Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 11. (Read 466116 times)

Cloudbet is on the market more than 10 years. It has a lot of users. May be that is why support works so slow. But 6 month to make decision is too long term.

This is very unusual, when I read your post I thought you meant cloudbet will take a look at your betting history during the previous six months and take a decision about your account, but it seems the support is actually going to take six months to give a verdict about your case, an amount of time which is simply too long.

I could get if they took a few weeks to solve a difficult case, but six months is simply too long as unless the amount you want to withdraw is quite high many people will just forget about it and assume they will never receive that money.

Oh gosh, really 6 months? If I were you I might forget if I have funds on Cloudbet, not to mention if they have a rule of dormant fee for inactive account and ask for more times since few casinos doesn't promise the case will be solved based on their beginning estimation. Any of Cloudbet's gambler need to be very patient because some casino doesn't want to accept bad words and it's might one of their rules.

After losing for 2/3 months, i finally have a decent sum to withdraw, and Cloudbet wants 6 months to review my bets. So my account is closed for now when they have ~1100USDT balance from me.

Proof: https://imgur.com/a/C4mtU1F

In my previous opinion I did not say that a casino that engages in manipulation and fraud will rank highly.
But from my previous opinion I said that not all casinos commit fraud or manipulation and casinos that have a high rating of good trust and good reputation will not commit fraud or even manipulation because they guarantee and perform good service to users will attract more trust and gain users. loyal which will give you big profits at any time, so please understand in advance what I have said before.

I see that some people regular appear in this thread who want to blame the casino Cloudbet. But they do not have any proofs and than they simply disappear without any explanations.

you need to post photos of the conversations you had with the support of this casino

you need to post id of deposits you made in this casino

you need to post pictures of the withdrawal attempt you made

how long did you lose access to your email? I think your case could be very complicated since the support might think that you are not the owner of the account and want to steal funds from the original owner of the account, but since you have access to the account and email address maybe it would be the case for you provide them with all email addresses and including images that you do not have access to the school email

This comment describes exactly what the situation is in this kenef cloudbet
basically if u win on cloudbet ur gonna get ur account locked and they will try to tell u that u breached their rules of terms and conditions for some reason even tho u didnt they will ask u to verify ur account when u provide the nesessary documents for that they will tell u that they are not able to do that no matter who the fk u are basically winning here freezes ur account and funds ive been trying to verify my account since 2020 havent even gotten a reply for months and now they tell me that i broke their rules for playing 4 bets and winning them its not even a big amount of money but they are just f**** up it happens to 5 6 people i know too overall bad website i would rather go use stake or something else
https://uk.trustpilot.com/review/www.cloudbet.com

Hi all forummembers,

Does Cloudbet support reads/use this forum?

I logged in my cloudbet account via Facebook-login. My facebook account is linked to 3 emails. 2 i still use and 1 schoolemail wich i cannot access anymore.

When i gambled a bit and wanted to withdrawl my BTC, it sended an withdrawl confirmation link to.. you guess it.. the schoolemail wich i cannot acces anymore. So the withdrawl i cannot use anymore.

I asked support to change my email to some other email linked to my facebook account linked to my Cloudbet login, they told me that they "escalated it to the relevant team". This is been 4 days ago and had zero respons since then.

Does any Cloudbet support here can help me out or someone had the same situation?

Thanks for reading and have a nice evening all

They will not gonna be classified as big and trusted casino if they are doing fraud to their customer. Top casinos climb to the leaderboard because they slowly build their reputation through a better customer support service and good bonus promotion. Typically small casino pull fraud than big casino since they have small bank roll and their profit is small due to low volume of costumer. With this situation, They are always become tempted to scam those seasonal whale players that deposit on their casino due to bonus.

This is why playing on unknown casino just because they are offering a good bonuses is very dangerous.

However, it seems that not all casinos do manipulation and fraud.
Especially at a number of casinos that have succeeded in becoming the biggest and most trusted casino line-up. Of course, these casinos guarantee the comfort and safety of every user in them because they prioritize service and quality for every user who plays or bets there.
If we think clearly as to whether successful and well-established casinos commit fraud to their customers who have given them large amounts of profit.
So there is no reason for the casino to do manipulation and fraud.

The more strict is regulation the more protected the rights of common players. There are a lot of different kinds of manipulations and frauds in casino and the rights of the players must be protected.

Regulation is being tightened for a reason, but in order to protect the rights of investors, players and ordinary users. How many scams have there been with exchanges and casinos. And after such hacks and scams, regulation is tightened every time and will continue to be tightened, since fraud does not stop.

Now the regulation is being tightened and the passing of KYC is mandatory in almost all exchanges, even decentralized and casinos. If a person has honestly passed KYC, then he will not cheat and will play honestly. Another thing is that the casino must ensure that all KYC players pass honestly, and do not buy accounts with passed KYC.

Yes, it's true and there are some casinos that don't provide KYC requirements for their casino site users so gamblers who don't like KYC setup can play or bet at the casino.
If you say that KYC is not for security, but what actually happens is that KYC is made for security. As an example of what you have said, KYC is made to verify whether gamblers are in money laundering cases or citizens who are prohibited from using the site, then can't you take the main point, which is security for the casino so that no user is in a money laundering case, because if that happens then the casino site will also be in trouble in that case and be dragged into a case where the casino is a place of storage or duplicating money by the accused in money laundering cases.
So KYC also plays an important role for the security of a casino site.

This is especially true for old casinos with a large number of customers. Therefore, you need to be prepared that the answer to the request can be waited for a whole week, and not 1 day as you want.

Sometimes casinos can be very slow on their responses and the communication they sustain with their customer is not really the best, this could give the impression they may be about to scam you but their customer support is simply overwhelmed with all the work they have to deal with, now with that being said their main account is not very active in the forum anymore as they have not posted in almost a year, but they seem to have logged in just a week ago so it may take some time before they see your post and decide to look more closely at your case.

i like to complain
get issue with lot of bookmakers
but cloudbet is the one they never ask me anything
i do the verification in their website ( its not KYC fully as they just ask passport and picture id)
i deposit 8k and withdraw more than 24k without any issue
of course if u play from a banned country u will have trouble
but to say its a scam its unfair

This thread has taken a lot of worry and stress away from me.  Great forum too, glad I found it

Cloudbet asked me for KYC and have been quite slow to respond as well as asking for more than normal, they want actual bank statements I received in the mail, which I dont have so have had to order from my bank.  The problem I have is I opened the account when I was in Spain visiting my family, but I am not a Spanish resident I am a Uk resident.  I wasnt aware of the whole residency thing with gambling. Afterward I found out UK residency is restricted so I guess that means I will lose all my winnings unfortunately, they werent very much but still annoying if thats what happens.  But the slow responses and all the bad reviews I was seeing on trustpilot had me absolutely sick with worry that they would steal my deposit as well as taking my winnings.  I have barely slept all weekend but finding this site and seeing that they are reputable, just very thorough with their KYC  and a little slow with the responses has really taken some stress away about this.  

I actually made a thread in the sscam forum as I wasnt sure where to post about my problem, but I deleted it after seeing I may jumping the gun and letting worry get the best of me.  Ill keep the forum posted about what happens, I really hope I get it all figured out soon, never been so stressed out.

therefore as I said in several threads of complaints about KYC issues, I always say there is nothing wrong with doing KYC on gambling that has a license for convenience and security when betting. and doing KYC is not fully complying but only complying with the rules that apply to the gambling platform, and that looks fine.
some people here who have high rollers certainly won't mind doing KYC to comply with applicable regulations.


for gamblers who do not like KYC and are looking for gambling without a license, it will be at their own risk as they have already made their plans and I am sure, gamblers who only gamble in anonymity, they are waiting for much less funds.