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Topic: Cloudbet not responding for my 330 BTC withdrawal - page 5. (Read 4080 times)

copper member
Activity: 630
Merit: 420
We are Bitcoin!
Curacao Egaming - with which we are licensed - will act as an arbiter here and we are bound by any ruling they make.  We encourage the player to reach out to them directly to present his case.

We intend to fully respect the decision that is reached by Curaçao Egaming, and we hope the community will too.


So, after all these day you came to this conclusion that the OP needs to reach out to them? Ironic.

Can you sign an address which have over 330BTC in there so that we can believe that you are not out of fund?


Your reputation can sometimes take permanent damage. Apparently that is the direction that you're going for.
I do not think he cares about fucking reputation anymore. We all needs to boycott this fucking cloudbet. I still see people are endorsing them even a global moderator. This is pathetic.


Is there anything I could do to have this case fastest solution resolve? I can do ANYTHING if you needed anything please just tell me. Email me or message me here  or on AskGamblers
Yes you can. You can sign a message by using one of the address that was used to send the BTC to them. This will prove that the funds were yours and they can send the winnings plus your investment to that address. This will close this fucking identification problem which they are keep saying as their excuse.
newbie
Activity: 28
Merit: 7
Is there anything I could do to have this case fastest solution resolve? I can do ANYTHING if you needed anything please just tell me. Email me or message me here  or on AskGamblers

Thank you for responding Cloudbet
legendary
Activity: 2674
Merit: 2965
Terminated.
-snip-
Curacao Egaming - with which we are licensed - will act as an arbiter here and we are bound by any ruling they make.  We encourage the player to reach out to them directly to present his case.

We intend to fully respect the decision that is reached by Curaçao Egaming, and we hope the community will too.
How about they reach to us, here? Or how about you explain what actually makes this case complicated other than going around the issue?

Someone else will handle it -> more delay + it doesn't spare you from any responsibility.

This can sometimes take time, and we thank you for your patience and understanding.
Your reputation can sometimes take permanent damage. Apparently that is the direction that you're going for.
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Good day all,

This message is an update regarding the complaint from OP. We have been following the conversations on the forums and we are aware that his case is causing concern in the community, not least about the length of time it’s taken for us to comment.

Please rest assured that we haven’t been ignoring the issue. We take all customer complaints seriously - regardless of the financial amount involved - and do our best to ensure a speedy resolution.

In this case, our fraud team has needed more time than usual as the case is quite complicated and involves several different parties and inconsistent information from the player. This is our standard procedure if there is any suspicion of fraudulent activity.

Please understand that we have no desire to stonewall - but there is no value in updates without any new information and we are not able to comment publicly on specific details regarding this case.

Curacao Egaming - with which we are licensed - will act as an arbiter here and we are bound by any ruling they make.  We encourage the player to reach out to them directly to present his case.

We intend to fully respect the decision that is reached by Curaçao Egaming, and we hope the community will too.

Cloudbet have been serving customers honestly and reliably since 2013, and although player complaints do arise from time to time, we have always had a steadfast commitment to resolving them fairly and quickly. Sometimes however, thorough investigations are necessary to ensure that we can guarantee a safe and enjoyable gaming experience for all of our players.

This can sometimes take time, and we thank you for your patience and understanding.

Thanks,

The Cloudbet team
hero member
Activity: 824
Merit: 501
Osmservices keeps being hacked away from me :-( th
Swofty is making chance of getting paid worse by taking this matter all over the internet. Best way to deal with these kind of situation is to work behind the scenes through legal means.

Me and a few others was in the same situation when we followed a syndicate service and ran up the winnings but we never brought it up publicly. My money wasn't as big as swofty's but combined with the others it was bigger than his amount.  Anytime when you have money in a book and if they are struggling to pay, best way is to do legal pressure. Publicly exposing before you get paid only makes your chance better because lot of people will start withdrawing in panic and they won't be able to honor any withdrawals.

Softy's story is spreading like wildfire and its mentioned in every major gambling boards and that is going to make things very difficult.
I am happy that victims are dressed to post their issues on forums, so I will get aware about the claims and potential customers. Smiley

But if it will come to the enforcement stage, I can only warn about hiring a lawyer! If you have an online casino issue, you need to engage a specialised lawyer like Game Protect uses.

Is this your special edition lawyer?


Why is this funny lol
member
Activity: 222
Merit: 24
Recently updated T&C:





Quote
Complaints Process

14.5 We aim to provide you with a substantive response to your complaint as soon as practically possible and seek to resolve your complaint within eight weeks from the date we receive the complaint. Depending on the complexity of the complaint, our investigation may take longer than eight weeks to resolve. We will ensure that we write to you within eight weeks of the date we receive your complaint or dispute with either a final response or an update of the position explaining why we are not in a position to provide a final response, and when we expect to be in a position to do so.

"You are not allowed to complain in bitcointalk about us delaying payment for 8+ weeks because you agreed to our recently changed Terms and Conditions"


"We can delay your withdrawal as long as we want for whatever reason we want"


Haha! IF THERE WAS ANY DOUBT ABOUT THE INTEGRITY OF SCAMBET, THEY JUST PUT A NAIL IN THEIR OWN COFFIN BY "UPDATING" THEIR TOS TO BASICALLY SAY WE WILL LOOK FOR EVERY WAY NOT TO PAY YOU YOUR WINNINGS, AND WE WILL TAKE AS MUCH TIME AS WE NEED TO DO IT. AMAZING SCUMBAGS! Smiley


You have to be special kind of stupid to even consider betting with this "establishment" after reading at least a couple of pages of this thread. Very unethical bunch


According to this http://www.poslovni.hr/svijet-i-regija/ukanovicev-roak-na-internet-klaenju-godinama-vara-drzavu-302453, their license provider E-Gambling Montenegro was exposed 4 years ago.

According to this http://www.gov.me/pretraga/174352/Azurirani-podaci-o-priredivacima-za-14-09-2018.html, E-Gambling Montenegro stopped operating last year in Montenegro.

Cloudbet doesn't want to share info about their Montenegro's license while enforcing KYC how they want and to whoever they want.
member
Activity: 222
Merit: 24

This is what cloudbet is telling concerned customers via chat:





jr. member
Activity: 52
Merit: 1
I really do not know the real story. It's hard for me to pick a side at the moment. But reading after the links it's assumable the OP really deposited the large amount of money and the case is very serious. I did not have any idea that people risk 129BTC in a betting site.This means gambling industry is really making big money and probably losing as well.

Let's assume you made 330BTC from your initial 129BTC then it's a lot of money for cloudbet too to return.

I am not justifying them but for a company when they are about to send this kind of big money, they need to ensure that they are not making any mistake. I hope this is what cloudbet is doing and if that is right then you will get your money. I really hope - this is the situation.

On the other side of the coin, if cloudbet starts becoming greedy and don't want to give your money and creating silly issues/excuses then you are in trouble. I am not sure if they are legally bound to give the money back to you. These betting sites/casinos have a lot of terms which they use to get away from a situation.

I will follow this topic to see where it ends. In the mean time I will wish you good luck.
hire a lawyer, hire a detective and report your case to the police and the courts... this is the only way you can get justice
legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
What I don't understand is that, they paid me with 40s 50s withdrawal, then they dont pay anymore.

in my opinion they paid you that amount because it was a bitcoin amount they had, I believe they should not have 300 BTC to pay you and that is why they are not responding in this thread. I may be wrong about this.

It should not be like this if only they update or email me. But they are not, so what will i think or expect?

dude, let's be more rational here:

If it was a real-life casino, what would you do? I would hire a lawyer and I would go to the police and the courts, but I would do anything to get my money back and punishing that casino using the legal means

This casino is an online casino, but I believe that the police can investigate where the owners of this casino are located

Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14455 N. Hayden Road
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: US

http://whois.domaintools.com/cloudbet.com

https://www.cloudbet.com/en/license


look at this:

https://twitter.com/cloudbet

they are very active on twitter but do not respond in this thread, only the police and the courts will be able to solve your problem


330 btc is a very very big money. I just hope that maybe cloudbet will still do the right thing.

Albert

This thread has 13 pages, and they only posted 2 times and on page 4:

https://bitcointalksearch.org/topic/m.49624478

hire a lawyer, hire a detective and report your case to the police and the courts... this is the only way you can get justice

@game-protect

You're in every thread that talks about casinos, It's like you're a fly lured by shit.
If you want proof of the shit, you need to go to the shit! Cheesy


Swofty is making chance of getting paid worse by taking this matter all over the internet. Best way to deal with these kind of situation is to work behind the scenes through legal means.

all internet should know that this casino does not provides good services... Now is not only the case of OP. it is about preventing more people from suffering the same thing as OP
Game Protect warns about the Cloudbet scam money owed? since around 2,5 years and our experience has shown that you can not stop these scammers with warnings! Since years victims are warning and since years new players get scammed!

Therefore, to offer an enforcement infrastructure including private detectives and lawyers is unlike more important. Wink

proof?


@game-protect

You're in every thread that talks about casinos, It's like you're a fly lured by shit.

- Do you have a law office?


Unlike others here GP does have all the necessary legal tools to help Swofty to get his 330 BTC.
The people who go against him are not really helping to this case that is now taking place over 13 pages of posts.

I will ask again - if GP helped me get funds where no one else could - why would Swofty just talk to GP and see what he has to offer? No cost involved whatsoever, no need to send any personalized data.

If I was the OP that's what I would do, just exploring more options in order to get this resolved.

And you did not pay anything?

sr. member
Activity: 1877
Merit: 389

@game-protect

You're in every thread that talks about casinos, It's like you're a fly lured by shit.

- Do you have a law office?


Unlike others here GP does have all the necessary legal tools to help Swofty to get his 330 BTC.
The people who go against him are not really helping to this case that is now taking place over 13 pages of posts.

I will ask again - if GP helped me get funds where no one else could - why would Swofty just talk to GP and see what he has to offer? No cost involved whatsoever, no need to send any personalized data.

If I was the OP that's what I would do, just exploring more options in order to get this resolved.
newbie
Activity: 28
Merit: 7
What I don't understand is that, they paid me with 40s 50s withdrawal, then they dont pay anymore.

It should not be like this if only they update or email me. But they are not, so what will i think or expect?

330 btc is a very very big money. I just hope that maybe cloudbet will still do the right thing.

Albert
legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
Swofty is making chance of getting paid worse by taking this matter all over the internet. Best way to deal with these kind of situation is to work behind the scenes through legal means.

Me and a few others was in the same situation when we followed a syndicate service and ran up the winnings but we never brought it up publicly. My money wasn't as big as swofty's but combined with the others it was bigger than his amount.  Anytime when you have money in a book and if they are struggling to pay, best way is to do legal pressure. Publicly exposing before you get paid only makes your chance better because lot of people will start withdrawing in panic and they won't be able to honor any withdrawals.

Softy's story is spreading like wildfire and its mentioned in every major gambling boards and that is going to make things very difficult.
I am happy that victims are dressed to post their issues on forums, so I will get aware about the claims and potential customers. Smiley

But if it will come to the enforcement stage, I can only warn about hiring a lawyer! If you have an online casino issue, you need to engage a specialised lawyer like Game Protect uses.

Is this your special edition lawyer?




@game-protect

You're in every thread that talks about casinos, It's like you're a fly lured by shit.

- Do you have a law office?

Swofty is making chance of getting paid worse by taking this matter all over the internet. Best way to deal with these kind of situation is to work behind the scenes through legal means.

all internet should know that this casino does not provides good services... Now is not only the case of OP. it is about preventing more people from suffering the same thing as OP

legendary
Activity: 2604
Merit: 1036
Swofty is making chance of getting paid worse by taking this matter all over the internet. Best way to deal with these kind of situation is to work behind the scenes through legal means.

Me and a few others was in the same situation when we followed a syndicate service and ran up the winnings but we never brought it up publicly. My money wasn't as big as swofty's but combined with the others it was bigger than his amount.  Anytime when you have money in a book and if they are struggling to pay, best way is to do legal pressure. Publicly exposing before you get paid only makes your chance better because lot of people will start withdrawing in panic and they won't be able to honor any withdrawals.

Softy's story is spreading like wildfire and its mentioned in every major gambling boards and that is going to make things very difficult.
I am happy that victims are dressed to post their issues on forums, so I will get aware about the claims and potential customers. Smiley

But if it will come to the enforcement stage, I can only warn about hiring a lawyer! If you have an online casino issue, you need to engage a specialised lawyer like Game Protect uses.

Is this your special edition lawyer?

legendary
Activity: 1932
Merit: 2272
~
It is hard but please stay calm and avoid these kind of posts.
hero member
Activity: 1344
Merit: 507
Swofty is making chance of getting paid worse by taking this matter all over the internet. Best way to deal with these kind of situation is to work behind the scenes through legal means.

Me and a few others was in the same situation when we followed a syndicate service and ran up the winnings but we never brought it up publicly. My money wasn't as big as swofty's but combined with the others it was bigger than his amount.  Anytime when you have money in a book and if they are struggling to pay, best way is to do legal pressure. Publicly exposing before you get paid only makes your chance better because lot of people will start withdrawing in panic and they won't be able to honor any withdrawals.

Softy's story is spreading like wildfire and its mentioned in every major gambling boards and that is going to make things very difficult.
I am happy that victims are dressed to post their issues on forums, so I will get aware about the claims and potential customers. Smiley

But if it will come to the enforcement stage, I can only warn about hiring a lawyer! If you have an online casino issue, you need to engage a specialised lawyer like Game Protect uses.
jr. member
Activity: 60
Merit: 8
I totally agree with that, but what if the person involved don't have the ability or can't handle things like that? Well something publicity helps because someone will guide you what are things to do.

For the amount that is involved, he should be able to have the ability. These kind of operation (ponzi model without liquidity to pay investors without more investors investing) always  pays smaller amount to maintain image and get more potential investors. They will try to keep feeding the smaller fishes to get more big fishes and keep it going until they can last.

Once you realized you are involved in a ponzi time scheme, best to play like small fish and pull out slowly little by little without creating any panic. It is selfish but it just boils down to if you prefer your money back or warning everyone. I will always choose to get my money back before warning everyone because if i warn everyone, the company still runs with everyone's moeny.
hero member
Activity: 1022
Merit: 509
AXIE INFINITY IS THE BEST!
Swofty is making chance of getting paid worse by taking this matter all over the internet. Best way to deal with these kind of situation is to work behind the scenes through legal means.

Me and a few others was in the same situation when we followed a syndicate service and ran up the winnings but we never brought this up publicly. My money wasn't as big as swofty's but combined with the others it was bigger than his amount.  Anytime when you have money in a book and if they are struggling to pay, best way is to do legal pressure. Publicly exposing before you get paid only makes your chance better because lot of people will start withdrawing in panic and they won't be able to honor any withdrawals.

Softy's story is spreading like wildfire and its mentioned in every major gambling boards and that is going to make things very difficult.



I totally agree with that, but what if the person involved don't have the ability or can't handle things like that? Well, sometimes publicity helps because someone will guide you what are things to do.
jr. member
Activity: 60
Merit: 8
Swofty is making chance of getting paid worse by taking this matter all over the internet. Best way to deal with these kind of situation is to work behind the scenes through legal means.

Me and a few others was in the same situation when we followed a syndicate service and ran up the winnings but we never brought it up publicly. My money wasn't as big as swofty's but combined with the others it was bigger than his amount.  Anytime when you have money in a book and if they are struggling to pay, best way is to do legal pressure. Publicly exposing before you get paid only makes your chance better because lot of people will start withdrawing in panic and they won't be able to honor any withdrawals.

Softy's story is spreading like wildfire and its mentioned in every major gambling boards and that is going to make things very difficult.

legendary
Activity: 2394
Merit: 6581
be constructive or S.T.F.U

i think this is what you are going to have to deal with later on

Quote
14.6 Should there be any claim or dispute arising from past or current transactions please contact us. If we are unable to settle the dispute we will refer the dispute to an arbiter, such as E-Gambling Montenegro, whose decision will be final

i don't know what is " E-Gambling Montenegro" but seems like they are going to take your case there, so do your research.
copper member
Activity: 630
Merit: 420
We are Bitcoin!
I did emailed them today. No respond still. AND that terms and conditions I know it was created for me its either another way of saying they got a new excuse.

They should have just update me or email me on what they want or anything. They got this whole week to respond on my email. Here and AskGamblers.


Albert
Well Swofty - when are you gonna realize that you are wasting every single minutes. I guess I have already said like others that you need to seek legal aid. I don't think cloudbet is giving any shit here. Good luck mate. 
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