The guys at Bitwhisk approached me nearly 3 weeks ago to review their website. After a brief conversation with them, I agreed to do a paid but fair and unbiased review
of their mixing service available through their website at Bitwhisk.io
However, due to circumstances, I was not able to come back to the forum for nearly 2 and a half weeks. Which brings me to now, finally, I'll be reviewing Bitwhisk.io from the user's perspective.
Landing Page :
The landing page is very straightforward. I am presented with just one button that starts the mixing process. At this point, I'll have to admit that their page looks pretty bland, and I wasn't impressed with their character mascots or logo or whatever this is :
I do appreciate a clean look, but too clean and some graphics that looks like something from a children's book doesn't feel right, especially considering this is a financial website that deals with Cryptocurrencies.
Mixing Page :
The controls at the mixing page are very rudimentary, but they are effective. Although I've seen some more advanced options being deployed by other services.
I didn't like the fact that I could not customize the delay, it was fixed at either no delay or have a delay of 2 hours.
Also, the minimum service fee that I could apply for my small transaction was 0.5% which isn't unbearable.
The prominently featured calculator makes it very convenient to see how much of money I'll put in versus what I'll get back.
I liked the fact that they sent me a pop-up message, stating that the incoming deposit address that they would generate in the next step would only be valid for 24 hours.
Deposit Page :
Since this was my first time with Bitwhisk, I left the BitWhisk Code box empty in the previous page, I've read that they do allow custom codes, so anyone can enter a code that they want instead of the one that Bitwhish generates on this deposit page. According to Bitwhisk, it is important to save this code as it would ensure that never again in the future when you use their service, would your old coins be mixed with the new ones that you deposit for mixing.
I was easily able to save and then later verify the
Letter of Guarantee that is provided on this page. However, do note that Bitwhisk advises against using third party verifiers to verify the
Letter of Guarantee. And I agree with their reasoning behind it.
I used a SegWit enabled wallet to send the deposit to the address generated by Bitwhisk. I was trying to see if they recognized the instant SegWit transactions.
At this point, I thought the page would display the unconfirmed deposits live on this page, but it wasn't the case, I had to go over to the "Order Status" page, enter the generated address and then check if it detected my deposit. It did detect the unconfirmed deposit and all I had to do now was wait for confirmations.
After about 30 minutes the coins were confirmed and almost instantaneously the address that I entered in the beginning, got the mixed return deposit.
Overall, a smooth experience It needs to be a bit more advanced, they need to implement a few more strategies, few clinks here and there and the UI needs to improve. They do have a very detailed FAQ page which makes it so much more convinient for the less experienced users to get used to the platform. I wish the team all the very best.
My ratings are based on 5 stars, out of which I would give Bitwhisk :
2.5 out of 5 Stars