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Topic: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 54. (Read 787047 times)

legendary
Activity: 3052
Merit: 1273
Another email sent to MS and another no-reply. Getting very very old. Anyone out there fairing any better?
Try calling them. I've heard people have had better luck with that since it's not as easy to ignore a phone call versus an email.

I did try a while back, the phone never picked up. They were either ignoring it or it was off the hook. I'll try again and see if I fair any better. Makes it a little harder being in Australia but it's gone on long enough!

They have a live chat now,just go to their site,you may have to log into your account.Matt was there alot yesterday.
legendary
Activity: 1202
Merit: 1181
Another email sent to MS and another no-reply. Getting very very old. Anyone out there fairing any better?
Try calling them. I've heard people have had better luck with that since it's not as easy to ignore a phone call versus an email.

I did try a while back, the phone never picked up. They were either ignoring it or it was off the hook. I'll try again and see if I fair any better. Makes it a little harder being in Australia but it's gone on long enough!
legendary
Activity: 1202
Merit: 1181
Another email sent to MS and another no-reply. Getting very very old. Anyone out there fairing any better?
hero member
Activity: 524
Merit: 500
Hey Captain where are the miners you agreed to ship me 5 1/2 months ago?

I've lost over $12k in revenue and the miners are fucking bricks now you worthless pice of human garbage.

Actually when you consider that you paid them for the machine already,.. it's actually not a brick, it's still a money maker for them until they ship it, it's still profitable for them, chugging those last few BTC out before they ship b/c no one will take legal action at this point, everyone has just given up or given in.

That sounds about right. I'm sure their rigorous testing includes several weeks months of hashing on a pool of their choice.
newbie
Activity: 49
Merit: 0
@elemental there is a web page you can go to, to simplify finding the IP address without using the LCD  http://prospero.blackarrowsoftware.com/ (although that's not much use to you now).
As there were lots of documented problems in getting the LCDs for the Prospero, it is indeed behind the curve in terms of being set up ready to use out of the box.  It's supposed to show you the stats screen after boot, but instead you have to activate it manually.  It was discussed here, for the X-1 http://ecointalk.net/topic/1221-logic-ethos-lcd-wifi-x1s-shipped/?p=15968

It also sounds like you need to update the software.  See http://ecointalk.net/topic/1237-v1-updating-problems/

Thank you, all is OK, I was more documenting my initial thoughts as I got the units set up.  They're running v1.8 so I think an update happened automatically and then everything started working properly.  Or better, at least.
hero member
Activity: 546
Merit: 500
Bogart I am not doubting your network, I am assuming you replaced the network cable on the faulty machine, and changed ports on your switch already. Also, set up a ping watcher for the machine and watch the results for when it falls off.. this will tell a lot.

There is also a Windows tool you can use, to listen to the multicast packets that the Prospero(s) send out.  It's used for communicating with Prosperos in a datacenter, but handy for diagnostics.  http://ecointalk.net/topic/1182-multicast-address-grouping-your-prosperos/
hero member
Activity: 686
Merit: 500
My X3 seems to have a problem.  Every 24-48 hours one of the two units stops mining.  Always the same unit.

The PSU and NIC LEDs look normal, the fans are running, and the blue "heartbeat" LED visible through the left front fan is blinking as normal.

So far as abnormal LEDs, there are yellow LEDs visible through the rear fans (I assume these LEDs indicate that the hashing modules are idle), and the blue activity LEDs on the front do not blink as the normally do when mining.

The unit is unresponsive on the network.  It does not respond to ARP requests, and of course is equally unresponsive to ICMP pings and HTTP(S) requests (since those require ARP to work).

Yesterday I swapped the PSUs between the two units.  The problem did not follow the PSU.  The same miner still has the same problem.

 Sad

(Both units are running software V1.8.)

 Bogart I am not doubting your network, I am assuming you replaced the network cable on the faulty machine, and changed ports on your switch already. Also, set up a ping watcher for the machine and watch the results for when it falls off.. this will tell a lot.
hero member
Activity: 546
Merit: 500
not actually mining, they're doing: "cgminer --api-listen --api-allow W:127.0.0.1 --minion-freq=1000 --benchmark"

Yes, this.

There is a growing list of documentation here http://ecointalk.net/forum/78-support/
hero member
Activity: 700
Merit: 500
By default, device starts mining.  No pools are configured, but it mines.  Possibly "benchmark" mode - speed is higher than you get in reality, but who knows really?  I can't get a terminal session to look at the configuration directly, log in is not the same as for the web interface.

ssh [email protected]
password = ba

Or access the LCD through a browser: http:///lcd

when i first started mine up, it was mining somewhere at 160 GHs then once i put in my pool info it went back to 100 MHs +/- 10.
They are not actually mining, they're doing: "cgminer --api-listen --api-allow W:127.0.0.1 --minion-freq=1000 --benchmark"
hero member
Activity: 546
Merit: 500
@elemental there is a web page you can go to, to simplify finding the IP address without using the LCD  http://prospero.blackarrowsoftware.com/ (although that's not much use to you now).
As there were lots of documented problems in getting the LCDs for the Prospero, it is indeed behind the curve in terms of being set up ready to use out of the box.  It's supposed to show you the stats screen after boot, but instead you have to activate it manually.  It was discussed here, for the X-1 http://ecointalk.net/topic/1221-logic-ethos-lcd-wifi-x1s-shipped/?p=15968

It also sounds like you need to update the software.  See http://ecointalk.net/topic/1237-v1-updating-problems/
legendary
Activity: 966
Merit: 1000
My X3 seems to have a problem.  Every 24-48 hours one of the two units stops mining.  Always the same unit.

The PSU and NIC LEDs look normal, the fans are running, and the blue "heartbeat" LED visible through the left front fan is blinking as normal.

So far as abnormal LEDs, there are yellow LEDs visible through the rear fans (I assume these LEDs indicate that the hashing modules are idle), and the blue activity LEDs on the front do not blink as the normally do when mining.

The unit is unresponsive on the network.  It does not respond to ARP requests, and of course is equally unresponsive to ICMP pings and HTTP(S) requests (since those require ARP to work).

Yesterday I swapped the PSUs between the two units.  The problem did not follow the PSU.  The same miner still has the same problem.

 Sad

(Both units are running software V1.8.)
hero member
Activity: 524
Merit: 500
They must have found an issue with the miner so they're going to fix the problem before they resume shipping. You know, to save us from receiving a poor excuse for a miner.
legendary
Activity: 3052
Merit: 1273
Hi Miners ! I had a small chat with Matt from MS, they still have not received the X-1s from BA ... This is very annoying ...

haven't received what X-1s? They have received at least 3 shippments in the past few weeks or are you talking about only this week?
hero member
Activity: 560
Merit: 504
I know the voices in my head aren't real.
By default, device starts mining.  No pools are configured, but it mines.  Possibly "benchmark" mode - speed is higher than you get in reality, but who knows really?  I can't get a terminal session to look at the configuration directly, log in is not the same as for the web interface.

ssh [email protected]
password = ba

Or access the LCD through a browser: http:///lcd

when i first started mine up, it was mining somewhere at 160 GHs then once i put in my pool info it went back to 100 MHs +/- 10.
hero member
Activity: 767
Merit: 500
If it makes anyone feel better i ordered from black arrow twice, one order was paid like september 27th and the other x1 was october something, not far behind. Nice to know that it doesn't matter when you paid, for those who paid a bit later.
newbie
Activity: 49
Merit: 0
newbie
Activity: 30
Merit: 0
ETA on Minersource orders?

Just curious on what order numbers/paid date are being delivered from Minersource?

I am orders:
X1 #1197/#1197A Paid Dec 13 2013
X1 #2411/#2411A Paid April 29 2014 (Batch 1 Order)
PSU #2780 Paid May 11th

Just curious what number they are up to in shipping.

If you have received your X1 recently could you post your order number so I can get an estimate of when mine might arrive?

if you look back a few pages you will see Atomar received his X-1 form MS 2 weeks ago and has sold it,he paid on Dec/13/13,I and others have paid well befor that and have nothing.
I paid on Dec/03/13 and have been told 3 times my x-1 will ship next but I have nothing yet.

I was wrong I ordered on Dec 14 not 13.

Did you order more at a latter time?
I wonder if maybe since I ordered my 2nd one in april they will be shipped together. Ideally all 3 with the extra PSU.
legendary
Activity: 3052
Merit: 1273
ETA on Minersource orders?

Just curious on what order numbers/paid date are being delivered from Minersource?

I am orders:
X1 #1197/#1197A Paid Dec 13 2013
X1 #2411/#2411A Paid April 29 2014 (Batch 1 Order)
PSU #2780 Paid May 11th

Just curious what number they are up to in shipping.

If you have received your X1 recently could you post your order number so I can get an estimate of when mine might arrive?

if you look back a few pages you will see Atomar received his X-1 form MS 2 weeks ago and has sold it,he paid on Dec/13/13,I and others have paid well befor that and have nothing.
I paid on Dec/03/13 and have been told 3 times my x-1 will ship next but I have nothing yet.
hero member
Activity: 700
Merit: 500
By default, device starts mining.  No pools are configured, but it mines.  Possibly "benchmark" mode - speed is higher than you get in reality, but who knows really?  I can't get a terminal session to look at the configuration directly, log in is not the same as for the web interface.

ssh [email protected]
password = ba

Or access the LCD through a browser: http:///lcd
newbie
Activity: 30
Merit: 0
ETA on Minersource orders?

Just curious on what order numbers/paid date are being delivered from Minersource?

I am orders:
X1 #1197/#1197A Paid Dec 13 2013
X1 #2411/#2411A Paid April 29 2014 (Batch 1 Order)
PSU #2780 Paid May 11th

Just curious what number they are up to in shipping.

If you have received your X1 recently could you post your order number so I can get an estimate of when mine might arrive?
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