money will be deemed as bonus abuse and will result in the account(s) being suspended and the removal of your funds."

member
Activity: 105
Merit: 10
(maybe the reason was VPN, what is against official policy)

I wasn't aware of any rule against VPN.  Can you show where it says that?



I think the OP was referring to multi-accounting using VPN to bypass certain security measures. Like the "One entry to a promotion per IP/household/etc.".
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
(maybe the reason was VPN, what is against official policy)

I wasn't aware of any rule against VPN.  Can you show where it says that?

hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
Hello guys!

For this specific promotion we refunded over 100 players and hopefully someone of them will confirm it in this thread. We all understand that this promo was a 100% freeroll, where players can get additional value. Nowadays we have quite a lot of such promotions - for sport events, casino games or public raffles. For example, within VIP lottery we increased prize pool to already 55 BTC, just because last time nobody won it: https://bitcasino.io/raffle/vip-monthly-lotto

So coming back to moneyback promotion, I'm not sure why your bet was rejected by the system (maybe the reason was VPN, what is against official policy), but we don't really understand your complain - you want us to return the bet what you didn't make in the end? Unfortunately we can't do this and probably all readers of this thread can understand it as well (thanks to TwitchySeal for additional explanation!).
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
No, I'd be emailing them to get the bet refunded because that was the point of the promotion.

You withdrew your entire balance without ever placing the bet.  What would there be to refund?

And obviously a bigger problem is they weren't accepting any optimal winning bets.




I don't understand.  They didn't accept your bet.  

What makes it obvious they aren't accepting any winning bets?  

By "winning bet" are you saying you found a lot of value in their price, and you accusing them of not accepting the bet because they don't like their own line?  

This is completely different than not paying a bet which was accepted.  Accusing them of both doesn't seem logical.

Were you referring to the promo which basically made it a 100 mbtc freeroll?

I don't think the promotion should be considered when deciding whether or not the bet should count or not.  The promo clearly has terms that are seperate from the sports book, so not all users are eligible.  

The last complaint you had was after you used a VPN to claim a no deposit bonus.  Did you use a VPN when trying take advantage of this promotion too?

This promotion is similiar, it essentially offers anyone who can make a bet a 100mbtc freeroll.  Obviously they wouldn't allow someone to just use a VPN and make as many 100 mbtc as they want.

Terms from this promotion:




Terms from last promotion, which you used a VPN for then had a tantrum when they wouldn't pay you:








Guys Trolls, thanks for the bumps. As long as you keep topping the thread it's a win for me and a loss for BitCasino.

I'm intending to keep posting a daily update as long as humanly possible or until they pay me my winnings. So I hope you stick around and keep bumping it up.

Thanks  Kiss

and this:

You trolls are all the same... but thanks for the bumps! It's great that this conversation is staying at the forefront, as I'll make sure it does for many weeks to come.

Just because someone disagrees with you doesn't mean they are just a troll.  
When you thank these people for the bumps, your childish attempt at reverse psychology is pretty bad.
member
Activity: 98
Merit: 10
If your team would of lost would you have demanded they take the bet you were trying to place even though it rejected it? I don't think so.

Shit happens.

No, I'd be emailing them to get the bet refunded because that was the point of the promotion. If you lose, you get it refunded. I should note that you had to email them in order to get it refunded -- so it's highly likely some players would lose and forget / not know to do this and be out their stake. I find this in itself to be slightly unethical -- why not just automatically refund the losing parlays?

And obviously a bigger problem is they weren't accepting any optimal winning bets.

There's another huge problem with your trolling here though -- MY BET WON!!! Your trolling is not only wrong, it's unfounded.

You trolls are all the same... but thanks for the bumps! It's great that this conversation is staying at the forefront, as I'll make sure it does for many weeks to come.

Also, thanks to Seal for pointing out the Betcoin shill account. I suspected as much myself.
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
*** WARNING ALL PLAYERS ***
BitCasino may cheat you like they did to me!

Here's the short version of what happened:

  • BitCasino sends me a promo asking me to make a multibet on Juventus / Napoli and Arsenal / Leicester. So I decide to give them another chance in spite of the fact that they did not honor my sportsbook winnings previously. (seized the funds which were fairly won in the sportsbook, see below)
  • I try to make the wager, Juventus X Arsenal (90 min) repeatedly and their system rejects it every time.
  • I report it to live chat who doesn't fix the problem but promises to. I get an email follow up promising to fix the problem. I get another email saying the problem is fixed.
  • I try to make the same wager, now 7 hours after it was reported. Still their system rejects it.
  • My wager, which I clicked submit / "place bet" on over and over, would have won 265 mBTC.
  • BitCasino acknowledged that their system was at fault, claiming it had been fixed but it had not.
  • BitCasino offers me a lotto ticket to keep me quiet about this, claiming it's worth 250 mBTC. But this is a lie -- the actual value is nowhere near that.

I wanted to keep this post relatively short because I'm going to repost it every single day in an effort to steer players away from BitCasino. However if you want to see the full, documented and evidenced logs of what happened, please follow this link: Full Evidence.

*On a previous occasion I won almost 200 mBTC fair and square in their sportsbook and the funds were seized when I cashed out. They claimed that my IP address had been used previously by someone else, which is ridiculous when you understand that IP's are frequently shared and reused as a limited resource (I use a VPN so obviously another person could share mine).


You know what's a good assumption to make?

If a reputable sportsbook invites you to wager on something that they're willing to accept winning wagers, not just losing ones. Hence why BitCasino isn't reputable.

You know what's a good assumption to make?

If you report a problem placing a wager, the sportsbook accepts fault and say it's fixed, that you'd actually be able to place a winning wager after that. But you wouldn't have been able to, hence why BitCasino isn't reputable.

You know what the best assumption to make is?

If you couldn't understand what happened in plain English, you're illiterate.

I clicked submit / "place wager" a ton of times over a 7 hour period. I contacted support early on and they accepted blame for the problem and said it was fixed -- wouldn't happen again. I did literally everything possible to get that bet in, but they blocked me.

They were emailing all their users, begging for action on this game in the form of a parlay. But when you went to place the optimal winning bet it wouldn't work!!! If you don't see how absurd and evil that is, you've got another thing coming.

Assuming I was illiterate because I didn't find your explanation clear would not be the best assumption...Especially considering you were able to read the response I wrote, which was in English, after reading your post, also in English.

I wasn't sure I understood because I don't see why someone would think they should be paid for a bet that wasn't accepted.  

This is like saying they offered you a line of credit, without telling you. It also opens them up to being exploited.

The only way I could see a situation where anyone would expect to be paid for a bet which wasn't accepted by the system would be if they were clearly told by support "We have accept your bet of XX btc on XX to win X match on X date/time" and then took the funds from your account, or told you that you could make the bet on credit.

Also, I think you posted the wrong link for "FULL EVIDENCE", the only thing I see is this:

just realizxed i can click through, looking at evidence now

Ok, so you're trying to say you were assuming they had accepted your bet when you sent this email?



Also if this is true:



Shouldn't you be asking for 265mbt x However many bets you made?





I do have one issue with how bitcasino behaved.  Telling players that a ticket to that lottery is worth 250mbtc is simply not true.  The lottery basically has 4 non progressive jackpots.  If they were progressive, the value would be around 60 mbtc.

I don't know the exact details of the draw, but if nobody hits 5 of 5 numbers, the casino keeps 40 Bitcoin for themselves.  Last month they paid a total of 7.5 BTC with over 4000 entrants, nobody  even got 4 of 5. 19 people got 3 of 5 and split 5 Bitcoin, and 184 got 2 of 5 and split 2.5 Bitcoin.







Every thread I go into there is somebody attacking and spamming a casino thread.  I guess when you have hundreds of players daily, you can't please everyone.  This is personally one of my favorite bitcoin casinos and certainly does not cheat its players.  

This is one of Betcoin.ag's shill accounts that I've recently busted IN THIS POST for attacking me with multiple accounts on this forum.  He only made this post because I posted ITT.  (this particular account has a passive aggressive personality)  I suspect he is actually managment for Betcoin, you can read why here: https://bitcointalksearch.org/topic/betcoinag-shills-1365849  (don't respond ITT please, dont want to derail)
hero member
Activity: 1249
Merit: 506
If your team would of lost would you have demanded they take the bet you were trying to place even though it rejected it? I don't think so.

Shit happens.
full member
Activity: 204
Merit: 100
Every thread I go into there is somebody attacking and spamming a casino thread.  I guess when you have hundreds of players daily, you can't please everyone.  This is personally one of my favorite bitcoin casinos and certainly does not cheat its players. 
member
Activity: 98
Merit: 10
*** WARNING ALL PLAYERS ***
BitCasino may cheat you like they did to me!

Here's the short version of what happened:

  • BitCasino sends me a promo asking me to make a multibet on Juventus / Napoli and Arsenal / Leicester. So I decide to give them another chance in spite of the fact that they did not honor my sportsbook winnings previously. (seized the funds which were fairly won in the sportsbook, see below)
  • I try to make the wager, Juventus X Arsenal (90 min) repeatedly and their system rejects it every time.
  • I report it to live chat who doesn't fix the problem but promises to. I get an email follow up promising to fix the problem. I get another email saying the problem is fixed.
  • I try to make the same wager, now 7 hours after it was reported. Still their system rejects it.
  • My wager, which I clicked submit / "place bet" on over and over, would have won 265 mBTC.
  • BitCasino acknowledged that their system was at fault, claiming it had been fixed but it had not.
  • BitCasino offers me a lotto ticket to keep me quiet about this, claiming it's worth 250 mBTC. But this is a lie -- the actual value is nowhere near that.

I wanted to keep this post relatively short because I'm going to repost it every single day in an effort to steer players away from BitCasino. However if you want to see the full, documented and evidenced logs of what happened, please follow this link: Full Evidence.

*On a previous occasion I won almost 200 mBTC fair and square in their sportsbook and the funds were seized when I cashed out. They claimed that my IP address had been used previously by someone else, which is ridiculous when you understand that IP's are frequently shared and reused as a limited resource (I use a VPN so obviously another person could share mine).


You know what's a good assumption to make?

If a reputable sportsbook invites you to wager on something that they're willing to accept winning wagers, not just losing ones. Hence why BitCasino isn't reputable.

You know what's a good assumption to make?

If you report a problem placing a wager, the sportsbook accepts fault and say it's fixed, that you'd actually be able to place a winning wager after that. But you wouldn't have been able to, hence why BitCasino isn't reputable.

You know what the best assumption to make is?

If you couldn't understand what happened in plain English, you're illiterate.

I clicked submit / "place wager" a ton of times over a 7 hour period. I contacted support early on and they accepted blame for the problem and said it was fixed -- wouldn't happen again. I did literally everything possible to get that bet in, but they blocked me.

They were emailing all their users, begging for action on this game in the form of a parlay. But when you went to place the optimal winning bet it wouldn't work!!! If you don't see how absurd and evil that is, you've got another thing coming.
legendary
Activity: 2716
Merit: 2093
Join the world-leading crypto sportsbook NOW!
I'd like to thank TouchySeal and all other trolls for their bumps in advance.

Every time you bump it's drawing more attention to BitCasino's unscrupulous behavior.

I'll be keeping this active myself anyway, but the more the merrier.


PS: The fact that Seal doesn't address the more recent complaint shows that she agrees with me there  Grin

I'm not sure I understand.

Did your bet ever get accepted?

Were the funds removed from your account before the match?


I might be misunderstanding but are you saying the system rejected your bet, you emailed support who replied its fixed, then it still rejected your bet, now the event is over and you would of won - so you think they should pay out a bet that was rejected?  

That's kind of silly to assume the bet was on and they just extended you a line of credit and the bet would be settled afterwards...
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