Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 5. (Read 465733 times)

self proclaim "The No.1 Bitcoin gambling Site"     I've been a a member since they are started.. I can say they have poor customer service specially if you are a highroller and also if you are winning. So be careful with this site..

I appreciate your input on personal responsibility in addressing addiction. It's true that individuals should take proactive measures. However, it's equally important for gambling operators like Cloudbet to uphold their responsibilities, especially when they claim to operate within the bounds of the law. Deceptive marketing tactics can undermine the efforts of individuals in recovery. It's essential to address both sides of the issue for a fair perspective.

Gambling or any form of addiction starts with you helping yourself. When you are an alcohol addict, you keep away from material, any place or situation that might lead you to become an alcoholic once again.

Same thing with gambling or online gambling. After self-excluding, you should have abandoned all the email addresses related to casinos or at least unsubscribed from receiving the promotional offers/materials.
Stopping addiction takes a lot of sacrifice, lest any small triggers put you back in the state where you were.

I am currently addressing a problem gambling addiction and have taken proactive measures by permanently self-excluding myself from participating in any form of gambling with legal and licensed operators within Australia. This self-exclusion was intended to ensure that I could not engage in gambling activities, even if I were inclined to do so.

In September 2022, I encountered a troubling situation when I received marketing communications from Cloudbet. These communications explicitly encouraged my participation, stating phrases such as "join the club" and claiming that Cloudbet had been "serving Australia's crypto community since 2013." I possess substantial evidence documenting these marketing materials.

Moreover, when accessing Cloudbet's website from an Australian IP address, their homepage boldly declared, "The best Bitcoin sports betting site in Australia." Once again, I have gathered concrete evidence to support this claim.

Regrettably, these marketing tactics successfully lured me into activating an account with Cloudbet. Over the course of my account's existence, I made deposits exceeding $40,000. During this period, it became increasingly evident that my vulnerability to problem gambling was exploited rather than addressed.

Eventually, I encountered a disconcerting situation where I could no longer access Cloudbet's website, as it displayed a government notice stating that they were "banned." Upon conducting further research, it became apparent that the Australian Government and the Australian Communications and Media Authority (ACMA) had formally banned Cloudbet and conveyed this decision in July 2022. This action occurred two months prior to the distribution of the misleading marketing material and my account activation. I am prepared to provide documented proof of the public notice and correspondence between the Australian government, Cloudbet, and Curacao Egaming regarding this matter.

I am deeply troubled by these circumstances, as I feel I have been deceived, misled, and deliberately targeted by Cloudbet. Had Cloudbet genuinely held an Australian license, as they professed, I would not have been able to create an account in my excluded state.

Upon contacting Cloudbet's support and raising my concerns, they consistently maintained that my understanding was incorrect and asserted that they were legally operating under full licensure within Australia's jurisdiction. This, I firmly believe, is a manifest falsehood.

Cloudbet's own licensing requirements explicitly dictate that operators must have a thorough understanding of the laws governing the jurisdictions in which they offer games of chance. Furthermore, their terms and conditions, which I reviewed carefully, unambiguously state that they do not accept registrations from individuals residing in jurisdictions that prohibit online sports betting, gambling, gaming, and games of skill, particularly when involving cryptocurrency.

“7.1.1. Before you are able to start playing on the Website, we will require you to first register with us.


7.1.2. We do not accept registration from persons resident in jurisdictions that prohibit you from participating in online sports betting, gambling, gaming, and/or games of skill, for and/or with Cryptocurrency.“

The issue transcends my personal experience; it raises a significant concern regarding Cloudbet's actions and the broader implications of their conduct. By allowing individuals from banned jurisdictions to register, Cloudbet potentially manipulates the situation to its advantage, misleading players with marketing materials while retaining the ability to deny payouts should a player win significantly.
There are plenty of examples I can provide where Cloudbet refused to pay users from banned jurisdictions and rather than paying out winnings, decided to void all bets and refund deposits. Cloudbet should remain consistent and do that for the losers too.

It does not look good at all when the Cloudbet forum representative has not logged in since 9th January 2023. It virtually demonstrates they have given up as far as their involvement in the forum is concerned. You have locked your thread therefore it is not possible to post there but at least you managed to withdraw $10,000 yesterday.

The remaining $30,000 is still pending according to your last post. Hopefully you will receive all outstanding funds soon.

from what I could see in your thread in total you had to withdraw 35000 USDT, and they already allowed you to successfully withdraw 20,000 USDT, so there are still 15000 USDT left for you to withdraw, something interesting is that you managed to make all these withdrawals without I need to go through KYC, but the question I can't understand is why do you have to withdraw the money in parts instead of withdrawing it all at once? That's why I ask you: did you choose to withdraw in parts or did you choose to withdraw all at once but the casino is sending the money in parts?

the answer to this question would lead us to more other questions such as why would the casino be giving you money in parts and with a difference of a few days? the casino doing this could lead me to think that they are waiting for a lot of people to lose so that they can take the money that these people lost and pay you, that would be the only plausible explanation, but I have also read somewhere a similar case related with another casino and in that casino they blamed the payment provider, I hope this is not the case with your problem and Cloudbet

I also hope we don't hear things like: our team is investigating to see if there was any cheating and then we will pay, I hope you manage to make all the withdrawals, in my opinion you should not have closed your thread in the scam section accusation, that's because your problem it has not yet been completely resolved, while your problem is not completely resolved you have to leave the thread open, also because it is a case of accusation of scam that you opened against the casino, even if you are being paid in parts it does not mean that you have already been 100% paid

Most of the case same like yours usually resolved without the Cloudbet response here in the forum. All of them just patiently wait for the Cloudbet response from live support and email for the result. No one can help you here in the forum since Cloudbet is not active here

The only time we can help you is if Cloudbet denied your withdrawal without any reasonable explanation. Just keep asking them for an update to your case. Your story of very lucky on slot games is always the one that ends up with investigation and take long time to resolved.

https://bitcointalksearch.org/topic/what-should-i-do-if-the-cloudbet-casino-withdrawal-is-delayed-for-more-than-56-h-5463005
I hope my patience can be exchanged for the smooth withdrawal and support of the cloudbet team

Hello,

I hope this message finds you well. I am reaching out to you on behalf of a major event happening next year in Germany, specifically on the biggest island in the country. We are in the planning stages of an exciting project called "King of the Ghetto" (Ghetto Games), which aims to bring together various engaging activities and games within a unique urban environment.

As we kick off this initiative, we are thrilled to announce that our first tournament will be a 2vs2 basketball competition. The tournament will attract a diverse range of participants and spectators from across Germany and beyond. We believe that this event has the potential to captivate the attention of a wide audience due to its innovative concept and inclusive nature.

Considering your esteemed position as the No.1 Bitcoin Gambling Site, we believe that a partnership with your brand could significantly enhance the success and visibility of the tournament. Your expertise in the online gambling industry, coupled with our event's exciting urban sports atmosphere, would create a compelling synergy.

We would be honored to have you as a sponsor for our event, providing various benefits and exposure for your brand. By partnering with us, you can gain substantial visibility among a passionate audience, both online and on-site. Our marketing efforts will be focused on highlighting our sponsors throughout the event, ensuring maximum exposure and recognition for their support.

We would be delighted to discuss the sponsorship details further and tailor a package that suits your brand's objectives and desired level of involvement. Please let us know if you are interested in exploring this opportunity or if you have any questions. We are open to scheduling a call or meeting to provide more information about our event and discuss potential collaboration possibilities.

Thank you for your time and consideration. We look forward to hearing from you soon and hope to establish a fruitful partnership that will benefit both of our endeavors.

The user has uploaded rar file on the Mega. The size of the file is 13.5 MB. I'm wondering what kind of proof he has uploaded on Mega by using rar format! The forum members shouldn't download and extract such file which has been uploaded by a newbie user. Anyway, I have already pointed out in my previous post that users have to reach Cloudbet support team for resolving issues.

I advise you to contact their support first, in case more days go by without having your money then the next step is that you should create a thread in this section:

https://bitcointalk.org/index.php?board=83.0

and you will have to post all conversations and evidence that you sent your money to their casino, and as other members have said, do not link to downloads because that is something suspicious, @Coin_trader has already given you a website for you to upload photos and post in this thread


When you enter the forum and your problem is still not resolved, I also advise you to create a thread in this section:

https://bitcointalk.org/index.php?board=83.0

and you must post all the evidence you have and also always be careful when using any casino, the fact that some casino is old does not mean that it is a reliable casino, this casino particularly in the past has had problems for not good behavior, so you are everyone, be very careful, do not use a casino that has had a problem in the past, even if it is a very old casino and the number of complaints about this casino does not stop increasing and you and everyone who has complaints should also post them here on this site:

https://www.trustpilot.com/review/www.cloudbet.com

When a person enters a casino, they enter for two reasons, the first to have fun and the second to win money, the order of the reasons can change, the bad thing here is that the casino looks like an ATM or that at the moment they are If the player's luck runs out, the casino will teach him a lesson, so it is not good to see a casino as a job or as a way to have money, because the person can be very disappointed, so you have to be consistent with what you have, and that is, determine how much money you are willing to lose to deposit it in a casino, if you lose there are no regrets, but if it multiplies it is because luck was on your side and there is nothing left to do but congratulate.

You can use talkimg.com if you want to upload your file for proof. Mega meeds to download files first before we can view which I doubt someone is willing to risk just to help you.

You can drop your transaction ID of your deposit so that we can check on blockchain explorer if your deposit received enough confirmation to be credit on the casino. Bitcoin network experience a very busy network in past few days. There’s a chance that you use a very low fee that makes it pending for a long time. Cloudbet usually credit balance once it received a few confirmation on blockchain.

Also as @Tusandii said. Cloudbet is not active anymore here. Asking their support is the most effective way to solve your issue.

No one can help you to solve the deposit problem you are experiencing.
But I suggest you contact their support team or send a message via email so the team can solve it soon.
Problems such as long deposits or withdrawal problems only the support team can solve whereas we members in the forum are only able to provide suggestions or input so that you can get a resolution immediately but it all depends on yourself whether you want to always complain to the team via support or e-mail message.
Try this method first and hopefully the problem with your deposit can be resolved soon.

I have been depositing for 3 days but I still don't see my funds, can someone solve my problem?https://mega.nz/file/VXVQEDLL#bzmWkQK2w4CRiR1Vdam-zpLgnZZ-_ysYTWpabnOCMx8

Cloudbet took 6 months to verify that you are using multiple accounts there! The whole process took 12 months, where you are responsible for the 6 months delay. Whatever, it is quite funny that they have taken 6 months to find it out why they suspended your account. This is the first time I'm seeing a casino to take 6 months for finding the ban reason. Can you post some evidence (screenshot of the email messages by obscuring sensitive information) of your claim?

Only the support team of Cloudbet can solve the issues. A reputable forum member (old campaign manager of Cloudbet) had confirmed it a few weeks ago.


But Cloudbet support team has closed your account by suspecting you as a multiple account user. In that case, you have to submit a complaint on mediator (E.g. Askgamblers) to get some help.

Can someone help me with Cloudbet, any managers etc in here?

Last year Cloudbet suspended my account without any reason, they told me they need to make KYC (even though they want customers to believe they are anonymous bookie) - what was strange they told me all details are sent to my google mail. And here the 'fun' starts:

1)I've lost google password so asked them to send me details to 2nd mail, they denied!!! and kept account frozen/suspended.

2) Took me 6 months to restore password as I had around 0,1 BTC I didnt want to give up. Finally I've restored Gmail, mail from cloudbet was there. All KYC documents were sent as asked, then Cloudbet replied that my account is frozen for.... 6 months saying "Your account is blocked while we conduct a betting integrity investigation. Please note that this process can take up to 6 months"

3) I have replied that it's already been frozen for 6months but again no reply from their side.

4) Have waited another 6months, which finished last month. I've sent them mail once again and here's their another reply: "Your query will need to be confirmed by the relevant team as this falls in their line of expertise and they'll be able to assist as best as possible. Once they've replied, which should be momentarily, you can rest assured that you'll be notified via email straight away"

5) Another 10 days passed without information, so I replied once more and then: "I apologize for any inconvenience that this has caused, however, after a review from our sports department, we have come to the conclusion that your account must be permanently suspended due to a violation of our rules regarding multiple accounts.

7.1.10.2. Only one account per customer/IP/household is allowed. If you attempt and/or successfully open more than one account, all of your accounts may be blocked, suspended or closed and any Cryptocurrency credited to your account frozen."

All above took them 12months as they believed I wouldn't reply or sth. I have wrote back for any proofs of breaking their rules, explaining that with VPN - IP is more that sure to be xxx times used by different users. Of course no specific reply again from Cloudbet.

They not only stole my winning BTC, but also my deposits. Which is just a stealing customers money.

Any managers/admins of Cloudbet in here to help???

Yes, because that's all gamblers want when they are at the casino, but having thoughts and assumptions about coming to the casino to make a profit is not the right thing for gamblers because getting profits from gambling is not as easy as saying that.
Instead of gambling to try their luck and luck, many gamblers actually lose what they should be able to use for fun, in gambling wins and profits are a bonus from the fun you get while playing so if you hope too much there will only be disappointment and emotione.
Yes, you're right, and only gambling addicts think of gambling as a place to make money.

when a casino is accused, the person needs to tell everything that happened from the beginning without hiding any details, it is also necessary for the person to post all the evidence, because without proof no one will believe you, I think you will understand that I am right about that everything I'm talking about, for example you have to say how many times you contacted the support of that casino and you have to post evidence of that conversation you had with the support of the casino, then you have to show photos of your account with balance, removed so we can see that you are telling the truth.

about the casino, well I don't know how reliable they are because I haven't used this casino for a long time and stopped using it due to the many complaints they had in the past although they managed to resolve all complaints in the past, for as long as they took their time and their behavior towards customers made me afraid to use this casino, today I still have the same way of thinking about this casino years ago, I would not use this casino. unfortunately here in the forum there is not much that can be done for them to solve a case

all you have to do is tell everything and post proofs in this section and then here

https://bitcointalk.org/index.php?board=83.0

and hope that your problem is solved and that it serves as a warning to other people

Cloudbet are stealing my money there are refusing to sort a deposit for me been 3 weeks my username there is : Mmaalouli

I have been a 5 year old vip diamond player and the way they handling this is very bad

Thwyr holding around 3k and am gonna proceed the legal way now i waited almost month with nothing no hope no nothing and my funds sitting in their wallets