Had enough of Minersource. (I need to rant)
Dan Murtha has started to ignore all my messages at Minersource.
I was speaking with him to a couple of weeks ago because I was complaining that even though bogsag3 himself told me somewhere in the thread, my order was valued at $100 for the customs, when I got my order I had to £53+ in customs duties (equivalent in $90+) and his response was apparently some slipped through at the full retail price.
But Dan himself was genuinely polite and promised me that if I was looking for more hardware that he would come up with a favourable deal. (Completely ignoring the fact that technically he should of reimbursed me for the additional fees I paid as it should of come to about £12 in duties).
So I began talking to Dan to see what kind of deal he could do for me, afterall I am willing to spend more money at Minersource for a decent miner in stock. So I asked what does he have/recommend as I dont want to spend a massive amount considering the delay has screwed me and many hundreds more people.
He recommended the BTC Garden 610gh. I was happy with that and made the suggestion about making this a deal worth while for me, but he has basically ignored the fact of coming up with any kind of deal when giving me a price. I said because I am spending more money with Minersource, I think a fair deal would have been somewhere in the region of a $200 discount, as I would ideally like to pay no more than $400 and he could consider all future compensation from this BA fiasco complete and he can even keep the raspberryPI and just send the SD card with the software. But no, I am ignored and he clearly doesnt care.
I haven't criticised Minersource at all during this whole thing, but I am beginning to feel like he/minersource is on purposely shitting on me. He even tells me that he cant work out a deal based on the compensation because its seperate. (But Dan, I asked for a bloody exchange long before my order shipped and you said no, and I still didnt argue) Based on that comment alone, I doubt very much Minersource is going to be giving anyone who ordered 1 X1 any kind of compensation that would reflect anything of value. I said to him surely in my situation as I only bought one as voucher is the logical option.
Dan ignored the fact that even though I requested a refund (which was ignored) and even though I requested an exchange of item for the price I paid - I would of even paid a bit more for something else (that was also ignored). I pleaded my case that if we could deal at $400 for the BTC Garden, that would be fair because Minersource exchanged plenty of other peoples miners and even refunded others (when he refused mine), even pointing out others on this forum took completely destroying their name of minersource because they were unhappy.
I have done none of this (unless this counts), but I can only assume that because I have been nice, Dan and the others at minersource dont give a shit about me. They have shipped my order, lied to me, made me pay for it and now ignore every email I send and thats me trying to arrange something where I pay them more money.
I think I am broken. End rant.
Same issues here. Minersource is clearly full of shit as well as BA. The two companies are very similar in my books. I've been attempting communication now for TWO MONTHS but the only email I've ever received back from them is the bullshit mass email of sorry, no refunds, we are shipping. What a load of shit.
I sadly don't think we'll see our money back and I don't want to see the piss poor excuse of a miner, the X1 anymore because it's way beyond useless. The only shining light in this whole drama is I bought S3's direct from Bitmain and had no issues at all; they know how to treat a customer
Bether than nothing, I guess ...
