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Topic: Bitinstant removed cash deposit option USA - page 6. (Read 14447 times)

vip
Activity: 1316
Merit: 1043
👻
Good to hear it's not another regulatory action.
legendary
Activity: 1974
Merit: 1010
We are actually just doing system maintenance and preparing to relaunch on Monday.   Cool

maybe an announcement or something on the front page would have been nice

but thank you for the response

We did make an announcement on the front page of bitinstant.com as well as announced this on Twitter @bitinstanthelp

I realize the current site design could be better to bring these issues to the forefront.  However, new.bitinstant.com is just around the corner...  Cheesy

So now the twitter link just says that you are still down for the time being.   Should we look into that too much? Does that mean it won't be up on Monday or is just weekend downtime still the plan?

Today is still Sunday.  Monday is coming soon.  I swear.  Smiley
member
Activity: 87
Merit: 10
We are actually just doing system maintenance and preparing to relaunch on Monday.   Cool

maybe an announcement or something on the front page would have been nice

but thank you for the response

We did make an announcement on the front page of bitinstant.com as well as announced this on Twitter @bitinstanthelp

I realize the current site design could be better to bring these issues to the forefront.  However, new.bitinstant.com is just around the corner...  Cheesy

So now the twitter link just says that you are still down for the time being.   Should we look into that too much? Does that mean it won't be up on Monday or is just weekend downtime still the plan?
sr. member
Activity: 420
Merit: 250
We are actually just doing system maintenance and preparing to relaunch on Monday.   Cool

maybe an announcement or something on the front page would have been nice

but thank you for the response

We did make an announcement on the front page of bitinstant.com as well as announced this on Twitter @bitinstanthelp

I realize the current site design could be better to bring these issues to the forefront.  However, new.bitinstant.com is just around the corner...  Cheesy


The new design is sooo much better! Well done!
hero member
Activity: 602
Merit: 500
R.I.P Silk Road 1.0
Thanks!  Grin
legendary
Activity: 1974
Merit: 1010
I see. Well then I guess I'll try again in a week as I was told, but I'll be sad to see everyone use the new launch but me  Undecided ha ha!

If I can get you a fix earlier I'll let you know.  Wink
hero member
Activity: 602
Merit: 500
R.I.P Silk Road 1.0
I see. Well then I guess I'll try again in a week as I was told, but I'll be sad to see everyone use the new launch but me  Undecided ha ha!
legendary
Activity: 1974
Merit: 1010
We are actually just doing system maintenance and preparing to relaunch on Monday.   Cool

I'm in the process of creating my account but when it came down to verifying my ID the creepiest thing occurred. It asked me questions about my pops! It asked me to clarify what year he was born. First of all how the hell does BitInstant know my pops name!?  Shocked

These types of questions are quite normal during basic verification when doing all types financial transactions.  You shouldn't be alarmed.

Oh. Well in that case, can you help me complete verifying my ID? I answered all questions correct it I got denied every single time. Don't know why. Now I have a message stating for me to try again in a week for failing to verify my ID too many times.

I have the same issue with my own personal account and I'm working with the devs to understand what might be causing this problem.  I'm just as excited as you to see it fixed.  Thanks for your patience with this new beta.  Smiley
hero member
Activity: 602
Merit: 500
R.I.P Silk Road 1.0
We are actually just doing system maintenance and preparing to relaunch on Monday.   Cool

I'm in the process of creating my account but when it came down to verifying my ID the creepiest thing occurred. It asked me questions about my pops! It asked me to clarify what year he was born. First of all how the hell does BitInstant know my pops name!?  Shocked

These types of questions are quite normal during basic verification when doing all types financial transactions.  You shouldn't be alarmed.

Oh. Well in that case, can you help me complete verifying my ID? I answered all questions correct and I got denied every single time. Don't know why. Now I have a message stating for me to try again in a week for failing to verify my ID too many times.
legendary
Activity: 1974
Merit: 1010
We are actually just doing system maintenance and preparing to relaunch on Monday.   Cool

I'm in the process of creating my account but when it came down to verifying my ID the creepiest thing occurred. It asked me questions about my pops! It asked me to clarify what year he was born. First of all how the hell does BitInstant know my pops name!?  Shocked

These types of questions are quite normal during basic verification when doing all types financial transactions.  You shouldn't be alarmed.
hero member
Activity: 602
Merit: 500
R.I.P Silk Road 1.0
whoever uses cash to bitcoin address: were you asked by zipzap to fax them copy of id?

Nope.
hero member
Activity: 602
Merit: 500
R.I.P Silk Road 1.0
We are actually just doing system maintenance and preparing to relaunch on Monday.   Cool

I'm in the process of creating my account but when it came down to verifying my ID the creepiest thing occurred. It asked me questions about my pops! It asked me to clarify what year he was born. First of all how the hell does BitInstant know my pops name!?  Shocked
sr. member
Activity: 294
Merit: 250
Horray to BitInstant! Thanks for this update
We are actually just doing system maintenance and preparing to relaunch on Monday.   Cool
hero member
Activity: 602
Merit: 500
R.I.P Silk Road 1.0
Just noticed that as well.
newbie
Activity: 57
Merit: 0
whoever uses cash to bitcoin address: were you asked by zipzap to fax them copy of id?
legendary
Activity: 1974
Merit: 1010
We are actually just doing system maintenance and preparing to relaunch on Monday.   Cool

maybe an announcement or something on the front page would have been nice

but thank you for the response

We did make an announcement on the front page of bitinstant.com as well as announced this on Twitter @bitinstanthelp

I realize the current site design could be better to bring these issues to the forefront.  However, new.bitinstant.com is just around the corner...  Cheesy
member
Activity: 84
Merit: 10
We are actually just doing system maintenance and preparing to relaunch on Monday.   Cool

maybe an announcement or something on the front page would have been nice

but thank you for the response
KSV
sr. member
Activity: 398
Merit: 250
SVERIGES VIRTUELLA VALUTAVÄXLING
hmm, sounds bad. .  time for the american people to realise that their greatest enemy may not necessarily be in the "middle-east" but quite possible in D.C.
sr. member
Activity: 258
Merit: 250
We are actually just doing system maintenance and preparing to relaunch on Monday.   Cool
Phew, i was worried for a second there.
full member
Activity: 134
Merit: 100
We are actually just doing system maintenance and preparing to relaunch on Monday.   Cool

That shut me up Smiley
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