Topic: ChangeNow.io (Evercode Lab) - Scam. Illegally holding of 100 BCH (11 bitcoins). - page 31. (Read 34307 times)

Reading through what you posted, I think the best way to go about it is to go on the diplomatics approach because at this time, they are in the position of strength which gave them the higher bargaining power and they are using it. That being said, I think 11 bitcoin equivalent at this time is a bit on the high side to attract unnecessary attention and that is where you have mortgage you freedom. With the number of years in the industry, you should be aware that times have changed and all this exchange platforms cannot be accused of flouting the rules because there is no regulatory body to call them to order by all means.

Like I was saying, go diplomatic, when they said they are showing it to the authority, you need not panic, because since you are sure its some guys behind the computer, they would be exposing themselves as much as they would be exposing you so I don't think taking that route would even be the best option for them too.

I'm not sure, but maybe somewhere there should be specified who exactly has the right to request personal data of people? Can absolutely anonymous people (who just created a cheap site) demand documents from someone?

But even this is not important. I sent a passport photo and selfie a WEEK AGO.

Does everyone understand what they are saying? They(these few anonymous guys) know perfectly well that I have clean 5 year old funds and say: "We took your funds, and we will not return it to you until we want."

What investigation? What kind of nonsense do they say? They can check only the blockchain (to check that I own these funds for 5 years). It takes no more than an hour.


It is not stealing in your opinion?

Hello again! It seems that the situation needs to be cleared up a tad bit more.

Our service is not completely anonymous and it's not advertised on the site as so. You don't need to create an account nor to provide any personal data for each and every transaction, but, as you can read in our FAQ,
/quote
Is your service really anonymous?
Yes, it is. You don't need to register, log in or provide your ID for verification to use ChangeNOW.
However, there are some exceptions.

ChangeNOW uses an automated risk management system to check all transactions. Each case will be considered individually. According to European AML directives, KYC regulations, and platform requirements, we will ask you to provide a scan of your ID document valid in your country and additional information of the fund's origin.
The same thing is stated in our Terms of Use and Privacy Policy.
OP provided us with a fake ID the first time we asked him for one, so, naturally, we had to launch an investigation. We currently don't have an estimated time frame for how long the process will take. As soon as the situation clears up, OP's funds will be released immediately.

They would really face a big problem because of that wrong advertisement or do tagged out themselves to be anonymous and limitless but all doesnt exist on their service.

I would like to know whats the word of Admin on this one. Verification for a matter of 6 days would really be just enough and on its recent reply he didnt mention regarding on the update into the real documents that had been sent out.

Exclusively because of the amount, right? You never saw such sums, right?

Of course! Who told you that you are a serious legitimate service? You're just a few anonymous guys who made a cheap site and a shit ICO for advertising this site. Everyone understands that there is not a single person who will invest at least 1000 dollars here. So you are nobody. You are absolutely anonymous suspicious persons who have the audacity to ask people for their personal information.
However I sent you real photos of the passport and selfie 6 DAYS AGO.



It's a lie.
1. There is only one incoming transaction(a few months ago) and one outgoing transaction(to ChangeNow.io) on the wallet.
2. The origin of funds on this wallet is another my wallet (this wallet was created 5 years ago(before bitcoin hardfork) and it replenished only once(5 years ago))
I said that I bought bitcoins in the exchanger for cash. You could not buy bitcoins for more than 100-200 dollars online in my country 5 years ago. To put it mildly, only a few exchangers throughout the country worked with such new thing. Now this exchanger no longer exists. And I can not send them any confirmation receipts. But this is not a reason not to return my funds. Most of the services that worked 5 years ago are closed: MtGox, BTC-e, a dozens of other exchangers. If you follow this logic, you need to remove bitcoins from all people who bought them more than 5 years ago. Because they are unlikely to be able to confirm it with some screenshots from exchanges and services (since they have long been closed).


No, the coins were stolen by you. You(anonymous guys) have no right to hold them that long. It took 6 days from the date you were provided with all the photos and explanations. And now I'm just trying to get coins back with the help of the community.


What the hell are you talking about? What investigation? You can not look anything apart from the blockchain. It takes a maximum of an hour. Why do you deceive all? You think that there are idiots sitting here? What are you doing 6 days? Look for an opportunity not to return my coins to me?

I admit the mistake from the OP was to sent a photo from Google. But at the same time if you need to process a KYC verification for the sake of the European directives at any step then you should perhaps remove "Anonymous" and "Limitless" because it's not the truth, It could even be considered as false advertising, and in some countries such as The US you can end up in a justice court.
Maybe you can change it with "Anonymous depending how our automated system think you are cute)

Hello, everyone. We're here to clear everything up. Our automated verification system deemed this user's transaction suspicious, so we asked this user to provide some ID and the source of funds according to KYC guidelines, which, as you might know, every service on the market follows. In response to that, he sent us a fake ID picture which he self-admittedly got off of Google, because he, quote, "didn't take the service seriously". He also failed to provide any coherent information about the source of his funds. He did send us a different ID picture after some more talking to our support, but only after an investigation had been launched.

We mention the fact that we might ask the user to provide identification in case of a suspicious transaction in our Terms of Use and Privacy Policy, which this user also failed to familiarize himself with before using ChangeNOW.

As for the coins that we supposedly "stole": they have been moved to a cold storage where they will remain untouched until the investigation is complete. It’s been a number of times that we actually prevented theft of stolen funds this way. We hope that you understand our tactics and realize that we aren't interested in ripping our customers off just like that. Besides, our support team has repeatedly stated to this user that he will get his funds back after the situation clears up. Good day.

I made a mistake when I opened the site. I had to open another famous exchanger. Its name is very similar.
Of course I contacted them. But they have been telling me the same thing for 5 days.
"Our DEPARTMENT[from anonymous site where 1-3 persons working from home] for risk assessment needs to conduct a full investigation of your ID and coins, which will take time."


This is my post in Scam Accusations
https://bitcointalksearch.org/topic/--4647308

If you care about the purity of the cryptoworld, please do not leave this problem without attention.


Dear friends, if you have a blog or your friend has a blog (or something like this), please write an article about this problem. I will pay you for it. I'm not suggesting that you write lies for money. I'll just pay for the fact that someone has spent his personal time and wrote competent material.

before that.. there is another thread discussing about this site
https://bitcointalksearch.org/topic/changenowio-review-2398661

and why dont you doing research before make deal / sign up to the site?
i can't blame you because you didn't trust the site. and sorry to hear that.
this is just like you give them free money. did you contact them again for returning your money? hope you solved your problem.

I alone can operate a hundred Gibraltar or Seychelles companies. It's absolutely not a problem to open a company in any offshore garbage dump(It costs only a few thousand dollars.). And then connect this company to card processing. With small volumes, you can always remain anonymous(I can choose Visa/Mastercard USD but I can't start the exchange there - maybe it's just for beauty.). The bank account is more difficult to open, but this is also possible(with help of garbage dump director from the same country). I know this area very well.


And what follows from this? Show me at least a dozen people who spent at least 1000 dollars on this. Do you need this token? Someone from this thread? This ICO is made to add to itself the popularity and draw beautiful fake graphics there. Of course, they sold tokens for hundreds of thousands of dollars. It is truth. It remains only to understand that they sold them to themselves.



You my dear friends are very gullible. Look at the level of their popularity on the Internet. And just think what their volumes and earnings are. They stole 70 thousand dollars. Do you really think that they earned more? (for all the time of their work.) To make a shit site (there are hundreds of such sites on the Internet.) - Why did none of you do this to earn at least 70 thousand less than a year? Just think.


There is no verification. How do you not understand this. There sits 1-2 persons(at home) who simply does not want to return money and hopes that all this will be forgotten and he will continue to work. It's been a week (WHOLE WEEK).  This topic is already subsiding. The posts on Reddit have been deserted for several days already.
A few more weeks and everything will go the same(everyone will forget about it.). And they will spend 70 thousand dollars.

This was just part of the total amount of the exchange.


A week passed and they are still comfortable. And then it will be easier for them. How do you not understand this? And there's nothing I can do. Because nothing is known about them. And the community with its indifference only contributes to the development of such scammers in the crypto world. You will also be robbed and no one will help you.

They accept mastercard and visa which is enough for us to say that they have KYC policy because without that they can't make deal with card provider. This also means they aren't operated by a single guy, there might be company backing it but they haven't exposed its name.

They are selling their token (NOW) to investment funds which also should be done via a company.

But it is unethical to keep your 100 BCH like that, you are not touching any fiat at all in this exchange so don't know whats bothering them at all.

Also for that huge amount you should have used multiple exchanges and completed your transaction in multiple batches.

Good luck with their support team, when you are sending them whatever document they are asking they should send you your coins.

These days, exchanges see it suspicious when users transact a large amount of crypto, regardless if it's a deposit or withdrawal. Better if they mention the maximum amount to be exempted from the verification, but some do not (like changenow).


I checked their FAQ and saw that their service being anonymous has an exception, also mentioned about the ID and the funds origin. It was in contrast of what they stated in "Why Trust Us?" that users don’t need to create accounts or provide personal information to avoid identification or financial theft. Both quoted below:


I don't know what they'll do about the verification and how long it will take, but good luck to you. This site isn't reliable for an anonymous transaction ~ better be avoided.

Last news:

As I said earlier, on July 6 I sent them a selfie and a passport photo. And they said that due to the fact that I deceived them they will now check my photos with regulating authorities.
But if you are not a kid, then you know perfectly well that there are no government institutions that check selfies and passport jpg photos...


On Sunday(July, 8 ) :
Apparently realizing that the story of the selfie check looks too stupid, they came up with something else: They decided to find out where I took the bitcoins 5 YEARS AGO! I think none of them have heard of such a word(Bitcoin) 5 years ago. But in any case, I said that I bought them in the exchanger for cash. You could not buy bitcoins for more than 100-200 dollars online in my country 5 years ago. To put it mildly, only a few exchangers throughout the country worked with such new thing.

Now this exchanger no longer exists. And I can not send them any confirmation receipts. But this is not a reason not to return my funds. Most of the services that worked 5 years ago are closed: MtGox, BTC-e, a dozens of other exchangers. If you follow this logic, you need to remove bitcoins from all people who bought them more than 5 years ago. Because they are unlikely to be able to confirm it with some screenshots from exchanges and services (since they have long been closed).

What we have at the moment: Anonymous people(from absolutely anonymous site without real address and phone) blocked my clean 5 year funds a week ago. And now they are trying to find opportunities not to return my funds to me.


For the past 4 days, they have repeated the following:
"Our DEPARTMENT[from anonymous site, where 1-3 people work from home] for risk assessment needs to conduct a full investigation of your ID and coins, which will take time."

1. They can not look at any history except for the blockchain.
2. They can not do anything with the photos, except to just look at them.
All this will take no more than an hour.

It's just a theft.

Ironically, they advertise themselves as "anonymous and limitless". Literally the only reason why anyone would use them is because of the anonymity and the unlimited exchanges that they provide, and both of them are breached here.

Their company isn't even licensed by the looks of it, and no physical address is provided. Yet they're here trying to preach about KYC to you - absurd.

The fact of the matter is that they shouldn't even have asked you for all of these verification pieces because they advertise themselves as anonymous, especially if you were perfectly fine with getting BCH that you sent, back. As if that wasn't enough, if a customer provides all of the docs that a business requires, release their funds! You don't just go around in circles and do something unnecessary, when real ID has been given.

If you have KYC as a business, you should make this clear in the beginning. Notice how they say that they are anonymous, and that during the exchange process, there are 0 warnings about the risk of having to provide extensive KYC verification. Only after the funds are sent by the user, do they mention anything about them not being a totally anonymous business.

It just looks like they're trying to play for time here and hold your funds as long as possible, possibly due to liquidity issues or whatnot.

Kind of reminds of changelly, tbh. They have similar problems where customer funds are held while asking for unnecessary KYC that was never required until the customer sent the money. OP, I do hope that you get your money back soon, because you deserve every cent of it back with compensation for lost time.

I do not think this site has the right to ask anything from me(I did not violate anything and have absolutely clean old funds, which is easy to track in blockchain). I owned these bitcoins before they even heard such a word. And now the unknown person is asking me some questions. Why they do not say who they are. They do not give their addresses, their names. Why does this anonymous site ask for my personal information? They can be criminals (at the time when I own a lot of money).



Because I was sure that my transaction can not cause any suspicion.


I changed much larger amounts in such exchangers. But only this site has a problem. But in any case I will be more careful since now.


You all say about the fact that I have to go through verification and tell about myself. Why does not anyone suspect this site? Why is this site absolutely anonymous? Nobody knows where they are. How can you just talk about yourself to some unknown people? Yes, yes, I "agreed" with the user agreement but criminals write it too.

Gotta say the same thing where anonymous word wont fitted out on a site that do ask KYC procedures and that was really a crazy thing to do sending out on bulks of BCH into an unknown exchange
without expecting that he would need up to follow procedures.You wont really have any choice but to deal with it on the end because you do know your coins is at risk if you wont follow.
Lucky for you if you can still able to retrieve and this isn't included into those shady exchangers out there.

The irony is the site is advertising itself as "anonymous and limitless" cryptocurrency exchange. It means the site doesn't need your personal info and you can exchange as much as you want.
Sending all your coins at once was crazy honestly, I personally will never do it even with a reputable exchange.

You should offer them to send a notarized paper as a proof of the legitimacy of your ID

With this scenario you did fucked up yourself even more. Why not sent your documents in the very first place when they do ask to do such thing? since you would still end up on deciding on giving up your identity.
We dont know if they are just making an alibi but they do have the right to do such step.You deceive them at first therefore they would need to do verification on the next submission and hence sending out 100 BCH wont really be that small amount on the current value it is 78k usd and any exchange would definitely ask KYC process the thing here why would use non so popular exchange?

You did, by using someone else's passport photo (passports include personal details) and it's not by accident because it was intentional (you didn't take it seriously, right? that's why you took a photo from google images)

After reading the part (which I bolded) ,  I wonder why you still used the site if you consider all of that.

I did not do anything like that. I did not even mention any name or surname. I just sent a picture from google images to them(to suspicious bucket shop). And I did it by accident. I told them about it. It happened by itself. It happens - I was nervous.

At the very bottom of the left. But it's interesting that at the start of the exchange the site does not offer to agree with the user agreement.