Topic: bitgrail - treating their users like shit - page 6. (Read 3916 times)

Tony is a little bit rude, true.
But currently i can't do many support.

I need to put my attentions on bitgrail development, and coin security.

Tony is not perfect but trust me, he help me so much

Please stop the lowlife game of putting words in my mouth. I didn't even care if your exchange was legit or not, until I saw that guy asking about your site's legitimacy, and your "chat admin" told him he'll ban him.

That guy asked first, then I asked, after he prob got banned.

So, you made 1/4 of volume and ask in trollbox if we are safe exchange?  

One more thing, folks. 1/4 of your XRB volume is from my own buys.

You should know better how to treat a customer.

Long live bittrex. I encourage everyone withdraw their coins to bittrex when they add XRB, it'll be amazing.

Are you kidding me? Initially i thought you were a troll.
You can't ask about trust in a TROLLBOX.

Take this piece of advice from someone who runs a site with a trollbox which has 70k sessions per day and 250k registered users.

Have i to clap my hands? In the trollbox no one will be serious, lol

You can't ask about trust in a TROLLBOX.

Not sure who is what, or whatever, but having "chat admins" who're a**holes, wont take your far. ref: anthony guy.

Take this piece of advice from someone who runs a site with a trollbox which has 70k sessions per day and 250k registered users.

"stupid question", meh, anyway. Person asked about your site's legitimacy and you tell him he'll get banned if he doesn't give you a good reason why he asked that. Feel the irony?

Wish you good luck, now I'm sure I wont use your service ever again.

EDIT:

Holy s*.
Just saw your title, "exchange owner".

Not sure who is what, or whatever, but having "chat admins" who're a**holes, wont take your far. ref: anthony guy.

Take this piece of advice from someone who runs a site with a trollbox which has 70k sessions per day and 250k registered users.

"stupid question", meh, anyway. Person asked about your site's legitimacy and you tell him he'll get banned if he doesn't give you a good reason why he asked that. Feel the irony?

Wish you good luck, now I'm sure I wont use your service ever again.

First: I'm the owner of BitGrail.

Second: Anthony is Chat admin and help many users via tickets and in trollbox.



Stupid question like "is bitgrail scam" in bitgrial trollbox will cause ban.

Nothing to add.

You either die a developer, or live long enough to see yourself become the scammer.
O muori da programmatore, o vivi tanto a lungo da diventare uno scammer.

IIKHIKMATULLOH: bitgrail scam or no?
[TG] ANTHONYGOZZINI: Give me a reason not to ban you from the chat (why, because a user asked if the exchange is legit or a scam?)
[TG] ANTHONYGOZZINI: IikHikmatulloh I am waiting

[TG] ANTHONYGOZZINI: If you deposited less than 100, you have lost them, otherwise just wait
[TG] ANTHONYGOZZINI: And learn to read the warning next to the deposit section

[TG] ANTHONYGOZZINI: Place a sell order
[TG] ANTHONYGOZZINI: Dexiel08 just be patient
[TG] ANTHONYGOZZINI: What are you scared of? (this guy is serious.)
DEXIEL08: i generate my deposit address then its say its aldready pocket but here nothing mria
DEXIEL08: it didnt pocket
DEXIEL08: in my wallet
[TG] ANTHONYGOZZINI: How long did you wait?
[TG]: I have 195 XRB on my deposit, but when I try to place a sales order, it's not enough XRB, why is it so?
[TG] ANTHONYGOZZINI: Turn off Google translate (um, let's assume he'll understand his customer better if he turns off G.T)
DEXIEL08: anthony its 10mins now
[TG] ANTHONYGOZZINI: And? is it too long for you? (wait, you're serious, for real.)
[TG] ANTHONYGOZZINI: Then go here and read: https://bitgrail.com/deposit/XRB
[TG] ANTHONYGOZZINI: Continue and I ban you (what the actual f?!)



DEXIEL08: sorry. thanks.. (poor guy, lol)

USER-5766: Hey, ANTHONYGOZZINI. Can I really trust you with my hard earned funds?
USER-5766: I mean by depositing on your exchange
[TG] GREGORST: 5766 why you are asking this?
[TG] GREGORST: We have lot users and we don't need to prove our trust
[TG] GREGORST: 21.78893954 btc exchanged in the last 24 hours
USER-5766: All I can see is how you treat people. Why? Someone asked you if the site is legit and you told him you'll ban him. As you claim this is a trollbox and you're the admin of a site which has a -trollbox- and you want to ban them for such questions? Is your site really safe? Can you see why I am asking you if I can entrust a person like yourself with my earned funds?
[TG] GREGORST: o my god
[TG] THEBOMBER: user 5766, anthony is my admin and he help me a lot with ticket and chat
[TG] THEBOMBER: is not easy to manage all users of a new brand exchnage that ask every hours same questions
[TG] THEBOMBER: please, try to understand
[TG] ANTHONYGOZZINI: I didn't tell you I ban you. But coming here and saying "is it scam" is not nice at all
[TG] GREGORST: USer 5766, please say to me where you read "you will be banned", this site is really safe, i get that you are new and you want trust but this is an "everyday" situation.
USER-5766: "IIKHIKMATULLOH: bitgrail scam or no? [TG] ANTHONYGOZZINI: Give me a reason not to ban you from the chat [TG] ANTHONYGOZZINI: IikHikmatulloh I am waiting" - this guy asked if the site is a legit site or a scam and you told him you'll ban him if he doesn't give you a reason
[TG] GREGORST: Why are you doing this? Do you want to deposit here, we are trusted, do you want to complain and create problems? Go to other site.
[TG] THEBOMBER: user 5766, you think the trollbox of bitgrail is the better place to ask if bitgrail is scam? (no, that's why I'm making this post on bitcointalk right now, so more people discuss about your service and the way your treat your users.)