Eccoti qua -> https://bitcointalksearch.org/topic/m.14175182
Scusami se non ti ho riconosciuto prima
Francesco, I'm coming to you in desperation. I am close to losing my my job because of the stress I am under with this. I can't sleep. I am €14,000 in debt, all of my coins are stuck on BitGrail. I'm begging you please verify my account today. I need to cash out today. PLEASE help me???
If you need immediately just terminate your account. We can not guarantee speed on the processing of verifications
Thank you for the reply. I've just terminated as quick as I could, account is closed.
Can you process my termination in priority please? If I give you my email from the account?
I understand there is a queue but I have an extreme case I need to get out today.
No metter priority seemb, termination queue is short.
Just wait 2/3 hours