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Topic: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 57. (Read 787047 times)

newbie
Activity: 50
Merit: 0
Had enough of Minersource. (I need to rant)
Dan Murtha has started to ignore all my messages at Minersource.

I was speaking with him to a couple of weeks ago because I was complaining that even though bogsag3 himself told me somewhere in the thread, my order was valued at $100 for the customs, when I got my order I had to £53+ in customs duties (equivalent in $90+) and his response was apparently some slipped through at the full retail price.

But Dan himself was genuinely polite and promised me that if I was looking for more hardware that he would come up with a favourable deal. (Completely ignoring the fact that technically he should of reimbursed me for the additional fees I paid as it should of come to about £12 in duties).

So I began talking to Dan to see what kind of deal he could do for me, afterall I am willing to spend more money at Minersource for a decent miner in stock. So I asked what does he have/recommend as I dont want to spend a massive amount considering the delay has screwed me and many hundreds more people.

He recommended the BTC Garden 610gh. I was happy with that and made the suggestion about making this a deal worth while for me, but he has basically ignored the fact of coming up with any kind of deal when giving me a price. I said because I am spending more money with Minersource, I think a fair deal would have been somewhere in the region of a $200 discount, as I would ideally like to pay no more than $400 and he could consider all future compensation from this BA fiasco complete and he can even keep the raspberryPI and just send the SD card with the software. But no, I am ignored and he clearly doesnt care.

I haven't criticised Minersource at all during this whole thing, but I am beginning to feel like he/minersource is on purposely shitting on me. He even tells me that he cant work out a deal based on the compensation because its seperate. (But Dan, I asked for a bloody exchange long before my order shipped and you said no, and I still didnt argue) Based on that comment alone, I doubt very much Minersource is going to be giving anyone who ordered 1 X1 any kind of compensation that would reflect anything of value. I said to him surely in my situation as I only bought one as voucher is the logical option.

Dan ignored the fact that even though I requested a refund (which was ignored) and even though I requested an exchange of item for the price I paid - I would of even paid a bit more for something else (that was also ignored). I pleaded my case that if we could deal at $400 for the BTC Garden, that would be fair because Minersource exchanged plenty of other peoples miners and even refunded others (when he refused mine), even pointing out others on this forum took completely destroying their name of minersource because they were unhappy.

I have done none of this (unless this counts), but I can only assume that because I have been nice, Dan and the others at minersource dont give a shit about me. They have shipped my order, lied to me, made me pay for it and now ignore every email I send and thats me trying to arrange something where I pay them more money.

I think I am broken. End rant.
newbie
Activity: 48
Merit: 0
I can't even get MS to respond to my refund requests.

UPDATE: So, Dan Murtha decided to reach out to me in order to fix the situation. He asked me how much store credit I thought was fair and I said $1200 since that's how much I lost in the refund. I also said that I'd be willing to accept two S3s as well. He offered me $1000 credit and I agreed.
I hereby rescind/renounce/repudiate/abjure all the negative things I've said about Minersource and I will be sure to edit all recent posts referencing them to reflect this update.
Thanks Minersource for doing the right thing in the end.

Cool, now will minersource start refunds for other customers who are still waiting?

My refund went from "after B1 & B2 shipping is complete" to basically "You're going to get your miner whether or not you want it" when I asked about it again the other day.

Quote
Thank you for contacting us and for your patience while we worked out the shipping dates with our supplier. We have done our best in a challenging situation to deliver your units as quickly as possible, but understand that you have now decided to refuse to accept delivery. While we appreciate and acknowledge that the wait has been longer than you had hoped, this was a “pre-order” of mining equipment which, according to the terms of purchase posted on our site when you placed your order, is non-refundable if cancelled. Those terms (www.minersource.net/contactus) explicitly notified buyers that delivery dates were not guaranteed, and that buyers should not rely on them as a factor in making the decision to place an order with us. We encourage you to accept delivery of your pre-ordered product because we are not approving refund requests at this time. We recognize that this has caused inconvenience, and have worked with our supplier to add additional compensation units to your order, free of charge. These will be included in a further shipment sent to you. Again, we are sorry that this order took so long to fulfill, and encourage you to contact us with any additional questions.

Thomas Salvatore
Head of Logistics
[email protected]
hero member
Activity: 524
Merit: 500
I think they may have stopped shipping altogether. Anyone get any recently direct from BA?

BA, how about an update on shipping?

They're too busy assembling the 50 miners that will ship this week to give us updates.
full member
Activity: 202
Merit: 100
I think they may have stopped shipping altogether. Anyone get any recently direct from BA?

BA, how about an update on shipping?
hero member
Activity: 524
Merit: 500
UPDATE: So, Dan Murtha decided to reach out to me in order to fix the situation. He asked me how much store credit I thought was fair and I said $1200 since that's how much I lost in the refund. I also said that I'd be willing to accept two S3s as well. He offered me $1000 credit and I agreed.
I hereby rescind/renounce/repudiate/abjure all the negative things I've said about Minersource and I will be sure to edit all recent posts referencing them to reflect this update.
Thanks Minersource for doing the right thing in the end.

Cool, now will minersource start refunds for other customers who are still waiting?

My refund went from "after B1 & B2 shipping is complete" to basically "You're going to get your miner whether or not you want it" when I asked about it again the other day.

Quote
Thank you for contacting us and for your patience while we worked out the shipping dates with our supplier. We have done our best in a challenging situation to deliver your units as quickly as possible, but understand that you have now decided to refuse to accept delivery. While we appreciate and acknowledge that the wait has been longer than you had hoped, this was a “pre-order” of mining equipment which, according to the terms of purchase posted on our site when you placed your order, is non-refundable if cancelled. Those terms (www.minersource.net/contactus) explicitly notified buyers that delivery dates were not guaranteed, and that buyers should not rely on them as a factor in making the decision to place an order with us. We encourage you to accept delivery of your pre-ordered product because we are not approving refund requests at this time. We recognize that this has caused inconvenience, and have worked with our supplier to add additional compensation units to your order, free of charge. These will be included in a further shipment sent to you. Again, we are sorry that this order took so long to fulfill, and encourage you to contact us with any additional questions.

Thomas Salvatore
Head of Logistics
[email protected]
sr. member
Activity: 364
Merit: 250
UPDATE: So, Dan Murtha decided to reach out to me in order to fix the situation. He asked me how much store credit I thought was fair and I said $1200 since that's how much I lost in the refund. I also said that I'd be willing to accept two S3s as well. He offered me $1000 credit and I agreed.
I hereby rescind/renounce/repudiate/abjure all the negative things I've said about Minersource and I will be sure to edit all recent posts referencing them to reflect this update.
Thanks Minersource for doing the right thing in the end.

Cool, now will minersource start refunds for other customers who are still waiting?
hero member
Activity: 524
Merit: 500
I predict no one will get any compensation units regardless if they bought the PSU for it already or not. ROI on the prices we payed in 2013 are pretty much not going to happen at this point. BA won't drop the price of their miners until B1 and B2 are all shipped and at the rate they're going it's going to be months before that's finished.
legendary
Activity: 3052
Merit: 1273
well i got my shipping confirmation from MS that my X1 is on the way, unfortunately, they shipped it to the wrong address.

Could you tell us what order date?
15 April 2014

Order date means nothing,Apr/15/14 is when he got the NEW order # The date he PAID for his order is the important date!
full member
Activity: 202
Merit: 100
well i got my shipping confirmation from MS that my X1 is on the way, unfortunately, they shipped it to the wrong address.

Could you tell us what order date?
15 April 2014
legendary
Activity: 3052
Merit: 1273
well my X1 arrived safe and sound and is now hashing away on mining rig rentals. if you are waiting for that LCD, its pretty useless. just log into the system via the web ip and it has a decent HUD of whats happening with the miner.

Congrats on that! Would you let us know the date your order was paid in full?
hero member
Activity: 615
Merit: 502
I just can't believe how many BTC we've all missed out on because of the delays since Feb, and how we've been strung along endlessly. Most likely I will never see any miners or in fact anything from them. 
sr. member
Activity: 280
Merit: 250
If it IS a cellphone, we could use GPRS/UMTS for Internet instead of LAN/WIFI :-)
THAT would be cool ... !
hero member
Activity: 615
Merit: 502
X1s arrived today with LCDs.
Running is my quickly setup chrome browser, next firmware/software update will bundle it all nicely together. Otherwise its a full android 4.2.2 machine with ethernet.
Came with power cord?

I doubt it, the battery icon is reading 75%.


Ahahahaha that's really funny... did they tape a tablet into it and forgot to plug it in???
newbie
Activity: 34
Merit: 0
X1s arrived today with LCDs.
https://i.imgur.com/n9mKtv8.jpg?1
Running is my quickly setup chrome browser, next firmware/software update will bundle it all nicely together. Otherwise its a full android 4.2.2 machine with ethernet.
Came with power cord?
legendary
Activity: 1672
Merit: 1010
well my X1 arrived safe and sound and is now hashing away on mining rig rentals. if you are waiting for that LCD, its pretty useless. just log into the system via the web ip and it has a decent HUD of whats happening with the miner.

did you receive any compensation?

hero member
Activity: 560
Merit: 504
I know the voices in my head aren't real.
well my X1 arrived safe and sound and is now hashing away on mining rig rentals. if you are waiting for that LCD, its pretty useless. just log into the system via the web ip and it has a decent HUD of whats happening with the miner.
full member
Activity: 202
Merit: 100

From Blackarrow on ecointalk
Quote
This is getting ridiculous. Why don't you come here and teach us how to build and ship miners?


Why don't you give Bitmaintech a call? They did a pretty good job of building and shipping. Smiley
full member
Activity: 169
Merit: 100

This is typical behavior from these people from what I've seen.  Where is Dogie with that ethics rating which still sits at 5/10 while all of this is going on.




Still waiting for his free miner maybe?
sr. member
Activity: 407
Merit: 255
With blackarrow it is always next week or the check is in the mail. This ship is sinking so better get you life jacket ready.
member
Activity: 63
Merit: 16
Hello people, what is last known shipped order number?
I have #120x from 21 Nov 2013 and still nothing... Embarrassed

Are you looking for an X-1 or 3? Where did you buy it? Remember the order # is meaningless for shipping only the date you paid for your order is for shipping que,at least that what they tell us.

I have order X-1 from BlackArrow, pay day is 24 Nov 2013...
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