Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 10. (Read 464620 times)

A serious possible scam victim would show proofs or other backup document to support their claims. Posting a proofs doesn't hurt a victim this is why I think those accusation that doesn't have any proof or any supporting documents isn't valid and should not receive an attention to the accusation they are doing. I believe that it is one of the casino responsibility to respond to those scam accusation against them or if they didn't, the consequence that they will face could escalate into losing a big number of customer which is a crucial problem to them. I agree with @tranthidung that most of the accusation is about the TOS.

Usually, but not all of course, many accusations are invalid at the end. Though it is a most common ending, I would not automatically call all accusations against a casino is invalid. Evidences must be compared from two sides and in some investigations, it needs to have mediator to investigate further and close a case.

Cloudbet has some accusations and if I am not wrong, it usually relates to their Terms of service about VPN and restricted area. Beyond that, they did not have problems with payment, withdrawal approval for their customers.

If I am not wrong again, cases I read in the past ended as people who came to complain, are cheaters (account farms, compromise with same bet pattern) on their casino.

Of course, it does not mean all new cases, new accusations will have a same ending. Investigation must be done case by case.

I agree that a casino should have a representative on the forum, if not the owner, should be another one, PR lead, whatever.

I guess the last active time is when Cloudbet came here to discuss about their latest signature campaign which was launched in April 2022.

Cloudbet signature campaign.

On Twitter, their latest tweets are in August too.

I think all complaints, regardless of whether or not there is sufficient evidence should be taken seriously by the casino itself, because thats their "customers" who are unhappy with whichever service or reason. Its really in the gambling casinos own interest to be concerned about helping their players feel comfortable because if they lose players, they will lose money. And even more if the players go on a rant online about how bad the casino is, and thus they will be damaging the reputation of the business and spooking away future customers, regardless of whether or not they have evidence for their claims.

I also think that if you pay attention to complaints, then first of all you need to look at the evidence, scans of the cabinet, payment documents. Only in this case, the complaint can be taken seriously and taken into account.

In my opinion, all complaints should be taken seriously as long as they are presented with evidence. Blockchain transaction IDs along with screenshots and any chat history can provide excellent proof when it comes to backing up an allegation of wrongdoing. If that stage ever comes, then it should not matter if the casino involved is a big reputable one or a new one starting out, they should respond to the allegation and then allow others from the forum to post in the Scam Accusation thread based on what they have read.

In other words it is better to take any accusations or criticisms of large online gambling casinos with a pinch of salt due to the fact that it is impossible to please everyone and that many disgruntled gamblers like to unfairly take out their frustrations at losing large amounts of money on the casinos which they lost the money to. Its understandable human nature, but it can still damage the reputation of casinos, even though they did absolutely nothing wrong and were not at fault. The best thing to do is to view the evidence and amounts of complaints before making your decision on whether the casino is fair or not.

 

I didn't see current problem but this is true about always having problems when big.

When casino is popular and have a lot of users always there are people who not happy by the work of casino. It is impossible always to win in casino also it is impossible that all people win in the casino. Always it will appear people who not glad by the work of the casino.

I do not thing that they are fraudsters but usually when everything is Ok with casino people just play casino and do not write any reviews at all but when there are problems people begin to write about them on all the forums and monitors and sometimes they write about one problem several times and people thing that there is not one problem but many problems.

I think you are taking a lot of risk in putting a lot of money in this casino, you are so confident in this casino because it is an old casino that you are making a big mistake that could cost you losing all your money. basic rule: when a casino has scam accusations and the people who are running the casino don't come to solve the problem, they don't come to talk about what's going on, they don't show up to justify themselves and tell their side of the story and show proof of what they are talking? so this casino no longer care about customers because they think they have a lot of customers so giving importance to a small number of customers is something they don't care about, are you trusting so much money in a casino with this behavior?

look:

Name: Cloudbet
Posts: 2483
Activity: 2338
Merit: 1110
Position: Legendary
Date Registered: October 27, 2013, 04:08:42 PM
Last Active: March 16, 2022, 05:29:35 AM


not been active on the forum for a long time, how could this be something normal? if you are robbed you will not be able to come and complain in this forum because it is not active

https://www.trustpilot.com/review/www.cloudbet.com

Do you think all these claim cases that are on trustpilot are fabrications? I can even accept that someone may be spamming, but I think there are real cases of complaints on trustpilot, but where is the casino to go to deny it? they don't show up. I hope you take great care when depositing money at this casino

Yes this is 100% real money. I think fraudsters put bad reviews, money laundering, and other crypto casino’s that want to lower the reputation for cloudbet.

It is really very big some of money if it is true and Cloudbet  really pays such big amounts of money it is really very good. Because very often casino do not pay big winnings and suspend the accounts.

https://casinogurubg.com/obzor-Cloudbet-Casino
Guru gives 0.6 out of 10. I had never seen such a low rating 

You should spread the positivity now as they paid your $110k withdrawal without any difficulties. They had requested for the KYC documents, which is reasonable for such big withdrawal. Cloudbet has pretty bad ratings on Trustpilot. We haven't seen those kind of accusations here in the forum. There is no way to judge whether those scam reports are valid or not.

KYC verification may take a long time at every casino if the users try to pass it through inappropriate or fake documents. I have seen similar complaints at different casino ANN thread.

https://ibb.co/f8JZb40
https://ibb.co/S5412Wj

I can understand this waiting time, I made a clear selfie(I know the rules from other casino’s) maybe if you send a bad quality, you keep sending Documents. For me they checked it in 3 days waiting time.

You can make a screenshot of your deposit, withdraw and winnings history then

Since you're still a newbie and can't attach image, you can copy paste the direct link from the hosting image website.

However I don't see any negative feedback on Cloudbet which mean people didn't think it's scam, but most people are complain about the long delay for Cloudbet to verification the user KYC.

For all who think this is a Scam: I registered saturday in cloudbet. Deposited 30.000$, won $80.000, I did payout 110.000$. They ask me for KYC Documents on monday, and just got paid full amount on thursday!

It took some time, thats why i searched on some forums, and I got scared about some scam reports I read,  but I am happy they are legit casino, no problems!

When new casinos come out I like to try them, but what I don't like about new casinos is that you always have to make deposits and if the casino becomes fraudulent it's mad that they take your money because you don't expect them to steal it but everything On the contrary, compete, play to see if you can make a profit, or play big, because I don't mind leaving about 10 dollars as long as it entertains me and I have fun because I take it for granted, but when they try to deceive us it's something that I don't It is tolerated, new casinos must leave or put faucets in order to have access to test the games and thus have more security.

People always play casino that is why a lot of new casinos appear and there is a big demand in casinos. So players have a big choice of casinos to play and they can choose new and old casinos.