Topic: CEX.IO SCAM - page 7. (Read 8810 times)
visa withdrawls not working?
The Finance department will investigate the issue and try to find the resolution as fast as possible.
Can you please process my withdraw request?
Here are transaction IDs: 5348645810 - 5348643718
It says "We are preparing your withdrawal for sending. If this status lasts more than 1 bank day, please check your email for updates." however no update arrived me since "3 banking days" and I've already contacted you via numerous ways such as helpdesk, email, knowledgebase, forum PMs etc with no response.
2018-01-04 20:14:00 i made eth withdrawal of 5.18185700 eth to my ledger nano s. I STILL DID NOT RECEIVED THEM!!! Thats not funny and for me its big money. At the current price its about 5.8 K USD! Support doesnt help at all just ignore. Thats not the way cex.io should appreciate its customers. HELP ME! ID up109341044
0x75e7f640bf6968b6f32c47a3cd82c3c2c9dcae68 is this wallet belongs to cex.io??? Because i found out that my transaction which i did not received somehow went to this wallet. When i was withdrawing i put in correct address. So do the email from cex.io says. The hash of this transaction is showing up as succesful. But the hash in the cex.io "Sorry, we are unable to locate this Transaction Hash". SO WTF?
0x75e7f640bf6968b6f32c47a3cd82c3c2c9dcae68 is this wallet belongs to cex.io??? Because i found out that my transaction which i did not received somehow went to this wallet. When i was withdrawing i put in correct address. So do the email from cex.io says. The hash of this transaction is showing up as succesful. But the hash in the cex.io "Sorry, we are unable to locate this Transaction Hash". SO WTF?
Cex is good exchange. Near christmas i get my credit card withrowal next day. Bank transfers arrives usually 1-2 weeks. Only few transaction could be solved slower because cex use mt-103 form to locate the problematic transactions and it's quite hard to get it from some bank. But these rules understandable.
Cex is good exchange. Near christmas i get my credit card withrowal next day. Bank transfers arrives usually 1-2 weeks. Only few transaction could be solved slower because cex use mt-103 form to locate the problematic transactions and it's quite hard to get it from some bank. But these rules understandable.
https://blockchain.info/tx/7a9532803a68c995de2d1b269f765bccc61253cc27930a216ac0dea4d66baa93
What is the problem with this transaction. Waiting for 2 days.
What is the problem with this transaction. Waiting for 2 days.
Been waiting 3+ days for a pending bank withdrawal.
I have sent two support tickets (594425) and received an automated reply both times after ~25 hours, stating that the team needs more time.
CEX appears to be active on several websites including Trustpilot, Reddit, Bitcointalk, Twitter and Facebook.
To CEX: Please help me resolve this issue asap. I have worked hard for this money and it is a large sum to me.
UserID: up104722683 | Ticket: 594425
Will reply with an update if any progress is made.
I have sent two support tickets (594425) and received an automated reply both times after ~25 hours, stating that the team needs more time.
CEX appears to be active on several websites including Trustpilot, Reddit, Bitcointalk, Twitter and Facebook.
To CEX: Please help me resolve this issue asap. I have worked hard for this money and it is a large sum to me.
UserID: up104722683 | Ticket: 594425
Will reply with an update if any progress is made.
even after 9-10 years we do not have a solid crypto currency exchange which can fulfill our needs ,
some of them do take money for manipulation by locking deposits/withdrawals ,
some of them take days or months to credit deposits or process withdrawals .
dont give proper attention to trader's support tickets ..
some of them do take money for manipulation by locking deposits/withdrawals ,
some of them take days or months to credit deposits or process withdrawals .
dont give proper attention to trader's support tickets ..
The Finance department will investigate the issue and try to find the resolution as fast as possible.
How about your Finance Department gives back my BCC pending since September?
The Finance department will investigate the issue and try to find the resolution as fast as possible.
I'm waiting for my 2 withdrawals (cex.io) 2017-12-09 10:14:21 2017-12-12 16:38:42 5159882425 Withdrawal USD -29095.46 USD Bank transfer Sent Your withdrawal has been sent. Please allow some time for funds to arrive at your bank account. 2017-12-08 09:35:51 2017-12-12 16:27:54 5151658759 Withdrawal USD -15016.26 USD Bank transfer Sent Your withdrawal has been sent. Please allow some time for funds to arrive at your bank account.
CEX did not send money but told "your money has been sent"? What the f*ck is this? up107139385
CEX did not send money but told "your money has been sent"? What the f*ck is this? up107139385
There appeared to arise a need to clarify the situation with the Finance officer. As soon as any new information will be available, you will be informed.
This is just to clearly warn others about this shady exchange.
They've been holding back user's funds for months now, e.g. https://imgur.com/a/w5uAJ and https://imgur.com/a/DNmzk
No help from support, every once in a while there's an automated and meaningless response, which I'm assuming is to buy them
more time to cover the tracks.
This firm, although apparently registered in the UK, appears to be run by some Ukrainians and even though I don't have anything
against the nation as such, if the combination of crypto an Russia/Ukraine doesn't raise your eyebrows then nothing will.
They've been holding back user's funds for months now, e.g. https://imgur.com/a/w5uAJ and https://imgur.com/a/DNmzk
No help from support, every once in a while there's an automated and meaningless response, which I'm assuming is to buy them
more time to cover the tracks.
This firm, although apparently registered in the UK, appears to be run by some Ukrainians and even though I don't have anything
against the nation as such, if the combination of crypto an Russia/Ukraine doesn't raise your eyebrows then nothing will.
Good day. If you personally have any issues with deposits or withdrawals, please provide us with your User ID and we will make sure to solve it ASAP.
Also, if you have User IDs of the people, whose screenshots you posted here, please let us know as well, or let them contact us in this thread/via PM.
Thank you
are you kidding? really? now this is the 3rd plattform where i am reading your BS.
YES I HAVE PERSONALLY AN ISSUE. LET ME SHARE IT HERE WITH EVERYONE
Dear all,
as requested here my pm
user ID: up111802329 - Transaction ID 5133027547 (IS THAT ENOUGH INFORMATION OR STILL NOT??)
Michael
i wrote you this email: I have made a payment on the 5th December which was received by your bank on the 6th December. Please see embedded pictures. But instead of transferring 2.500 euros I did transfer 1.000 euros. I did not think this is relevant since i used the correct banking details and the correct reference number.
I contacted your bank and received an email from you bank that the funds arrived (see attachment).
I still have NOT received the 1.000 Euros. Please transfer the 1.000 Euros in my account ASAP.
I have contacted you now several times, and received NO reaction at all. I really do not want to involve my lawyer, which will cost me nothing, since my insurance will cover this issue.
Michael
DOCUMENTS OF PROOF:
Successful Deposit Request 20171205 1511 GMT.pdf
Transfer.pdf
Confirmation - Money Received - 171206
i have now really provided you with all available information and proof - pls lets not our time any more and just deposit the 1.000 euros in my account
Michael
ALL other "pending" bank transfers can be neglected. i was only getting used to the system. only relevant transaction ID is 5133027547
SA 22:27
Michael
guys-are you going to read and respond to my mail?
SO 14:44
Michael
what now?
?
Something dodgy going on with CEX. What the claim to be the reason for delayed withdrawals is simply bullshit. that's why?
1- they say because of too many requests and number of users
Bullshit: This is a situation all exchanges facing, why Kraken doesn't seize your withdrawal for 1-2 months?
What else can be the reason?
Simple advice: STAY AWAY FROM CEX, OTHER EXCHANGES CREDIT YOUR MONEY IN 2-3 DAYS!
YOU WANT TO WAIT 2-3 MONTHS GO WITH CEX
1- they say because of too many requests and number of users
Bullshit: This is a situation all exchanges facing, why Kraken doesn't seize your withdrawal for 1-2 months?
What else can be the reason?
Simple advice: STAY AWAY FROM CEX, OTHER EXCHANGES CREDIT YOUR MONEY IN 2-3 DAYS!
YOU WANT TO WAIT 2-3 MONTHS GO WITH CEX
Waiting 23 days for my USD withdrawal, it's a scandal. up107139385
44000USD
44000USD
So what do you know ... CEX.io credited my deposit a few day ago. Immediately I sent a withdrawal request via SEPA bankwire and I've just received it !! Man I was 99.9% sure my money was gone ...
wow...I was just about to deposit my money there for a purchase...
Well, I guess I'm not going to withdraw anything from there now. I was going to but it seems that they fucked up badly lately. I deposited there money long ago and everything was ok. I will just move my coins to bitstamp and withdraw there, it's a shame that all exchanges are turning into crap.
Hello,
On December 11, CEX.IO support wrote that my deposit of €10000 was delivered and they need 3 days to check it. Today is December 21 and there are still no money on my account! Where are my money??? I wrote to support again, but the only thing that I get back are standard: "We appreciate your patience bla-bla-bla". I also wrote them on Twitter https://twitter.com/Ironhea59959592, but no still reaction!
.
On December 11, CEX.IO support wrote that my deposit of €10000 was delivered and they need 3 days to check it. Today is December 21 and there are still no money on my account! Where are my money??? I wrote to support again, but the only thing that I get back are standard: "We appreciate your patience bla-bla-bla". I also wrote them on Twitter https://twitter.com/Ironhea59959592, but no still reaction!
. Reminds me of my situation, except that i deposited not EUR but USD. On December 12, the support said that they will check my SWIFT payment in max. 3 days but nothing has been done so far, and my money seems to be stuck. All i get is the same automated replies from the support, and i think that they do not even bother themselves with it. I even made the thread today https://bitcointalksearch.org/topic/cexio-payment-verification-delay-no-answer-from-support-2623395 let's see how the CEX.IO representative will handle this issue.
Hello,
On December 11, CEX.IO support wrote that my deposit of €10000 was delivered and they need 3 days to check it. Today is December 21 and there are still no money on my account! Where are my money??? I wrote to support again, but the only thing that I get back are standard: "We appreciate your patience bla-bla-bla". I also wrote them on Twitter https://twitter.com/Ironhea59959592, but no still reaction!.
On December 11, CEX.IO support wrote that my deposit of €10000 was delivered and they need 3 days to check it. Today is December 21 and there are still no money on my account! Where are my money??? I wrote to support again, but the only thing that I get back are standard: "We appreciate your patience bla-bla-bla". I also wrote them on Twitter https://twitter.com/Ironhea59959592, but no still reaction!
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