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Topic: bitZino - Bitcoin Casino - Blackjack, Roulette, 3 Card Poker, Slots and more! - page 29. (Read 82361 times)

legendary
Activity: 2506
Merit: 1010
I've had to contact customer support a few times in the past for password rests and have nothing but great things to report.


I'ld like to see two-factor authentication as an option for withdrawals and for changes to the account security (e.g., removing the OTP, or changing the e-mail address tied to the account.)

A plea to exchanges ... lets do 2 factor right!
 - https://bitcointalksearch.org/topic/a-plea-to-exchanges-lets-do-2-factor-right-109424

I don't think OTP is necessary for login though (or at least that would be a second option for how to secure an account using OTP).  Needing OTP for each login makes it inconvenient, whereas I would rarely withdraw or change the security settings.

legendary
Activity: 2506
Merit: 1010
the base currency settings need some re-working, which we are definitely doing.

In demonstrating this for a newly registered account, the amount of funds added was 0.1 but then trying to play video poker the buy in screen must have been for bitcoins and thus no amount that I entered was valid as I had less than a 1 BTC balance.   I clicked Lower min bet and once I was in mBTC then it worked as expected.

Perhaps on a new account, the initial deposit should determine which default min bet amount is used? (e.g., if I deposit 0.1 BTC then set the min bet to 1 mBTC)

sr. member
Activity: 266
Merit: 252
While attempting to lose the 1 BTC you recently added to my account, I noticed that the roulette wheel shows a "Win: 400" when I win 400, but doesn't show a corresponding "Lose:" message when I lose.  Also, the "Win:" message disappears as soon as I start placing bets for the next spin.

These are both things you recently addressed for the craps game.  Perhaps making roulette behave the same as craps would be good.

Thanks for reminding me about this! We had meant to update Roulette along with Craps when you originally suggested this change, but it got lost in the shuffle of all the changes that were going on at the time. I've went ahead and updated Roulette so it has a more informative status message.

I also noticed another inconsistency between the games.  In craps and roulette, my balance goes down before I start the game, but in blackjack it only goes down when I start the game.  It may be that there's no good way of getting the games to 'feel' similar in that respect, since in blackjack we don't place bets on the table before dealing, unlike in craps and roulette, but I thought maybe it's something you hadn't considered, and might have a solution for.

Hm, I hadn't really considered this. I'm not sure if there is a perfect solution though, because as you mention, the games do have some fundamental differences.

One solution would be in Blackjack to reduce the user's balance as they type different numbers into the Bet box. I don't love this solution though, because it doesn't adhere to what a user would expect in this game. I would hate to reduce the usability of one game just to get consistency between games.

Another solution is in  Craps and Roulette to only reduce the actual balance when the user clicks the bet button. But, likewise, I think this may be confusing to users in these games.

So, I think I'll leave it as-is for now. But, thanks for bringing this up, because it is an angle that we should consider when developing future games.

Thanks again for the feedback, I really appreciate your attention to all the little things! These type of improvements add up to a much better overall experience for our users.
legendary
Activity: 2940
Merit: 1333
While attempting to lose the 1 BTC you recently added to my account, I noticed that the roulette wheel shows a "Win: 400" when I win 400, but doesn't show a corresponding "Lose:" message when I lose.  Also, the "Win:" message disappears as soon as I start placing bets for the next spin.

These are both things you recently addressed for the craps game.  Perhaps making roulette behave the same as craps would be good.

I also noticed another inconsistency between the games.  In craps and roulette, my balance goes down before I start the game, but in blackjack it only goes down when I start the game.  It may be that there's no good way of getting the games to 'feel' similar in that respect, since in blackjack we don't place bets on the table before dealing, unlike in craps and roulette, but I thought maybe it's something you hadn't considered, and might have a solution for.
legendary
Activity: 2940
Merit: 1333
I'm sorry about that! I have updated the original post so that it is more correct.

I was kind of hoping you'd reimburse my loss, but not really expecting you to.  It's cool though.

You've always been incredibly helpful, Dooglus, so I just went in and added 1 BTC to your account.

Thanks.  I just saw something that has helped me to put my loss into perspective...
sr. member
Activity: 290
Merit: 250
Very nice well designed site
hero member
Activity: 560
Merit: 500
I am the one who knocks
I'm sorry about that! I have updated the original post so that it is more correct.

I was kind of hoping you'd reimburse my loss, but not really expecting you to.  It's cool though.

You've always been incredibly helpful, Dooglus, so I just went in and added 1 BTC to your account.
I am sure that he will 'give' it back anyway.
sr. member
Activity: 266
Merit: 252
I'm sorry about that! I have updated the original post so that it is more correct.

I was kind of hoping you'd reimburse my loss, but not really expecting you to.  It's cool though.

You've always been incredibly helpful, Dooglus, so I just went in and added 1 BTC to your account.
legendary
Activity: 2940
Merit: 1333
I'm sorry about that! I have updated the original post so that it is more correct.

I was kind of hoping you'd reimburse my loss, but not really expecting you to.  It's cool though.
sr. member
Activity: 266
Merit: 252
Really like the craps.
I even managed to get a co-worker to start playing by selling him some btc that I sent right to his deposit address.  He didn't even have to know what bitcoin is as I will cash him out if he wants.  I think I have found a way to get more people using bitcoin...

This is a really cool story! I originally built bitZino with the main purpose of bringing bitcoin to the masses, so I'm glad to see that is starting to happen Smiley


Right now we only show the maximum bets in the rules dropdown if you're cashed into a real-bitcoin table. We are planning on changing this soon so that it will show on all play-money tables as well. Thanks for bringing this up, so that we expedite this change.

After asking what the maximum bet was, I found the information in your first post of this thread:

  • A wide range of limits: Bet anywhere from 1 μBTC all the way up to 10 BTC.

So I loaded up 10 BTC and started martingale-betting on craps.  Imagine my surprise when I lost a 1.6 btc bet and it wouldn't let me double up to 3.2 btc.  It turns out the maximum bet is really only 2 btc.  I ended up throwing a mini-tantrum and losing the rest on blackjack.

I think you should either not mention the maximum bet in that first post, or correct it.  It doesn't feel fair to give incorrect information there.  I wouldn't have been betting how I did if I had realised the max bet was 5 times smaller than stated.  Sad

I'm sorry about that! I have updated the original post so that it is more correct.

We do take bets up to 10 BTC, but only in Blackjack and Roulette. Video Poker has a max bet of 1 BTC per hand, and Craps has a max bet of 2 BTC per wager-type. Roulette also has a max bet of 1 BTC for the number wagers.

The main reason we have to make our Craps maximum wager smaller is because we support up to 5x odds wagers. This means that a wager of 2 BTC on pass and a subsequent maximum odds wager of 10 BTC is technically a 12 BTC wager on pass.
legendary
Activity: 2940
Merit: 1333
Right now we only show the maximum bets in the rules dropdown if you're cashed into a real-bitcoin table. We are planning on changing this soon so that it will show on all play-money tables as well. Thanks for bringing this up, so that we expedite this change.

After asking what the maximum bet was, I found the information in your first post of this thread:

  • A wide range of limits: Bet anywhere from 1 μBTC all the way up to 10 BTC.

So I loaded up 10 BTC and started martingale-betting on craps.  Imagine my surprise when I lost a 1.6 btc bet and it wouldn't let me double up to 3.2 btc.  It turns out the maximum bet is really only 2 btc.  I ended up throwing a mini-tantrum and losing the rest on blackjack.

I think you should either not mention the maximum bet in that first post, or correct it.  It doesn't feel fair to give incorrect information there.  I wouldn't have been betting how I did if I had realised the max bet was 5 times smaller than stated.  Sad
legendary
Activity: 2940
Merit: 1333
Dealing with usability in my day-job I would suggest adding the button anyway.... it eliminates user questions (dooglus is not your average user, and he had questions).

I was kind of playing dumb - I realised pretty quickly that I was going to have to refresh the page myself, but thought I shouldn't have to realise that, and that some wouldn't.
hero member
Activity: 560
Merit: 500
I am the one who knocks
Really like the craps.
I even managed to get a co-worker to start playing by selling him some btc that I sent right to his deposit address.  He didn't even have to know what bitcoin is as I will cash him out if he wants.  I think I have found a way to get more people using bitcoin...

That is neat, micro-economy.

Just be careful not to wind up up in the pokey.
member
Activity: 111
Merit: 10
Really like the craps.
I even managed to get a co-worker to start playing by selling him some btc that I sent right to his deposit address.  He didn't even have to know what bitcoin is as I will cash him out if he wants.  I think I have found a way to get more people using bitcoin...
sr. member
Activity: 266
Merit: 252
This site looks and plays great. For me at this point it's pretty much the only game in town after reading that thread regarding dooglus from the operator of Strike Sapphire. What is it about Bitcoin that makes people go crazy?

Anyway, don't mean to get off topic too much. Keep up the good work on bitZino, it's really easy to use and the only complaint I can think of is just that it could use some more games. But it seems like your working on them and adding them, so good stuff. Tried Craps today and it was good, probably my favorite so far.

Thanks, and I'm glad you're liking it! We are indeed constantly working on new games. Our next game to launch will probably be three-card poker. We are also working on adding more varieties of video poker.

We would like to add multi-player games at some point - but for now we are focusing on having a full selection of single-player casino games.

I just saw this on your 'about bitZino' page:

Quote
We leverage HTML5 browser standards to bring you a world-class casino right in our browser

Do you mean "right in your browser"?  It's mine, not yours!  Smiley

I was looking at that page trying to determine the maximum bet size for each of your games, but couldn't find it.  Is that written anywhere?

Thanks for catching this typo! I can't believe how long it's been live this way, but it's fixed now Cheesy I also fixed the colon issue on our user page.

Right now we only show the maximum bets in the rules dropdown if you're cashed into a real-bitcoin table. We are planning on changing this soon so that it will show on all play-money tables as well. Thanks for bringing this up, so that we expedite this change.

I lost the 0.25 BTC you recently gave me.  When I try to "play for bitcoins" I'm shown my deposit address, and the message:

"To get started, send some bitcoins to your personal deposit address. Your bitcoins will instantly be available to start playing!"

I send some bitcoins to my address, but the message stayed there.  Is it meant to update automatically, or do I need to refresh the page?  It would be nice if you could push an update when you receive my deposit, but I don't know if that's possible.  If not, maybe you should mention that a page refresh is required, or have a button or link for "refresh my balance" or similar.

(Refreshing the page shows the deposit went through OK, so it is just that you're not updating the page when I deposit)
Dealing with usability in my day-job I would suggest adding the button anyway.... it eliminates user questions (dooglus is not your average user, and he had questions).

Even if you rely on some sort of push and just disable the button for 5 seconds it makes the user 'feel better'.

Thanks for the advice! I agree with you that a refresh button would be good here.
hero member
Activity: 560
Merit: 500
I am the one who knocks
I lost the 0.25 BTC you recently gave me.  When I try to "play for bitcoins" I'm shown my deposit address, and the message:

"To get started, send some bitcoins to your personal deposit address. Your bitcoins will instantly be available to start playing!"

I send some bitcoins to my address, but the message stayed there.  Is it meant to update automatically, or do I need to refresh the page?  It would be nice if you could push an update when you receive my deposit, but I don't know if that's possible.  If not, maybe you should mention that a page refresh is required, or have a button or link for "refresh my balance" or similar.

(Refreshing the page shows the deposit went through OK, so it is just that you're not updating the page when I deposit)
Dealing with usability in my day-job I would suggest adding the button anyway.... it eliminates user questions (dooglus is not your average user, and he had questions).

Even if you rely on some sort of push and just disable the button for 5 seconds it makes the user 'feel better'.
legendary
Activity: 2940
Merit: 1333
Possibly my nittiest pick so far, but on https://bitzino.com/user/edit I see:

Code:
Total balance 1000.000000 c฿
In-game balance:  0.000000 c฿
Unconfirmed balance:  1000.000000 c฿
Available for withdrawal 1000.000000 c฿

Two of the fields have colons and two don't.  Yuck!  Wink
legendary
Activity: 2940
Merit: 1333
I lost the 0.25 BTC you recently gave me.  When I try to "play for bitcoins" I'm shown my deposit address, and the message:

"To get started, send some bitcoins to your personal deposit address. Your bitcoins will instantly be available to start playing!"

I send some bitcoins to my address, but the message stayed there.  Is it meant to update automatically, or do I need to refresh the page?  It would be nice if you could push an update when you receive my deposit, but I don't know if that's possible.  If not, maybe you should mention that a page refresh is required, or have a button or link for "refresh my balance" or similar.

(Refreshing the page shows the deposit went through OK, so it is just that you're not updating the page when I deposit)
legendary
Activity: 2940
Merit: 1333
I just saw this on your 'about bitZino' page:

Quote
We leverage HTML5 browser standards to bring you a world-class casino right in our browser

Do you mean "right in your browser"?  It's mine, not yours!  Smiley

I was looking at that page trying to determine the maximum bet size for each of your games, but couldn't find it.  Is that written anywhere?
legendary
Activity: 2940
Merit: 1333
This site looks and plays great. For me at this point it's pretty much the only game in town after reading that thread regarding dooglus from the operator of Strike Sapphire. What is it about Bitcoin that makes people go crazy?

I miss the multi-player games and interactive chat.  And I used to enjoy card counting at the blackjack tables, which isn't possible at bitZino since they shuffle ever hand.  That's about all though.  I think I remember something in this thread about multi-player games being a possibility for the future, but I'm not sure about that.
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