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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 223. (Read 465733 times)

newbie
Activity: 4
Merit: 0
Hi Cloudbet,

Please check my bet id 2875251. i have sent you a ton email for grading my bet, but this bet almost 12 hour without processing yet. i need my win now.
member
Activity: 65
Merit: 10
Cloudbet, do you limit customers individually?

YES or NO?

Currently, we run two models. On some markets we never limit customers (bet again and again for the max if you wish), and on some markets we limit some customers.

We are moving all markets towards our new models where customers are never limited. This has been in process for some time as we need to test each market carefully. It is likely we will have all markets on our new system in the next 4-6 weeks.

On which markets are you being limited? Are they live or pre-match? If you let us know, we could possibly prioritise those markets.

Cheers,
Cloudbet

3 months ago you said this, Cloudbet!

When will you finally have completed the "process of moving all markets towards our new models where customers are never limited"?
Back in June you said it would take 4-6 weeks and now it's 3 months and counting....was it just a bullshit story of yours?
member
Activity: 124
Merit: 10
Hi Cloudbet I can't get been betting Betting was going to get to the games in the picture but it was officially stopped moments site progress. Freezing when I try and I'm taking bets bets all of them. When do you intend to find the cure? Frankly, happens all the time.



If you look at the example I attached picture minutes if understandable.





its been a week live bet sometimes get freeze.. and now web is down i hope they fix it. and please dont take a long time..
member
Activity: 109
Merit: 100
Good site, but a very narrow bet line and bet options in each match
hero member
Activity: 1680
Merit: 529
Hi Cloudbet I can't get been betting Betting was going to get to the games in the picture but it was officially stopped moments site progress. Freezing when I try and I'm taking bets bets all of them. When do you intend to find the cure? Frankly, happens all the time.



If you look at the example I attached picture minutes if understandable.



newbie
Activity: 20
Merit: 0
Hey guys,

Over the weekend we had an issue with wagers not being settled in a timely manner.

Our team has now settled any outstanding bets that were placed in a 'pending' state, and all outcomes should now appear in your account history.

If you have any further questions, please feel free to ask.

Thanks,

Dan
Cloudbet


Still waiting on bet id 2831757 to be complete its from sep 15th why so long and not completed yet after you mention all bets settled?

legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Hi you guys graded my wager wrong for bet Id

2860634

It was placed in the 6th inning game ended in 7th.rules state live bet wagers for baseball need to finish complete game or its voided. Why is it graded a loss??

Hey Workout,

We've had a look at your bet, which was indeed graded incorrectly. We have amended the outcome to a push, and your funds have been returned.

Thanks for bringing this to our attention, and good luck with your future bets.

Cheers,

Dan
Cloudbet
newbie
Activity: 20
Merit: 0
my wager is still pending bet id 2831757

date was sept 15th
newbie
Activity: 57
Merit: 0
Please resolve my issue. I need to make another wager
newbie
Activity: 57
Merit: 0
Wager still hasn't been resolved
newbie
Activity: 57
Merit: 0
So you don't think they should follow the rules they state on site.  Wager should be push not loss
member
Activity: 88
Merit: 10
Cloudbet is the largest bitcoin casino and sportsbook, according to alexa.com

I don't know why there are so many people here complain if CB is still no.1 in bitcoin gambling industry. Their support really suck or you are other sites' shills??   Huh

They do have a terrible support unfortunately. I believe its handled by an individual or a very small team. The support was good in the beginning and has slowly started dying since then.

I've been waiting on a pending bet since September 14th not here to bash cloudbet. But they have treated me like this over and over and over , I left for competition coup,e days again and it has been AMAZING. Withdraws within hour and bets settled within 10-20min this places is falling apart and they need to fix it before it to late

Just leave here, others have faster grading speed, if you hate slow gradinga(everyone should hate slow grading)
newbie
Activity: 57
Merit: 0
All markets will be cleared according the final result after 9 innings (8 1/2 innings if home team is leading at this point).
If a match is interrupted or cancelled and won't be continued on the same day, all undecided markets are considered void.
newbie
Activity: 57
Merit: 0
newbie
Activity: 57
Merit: 0
Hi you guys graded my wager wrong for bet Id

2860634

It was placed in the 6th inning game ended in 7th.rules state live bet wagers for baseball need to finish complete game or its voided. Why is it graded a loss??
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Hey guys,

Over the weekend we had an issue with wagers not being settled in a timely manner.

Our team has now settled any outstanding bets that were placed in a 'pending' state, and all outcomes should now appear in your account history.

If you have any further questions, please feel free to ask.

Thanks,

Dan
Cloudbet
legendary
Activity: 840
Merit: 1000
To Step up their game they should also add something for the bonus. After I claimed my initial deposit bonus, the points I have has no use and they won't even let us create another account.
hero member
Activity: 1008
Merit: 1012
Quote
Cloudbet is the largest bitcoin casino and sportsbook, according to alexa.com

I don't know why there are so many people here complain if CB is still no.1 in bitcoin gambling industry. Their support really suck or you are other sites' shills.

This is 100 % accurate.
Says the guy with their signature. Cheesy

Everybody has their own experience with the casino that they use.
So their story is "accurate" to them. Wink
I have used them and am not happy with them even if they give you free bonus.
Without giving a positive customer experience then they are gone from the customer's minds.
sr. member
Activity: 378
Merit: 250
Quote
Cloudbet is the largest bitcoin casino and sportsbook, according to alexa.com

I don't know why there are so many people here complain if CB is still no.1 in bitcoin gambling industry. Their support really suck or you are other sites' shills.

This is 100 % accurate.
legendary
Activity: 1526
Merit: 1000
the grandpa of cryptos
Cloudbet is the largest bitcoin casino and sportsbook, according to alexa.com

I don't know why there are so many people here complain if CB is still no.1 in bitcoin gambling industry. Their support really suck or you are other sites' shills??   Huh

They do have a terrible support unfortunately. I believe its handled by an individual or a very small team. The support was good in the beginning and has slowly started dying since then.

I've been waiting on a pending bet since September 14th not here to bash cloudbet. But they have treated me like this over and over and over , I left for competition coup,e days again and it has been AMAZING. Withdraws within hour and bets settled within 10-20min this places is falling apart and they need to fix it before it to late

I guess one reason they can do that much is due to the fact, a newbie usually falls into their site. So they are still getting a lot of customers. But they actually can be much bigger if they have the right support and customer reponse times.

i actually thing the team behind site changed or at least stepped up.

still bonuses for deposit are.. sucky if not call it other S word..
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