Here's the rules you list
Minimum bet is 0.0001 BTC
Maximum bet is 1 BTC
Blackjack pays 3:2
Insurance pays 2:1
Number of decks is 5
Number of allowed splits is 3
Dealer does not hit on soft 17
Can double after split
Can not hit split aces
Can resplit aces
Can double on first two
Dealer does not peek
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Where does it say that you lose both bets when you double down and the dealer has blackjack?
Where does it say that you lose all split aces that are 10A (KA etc) vs a dealer blackjack?
Are more rules listed somewhere else?
No response to this? You pretty much make up extra rules that no other casino has, then reply back with "we only have 0.5% advantage" etc.
You say to check the rules, so I check the rules. None of this rip off parts are listed (lose both hands when you double and dealer has a BJ. Lose both hands when you split against an ace. Lose any hands where you split and get A10 and dealer has 21.)
Thumbs down to you.
Hi,
If I am understanding you correctly, the three issues that you presented boil down to this one issue: When you split on aces or tens and then get 21, you still end up losing if the dealer gets blackjack. As far as we can tell, this is standard blackjack behavior. This is why we don't list this in the rules. Your hand and the dealer's hand only counts as a blackjack if the first two cards are 21. Once you have split your hand, you will have now played more than two cards.
Here is a quote from wikipedia: "As a general rule, a ten on a split ace (or vice versa) is not considered a natural blackjack and does not get any bonus."
http://en.wikipedia.org/wiki/Aces_and_eights_(blackjack)#SplittingIf you were to get 21 with three cards, and the dealer has blackjack, the dealer will win. Similarly, if you get blackjack and the dealer does not also have blackjack, you win no matter what since the best hand he could get would be 21 with three or more cards.
The relevant thing that we do list in the rules is "dealer does not peek". This means that if the dealer has blackjack, he does not immediately tell you. We could look into adding dealer peeking, but then we would need to change other rules in the dealer's favor to ensure that the house edge stays at 0.5% before progressive jackpot contributions.