2) Experience with ~1,000 units?
1% number could be accurate with regards to recent batches of autotuning 13.5Th machines, but initial batches (last summer, not autotuning) had up to 10% (or even a bit higher) board failure rate (within first couple of months) according to multiple sources, which was amply documented here and elsewhere.
Perhaps, most machines that you got were purchased during later part of 2016 or in 2017.
I have 51 Running. 4 have one bad board. They have run around 3 months.
This is a good example and closer to the truth.
7.8% failure rate in this case.