★★★ Bitcoin Video Casino ★★★ - ||| Over 500 BTC in Progressive Jackpots! ||| - page 58.

Dogedigital

legendary

Activity: 1330

Merit: 1000

Quote from: BitcoinVideoPoker on January 29, 2015, 01:23:39 AM

Quote from: bitboy1x on January 28, 2015, 05:32:11 PM

Quote from: BitcoinVideoPoker on January 28, 2015, 01:00:45 AM

Hi,

If I am understanding you correctly, the three issues that you presented boil down to this one issue: When you split on aces or tens and then get 21, you still end up losing if the dealer gets blackjack. As far as we can tell, this is standard blackjack behavior. This is why we don't list this in the rules. Your hand and the dealer's hand only counts as a blackjack if the first two cards are 21. Once you have split your hand, you will have now played more than two cards.

Here is a quote from wikipedia: "As a general rule, a ten on a split ace (or vice versa) is not considered a natural blackjack and does not get any bonus."

http://en.wikipedia.org/wiki/Aces_and_eights_(blackjack)#Splitting

If you were to get 21 with three cards, and the dealer has blackjack, the dealer will win. Similarly, if you get blackjack and the dealer does not also have blackjack, you win no matter what since the best hand he could get would be 21 with three or more cards.

The relevant thing that we do list in the rules is "dealer does not peek". This means that if the dealer has blackjack, he does not immediately tell you. We could look into adding dealer peeking, but then we would need to change other rules in the dealer's favor to ensure that the house edge stays at 0.5% before progressive jackpot contributions.

Sites that offer dealer peek, don't offer push on doubles or splits vs. a blackjack
Sites that don't offer peek - push on doubles or splits vs. blackjack

How about you limit the number of splits on aces to make up the difference? Offering surrender or dealer peek would sure eliminate a lot of what looks like real unfair.

And considering not everyone plays progressive jackpots, I could care less if that was eliminated to help improve the fairness.

At minimum, progressive jackpots should only come from the btc people who play the progressive put into it.

Hi,

Could you find us some online blackjack rules somewhere that state that if the dealer does not peek, then 21 vs dealer blackjack is a push when you split? We would be very interested to learn about this, and if this is universally the accepted rule then we will fix this on our site right away. We have implemented this site with our understanding of the Blackjack rules, but if something is not correct we will change it.

We can also look into enabling dealer peek at the cost of altering something else. This would be a bit more involved to implement, since it would require changes to the server back end, provably fair code, user interface, and then a lot of testing.

We can't have two sets of rules depending on whether the user is playing the progressive game or not. That would be too confusing for the user.

When we decided to build this site, everyone agreed that each game should have a progressive jackpot that all bets contribute towards it, and we are going to stick with that decision.

This is beautiful customer service right here. Direct and informative answers. Other gaming sites take note.

BitcoinVideoPoker

hero member

Activity: 804

Merit: 500

Quote from: bitboy1x on January 28, 2015, 05:32:11 PM

Quote from: BitcoinVideoPoker on January 28, 2015, 01:00:45 AM

Hi,

If I am understanding you correctly, the three issues that you presented boil down to this one issue: When you split on aces or tens and then get 21, you still end up losing if the dealer gets blackjack. As far as we can tell, this is standard blackjack behavior. This is why we don't list this in the rules. Your hand and the dealer's hand only counts as a blackjack if the first two cards are 21. Once you have split your hand, you will have now played more than two cards.

Here is a quote from wikipedia: "As a general rule, a ten on a split ace (or vice versa) is not considered a natural blackjack and does not get any bonus."

http://en.wikipedia.org/wiki/Aces_and_eights_(blackjack)#Splitting

If you were to get 21 with three cards, and the dealer has blackjack, the dealer will win. Similarly, if you get blackjack and the dealer does not also have blackjack, you win no matter what since the best hand he could get would be 21 with three or more cards.

The relevant thing that we do list in the rules is "dealer does not peek". This means that if the dealer has blackjack, he does not immediately tell you. We could look into adding dealer peeking, but then we would need to change other rules in the dealer's favor to ensure that the house edge stays at 0.5% before progressive jackpot contributions.

Sites that offer dealer peek, don't offer push on doubles or splits vs. a blackjack
Sites that don't offer peek - push on doubles or splits vs. blackjack

How about you limit the number of splits on aces to make up the difference? Offering surrender or dealer peek would sure eliminate a lot of what looks like real unfair.

And considering not everyone plays progressive jackpots, I could care less if that was eliminated to help improve the fairness.

At minimum, progressive jackpots should only come from the btc people who play the progressive put into it.

Hi,

Could you find us some online blackjack rules somewhere that state that if the dealer does not peek, then 21 vs dealer blackjack is a push when you split? We would be very interested to learn about this, and if this is universally the accepted rule then we will fix this on our site right away. We have implemented this site with our understanding of the Blackjack rules, but if something is not correct we will change it.

We can also look into enabling dealer peek at the cost of altering something else. This would be a bit more involved to implement, since it would require changes to the server back end, provably fair code, user interface, and then a lot of testing.

We can't have two sets of rules depending on whether the user is playing the progressive game or not. That would be too confusing for the user.

When we decided to build this site, everyone agreed that each game should have a progressive jackpot that all bets contribute towards it, and we are going to stick with that decision.

bitboy1x

newbie

Activity: 39

Merit: 0

Quote from: BitcoinVideoPoker on January 28, 2015, 01:00:45 AM

Hi,

If I am understanding you correctly, the three issues that you presented boil down to this one issue: When you split on aces or tens and then get 21, you still end up losing if the dealer gets blackjack. As far as we can tell, this is standard blackjack behavior. This is why we don't list this in the rules. Your hand and the dealer's hand only counts as a blackjack if the first two cards are 21. Once you have split your hand, you will have now played more than two cards.

Here is a quote from wikipedia: "As a general rule, a ten on a split ace (or vice versa) is not considered a natural blackjack and does not get any bonus."

http://en.wikipedia.org/wiki/Aces_and_eights_(blackjack)#Splitting

If you were to get 21 with three cards, and the dealer has blackjack, the dealer will win. Similarly, if you get blackjack and the dealer does not also have blackjack, you win no matter what since the best hand he could get would be 21 with three or more cards.

The relevant thing that we do list in the rules is "dealer does not peek". This means that if the dealer has blackjack, he does not immediately tell you. We could look into adding dealer peeking, but then we would need to change other rules in the dealer's favor to ensure that the house edge stays at 0.5% before progressive jackpot contributions.

Sites that offer dealer peek, don't offer push on doubles or splits vs. a blackjack
Sites that don't offer peek - push on doubles or splits vs. blackjack

How about you limit the number of splits on aces to make up the difference? Offering surrender or dealer peek would sure eliminate a lot of what looks like real unfair.

And considering not everyone plays progressive jackpots, I could care less if that was eliminated to help improve the fairness.

At minimum, progressive jackpots should only come from the btc people who play the progressive put into it.

AcePuppy

newbie

Activity: 31

Merit: 0

Another bots win. This is all I could get before it went off screen.

Jan 28, 2015 at 2:33pm   a2540a97f6   Jacks or Better   0.0005   Royal Flush   0.5258
Jan 28, 2015 at 2:33pm   bba2d33c35   Jacks or Better   0.0005   4 of a Kind   0.0125
Jan 28, 2015 at 2:33pm   64dc97020d   Jacks or Better   0.0005   4 of a Kind   0.0125

Person that won jackpot is of course on the top 20 leaderboard.

User     Total Bitcoin winnings
a2540a97f6     2878.5747186

BitcoinVideoPoker

hero member

Activity: 804

Merit: 500

Quote from: bitboy1x on January 27, 2015, 10:34:59 PM

Quote from: bitboy1x on January 26, 2015, 01:44:12 AM

Here's the rules you list
Minimum bet is 0.0001 BTC
Maximum bet is 1 BTC
Blackjack pays 3:2
Insurance pays 2:1
Number of decks is 5
Number of allowed splits is 3
Dealer does not hit on soft 17
Can double after split
Can not hit split aces
Can resplit aces
Can double on first two
Dealer does not peek

-----------------
Where does it say that you lose both bets when you double down and the dealer has blackjack?
Where does it say that you lose all split aces that are 10A (KA etc) vs a dealer blackjack?

Are more rules listed somewhere else?

No response to this? You pretty much make up extra rules that no other casino has, then reply back with "we only have 0.5% advantage" etc.

You say to check the rules, so I check the rules. None of this rip off parts are listed (lose both hands when you double and dealer has a BJ. Lose both hands when you split against an ace. Lose any hands where you split and get A10 and dealer has 21.)

Thumbs down to you.

Hi,

If I am understanding you correctly, the three issues that you presented boil down to this one issue: When you split on aces or tens and then get 21, you still end up losing if the dealer gets blackjack. As far as we can tell, this is standard blackjack behavior. This is why we don't list this in the rules. Your hand and the dealer's hand only counts as a blackjack if the first two cards are 21. Once you have split your hand, you will have now played more than two cards.

Here is a quote from wikipedia: "As a general rule, a ten on a split ace (or vice versa) is not considered a natural blackjack and does not get any bonus."

http://en.wikipedia.org/wiki/Aces_and_eights_(blackjack)#Splitting

If you were to get 21 with three cards, and the dealer has blackjack, the dealer will win. Similarly, if you get blackjack and the dealer does not also have blackjack, you win no matter what since the best hand he could get would be 21 with three or more cards.

The relevant thing that we do list in the rules is "dealer does not peek". This means that if the dealer has blackjack, he does not immediately tell you. We could look into adding dealer peeking, but then we would need to change other rules in the dealer's favor to ensure that the house edge stays at 0.5% before progressive jackpot contributions.

bitboy1x

newbie

Activity: 39

Merit: 0

Quote from: bitboy1x on January 26, 2015, 01:44:12 AM

Here's the rules you list
Minimum bet is 0.0001 BTC
Maximum bet is 1 BTC
Blackjack pays 3:2
Insurance pays 2:1
Number of decks is 5
Number of allowed splits is 3
Dealer does not hit on soft 17
Can double after split
Can not hit split aces
Can resplit aces
Can double on first two
Dealer does not peek

-----------------
Where does it say that you lose both bets when you double down and the dealer has blackjack?
Where does it say that you lose all split aces that are 10A (KA etc) vs a dealer blackjack?

Are more rules listed somewhere else?

No response to this? You pretty much make up extra rules that no other casino has, then reply back with "we only have 0.5% advantage" etc.

You say to check the rules, so I check the rules. None of this rip off parts are listed (lose both hands when you double and dealer has a BJ. Lose both hands when you split against an ace. Lose any hands where you split and get A10 and dealer has 21.)

Thumbs down to you.

BitcoinVideoPoker

hero member

Activity: 804

Merit: 500

Quote from: ?? on ??

Losing black jacks to black jacks? Shouldn't that be a push? Not liking this one bit...I'll just not play blackjack!

Yes, if you both get blackjack it's a push. If the game is not doing that, please press the green "verify" button and send all the information to [email protected] and we will take a closer look. We have never heard of the user losing despite getting blackjack, but we will of course investigate this.

bitboy1x

newbie

Activity: 39

Merit: 0

Quote from: ?? on ??

Losing black jacks to black jacks? Shouldn't that be a push? Not liking this one bit...I'll just not play blackjack!

On splits. Other casinos that don't offer dealer peek, don't offer surrender, all consider a split blackjack to be a push against a dealer blackjack.

Same with double down and dealer has a BJ. 1st hand loses, double down gets returned.

Not here.

bitboy1x

newbie

Activity: 39

Merit: 0

Here's the rules you list
Minimum bet is 0.0001 BTC
Maximum bet is 1 BTC
Blackjack pays 3:2
Insurance pays 2:1
Number of decks is 5
Number of allowed splits is 3
Dealer does not hit on soft 17
Can double after split
Can not hit split aces
Can resplit aces
Can double on first two
Dealer does not peek

-----------------
Where does it say that you lose both bets when you double down and the dealer has blackjack?
Where does it say that you lose all split aces that are 10A (KA etc) vs a dealer blackjack?

Are more rules listed somewhere else?

BitcoinVideoPoker

hero member

Activity: 804

Merit: 500

Quote from: bitboy1x on January 26, 2015, 12:33:09 AM

You add towards the bonus even from people who don't play the bonus game?

Correct, we add 0.1% of all bets towards the jackpot. If a user is paying 1 credit to play the bonus game, we add 37.1% of that side bet towards the progressive jackpot.

You can check the expected return for all games by clicking the "expected returns" link at the top of your screen. All of our games have at least a 99.5% expected return. Craps comes in at the top with a 99.8% expected return, while video poker has the second best returns at 99.75% (0.25% house edge).

bitboy1x

newbie

Activity: 39

Merit: 0

You add towards the bonus even from people who don't play the bonus game?

BitcoinVideoPoker

hero member

Activity: 804

Merit: 500

Quote from: bitboy1x on January 25, 2015, 09:49:27 PM

I have checked the rules everywhere - and this is unfair no matter how it is sliced.

You don't have dealer peek for blackjack
You don't offer surrender
You allow resplitting of aces.
When the dealer has a blackjack, you take ALL the bets?

Even casinos with the same supposed advantage of you consider A10 on splits to be a push against a dealer blackjack.

Not the first time it has happened to me - and it's crazy that you hide behind "we only have 0.5% advantage" when rules like this are blatantly a ripoff.

I understand variance, and I won't even ask how it is that the last 200 hands I had 12, 174 of them I get a face card, but the last 200 times I double down against a 9, I get a face card 44 times. That's variance huh? I'll take your word on "provability", but the aces thing is BS.

Be fair about this. It's the 3rd time it happened and it really affects a bankroll.

screen cap

The cards are completely random. Because of our provably fair code, we can't do anything to change which cards will get dealt.

You can check the blackjack rules by clicking the red help button, and then the yellow rules button. The current set of rules gives a house edge of 0.5%, and then after the 0.1% jackpot contribution we are giving an expected return of 99.6%. We have considered enabling dealer peeking for blackjacks, but then we'd need to change another rule to balance this.

BitcoinVideoPoker

hero member

Activity: 804

Merit: 500

Quote from: gambian- on January 25, 2015, 08:22:07 PM

I've sent you an email regarding my account being lost
My browser crashed on private browsing and my link was lost. I emailed you and never got a response.
I also sent you a PM with a signed message from my deposit address.

We just sent you a PM with you account information.

bitboy1x

newbie

Activity: 39

Merit: 0

I have checked the rules everywhere - and this is unfair no matter how it is sliced.

You don't have dealer peek for blackjack
You don't offer surrender
You allow resplitting of aces.
When the dealer has a blackjack, you take ALL the bets?

Even casinos with the same supposed advantage of you consider A10 on splits to be a push against a dealer blackjack.

Not the first time it has happened to me - and it's crazy that you hide behind "we only have 0.5% advantage" when rules like this are blatantly a ripoff.

I understand variance, and I won't even ask how it is that the last 200 hands I had 12, 174 of them I get a face card, but the last 200 times I double down against a 9, I get a face card 44 times. That's variance huh? I'll take your word on "provability", but the aces thing is BS.

Be fair about this. It's the 3rd time it happened and it really affects a bankroll.

screen cap

gambian-

newbie

Activity: 28

Merit: 0

I've sent you an email regarding my account being lost
My browser crashed on private browsing and my link was lost. I emailed you and never got a response.
I also sent you a PM with a signed message from my deposit address.

Edit - received my account info promptly after providing necessary info, thanks!

BitcoinVideoPoker

hero member

Activity: 804

Merit: 500

Quote from: AcePup on January 25, 2015, 12:49:23 AM

Quote from: BitcoinVideoPoker on January 25, 2015, 12:46:35 AM

Quote from: AcePup on January 24, 2015, 01:12:31 PM

Please confirm this was not a bot won. The jackpot was only at 337 at around 11pm EST.

This was not a bot win. The rate of games played by this user was not high. There were also periods of time when the jackpot was very big (500+ BTC) and nobody was going for the jackpot, which means that everybody had a fair chance to win this jackpot.

Please explain how one person managed to move the jackpot up over 300 BTC in a period of 6 hours?

The slots jackpot grows quite quickly!

1.6% of all bets goes towards the progressive jackpot. So for every 0.2 BTC bet, 0.0032 BTC gets added to the jackpot. If the user is playing autoplay, it will quickly increase the size of the jackpot.

AcePup

newbie

Activity: 9

Merit: 0

Quote from: BitcoinVideoPoker on January 25, 2015, 12:46:35 AM

Quote from: AcePup on January 24, 2015, 01:12:31 PM

Please confirm this was not a bot won. The jackpot was only at 337 at around 11pm EST.

This was not a bot win. The rate of games played by this user was not high. There were also periods of time when the jackpot was very big (500+ BTC) and nobody was going for the jackpot, which means that everybody had a fair chance to win this jackpot.

Please explain how one person managed to move the jackpot up over 300 BTC in a period of 6 hours?

BitcoinVideoPoker

hero member

Activity: 804

Merit: 500

Quote from: AcePup on January 24, 2015, 01:12:31 PM

Please confirm this was not a bot won. The jackpot was only at 337 at around 11pm EST.

This was not a bot win. The rate of games played by this user was not high. There were also periods of time when the jackpot was very big (500+ BTC) and nobody was going for the jackpot, which means that everybody had a fair chance to win this jackpot.

muldoonski

member

Activity: 72

Merit: 10

Quote from: Eisenhower34 on January 21, 2015, 09:47:26 AM

I don't mind the idea that someone can run a ton of screens and win, I just dislike the idea that others are having an unfair advantage (spinning 100x faster than me).

What about people who can't run 16 screens at once? Don't you have an advantage over them?

AcePup

newbie

Activity: 9

Merit: 0

Please confirm this was not a bot won. The jackpot was only at 337 at around 11pm EST.

Topic: ★★★ Bitcoin Video Casino ★★★ - ||| Over 500 BTC in Progressive Jackpots! ||| - page 58. (Read 143509 times)