Bitcoin debit card - page 70. | Bitcointalksearch.org

OmegaStarScream

staff

Activity: 3500

Merit: 6152

Quote from: Wirex-E-Coin on April 18, 2016, 09:47:09 PM

Quote from: OmegaStarScream on April 18, 2016, 01:22:24 PM

Hello , I have some issues with your card . I just deposited Bitcoin and It says Pending 1/3... while my transaction received 3 confirmations according to the blockchain ? so I'm not sure why my balance isn't showing .

Hi,

Can you give a transaction ID if it is still pending?

It got fixed when I PMed the support via email , thanks !
I just loaded the visa card using the funds now , how much I'm supposed to wait till It become available on the cards?

Wirex-E-Coin

sr. member

Activity: 365

Merit: 250

Quote from: ?? on ??

Quote from: gosha@e-coin on April 18, 2016, 03:37:20 PM

Quote from: jake75 on April 18, 2016, 01:50:51 PM

Excuse me I don't want to be rude or something, but on 16/04/2016 I bought back some btc with my e-coin virtual card and still haven't received it. Sent 3 support requests by email - NOTHING!
I saw many positive reviews on bitcointalk.org and decided to give you a try, but I really regret now. I need to pay my rent today and urgently need this money back. Are you trying to scam me? I am very worried!
04/16/2016 11:55 PMUnload Success GBP-53.00
# 384571 GBP->BTC Pending BTC+0.171808
account: jake75@xxxxx
card last 4 digits: 8353

only one request has been received from your registered e-mail - only a few hours ago. Were you sending the ones before that via the web-form? (we had notified all customers of some issues with the web-form which wasn't working, so asked everyone to send e-mail directly from).

Anyway, your request will be addressed and resolved, there is no need to panic or worry, or especially use the word "scam" for GBP 53.00 - you don't seriously think anyone would be bothered to do that, do you? Just look at the sheer number of posts in this thread, would 53 pounds be worth it, come on, mate

Look don't get me wrong, but it is over 36 hours and I just checked my account and it is still the same:
# 384571 GBP->BTC Pending BTC+0.171808

I know that 53 pounds are nothing for your company, but I need them in my real life and my experience has not been good so far.
I will be happy to remove the negative comment if you resolve my case and prove me that you're trustworthy.
I decided to try your website/system based on your reputation here and positive reviews, but my money are stuck now. Please don't get me wrong, but what do you expect me to say?

Hello,

I have just replied to you (both from Wirex and E-Coin support). This has been escalated to our senior team. I'll ask them to handle this as soon as possible.

Wirex-E-Coin

sr. member

Activity: 365

Merit: 250

Quote from: OmegaStarScream on April 18, 2016, 01:22:24 PM

Hello , I have some issues with your card . I just deposited Bitcoin and It says Pending 1/3... while my transaction received 3 confirmations according to the blockchain ? so I'm not sure why my balance isn't showing .

Hi,

Can you give a transaction ID if it is still pending?

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: jake75 on April 18, 2016, 01:50:51 PM

Excuse me I don't want to be rude or something, but on 16/04/2016 I bought back some btc with my e-coin virtual card and still haven't received it. Sent 3 support requests by email - NOTHING!
I saw many positive reviews on bitcointalk.org and decided to give you a try, but I really regret now. I need to pay my rent today and urgently need this money back. Are you trying to scam me? I am very worried!
04/16/2016 11:55 PMUnload Success GBP-53.00
# 384571 GBP->BTC Pending BTC+0.171808
account: jake75@xxxxx
card last 4 digits: 8353

only one request has been received from your registered e-mail - only a few hours ago. Were you sending the ones before that via the web-form? (we had notified all customers of some issues with the web-form which wasn't working, so asked everyone to send e-mail directly from).

Anyway, your request will be addressed and resolved, there is no need to panic or worry, or especially use the word "scam" for GBP 53.00 - you don't seriously think anyone would be bothered to do that, do you? Just look at the sheer number of posts in this thread, would 53 pounds be worth it, come on, mate

jake75

newbie

Activity: 1

Merit: 0

Alena K, was kind enough to help me and my issue is resolved now.
Thank you Alena, you have been such a great help!
-Jake

OmegaStarScream

staff

Activity: 3500

Merit: 6152

Hello , I have some issues with your card . I just deposited Bitcoin and It says Pending 1/3... while my transaction received 3 confirmations according to the blockchain ? so I'm not sure why my balance isn't showing .

jonabay8

newbie

Activity: 20

Merit: 0

Quote from: knolix on April 17, 2016, 03:23:51 AM

how long do support ticket get solved ?

Best Regards

They loaded my card manually, but it took almost 4 days. And another case is still unsolved. Hope they will fix their bugs soon.

knolix

member

Activity: 176

Merit: 10

MeVu

how long do support ticket get solved ?

Best Regards

knolix

member

Activity: 176

Merit: 10

MeVu

Quote from: gosha@e-coin on April 16, 2016, 04:42:20 PM

Quote from: knolix on April 16, 2016, 04:30:31 PM

Please Help.
Transaction # 384237 Card Loading stuck with status pending

Best Regards

guys, we can only address account related questions and check for any issues when requests are sent to [email protected] or [email protected] from your e-mail registered with E-Coin

sorry for buzzing you on the forum i have also sent email to [email protected].
I got scared since it always worked instantly and now i tried to load 1 BTC on card to pay some urgent bills and it got stuck

Best Wishes and thanks for fast response

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: knolix on April 16, 2016, 04:30:31 PM

Please Help.
Transaction # 384237 Card Loading stuck with status pending

Best Regards

guys, we can only address account related questions and check for any issues when requests are sent to [email protected] or [email protected] from your e-mail registered with E-Coin

knolix

member

Activity: 176

Merit: 10

MeVu

Please Help.
Transaction # 384237 Card Loading stuck with status pending

Best Regards

Wirex-E-Coin

sr. member

Activity: 365

Merit: 250

Quote from: jonabay8 on April 15, 2016, 12:44:18 PM

Bought btc with my virtual debit card. Still haven't received it.
the last 4 digits of my card: 7498.
04/15/2016 06:24 PM Unload Success GBP-40.00

another card loading is still pending after 3 days.
# 374427
04/13/2016 02:21 AM
BTC->GBP Pending BTC-0.034515

I found your ticket. Will reply to you shortly

Wirex-E-Coin

sr. member

Activity: 365

Merit: 250

Quote from: loolfreak on April 15, 2016, 11:08:54 AM

URGENT, PLEASE FIX THIS!

Dear ecoin stuff

I have sent Bitcoins to generated adress you requested (transaction # 377850)
In your system its pending since 2 days with total of 1 confirmation out of 3, which is nonsense.
My bitcoinwallet (blockchain.info) says 255 Confirmations
Please fix this error and add the funds to my wallet

Fixed, please check

Wirex-E-Coin

sr. member

Activity: 365

Merit: 250

Quote from: jonabay8 on April 15, 2016, 12:44:18 PM

Bought btc with my virtual debit card. Still haven't received it.
the last 4 digits of my card: 7498.
04/15/2016 06:24 PM Unload Success GBP-40.00

another card loading is still pending after 3 days.
# 374427
04/13/2016 02:21 AM
BTC->GBP Pending BTC-0.034515

Please email [email protected]. It is not something forum-mates can help with. only support

tmltd

full member

Activity: 210

Merit: 100

When i try to sign in with the iOS app i get an error about two factor auth required.
The last time i used the app it worked OK and i have setup the 4 digit PIN code for the app which worked OK.
Fix it.

Bangkok

newbie

Activity: 2

Merit: 0

Greetings everyone,
Kindly ask you to let me know who of members have the same problem as I have.
When I try to register in wirexapp through my Ios devise I receive the following error:
Instances cannot be resolved and nested lifetimes cannot be created from this LifetimeScope as it has already been disposed.

What should I do next ?

jonabay8

newbie

Activity: 20

Merit: 0

Bought btc with my virtual debit card. Still haven't received it.
the last 4 digits of my card: 7498.
04/15/2016 06:24 PM Unload Success GBP-40.00

another card loading is still pending after 3 days.
# 374427
04/13/2016 02:21 AM
BTC->GBP Pending BTC-0.034515

loolfreak

newbie

Activity: 1

Merit: 0

URGENT, PLEASE FIX THIS!

Dear ecoin stuff

I have sent Bitcoins to generated adress you requested (transaction # 377850)
In your system its pending since 2 days with total of 1 confirmation out of 3, which is nonsense.
My bitcoinwallet (blockchain.info) says 255 Confirmations
Please fix this error and add the funds to my wallet

Balle1912

member

Activity: 108

Merit: 10

Problems with the virtual cards again today?

AlexVarga

newbie

Activity: 2

Merit: 0

Good the hear that, today is day 4 for me too, hopefully will hit my CC today.

Quote from: jedaite on April 15, 2016, 06:49:51 AM

Quote from: AlexVarga on April 14, 2016, 07:05:35 AM

This service looks great if would move faster. I have withdraw my PP funds to Wirex CC 3+ days ago and they are not on my CC yet. With my other CC it only takes 48h to hit the CC. If Wirex would load faster the funds we send to CC would be awesome!

I got it in my CC in 4 days.

Topic: Bitcoin debit card - page 70. (Read 293901 times)