**CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App*** - page 7.

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: RC_Crypro on January 26, 2018, 08:44:58 PM

Quote from: CEX on January 26, 2018, 08:11:23 AM

Quote from: RC_Crypro on January 25, 2018, 02:53:28 PM

Dear Cex

I've been waiting for my money $ 9 890 from Crypto Capital since December, 14th 2017 for 25 business days - 6 weeks !!!!
My Transaction ID: SW-183715
Kindly asking you to process this transaction for real!

Please tell us your user ID or ticket number to investigate the issue.

Requests
#647774
#598483

You guys deleted all my mobile version request and changed mobile support interface so I couldn't find all numerous requests I'd sent you earlier...

As we have learned, the Crypto Capital just experiences delays in payment processing due to high load of requests. Still, we will try to clarify the situation.

RC_Crypro

newbie

Activity: 17

Merit: 0

Quote from: CEX on January 26, 2018, 08:11:23 AM

Quote from: RC_Crypro on January 25, 2018, 02:53:28 PM

Dear Cex

I've been waiting for my money $ 9 890 from Crypto Capital since December, 14th 2017 for 25 business days - 6 weeks !!!!
My Transaction ID: SW-183715
Kindly asking you to process this transaction for real!

Please tell us your user ID or ticket number to investigate the issue.

Requests
#647774
#598483

You guys deleted all my mobile version request and changed mobile support interface so I couldn't find all numerous requests I'd sent you earlier...

planctoncu

newbie

Activity: 6

Merit: 0

Quote from: Symbolic on January 25, 2018, 06:45:58 PM

Hi Cex, When will registeration reopen?

Are you sure you want an account with Cex.io?

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: Symbolic on January 25, 2018, 06:45:58 PM

Hi Cex, When will registeration reopen?

Unfortunately, we still have no specific information about when registrations will be opened. Still, we have a page on our blog (https://blog.cex.io/news/registrations-subscription-16941) where you can leave your data to contact you as soon as the registration is available.

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: RC_Crypro on January 25, 2018, 02:53:28 PM

Dear Cex

I've been waiting for my money $ 9 890 from Crypto Capital since December, 14th 2017 for 25 business days - 6 weeks !!!!
My Transaction ID: SW-183715
Kindly asking you to process this transaction for real!

Please tell us your user ID or ticket number to investigate the issue.

Symbolic

newbie

Activity: 15

Merit: 0

Hi Cex, When will registeration reopen?

RC_Crypro

newbie

Activity: 17

Merit: 0

Dear Cex

I've been waiting for my money $ 9 890 from Crypto Capital since December, 14th 2017 for 25 business days - 6 weeks !!!!
My Transaction ID: SW-183715
Kindly asking you to process this transaction for real!

CEX

legendary

Activity: 1227

Merit: 1003

We have escalated the tickets to the responsible department. Still, there is a queue of requests, so the resolution of the issue may take additional time.

casg

newbie

Activity: 4

Merit: 0

Thank you for your swift replies and help CEX.

up112662167

newbie

Activity: 12

Merit: 0

CEX.IO has solved my problem regarding to my account access problem!

All the best about these guys!

Symbolic

newbie

Activity: 15

Merit: 0

Quote from: ?? on ??

Dear CEX!
My account is up108166678. I'm waiting for Verified Plus status for 50 days.
Verification ticket number is 415372.
Need assistance!

Dear CEX!
My account is up108166678. I'm waiting for Verified Plus status for 55 days.
Verification ticket number is 415372.
Need assistance!

Please kill two birds with one arrow a d solve this verify plus as well:
Ticket: 609240
My ID: up113889306

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: planctoncu on January 22, 2018, 02:49:44 PM

After reading a lot posts about Cex.io bank transfer nigthmare, I decided to take a look at CryptoCapital, which is actually a third party payment system. According to Crypto Capital, internal transfers between bot Individual -> Corporate, Individual -> Individual, Corporate -> Indvidual, Corporate -> Corporate are INSTANT and FREE OF CHARGE. However Cex.io takes %2 Fee from USD withdrawals. But that is not the real issue, The problem is Cex.IO is not integrated to Crypto Capital API. They probably manually transfer money to Crypto Capital, by Opening the web site, login into it, fill the form and "Click". This is the most out of date, most primitive method of paying.

As Crypto Capital says, IT MUST BE INSTANT, unless someone is not doing it MANUALLY?

This is why Cex.Io is not tier 1 exhange, nor tier 2. It is a tier 3 exchange with terrible technology integration.

Cex.Io is the biggest regret. Do not use it!

And Its activities must be investigated by both MI5 and InterPol, and immediately stopped.

Please send as many request as you can to legal authorities

Here is the links to create requests:

MI5 WebSite: https://www.mi5.gov.uk/

InterPol WebSite: https://www.interpol.int/

Uk National Crime Agency & Financial Investigation: http://www.nationalcrimeagency.gov.uk/about-us/what-we-do/economic-crime/ukfiu

As a regulated cryptoexchange, we are constantly communicating with the authorities. Currently, we are experiencing temporary difficulties, but it does not mean that we are a scam. We are trying to help our users, and many of them can say that we are actually doing our job.
We are very sorry for the delays and are working on finding more efficient ways of processing payments. As soon as we find them, we will be happy to deliver you the service that corresponds to the promoted level.

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: mettalmag on January 20, 2018, 02:36:26 PM

dear CEX
I NEED MY COINS BACK
id 355629
I'm waiting since October
respond ASAP!!!

We are sorry for such a delay. We have asked a member of compliance team to check the case.

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: bcambo123 on January 19, 2018, 02:16:15 PM

Can I get my money back now???
Can I get my money back now???
Can I get my money back now???
Can I get my money back now???
Can I get my money back now???
Can I get my money back now???
Can I get my money back now???
Can I get my money back now???
What about.... now? Huh

?
Ticket 621898 and ID: up111996369
Please send the f....g money to my bank account or get it back on the trading account so that I get out of your scam exchange with cryptos....

As we can see, the funds were sent and should reach your bank account before February 9. Please wait until that time.

blodeux

newbie

Activity: 32

Merit: 0

Under Investigation

https://i.imgur.com/5topkBK.jpg

Kutillo

newbie

Activity: 7

Merit: 0

Quote from: planctoncu on January 22, 2018, 02:49:44 PM

After reading a lot posts about Cex.io bank transfer nigthmare, I decided to take a look at CryptoCapital, which is actually a third party payment system. According to Crypto Capital, internal transfers between bot Individual -> Corporate, Individual -> Individual, Corporate -> Indvidual, Corporate -> Corporate are INSTANT and FREE OF CHARGE. However Cex.io takes %2 Fee from USD withdrawals. But that is not the real issue, The problem is Cex.IO is not integrated to Crypto Capital API. They probably manually transfer money to Crypto Capital, by Opening the web site, login into it, fill the form and "Click". This is the most out of date, most primitive method of paying.

As Crypto Capital says, IT MUST BE INSTANT, unless someone is not doing it MANUALLY?

This is why Cex.Io is not tier 1 exhange, nor tier 2. It is a tier 3 exchange with terrible technology integration.

Cex.Io is the biggest regret. Do not use it!

And Its activities must be investigated by both MI5 and InterPol, and immediately stopped.

Please send as many request as you can to legal authorities

Yes dude... An investigation is 100% needed to find out what they are doing with our money...
This is not normal...
Transaction ID: 5470201897
User: up110029869

planctoncu

newbie

Activity: 6

Merit: 0

After reading a lot posts about Cex.io bank transfer nigthmare, I decided to take a look at CryptoCapital, which is actually a third party payment system. According to Crypto Capital, internal transfers between bot Individual -> Corporate, Individual -> Individual, Corporate -> Indvidual, Corporate -> Corporate are INSTANT and FREE OF CHARGE. However Cex.io takes %2 Fee from USD withdrawals. But that is not the real issue, The problem is Cex.IO is not integrated to Crypto Capital API. They probably manually transfer money to Crypto Capital, by Opening the web site, login into it, fill the form and "Click". This is the most out of date, most primitive method of paying.

As Crypto Capital says, IT MUST BE INSTANT, unless someone is not doing it MANUALLY?

This is why Cex.Io is not tier 1 exhange, nor tier 2. It is a tier 3 exchange with terrible technology integration.

Cex.Io is the biggest regret. Do not use it!

And Its activities must be investigated by both MI5 and InterPol, and immediately stopped.

Please send as many request as you can to legal authorities

Here is the links to create requests:

MI5 WebSite: https://www.mi5.gov.uk/

InterPol WebSite: https://www.interpol.int/

Uk National Crime Agency & Financial Investigation: http://www.nationalcrimeagency.gov.uk/about-us/what-we-do/economic-crime/ukfiu

Kutillo

newbie

Activity: 7

Merit: 0

Dear Cex,

I made a Crypto Capital withdrawal request on 19.01.2018.
It says on your website that:

"We are preparing your withdrawal for sending.
If this status lasts more than 1 bank day, please check your email for updates."

I haven't received any updates. In fact all I received is automated emails telling me I should wait at least 10 days.

If I will wait for days and days (may be weeks who knows!), what's the point of Crypto Capital integration ?

Even very very small exchanges have automated deposit and withdrawals with API's...

I don't want to believe you are still managing these processes manually in 2018

Transaction ID: 5470201897
User: up110029869

up112662167

newbie

Activity: 12

Merit: 0

I will give them the benefit of the doubt that they are overwhelmed with the requests of the similar problem.

Sites like CEX.IO and Freewallet are notoriusly called scammers and so on, but I didn't have any problem exept this one. And I was the one who fucked up.

I opened a threat about losing 2FA and I will update there with neccessery informations about my problem. cheers

tyxat

newbie

Activity: 6

Merit: 0

There are too many shared cases where people lost their money. Many of us have open and not resolved tickets/support requests for a long time.

It is being planned to have a legal action against Cex.io for these situations and we need to collect current status of cases.
You can check this topic to see how can you proceed for a lawsuit; https://bitcointalksearch.org/topic/m.28603647

Also, please mention your case briefly under that topic to follow open cases easily.

Please also mention if you already shared your situation before and your case had been resolved. (How long did it take? How did you solve it? etc)

Topic: **CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App*** - page 7. (Read 422358 times)

Topic: CEX.IO Bitcoin Exchange Buy Bitcoins with Cards in iOS / Android App*** - page 7. (Read 422358 times)