Anybody have update on how their problems has been handled by Changelly?
Topic: Changelly.com - instant exchange. VISA/Mastercard accepted. - page 11. (Read 52993 times)
I exchange BTH to BTC using your exchange on 21 Dec 2017, 12:40:29 (TRANSACTION # aa4f594fc391). Transaction says completed but coin is not showing in blockchain and my wallet. I wrote to support same day all I get is an autoreply please help me trace this transaction am running out of patients. Transaction hash you take me: https://blockchain.info/tx/52595c16630046514efcc46bf3e60555cf76cdf68730083661b8a876acc1db21
https://blockchain.info/tx/52595c16630046514efcc46bf3e60555cf76cdf68730083661b8a876acc1db21
TRANSACTION # aa4f594fc391
scrin of Transaction: http://take.ms/kr4D0
https://blockchain.info/tx/52595c16630046514efcc46bf3e60555cf76cdf68730083661b8a876acc1db21
TRANSACTION # aa4f594fc391
scrin of Transaction: http://take.ms/kr4D0
hello TRANSACTION # f026d543edd3
sended bitcoins to your wallet 3 days ago, and still get no money and no respond from support. Please answer me!
sended bitcoins to your wallet 3 days ago, and still get no money and no respond from support. Please answer me!
I exchange 0.04143 BTC to ethereum using your exchange on 19th of December. Transaction says completed but coin is not showing in etherscan and my blockchain ethereum wallet. I wrote to support same day all I get is an autoreply please help me trace this transaction am running out of patients. Transaction hash https://etherscan.io/tx/0xda45d810b91b0ae941cbd3fb2ca5e3d6fb0787a871eb0d955096fa1bfc124910 and the changelly transaction number
TRANSACTION # 6fee80d6cf7e
TRANSACTION # 6fee80d6cf7e
Hi, today I used Changelly for the first time. I really like the concept, it's very convenient.
I was having an issue too, my transaction got stuck on "Waiting for Payment" for hours. However, I just checked and after about 6 hours or so, my payment finally went through and it's now in the "Exchanging" phase.
Hope everything works out.
Thanks
I was having an issue too, my transaction got stuck on "Waiting for Payment" for hours. However, I just checked and after about 6 hours or so, my payment finally went through and it's now in the "Exchanging" phase.
Hope everything works out.
Thanks
I sent ltc to exchange pivx on changelly. After waiting exchange for 1 hours it said sorry transaction failed. I'm trying to reach support center but no answer. There is an option for refunding on shapeshift, but I can't refund my ltc on changelly. Did I loose my ltc? How can I refund it?
date I sent my ltc: 15 Dec 2017
Transaction # dec371d198bf
date I sent my ltc: 15 Dec 2017
Transaction # dec371d198bf
They solved the problem and sent me the fixed amount of pivx. The problem solved. Thanks.
Have problems with exchanging BTC to BCH. I wait more then 3 hours and the price is always changing. 4325a43369e5DETAILS Here is my exchanging I'd. Please check!
who already used this exchange?
Is the transaction occurring instantly?
the statement above suggests the opposite
Can we use your token coins to buy goods from merchants? Or is it limited to items that are only in the award program? If any then it is immediately to announce it. Hopefully we can integrate partners though only to name a few. and make that our vision of using coins for some use cases
Hello Changelly team
We emailed you a couple of times before about getting Bitcoinplus [XBC] listed but haven't had much feedback yet?You can reach me here via pm or any other team member off the thread or [email protected]
We emailed you a couple of times before about getting Bitcoinplus [XBC] listed but haven't had much feedback yet?You can reach me here via pm or any other team member off the thread or [email protected]
Waiting for payment 07 Dec 2017, 12:37:30 xxx USD 1 USD = 2.84070796 XRP
STILL WAITING!!
Transaction ID: 7c0d1e8450b5
INDACOIN told they reseived money 7 dec. Solve this please!!
STILL WAITING!!
Transaction ID: 7c0d1e8450b5
INDACOIN told they reseived money 7 dec. Solve this please!!
And posting aroud the net helped... Now Indacoin mailed:
"Hi,
We have checked your transactions and there was a technical error on our side during the funds being sent out. We are really sorry for this inconvenience, the funds will be sent again shortly and it the status on Changelly will update.
Here is a 5% discount coupon for the trouble"
Yeah...5% discount
1 USD = 0.96542503 XRP exchange rate! when i make payment rate is something else.XRP:s are wallet now, but i find diffrent place to buy cryptos.
Hi,
I changed 0.52883611 bitcoins for 2,574.84471909 TenX PAY yesterday. The transaction id ad66d780dad4
The transaction is marked as completed at Changelly, but I didn't recieve the tokens on my address 0x0E5d65Cd8F117BF87CA59A597441b50e4F423Da3
https://etherscan.io/token/0xb97048628db6b661d4c2aa833e95dbe1a905b280?a=0x0e5d65cd8f117bf87ca59a597441b50e4f423da3
Here's the transaction link https://etherscan.io/tx/0xae78f9382cf63ac4b1b88e692df1f12fd9d725567a9f1762c3836510f6842fd6
The transaction failed, I would like you to send the tokens to the same address.
Below is my transaction info:
Transaction # ad66d780dad4
Input transaction hash 98f3f3bb2ce9de1a52707c4efd0260ce7f7c66f9a34975dd08edb5c9b18b039a
Amount 0.52883611 BTC
Money received 18 Dec 2017, 22:35:27
Fee 12.94896843 PAY
Exchange rate 1 BTC = 4,893.35653967 PAY
Receiver 0x0E5d65Cd8F117BF87CA59A597441b50e4F423Da3
Output transaction hash 0xae78f9382cf63ac4b1b88e692df1f12fd9d725567a9f1762c3836510f6842fd6
Amount 2,574.84471909 PAY
Money sent 19 Dec 2017, 03:12:01
I changed 0.52883611 bitcoins for 2,574.84471909 TenX PAY yesterday. The transaction id ad66d780dad4
The transaction is marked as completed at Changelly, but I didn't recieve the tokens on my address 0x0E5d65Cd8F117BF87CA59A597441b50e4F423Da3
https://etherscan.io/token/0xb97048628db6b661d4c2aa833e95dbe1a905b280?a=0x0e5d65cd8f117bf87ca59a597441b50e4f423da3
Here's the transaction link https://etherscan.io/tx/0xae78f9382cf63ac4b1b88e692df1f12fd9d725567a9f1762c3836510f6842fd6
The transaction failed, I would like you to send the tokens to the same address.
Below is my transaction info:
Transaction # ad66d780dad4
Input transaction hash 98f3f3bb2ce9de1a52707c4efd0260ce7f7c66f9a34975dd08edb5c9b18b039a
Amount 0.52883611 BTC
Money received 18 Dec 2017, 22:35:27
Fee 12.94896843 PAY
Exchange rate 1 BTC = 4,893.35653967 PAY
Receiver 0x0E5d65Cd8F117BF87CA59A597441b50e4F423Da3
Output transaction hash 0xae78f9382cf63ac4b1b88e692df1f12fd9d725567a9f1762c3836510f6842fd6
Amount 2,574.84471909 PAY
Money sent 19 Dec 2017, 03:12:01
Have problems with exchanging BTC to BCH. I wait more then 3 hours and the price is always changing. 4325a43369e5DETAILS Here is my exchanging I'd. Please check!
Waiting for payment 07 Dec 2017, 12:37:30 xxx USD 1 USD = 2.84070796 XRP
STILL WAITING!!
Transaction ID: 7c0d1e8450b5
INDACOIN told they reseived money 7 dec. Solve this please!!
STILL WAITING!!
Transaction ID: 7c0d1e8450b5
INDACOIN told they reseived money 7 dec. Solve this please!!
i've decided to try changelly around 3 hours ago after paid btc with 14 confirmation i still cannot get my exchanged coin. worse of all the rates keeps changing at the site moving up & down as i'm writing. i would assume when i does go through i will never get that better rates when i initiated the exchange. i should hv listen to some of the negative comments posted here. i hv many transactions with shapeshift without much delay at most is less than 1 hour after payment by btc even with less confirmation i still get my exchanged coins. i don't think i will ever use them again. why? because you will never get that good rates by the time exchange concluded. btw my transaction isstill in exchange mode not sure how long before i get my coins will update here when i get them
*UPDATE* : finally transaction was successful quantity is exactly what i get at point of transaction but after 6 hours later, anyway thanks Changelly appreciated it
*UPDATE* : finally transaction was successful quantity is exactly what i get at point of transaction but after 6 hours later, anyway thanks Changelly appreciated it
I confirm that the transaction was completed. Goosus, I hope your issue gets sorted too. Changelly could do a better job of managing their tickets and complaints, but it seems legit now.
everything is super! I have no complaints!
the money finally came!
the money finally came!
I sent ltc to exchange pivx on changelly. After waiting exchange for 1 hours it said sorry transaction failed. I'm trying to reach support center but no answer. There is an option for refunding on shapeshift, but I can't refund my ltc on changelly. Did I loose my ltc? How can I refund it?
date I sent my ltc: 15 Dec 2017
Transaction # dec371d198bf
date I sent my ltc: 15 Dec 2017
Transaction # dec371d198bf
Dear Customers, due to the demand that increased 4 times for the last weeks, our support team is clogged. Bitcoin and Ethereum blockchains are always overloaded, exchange partners stuck the orders under the extremely high load, etc.. We are working to expand our team, but hiring and educational processes take time. We pledge to reply to your queries in 72h on avg. We highly appreciate your patience and value your time! We suggest you not to duplicate tickets and provide hashes and TX id's in a plain text. We are able to answer at [email protected] only, as we are checking social networks occasionally. Thank you for the trust and hope for your patience!
Dear Customers, our deeply apologies for such a long delay. We are overwhelmed in support.
We've upgraded our Byteball wallet and resent funds. TX seems to be confirmed.
Amount 10 BTC
Money received 07 Dec 2017, 18:29:34
Fee 2,838.313911 XEM
Exchange rate 1 BTC = 56,645.675214 XEM
Transaction # be0c37671032
======================
Funds has been sent again to your NEM/XEM wallet. Please, check the balance!Money received 07 Dec 2017, 18:29:34
Fee 2,838.313911 XEM
Exchange rate 1 BTC = 56,645.675214 XEM
Transaction # be0c37671032
======================
After all these years in the cryptoworld, I seem to have walked right into this with my eyes closed.
Changelly - My transaction a9a5f964a27d has peen pending for 8+ days, after the funds reached your wallet.
Changelly - My transaction a9a5f964a27d has peen pending for 8+ days, after the funds reached your wallet.
We've upgraded our Byteball wallet and resent funds. TX seems to be confirmed.
everything is super! I have no complaints!
the money finally came!
the money finally came!
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