It's this sort of information that you're leaving people in the dark with. You do have some minor but important information to update us with frankly. I don't agree that there's nothing to update.
- How great a percentage of outstanding redemption requests have you worked through so far?
- Is there a specific method of contacting you that results in a placement in the que?
- For American users, (I am not an American user) with the Nov' 1st deadline fast approaching affect their redemption requests?
So far as I can tell (please someone correct me if I'm wrong) you have not answered these questions or given out this information. It would be nice to know responses to these points of interest.
I have lodged several requests with you over the past few weeks for contact privately. I understand that you're busy but not in even a single instance have you said so much as "sorry, too busy right now" in response to any of these messages. Again, while it's understandable that you're busy and while we can appreciate greatly that you're trying as best as you can to meet your obligations and apparently succeeding, until you actually have met those obligations you are doing nothing to give people any sense of predictability as to what's going on with their funds which you are in possession of.
Please give us a bit more detail. It's the courteous thing to do and we don't even really need a whole lot.
Now working on MGIO's request which came in before yours on the 8th and is rather large.
Redeems are first come first serve.
Best method for queue is to submit via btctalk PM.
Even with the Nov 1, I can not hold preference on those users over others.
70% of the requests came in on Monday. If I do not hear from someone in 48hrs I move on.
Many users respond that they are no longer interested/capable of redeem.
I will continue to work through redeems and satisfy the agreement.
-Ukyo