Chips.gg |🎰 1000+ Slots |🎤 Live Casino |🎲 1% House Edge Dice |🏦 The Vault - page 6.

Rruchi man

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Quote from: chipsgg on October 14, 2024, 03:11:48 PM

Strengthening our verification process is key to preventing fraud while respecting the privacy concerns of our community. We remain committed to enhancing the user experience and ensuring trust.

Due to the increased cases of fraud and identity theft, many gamblers understand why there is a KYC requirement in most casinos and why some casinos, serious about their business, are strengthening their KYC verification process. TBH, I will even be reluctant to gamble and refer any other gambler to gamble in a casino that I find not demanding any form of KYC verification. It is like a red flag.

With the commitment that Chips.gg have towards strengthening their KYC process, it will be hard for it to be considered for fraud by criminals. and that is good for gamblers.

chipsgg

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Quote from: avp2306 on October 13, 2024, 04:46:38 AM

Quote from: chipsgg on October 11, 2024, 07:29:08 PM

Quote from: joniboini on October 11, 2024, 07:26:12 PM

Quote from: chipsgg on October 11, 2024, 07:02:53 PM

Without such documents, anyone could falsely claim ownership, which is why casinos are careful with these procedures. It's important for platforms to have thorough verification processes to prevent account theft, especially when there's a balance or valuable information involved.

Is there any plan to explore other options for KYC, such as a signed message from a wallet address or something similar? Especially when people can fake those documents. While I think it takes some knowledge to sign a message, I think it can be a decent alternative compared to giving personal details, especially for those who value privacy a lot. Just like how members of this forum post their signed messages as a way to confirm whether they still control the account or not.

Yes, if the player is able to show proof he/she controls the deposit or withdraw address used to access the account it would be a valid alternative.

Nice to hear this it give confidence to people that chips.gg would not make the life of compromised person hard. Indeed a proof of address ownership is indeed enough proof to validate their claims.

So far didn't see any casino doing this and its good that somehow this casino respect privacy.

But put additional requirements to strengthen up their claims since we can't deny the fact that there are criminals which is good to create fake proof. But further more this is good development which provably people like to have since there are lots of gamblers here really don't want to provide KYC for personal safety.

At Chips.gg, we value the privacy and security of our users while ensuring a fair and secure platform. We understand that KYC can be sensitive for many, so we are continuously exploring ways to make the process as efficient and privacy-focused as possible. We appreciate the feedback regarding alternative verification methods like proof of address and the potential use of wallet-signed messages. Strengthening our verification process is key to preventing fraud while respecting the privacy concerns of our community. We remain committed to enhancing the user experience and ensuring trust.

Shishir99

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Quote from: khaled0111 on October 12, 2024, 06:31:19 PM

For example, if the current location of the user isn’t the same as the one he used to connect from, the casino should ask for more evidence than a signed message before recovering the account. just my opinion, though.

I cannot deny what you have said. The the chance is very low that if a hacker or someone steal someone's bitcoin wallet, their main focus would be stealing your funds from your Bitcoin wallet. They don't really know if you have used this wallet address to make a deposit to your chips.gg account or you have used this wallet to withdraw your funds. The only possibility is, your closed ones may know which wallet you have used o chips.gg. Most not custodial wallets provide multiple bitcoin addresses and if you used most of your addresses, there is a less chance the hacker knows which one you used to make a deposit or withdrawal.

avp2306

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Quote from: chipsgg on October 11, 2024, 07:29:08 PM

Quote from: joniboini on October 11, 2024, 07:26:12 PM

Quote from: chipsgg on October 11, 2024, 07:02:53 PM

Without such documents, anyone could falsely claim ownership, which is why casinos are careful with these procedures. It's important for platforms to have thorough verification processes to prevent account theft, especially when there's a balance or valuable information involved.

Is there any plan to explore other options for KYC, such as a signed message from a wallet address or something similar? Especially when people can fake those documents. While I think it takes some knowledge to sign a message, I think it can be a decent alternative compared to giving personal details, especially for those who value privacy a lot. Just like how members of this forum post their signed messages as a way to confirm whether they still control the account or not.

Yes, if the player is able to show proof he/she controls the deposit or withdraw address used to access the account it would be a valid alternative.

Nice to hear this it give confidence to people that chips.gg would not make the life of compromised person hard. Indeed a proof of address ownership is indeed enough proof to validate their claims.

So far didn't see any casino doing this and its good that somehow this casino respect privacy.

But put additional requirements to strengthen up their claims since we can't deny the fact that there are criminals which is good to create fake proof. But further more this is good development which provably people like to have since there are lots of gamblers here really don't want to provide KYC for personal safety.

blue Snow

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Quote from: chipsgg on October 11, 2024, 07:29:08 PM

Yes, if the player is able to show proof he/she controls the deposit or withdraw address used to access the account it would be a valid alternative.

This is a good breakthrough for gambling sites. I just heard about this idea, because so far all gamblers in the community are very confused about this problem (KYC).

I just watched the movie "The Tourist" last week ago. Your statement reminds me of this movie. Alexandre Pierce (Jhonny Deep) was in plastic Surgery and changed his Data ID. No one knows if he is Alexandre Pierce (the rich man) when changed his face and Data ID to Mark Tupalo as math teacher. But, at the end of the movie, he tells to his girlfriend (Angelina Jolie) if he is true Alexandre Pierce, but his girlfriend still doesn't believe it, and after Mark Tupalo shows the key (PIN) to enter the safe box, then she does believe.

hd49728

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Not your keys, not your coins!

Quote from: khaled0111 on October 12, 2024, 06:31:19 PM

It’s true that users identites can be stolen but private keys/seeds can also get leaked/be stolen.
Therefore, although a signed message can support the user’s claim that he is the real owner of he account, it shouldn’t be considered as a valid or conclusive evidence when provided alone.

A signed message is a good proof but can not be the only proof of ownership.

It is very similar to the forum requirements for account recovery like email access, Bitcoin signed message, PGP message, IP addresses and more information. Using a Bitcoin non custodial wallet to have control of Bitcoin private keys gives us many advantages to prove our ownership of used Bitcoin addresses. We don't rely on any centralized entity to do this with own private keys.

Quote from: joniboini on October 12, 2024, 07:36:03 PM

That's a good point, although I think the chance that a hacker steals a private key/seed to recover some old gambling accounts is quite low.

A strict requirement on a Bitcoin signed message needs to have current date on it, and it makes hackers more difficulty to provide a valid proof. Forum account buyer can be given a Bitcoin signed message, from the past with no attached date on it, but if forum admins require a date in signed message, maybe hackers will fail to provide it.

joniboini

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Quote from: chipsgg on October 11, 2024, 07:29:08 PM

Yes, if the player is able to show proof he/she controls the deposit or withdraw address used to access the account it would be a valid alternative.

Good to know that. Personally, I'm more comfortable with this compared to giving documents for KYC.

Quote from: khaled0111 on October 12, 2024, 06:31:19 PM

It’s true that users identites can be stolen but private keys/seeds can also get leaked/be stolen.
Therefore, although a signed message can support the user’s claim that he is the real owner of he account, it shouldn’t be considered as a valid or conclusive evidence when provided alone.

That's a good point, although I think the chance that a hacker steals a private key/seed to recover some old gambling accounts is quite low. If someone uses their account regularly (not in the context of recovering forgotten accounts I replied originally) it should be easy to provide their e-mail/password details for recovery too. That being said, nothing is wrong with being careful.

khaled0111

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Quote from: Shishir99 on October 12, 2024, 07:47:19 AM

I would say it is one of the strongest method to recover an account while the identity can be stolen and used to recover their accounts.

It’s true that users identites can be stolen but private keys/seeds can also get leaked/be stolen.
Therefore, although a signed message can support the user’s claim that he is the real owner of he account, it shouldn’t be considered as a valid or conclusive evidence when provided alone.
For example, if the current location of the user isn’t the same as the one he used to connect from, the casino should ask for more evidence than a signed message before recovering the account. just my opinion, though.

RockBell

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Quote from: DaNNy001 on October 12, 2024, 10:00:10 AM

Signing of message to prove ownership of account or wallet is the most valid like you said and it has been reliable ever since, so casino allowing this can help go a long way for the issue of lost account or account recovery in the gambling industry. Seeing that chipps allow this shows how committed the casino is in trying to certify users complaint over the issue.

As for the matter leaving your coins online that's something you can't stop advising even though you highlighted that people still don't listen which you narrowed down to new comers into the crypto space but I would argue that because even most amateur or veterans also fail to heed to these warnings as that's just simply human nature.

This another brilliant ideas if they can actually sign in a message they won't be able to even have multiple accounts, and their won't be to much of a drag when their any issue about account ownership because a lot of arguments like about accounts and they can actually be regulated, and any lost account can be found easily without drama from both parties and it's actually a good initiative that can help gambling sites to actually make things for them.

People will continue to leave their coin on the exchange or anywhere but people are not listening because they want to reduce work for them self and I don't even have an issue leaving your money on gambling site is not really a big deal but it's common with crypto space actually, it's only people that are starters that will do all this, we keep advising.

DaNNy001

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Quote from: Shishir99 on October 12, 2024, 07:47:19 AM

Quote from: chipsgg on October 11, 2024, 07:29:08 PM

Yes, if the player is able to show proof he/she controls the deposit or withdraw address used to access the account it would be a valid alternative.

Good to know that. I am not sure if any other casino ever allowed this. You may claim that you are the first casino allowing players to recover account if a player can sign a message from their deposit/withdraw addresses. I would say it is one of the strongest method to recover an account while the identity can be stolen and used to recover their accounts. Good to see something new in casino industry.

Quote from: hd49728 on October 12, 2024, 04:58:25 AM

Reminder: do not keep your money in online accounts

Unfortunately, these warnings does not work these days especially when new people coming into crypto world everyday. The number of scam is increasing everyday. Even veteran members are getting tricked by the scammers.

Signing of message to prove ownership of account or wallet is the most valid like you said and it has been reliable ever since, so casino allowing this can help go a long way for the issue of lost account or account recovery in the gambling industry. Seeing that chipps allow this shows how committed the casino is in trying to certify users complaint over the issue.

As for the matter leaving your coins online that's something you can't stop advising even though you highlighted that people still don't listen which you narrowed down to new comers into the crypto space but I would argue that because even most amateur or veterans also fail to heed to these warnings as that's just simply human nature.

Shishir99

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Activity: 770

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Quote from: chipsgg on October 11, 2024, 07:29:08 PM

Yes, if the player is able to show proof he/she controls the deposit or withdraw address used to access the account it would be a valid alternative.

Good to know that. I am not sure if any other casino ever allowed this. You may claim that you are the first casino allowing players to recover account if a player can sign a message from their deposit/withdraw addresses. I would say it is one of the strongest method to recover an account while the identity can be stolen and used to recover their accounts. Good to see something new in casino industry.

Quote from: hd49728 on October 12, 2024, 04:58:25 AM

Reminder: do not keep your money in online accounts

Unfortunately, these warnings does not work these days especially when new people coming into crypto world everyday. The number of scam is increasing everyday. Even veteran members are getting tricked by the scammers.

hd49728

legendary

Activity: 2044

Merit: 1018

Not your keys, not your coins!

Quote from: chipsgg on October 11, 2024, 07:29:08 PM

Yes, if the player is able to show proof he/she controls the deposit or withdraw address used to access the account it would be a valid alternative.

This is good option that reminds people, not only Chipss.gg users about importance of being their own banks.

"It's not your private keys, it's not your own bank, and it's not your bitcoin". If they use self-custodial (non-custodial) wallets, they will easily prove their bitcoin ownership with a signed message. They can prove it too on centralized exchange account, but they will depend on that exchange for an account statement, and it only works if that exchange still operates.

With private keys from a non custodial wallet, they can sign a Bitcoin message anytime.

Reminder: do not keep your money in online accounts

chipsgg

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The Future Of Cryptocurrency Gambling

Quote from: joniboini on October 11, 2024, 07:26:12 PM

Quote from: chipsgg on October 11, 2024, 07:02:53 PM

Without such documents, anyone could falsely claim ownership, which is why casinos are careful with these procedures. It's important for platforms to have thorough verification processes to prevent account theft, especially when there's a balance or valuable information involved.

Is there any plan to explore other options for KYC, such as a signed message from a wallet address or something similar? Especially when people can fake those documents. While I think it takes some knowledge to sign a message, I think it can be a decent alternative compared to giving personal details, especially for those who value privacy a lot. Just like how members of this forum post their signed messages as a way to confirm whether they still control the account or not.

Yes, if the player is able to show proof he/she controls the deposit or withdraw address used to access the account it would be a valid alternative.

joniboini

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Activity: 2170

Merit: 1789

Quote from: chipsgg on October 11, 2024, 07:02:53 PM

Without such documents, anyone could falsely claim ownership, which is why casinos are careful with these procedures. It's important for platforms to have thorough verification processes to prevent account theft, especially when there's a balance or valuable information involved.

Is there any plan to explore other options for KYC, such as a signed message from a wallet address or something similar? Especially when people can fake those documents. While I think it takes some knowledge to sign a message, I think it can be a decent alternative compared to giving personal details, especially for those who value privacy a lot. Just like how members of this forum post their signed messages as a way to confirm whether they still control the account or not.

chipsgg

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The Future Of Cryptocurrency Gambling

Quote from: avp2306 on October 10, 2024, 05:45:54 PM

Quote from: RockBell on October 10, 2024, 03:37:42 PM

Quote from: joniboini on October 09, 2024, 07:45:05 PM

But if they don't remember their e-mails or username, can support really help recover their old accounts? If they forgot after 2 years or so, I don't think their browser still has the cookies or logs about the website. What kind of data do they need to verify whether the user owned that account? Won't this pose an additional risk if the support allows them to recover the old accounts with no e-mail confirmation whatsoever?

This actually a good question but the problem now is that what if some one comes to make a claim when the account don't longer belong to them, what will be the case and situation like this might just lead to more complications because how do you even prove that the account is actually yours that is one of the problems of the person can actually prove that the accounts is theirs then it is going to be more easy to give a solution. Am just think if their going to be a way for the user to make that prove I love this how it's was pin pointed it's actually a very good question in case if anyone should fall victim, at least chipps will know exactly what to do in this cases.

That's why somehow KYC verification is important in this matter since if the user forgot his email,username and password use then they have something proof to present to chips.gg representative. Since that document is strong proof that they own that account and mostly likely they get reactivated if their support would verify that you are the real owner of that account you claimed.

But if nothing like that could ever presented and you just claim that you owned that account for sure its hard to recover that or take action since anyone could claim that they owned that account. Also I'm sure they would play safe in terms of that matters since it will cause a lot of issue in their side if they allow people to recover some account just like that. For sure chips.gg knows what to do in this cases and they know how to verify real people since we can't deny that there's lots of people want to take advantage to steal someone's account especially if there's still balance left there.

Exactly, KYC verification becomes a crucial part of account recovery when basic details like email or username are forgotten. Strong proof of identity, such as government-issued ID or utility bills, can provide Chips with the assurance needed to verify ownership and reactivate accounts. Without such documents, anyone could falsely claim ownership, which is why casinos are careful with these procedures. It's important for platforms to have thorough verification processes to prevent account theft, especially when there's a balance or valuable information involved.

hd49728

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joniboini

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Quote from: chipsgg on October 09, 2024, 07:53:40 PM

-snip-

I see, so basically a user has to be prepared with extra details if they don't note down their e-mail or username. I think the chance is really low for them to do that though, since there's no way someone who uses random e-mails would go the extra mile to note down IP address, games they played, etc. But it's understandable since you don't want people to abuse the recovery process.

Quote from: avp2306 on October 10, 2024, 05:45:54 PM

That's why somehow KYC verification is important in this matter since if the user forgot his email,username and password use then they have something proof to present to chips.gg representative.

I understand KYC is an easy way out for a business, but as a user I'd love to use other options since trusting a third-party with my data is always risky.

DaNNy001

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Quote from: RockBell on October 10, 2024, 03:37:42 PM

Quote from: joniboini on October 09, 2024, 07:45:05 PM

But if they don't remember their e-mails or username, can support really help recover their old accounts? If they forgot after 2 years or so, I don't think their browser still has the cookies or logs about the website. What kind of data do they need to verify whether the user owned that account? Won't this pose an additional risk if the support allows them to recover the old accounts with no e-mail confirmation whatsoever?

This actually a good question but the problem now is that what if some one comes to make a claim when the account don't longer belong to them, what will be the case and situation like this might just lead to more complications because how do you even prove that the account is actually yours that is one of the problems of the person can actually prove that the accounts is theirs then it is going to be more easy to give a solution. Am just think if their going to be a way for the user to make that prove I love this how it's was pin pointed it's actually a very good question in case if anyone should fall victim, at least chipps will know exactly what to do in this cases.

There is always an alternative for you to provide that would simply stand your claim as the original owner of the account and I believe that aspect would be base on the kind of documentation the casino would use. Like you have already stated chipps will be the one to access and give the results of your claims so what you as a gambler that is coming to claim an account that you lost should do is just to have the right prove maybe in terms of your KYC verification you used in the account or other documents that state clearly your claim.

I have lost a lot of my casino account which I had accessed to and everytime what I do is simply although not for chipps casino. If the issue is one that even your email is lost and other simple recovery route can be access, what I do is make contact with casino support and simply lay complain and they ask for some valid documentation of which I used in verification to back my claim and sometimes don't take much after confirmation account is revived.

avp2306

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Quote from: RockBell on October 10, 2024, 03:37:42 PM

Quote from: joniboini on October 09, 2024, 07:45:05 PM

But if they don't remember their e-mails or username, can support really help recover their old accounts? If they forgot after 2 years or so, I don't think their browser still has the cookies or logs about the website. What kind of data do they need to verify whether the user owned that account? Won't this pose an additional risk if the support allows them to recover the old accounts with no e-mail confirmation whatsoever?

This actually a good question but the problem now is that what if some one comes to make a claim when the account don't longer belong to them, what will be the case and situation like this might just lead to more complications because how do you even prove that the account is actually yours that is one of the problems of the person can actually prove that the accounts is theirs then it is going to be more easy to give a solution. Am just think if their going to be a way for the user to make that prove I love this how it's was pin pointed it's actually a very good question in case if anyone should fall victim, at least chipps will know exactly what to do in this cases.

That's why somehow KYC verification is important in this matter since if the user forgot his email,username and password use then they have something proof to present to chips.gg representative. Since that document is strong proof that they own that account and mostly likely they get reactivated if their support would verify that you are the real owner of that account you claimed.

But if nothing like that could ever presented and you just claim that you owned that account for sure its hard to recover that or take action since anyone could claim that they owned that account. Also I'm sure they would play safe in terms of that matters since it will cause a lot of issue in their side if they allow people to recover some account just like that. For sure chips.gg knows what to do in this cases and they know how to verify real people since we can't deny that there's lots of people want to take advantage to steal someone's account especially if there's still balance left there.

RockBell

sr. member

Activity: 952

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Quote from: joniboini on October 09, 2024, 07:45:05 PM

But if they don't remember their e-mails or username, can support really help recover their old accounts? If they forgot after 2 years or so, I don't think their browser still has the cookies or logs about the website. What kind of data do they need to verify whether the user owned that account? Won't this pose an additional risk if the support allows them to recover the old accounts with no e-mail confirmation whatsoever?

This actually a good question but the problem now is that what if some one comes to make a claim when the account don't longer belong to them, what will be the case and situation like this might just lead to more complications because how do you even prove that the account is actually yours that is one of the problems of the person can actually prove that the accounts is theirs then it is going to be more easy to give a solution. Am just think if their going to be a way for the user to make that prove I love this how it's was pin pointed it's actually a very good question in case if anyone should fall victim, at least chipps will know exactly what to do in this cases.

Topic: Chips.gg |🎰 1000+ Slots |🎤 Live Casino |🎲 1% House Edge Dice |🏦 The Vault - page 6. (Read 24304 times)