CEX.IO SCAM - page 4. | Bitcointalksearch.org

wallexon163

newbie

Activity: 22

Merit: 0

Quote from: CEX on February 01, 2018, 06:33:41 AM

Quote from: wallexon163 on February 01, 2018, 03:41:19 AM

The letter from the support officer, taken together more than a month ago, as the exchange can not simply return the money back to the bank account, all the questions, some answers clarifying the situation, no confirmation that the transfer was made
https://preview.ibb.co/iue7Tm/bh_f.jpg

We have escalated the ticket to the responsible department. Please wait for the updates.

Gone are all the terms that your financial department gave, from the answers I hear only that the ticket is transferred from the department to the department, in fact, there are not any actions. Even confirmation that the money was sent back to the account only in writing, without any checks or receipts

GunsN

full member

Activity: 262

Merit: 100

Hello, what is the alternative of Cex?
I have attached both card, visa and mastercard but Visa dosn't work.
does my account has problem or it is the site problem?
thanks

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: wallexon163 on February 01, 2018, 03:41:19 AM

The letter from the support officer, taken together more than a month ago, as the exchange can not simply return the money back to the bank account, all the questions, some answers clarifying the situation, no confirmation that the transfer was made

We have escalated the ticket to the responsible department. Please wait for the updates.

wallexon163

newbie

Activity: 22

Merit: 0

The letter from the support officer, taken together more than a month ago, as the exchange can not simply return the money back to the bank account, all the questions, some answers clarifying the situation, no confirmation that the transfer was made
https://preview.ibb.co/iue7Tm/bh_f.jpg

coinsensus

member

Activity: 101

Merit: 10

GREAT SCAM SITE!!!!!!! STAY AWAYYYYYYYYYYYYYYYYYYYY!!!!!

algert

newbie

Activity: 4

Merit: 0

Quote from: CEX on January 31, 2018, 08:38:51 AM

Dear users,
Please note that we had to reject the payments that were stuck due to the slower payment processing by our payment service provider. As they appeared overwhelmed with the requests, processing of payments got slower. We understand your concerns about money and we also understand that it is unethical to let your funds get stuck, we have made a decision to turn all payments back to users' accounts.
We understand that it has caused inconvenience to you, but we are determined to ensure the safety of your funds. And while we know that you need to have access to your money, we have turned them back to your CEX.IO accounts so that you were able to withdraw them using another method.

What about VISA/MASTERCARD withdrawals, are there any problems with those methods?

CEX

legendary

Activity: 1227

Merit: 1003

Dear users,
Please note that we had to reject the payments that were stuck due to the slower payment processing by our payment service provider. As they appeared overwhelmed with the requests, processing of payments got slower. We understand your concerns about money and we also understand that it is unethical to let your funds get stuck, we have made a decision to turn all payments back to users' accounts.
We understand that it has caused inconvenience to you, but we are determined to ensure the safety of your funds. And while we know that you need to have access to your money, we have turned them back to your CEX.IO accounts so that you were able to withdraw them using another method.

Xircom

legendary

Activity: 938

Merit: 1000

Wow…. My 50k also got back on my account since the redraw made the 23th december. Thanks CEX.IO, I just lost $1.660 in 1 month because of a weak $ agaisnt the Euro…. Who is going to pay that difference???

Thebigcalay

newbie

Activity: 3

Merit: 0

this is ridiculously stupid, after it held my money for 1.5 months since Dec 19 and the tech support repeatedly assure me the money was sent on Dec 26 and will arrive my account soon. The money is now returned to cex without an explanation. I will not ever use cex again, thanks and bye.

If cex charge customer at a premium, 10% over the market price on crypto and unreasonably outward TT charge, at least you should show some service.

Xircom

legendary

Activity: 938

Merit: 1000

Quote from: CEX on January 25, 2018, 06:58:36 AM

Quote from: Xircom on January 24, 2018, 02:14:51 PM

What.....if this is true, it makes sense why I have been waiting for my Bank redraw to go through since approval the 23th December and still no money on my account.
I made several e-mails to CEX.io with no response.
CEX.IO where is my money....

CEX please take a look at my ticket: 621257

We have escalated your issue to the Finance department. Please wait for the updates from them.

Hi CEX, Looking forward to A Quick and painless fix...
UPDATE: 29th February, still no news from CEX Financial department.

Saihan86

newbie

Activity: 14

Merit: 0

Some positive news Cex have finally updated there situation and have stopped bank wire transfer until they resolve the back log. Also people have been getting refunds to withdraw via alternative methods.

Cex could you please resolve my withdrawal which has been a month now.

up110944236
Ticket 603878

michelinstar

newbie

Activity: 42

Merit: 0

Quote from: bebrno on January 25, 2018, 03:08:44 AM

Quote from: CEX on January 24, 2018, 08:12:31 AM

Quote from: gregi1 on January 23, 2018, 05:10:51 PM

Quote from: Saihan86 on January 23, 2018, 06:25:40 AM

Okay so we have had some positive news from Vitaliy. It's hard to understand why they didn't just announce that rather than leave people in the dark. That's when people panic.

They are having issues with Crypto capital processing payments. I have screen shots of the chat one of the guys had with him on fb but don't know how to load then on here.

Oh god, another one, it must be Vitaliy himself.

Mr. Kedyk, tell us if you also hired Crypto Capital to handle tech support for CEX and reply with nonsense once every two months?
Or maybe they're to blame for robbing people of Bitcoin Cash as well?

The paperwork is already in the works, we'll soon see how much your scammy business is worth in the UK.

Would you please be so kind as to clarify what do you mean by "robbing people of Bitcoin Cash as well"?

Dear CEX, I kind of understand your situation here, It is more than clear that Federal regulations are causing are to blame for this whole damn issue. They simply don't clear your Wires, even if you say that's not true!

1- Why do you spend time replying to that nonsense above? Everyone even with Low-IQ can see that Facebook page is a scam and try to steal people's information and money all with fake name Benoit Goldberg, Frank blahblah

2- Give us a sense of how long do you think the problem with clearing houses will last?

Thanks

If you are that smart, you would understand that CEX's problems with clearing houses will NEVER end, because CEX has neither proper license and is a subject of money laundering and financial scam for all clearing houses. But it is pretty profitable for cex itself to use clients' funds in such giant volume while they play a role of a victim of clearing houses... If you take bitfinex for example, they warned everyone about the problems with fiat moving in and out, set a minimum limit of $50K for the bank transfers and all traders with less amounts had to deal with deposits and withdrawals through crypto's only, it is honest towards the customers...

Mordaz

newbie

Activity: 2

Merit: 0

Wow... Just came here to see if things got better with CEX.io. My personal experience was not that bad. My usd50k withdraw back in December was delayed, I opened several tickets, support is shit, almost panicked, but in a couple of weeks I got my money. Only now (about a month later) their support is finally answering all my tickets.

Maybe they're not a scam after all, just understaffed, but that's not good enough. I'm reluctant to try my luck again.

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: Shock555 on January 24, 2018, 10:37:25 PM

I got my fund USD 5K withdrawn on 3rd Jan and confirmed on 9th Jan. It is already 25th Jan and what happen?

Support ticket #598114

UserID: up114331465

I don't think bank transfer needs more than 3 working days. Kindly get back.

We are sorry for such the delays, they should have been caused by the long queue or requests that need to be processed by our payment partner. Anyway, we have escalated the issue to the Finance department. You should receive an update soon.

CEX

legendary

Activity: 1227

Merit: 1003

Quote from: Xircom on January 24, 2018, 02:14:51 PM

What.....if this is true, it makes sense why I have been waiting for my Bank redraw to go through since approval the 23th December and still no money on my account.
I made several e-mails to CEX.io with no response.
CEX.IO where is my money....

CEX please take a look at my ticket: 621257

We have escalated your issue to the Finance department. Please wait for the updates from them.

bebrno

newbie

Activity: 16

Merit: 0

Quote from: CEX on January 24, 2018, 08:12:31 AM

Quote from: gregi1 on January 23, 2018, 05:10:51 PM

Quote from: Saihan86 on January 23, 2018, 06:25:40 AM

Okay so we have had some positive news from Vitaliy. It's hard to understand why they didn't just announce that rather than leave people in the dark. That's when people panic.

They are having issues with Crypto capital processing payments. I have screen shots of the chat one of the guys had with him on fb but don't know how to load then on here.

Oh god, another one, it must be Vitaliy himself.

Mr. Kedyk, tell us if you also hired Crypto Capital to handle tech support for CEX and reply with nonsense once every two months?
Or maybe they're to blame for robbing people of Bitcoin Cash as well?

The paperwork is already in the works, we'll soon see how much your scammy business is worth in the UK.

Would you please be so kind as to clarify what do you mean by "robbing people of Bitcoin Cash as well"?

Dear CEX, I kind of understand your situation here, It is more than clear that Federal regulations are causing are to blame for this whole damn issue. They simply don't clear your Wires, even if you say that's not true!

1- Why do you spend time replying to that nonsense above? Everyone even with Low-IQ can see that Facebook page is a scam and try to steal people's information and money all with fake name Benoit Goldberg, Frank blahblah

2- Give us a sense of how long do you think the problem with clearing houses will last?

Thanks

bebrno

newbie

Activity: 16

Merit: 0

Quote from: Saihan86 on January 24, 2018, 02:01:31 PM

Dear Cex,

Some guy has who claims to work in one of France's biggest bank, that Cex has had all it's accounts frozen and is under investigation. Is this claim true? Could you shed some light on this accusations as it is very worrying to hear.

Sorry Arkadash! But all what you do in this forum is spreading stupid non-sense just go back and check your posts!

Shock555

newbie

Activity: 1

Merit: 0

I got my fund USD 5K withdrawn on 3rd Jan and confirmed on 9th Jan. It is already 25th Jan and what happen?

Support ticket #598114

UserID: up114331465

I don't think bank transfer needs more than 3 working days. Kindly get back.

michelinstar

newbie

Activity: 42

Merit: 0

It looks like a corporate scam. And you should not be surprised since the most part of CEX team is really originating from Ukraine and/or Russia. Incorporating in the UK costs as little 1,500-2,000 EURO, so it can NOT be a sign of trustworthy business at all.

Here is a FinCen document for CEX https://cex.io/promo/img/legal/msb.pdf - has any one ever checked if it is legal or real at all?

Even if it is legal, it states the following:

"MSB Activities: Money transmitter
States of MSB Activities:
California, Colorado, Connecticut, Delaware, District Of Columbia, Hawaii, Illinois, Indiana, Kentucky, Maine, Massachusetts, Minnesota, Missouri, Montana, Nevada, Oklahoma, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Utah, West Virginia, Wisconsin"

Even if this Fincen document is real and legal, it just allows CEX to be a "money transmitter" in several US states...

So, CEX has nothing like Bitlicense in either country. And this is DEFINITELY a "polite corporate" SCAM from UKRAINE!!!

gregi1

newbie

Activity: 39

Merit: 0

Quote from: CEX on January 24, 2018, 08:12:31 AM

Quote from: gregi1 on January 23, 2018, 05:10:51 PM

Quote from: Saihan86 on January 23, 2018, 06:25:40 AM

Okay so we have had some positive news from Vitaliy. It's hard to understand why they didn't just announce that rather than leave people in the dark. That's when people panic.

They are having issues with Crypto capital processing payments. I have screen shots of the chat one of the guys had with him on fb but don't know how to load then on here.

Oh god, another one, it must be Vitaliy himself.

Mr. Kedyk, tell us if you also hired Crypto Capital to handle tech support for CEX and reply with nonsense once every two months?
Or maybe they're to blame for robbing people of Bitcoin Cash as well?

The paperwork is already in the works, we'll soon see how much your scammy business is worth in the UK.

Would you please be so kind as to clarify what do you mean by "robbing people of Bitcoin Cash as well"?

Mr. CEX, if you were indeed closely looking into the cases reported here rather than playing dumb and sending canned responses, you would've known I'm speaking case 196670, where you seized 6+ post-fork BCC of mine. Is that also something that Crypto Capital is to blame for?

Topic: CEX.IO SCAM - page 4. (Read 8830 times)