Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 222.

88highroller

member

Activity: 84

Merit: 10

Quote from: Lionidas on September 22, 2016, 07:37:57 PM

Quote from: bitcoluck on September 22, 2016, 05:25:11 PM

I'm already waiting 1 hour to get my winnings, same as yesterday

Cloudbet has become the worst casino for betcoin so far.
They have become this big and have crashed and burned so fast and other casinos have noticed and have taken the initutive to take on their customers.

Face it, you are done here Cloudbet. Your site is dying a slow and painful death with the way your support team have failed to deliver in the last month.
You should fire them all and start over again if you want your site to survive past the end of the year.

As a high roller, cloudbet was my favorite site. Whil thier support is very bad since 2013, ppl asked them to enlarge the support team, but still like this. I will bet in other sites until they solve all the mess here.

Lionidas

hero member

Activity: 1008

Merit: 1012

Quote from: bitcoluck on September 22, 2016, 05:25:11 PM

I'm already waiting 1 hour to get my winnings, same as yesterday

Cloudbet has become the worst casino for betcoin so far.
They have become this big and have crashed and burned so fast and other casinos have noticed and have taken the initutive to take on their customers.

Face it, you are done here Cloudbet. Your site is dying a slow and painful death with the way your support team have failed to deliver in the last month.
You should fire them all and start over again if you want your site to survive past the end of the year.

bitcoluck

hero member

Activity: 812

Merit: 505

I'm already waiting 1 hour to get my winnings, same as yesterday

Bettor1

member

Activity: 110

Merit: 10

Quote from: Cloudbet on September 22, 2016, 04:53:18 AM

Quote from: Bettor1 on September 21, 2016, 09:50:26 PM

Settle bet #2831826

And yes I wrote support 4 times I was told to be patient 7 days ago HAHAHAHA

Hey Bettor1,

Your bet has been settled now, and you should see the funds in your Cloudbet account.

Cheers,

Dan
Cloudbet

Glad y'all could finally get it settled. thank you!!

Gee1984

member

Activity: 65

Merit: 10

What about my question, Cloudbet? See the top of this page in the thread.....

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: bestgr on September 22, 2016, 03:17:48 AM

I placed a bet in event 263700. The bet (bet id 2872901) was for total goals and it was "Under 3.75".

They hadn't graded it for something like 20 hours. I sent them an e-mail and they graded it some hours later.

Now there is a different problem. They graded it as "PUSH" although the match ended 3-0, so it is a "WIN".

I sent them an e-mail, said they forwarded my request to the sportsbook team (which is probably an automated response with anything sportsbook-related) and haven't heard of them for more than a day now.

VERY unprofessional.

I have seen TOO MANY posts with WRONG graded bets from Cloudbet. My guess is that sometimes they intentionally grade bets wrong and hope people won't notice. Pathetic.

PS: @Cloudbet: I will change this post if you can prove me wrong.

Hey Bestgr,

Thanks for your message.

Your bet on Stallion FC vs Forza FC (Under 3.75) was graded as a push because the game was never officially started. StallionFC were awarded the win by default.

According to our sportsbook rules for soccer, which can be found here: https://www.cloudbet.com/en/sportsbook_rules

Quote

If a match does not start as scheduled, and does not start the same day (local time of the match site) then wagers on the match will be void.

and

Quote

A match must reach full time for wagers on the total number of goals scored in the match to stand.

I hope this helps clarify your question, but please don't hesitate to contact me if you have any further queries.

Thanks,

Dan
Cloudbet

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: Bettor1 on September 21, 2016, 09:50:26 PM

Settle bet #2831826

And yes I wrote support 4 times I was told to be patient 7 days ago HAHAHAHA

Hey Bettor1,

Your bet has been settled now, and you should see the funds in your Cloudbet account.

Cheers,

Dan
Cloudbet

durrrrdwan

member

Activity: 88

Merit: 10

Quote from: bestgr on September 22, 2016, 03:17:48 AM

I placed a bet in event 263700. The bet (bet id 2872901) was for total goals and it was "Under 3.75".

They hadn't graded it for something like 20 hours. I sent them an e-mail and they graded it some hours later.

Now there is a different problem. They graded it as "PUSH" although the match ended 3-0, so it is a "WIN".

I sent them an e-mail, said they forwarded my request to the sportsbook team (which is probably an automated response with anything sportsbook-related) and haven't heard of them for more than a day now.

VERY unprofessional.

I have seen TOO MANY posts with WRONG graded bets from Cloudbet. My guess is that sometimes they intentionally grade bets wrong and hope people won't notice. Pathetic.

PS: @Cloudbet: I will change this post if you can prove me wrong.

Plenty of such errors we have seen before, I think they intentionally do it, if people didn't check that, they earn money from the shady tricks.

bestgr

newbie

Activity: 57

Merit: 0

I placed a bet in event 263700. The bet (bet id 2872901) was for total goals and it was "Under 3.75".

They hadn't graded it for something like 20 hours. I sent them an e-mail and they graded it some hours later.

Now there is a different problem. They graded it as "PUSH" although the match ended 3-0, so it is a "WIN".

I sent them an e-mail, said they forwarded my request to the sportsbook team (which is probably an automated response with anything sportsbook-related) and haven't heard of them for more than a day now.

VERY unprofessional.

I have seen TOO MANY posts with WRONG graded bets from Cloudbet. My guess is that sometimes they intentionally grade bets wrong and hope people won't notice. Pathetic.

PS: @Cloudbet: I will change this post if you can prove me wrong.

durrrrdwan

member

Activity: 88

Merit: 10

Quote from: shylastrikes on September 22, 2016, 12:49:27 AM

Quote from: forzendiablo on September 21, 2016, 10:18:56 PM

so this site pays out or not? i didnt make withdrawals now but i will when i make enough money

Most of my bets are paid within a couple of minutes. My parlay was finally paid, but after ~25 hours. I think it is just the parlays that are slow to pay (I placed a bunch of single bets and in-game bets two days ago that were fine). Anyways, I got my coins so they aren't a scam...it is a bit disappointing though waiting so long.

Also, the payout was, as always, instant. It was just grading the bet that took so long.

Yep, they are always paying slowly, sometimes big payment is very quick, but sometimes everything is very slow.

shylastrikes

newbie

Activity: 14

Merit: 0

Quote from: forzendiablo on September 21, 2016, 10:18:56 PM

so this site pays out or not? i didnt make withdrawals now but i will when i make enough money

Most of my bets are paid within a couple of minutes. My parlay was finally paid, but after ~25 hours. I think it is just the parlays that are slow to pay (I placed a bunch of single bets and in-game bets two days ago that were fine). Anyways, I got my coins so they aren't a scam...it is a bit disappointing though waiting so long.

Also, the payout was, as always, instant. It was just grading the bet that took so long.

casinobonusgiveaway

hero member

Activity: 528

Merit: 500

Quote from: forzendiablo on September 21, 2016, 10:18:56 PM

so this site pays out or not? i didnt make withdrawals now but i will when i make enough money

Their grading system is a bit slow, maybe not automatic, it is a manual system.

forzendiablo

legendary

Activity: 1526

Merit: 1000

the grandpa of cryptos

so this site pays out or not? i didnt make withdrawals now but i will when i make enough money

Bettor1

member

Activity: 110

Merit: 10

Quote from: Cloudbet on September 19, 2016, 03:43:07 AM

Hey guys,

Over the weekend we had an issue with wagers not being settled in a timely manner.

Our team has now settled any outstanding bets that were placed in a 'pending' state, and all outcomes should now appear in your account history.

If you have any further questions, please feel free to ask.

Thanks,

Dan
Cloudbet

t

Hey you piece of shit you just gonna ignore me?? What the fuck is wrong with y'all bet has been pending since September 14th ARE TOU FUKCING KIDDING ME Huh

Then come up here and not say a word to me. Shitty customer service and not even bonus or settled bet 10 days later you should be ashamed of yourself

Settle bet #2831826

And yes I wrote support 4 times I was told to be patient 7 days ago HAHAHAHA

shylastrikes

newbie

Activity: 14

Merit: 0

Quote from: haankoammu on September 21, 2016, 02:33:51 PM

I had the bet being pending twice, One for around 1 BTC and the other for 0.08 BTC... I had to wait for more than 48 hours both of these times and therefore wasn't satisfied at all, I got paid though. To be honest most of the bets that are not interrupted or have some issue in coverage are graded instantly and probably automatically and that's probably why bets requiring manual grading are rare and need time.

Yeah but when I go to my pending bets, I can click on each game and it goes to that games page. It shows that the game is over and my team won. If their system says the game is over and my team won, why doesn't the parlay automatically grade. Also, I'm not an expert but can't they manually go in and either grade the wager as a win or update the correct scores. They are MLB games after all, so it's not like the scores are hard to find: http://m.mlb.com/scoreboard#date=09/20/2016

And finally, I was watching the games and there were no interruptions or anything like that. The games continued as planned until they finished. Hopefully the bet is graded today...I really don't want to wait a week to settle a bet.

Aqualung89

hero member

Activity: 1680

Merit: 529

Quote from: EustormBit on September 21, 2016, 12:31:26 AM

Quote from: Aqualung89 on September 20, 2016, 06:14:13 AM

Hi Cloudbet I can't get been betting Betting was going to get to the games in the picture but it was officially stopped moments site progress. Freezing when I try and I'm taking bets bets all of them. When do you intend to find the cure? Frankly, happens all the time.

If you look at the example I attached picture minutes if understandable.

its been a week live bet sometimes get freeze.. and now web is down i hope they fix it. and please dont take a long time..

It's not often I'm already experiencing this problem every day, 1-day event with so happens I missed crucial matches. In the past I have not encountered such a situation. Search for a situation where we can say that the last 1 month.

doingwork

newbie

Activity: 20

Merit: 0

my wager is still pending bet id 2831757

date was sept 15th

sent ticket to support and also msg here to cloudbet dan wtf

shylastrikes

newbie

Activity: 14

Merit: 0

I placed a 3 game parlay last night (MLB moneyline games) which won but it still isn't graded. Normally, my bets are graded in a couple of minutes but it has already been 20 hours? I did send and e-mail and they said they would forward it to the sportsbetting department but that also was 10 hours ago. Is anyone else having this problem? I do make deposits and bets from time to time but something like this has never happened to me. I hope Cloudbet isn't closing shop on the day I decide to deposit and win.

Bet ID 2873555

haankoammu

member

Activity: 115

Merit: 10

I had the bet being pending twice, One for around 1 BTC and the other for 0.08 BTC... I had to wait for more than 48 hours both of these times and therefore wasn't satisfied at all, I got paid though. To be honest most of the bets that are not interrupted or have some issue in coverage are graded instantly and probably automatically and that's probably why bets requiring manual grading are rare and need time.

Apex.bede

member

Activity: 80

Merit: 10

So from what i read here it mean its not recomend to deposit & play on this site? Bcoz cloudbet still had alot problem with their payment rite?

Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 222. (Read 465733 times)