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Topic: BTC.com | Bitcoin & Bitcoin Cash WALLET Mobile & Web | Secure & trusted. - page 10. (Read 33631 times)

member
Activity: 77
Merit: 10
#update 2

they send this link to me now https://recovery.blocktrail.com/
i try recrvery to new wallet now

The problem has been resolved.

 With slow and unspecified services on Wallet recovery, the freezing of money is unreasonable.

 I have decided to move to another wallet. And will not come back to BTC.COM

poor service  Angry Angry Angry
member
Activity: 77
Merit: 10
I want to withdraw my money now. Angry Angry Angry
You can't freeze my money.
Poor service and delay


why?



please help



Please, send an email to [email protected] so we can re-enable cosigning. Thank you


I have already sent an email. But you still not answered, I have waited a long time


You should not freeze our money. Except your service is a scam.




Our support staff says they've responded like an hour ago! Please check your email, thanks.




no any email sent to me now, (edit i got message from hashnest ticket say: Hi, Please deposit or withdraw after 3 August 08:00.)

i post this now, https://bitcointalksearch.org/topic/btccom-this-wallet-scam-why-freeze-my-money-4btc-2060532

unit i can move money out of here. I will update in this topic

You are not specified in the contract or agreement about freeze mymoney

It is what makes me feel bad and I do not like this, i want my money now



Escalated, apologies for the delay







update 03/08/2017  


my money still freeze,  

They let me change my password. For safety I made a change
They told me to respond to the email to confirm. but today they not reply any my email and my money still freeze


 Angry Angry Angry
member
Activity: 77
Merit: 10
I want to withdraw my money now. Angry Angry Angry
You can't freeze my money.
Poor service and delay


why?



please help



Please, send an email to [email protected] so we can re-enable cosigning. Thank you


I have already sent an email. But you still not answered, I have waited a long time

Please check


You should not freeze our money. Except your service is a scam.




Our support staff says they've responded like an hour ago! Please check your email, thanks.




no any email sent to me now, (edit i got message from hashnest ticket say: Hi, Please deposit or withdraw after 3 August 08:00.)

i post this now, https://bitcointalksearch.org/topic/btccom-this-wallet-scam-why-freeze-my-money-4btc-2060532

unit i can move money out of here. I will update in this topic

You are not specified in the contract or agreement about freeze mymoney

It is what makes me feel bad and I do not like this, i want my money now



Escalated, apologies for the delay
legendary
Activity: 1492
Merit: 1021
why?



please help



Please, send an email to [email protected] so we can re-enable cosigning. Thank you


I have already sent an email. But you still not answered, I have waited a long time

Please check [email protected]


You should not freeze our money. Except your service is a scam.




Our support staff says they've responded like an hour ago! Please check your email, thanks.




no any email sent to me now, (edit i got message from hashnest ticket say: Hi, Please deposit or withdraw after 3 August 08:00.)

i post this now, https://bitcointalksearch.org/topic/btccom-this-wallet-scam-why-freeze-my-money-4btc-2060532

unit i can move money out of here. I will update in this topic

You are not specified in the contract or agreement about freeze mymoney

It is what makes me feel bad and I do not like this, i want my money now



Escalated, apologies for the delay
member
Activity: 77
Merit: 10
why?



please help



Please, send an email to [email protected] so we can re-enable cosigning. Thank you


I have already sent an email. But you still not answered, I have waited a long time

Please check [email protected]


You should not freeze our money. Except your service is a scam.




Our support staff says they've responded like an hour ago! Please check your email, thanks.




no any email sent to me now, (edit i got message from hashnest ticket say: Hi, Please deposit or withdraw after 3 August 08:00.)

i post this now, https://bitcointalksearch.org/topic/btccom-this-wallet-scam-why-freeze-my-money-4btc-2060532

unit i can move money out of here. I will update in this topic

You are not specified in the contract or agreement about freeze mymoney

It is what makes me feel bad and I do not like this, i want my money now
legendary
Activity: 1492
Merit: 1021
why?



please help



Please, send an email to [email protected] so we can re-enable cosigning. Thank you


I have already sent an email. But you still not answered, I have waited a long time

Please check [email protected]


You should not freeze our money. Except your service is a scam.




Our support staff says they've responded like an hour ago! Please check your email, thanks.
member
Activity: 77
Merit: 10
why?



please help



Please, send an email to [email protected] so we can re-enable cosigning. Thank you


I have already sent an email. But you still not answered, I have waited a long time

Please check


You should not freeze our money. Except your service is a scam.

legendary
Activity: 1492
Merit: 1021
why?



please help



Please, send an email to [email protected] so we can re-enable cosigning. Thank you
member
Activity: 77
Merit: 10
legendary
Activity: 1492
Merit: 1021
legendary
Activity: 1492
Merit: 1021
Hello is there any way to import a Wallet address via 12 word phrase???
Because I am looking for an Wallet which accept definitely Bitcoin Cash and Blockchain.info doesn't support this currency isn't it?

Yes of course! https://recovery.blocktrail.com/

We will provide our users with a tool to allow the extract of Bitcoin Cash from the @btccom_official wallet using the PDF wallet backup.

newbie
Activity: 14
Merit: 0
Hello is there any way to import a Wallet address via 12 word phrase???
Because I am looking for an Wallet which accept definitely Bitcoin Cash and Blockchain.info doesn't support this currency isn't it?
legendary
Activity: 1492
Merit: 1021
If I no longer have the .PDF file but I have the printed document, is that going to work? I mean, i need to actually import the file or I could simply type the information's from it. I also want to know what is the plan regarding BCC, there will be support to send and receive it on the wallet in the future?


You can simply type the information in of course! As the official statement stated, at the moment, we will not be supporting Bitcoin Cash in the wallet, you can however withdraw it if you have an account with us before the hard fork occurs.
staff
Activity: 3500
Merit: 6152
If I no longer have the .PDF file but I have the printed document, is that going to work? I mean, i need to actually import the file or I could simply type the information's from it. I also want to know what is the plan regarding BCC, there will be support to send and receive it on the wallet in the future?
legendary
Activity: 1492
Merit: 1021









Follow us on twitter to stay up to date on BCC & more: https://twitter.com/btccom_official

Create your wallet here: https://wallet.btc.com



sr. member
Activity: 1484
Merit: 254
After acquired bitmain make me more optimistic with the development of this wallet. This is a web wallet that is unique, I use it for routine transactions wallet because delivery times are extremely fast compared to some other web wallet.
legendary
Activity: 1492
Merit: 1021
If the hashing power continue as it is right now, we should get SegWit on the next activation period. However, there is another concern now, BitcoinCash is coming no matter what. Should we expect seeing BCC and BTC in our wallets or only one of them since the service is acquired by Bitmain?

We will be releasing a statement pertaining to this later today.
staff
Activity: 3500
Merit: 6152
If the hashing power continue as it is right now, we should get SegWit on the next activation period. However, there is another concern now, BitcoinCash is coming no matter what. Should we expect seeing BCC and BTC in our wallets or only one of them since the service is acquired by Bitmain?
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