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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 223. (Read 466323 times)

member
Activity: 65
Merit: 10
What about my question, Cloudbet? See the top of this page in the thread.....
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
I placed a bet in event 263700. The bet (bet id 2872901) was for total goals and it was "Under 3.75".

They hadn't graded it for something like 20 hours. I sent them an e-mail and they graded it some hours later.

Now there is a different problem. They graded it as "PUSH" although the match ended 3-0, so it is a "WIN".

I sent them an e-mail, said they forwarded my request to the sportsbook team (which is probably an automated response with anything sportsbook-related) and haven't heard of them for more than a day now.

VERY unprofessional.

I have seen TOO MANY posts with WRONG graded bets from Cloudbet. My guess is that sometimes they intentionally grade bets wrong and hope people won't notice. Pathetic.


PS: @Cloudbet: I will change this post if you can prove me wrong.

Hey Bestgr,

Thanks for your message.

Your bet on Stallion FC vs Forza FC (Under 3.75) was graded as a push because the game was never officially started. StallionFC were awarded the win by default.

According to our sportsbook rules for soccer, which can be found here: https://www.cloudbet.com/en/sportsbook_rules

Quote
If a match does not start as scheduled, and does not start the same day (local time of the match site) then wagers on the match will be void.

and

Quote
A match must reach full time for wagers on the total number of goals scored in the match to stand.

I hope this helps clarify your question, but please don't hesitate to contact me if you have any further queries.

Thanks,

Dan
Cloudbet
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013

Settle bet #2831826

And yes I wrote support 4 times I was told to be patient 7 days ago HAHAHAHA

Hey Bettor1,

Your bet has been settled now, and you should see the funds in your Cloudbet account.

Cheers,

Dan
Cloudbet
member
Activity: 88
Merit: 10
I placed a bet in event 263700. The bet (bet id 2872901) was for total goals and it was "Under 3.75".

They hadn't graded it for something like 20 hours. I sent them an e-mail and they graded it some hours later.

Now there is a different problem. They graded it as "PUSH" although the match ended 3-0, so it is a "WIN".

I sent them an e-mail, said they forwarded my request to the sportsbook team (which is probably an automated response with anything sportsbook-related) and haven't heard of them for more than a day now.

VERY unprofessional.

I have seen TOO MANY posts with WRONG graded bets from Cloudbet. My guess is that sometimes they intentionally grade bets wrong and hope people won't notice. Pathetic.


PS: @Cloudbet: I will change this post if you can prove me wrong.

Plenty of such errors we have seen before, I think they intentionally do it, if people didn't check that, they earn money from the shady tricks.
newbie
Activity: 57
Merit: 0
I placed a bet in event 263700. The bet (bet id 2872901) was for total goals and it was "Under 3.75".

They hadn't graded it for something like 20 hours. I sent them an e-mail and they graded it some hours later.

Now there is a different problem. They graded it as "PUSH" although the match ended 3-0, so it is a "WIN".

I sent them an e-mail, said they forwarded my request to the sportsbook team (which is probably an automated response with anything sportsbook-related) and haven't heard of them for more than a day now.

VERY unprofessional.

I have seen TOO MANY posts with WRONG graded bets from Cloudbet. My guess is that sometimes they intentionally grade bets wrong and hope people won't notice. Pathetic.


PS: @Cloudbet: I will change this post if you can prove me wrong.
member
Activity: 88
Merit: 10
so this site pays out or not? i didnt make withdrawals now but i will when i make enough money

Most of my bets are paid within a couple of minutes.  My parlay was finally paid, but after ~25 hours.  I think it is just the parlays that are slow to pay (I placed a bunch of single bets and in-game bets two days ago that were fine).  Anyways, I got my coins so they aren't a scam...it is a bit disappointing though waiting so long.

Also, the payout was, as always, instant.  It was just grading the bet that took so long.

Yep, they are always paying slowly, sometimes big payment is very quick, but sometimes everything is very slow.
newbie
Activity: 14
Merit: 0
so this site pays out or not? i didnt make withdrawals now but i will when i make enough money

Most of my bets are paid within a couple of minutes.  My parlay was finally paid, but after ~25 hours.  I think it is just the parlays that are slow to pay (I placed a bunch of single bets and in-game bets two days ago that were fine).  Anyways, I got my coins so they aren't a scam...it is a bit disappointing though waiting so long.

Also, the payout was, as always, instant.  It was just grading the bet that took so long.
hero member
Activity: 528
Merit: 500
so this site pays out or not? i didnt make withdrawals now but i will when i make enough money

 Smiley  Their grading system is a bit slow, maybe not automatic, it is a manual system.
legendary
Activity: 1526
Merit: 1000
the grandpa of cryptos
so this site pays out or not? i didnt make withdrawals now but i will when i make enough money
member
Activity: 110
Merit: 10
Hey guys,

Over the weekend we had an issue with wagers not being settled in a timely manner.

Our team has now settled any outstanding bets that were placed in a 'pending' state, and all outcomes should now appear in your account history.

If you have any further questions, please feel free to ask.

Thanks,

Dan
Cloudbet
t

Hey you piece of shit you just gonna ignore me?? What the fuck is wrong with y'all bet has been pending since September 14th ARE TOU FUKCING KIDDING ME Huh Then come up here and not say a word to me. Shitty customer service and not even bonus or settled bet 10 days later you should be ashamed of yourself



Settle bet #2831826

And yes I wrote support 4 times I was told to be patient 7 days ago HAHAHAHA
newbie
Activity: 14
Merit: 0
I had the bet being pending twice, One for around 1 BTC and the other for 0.08 BTC... I had to wait for more than 48 hours both of these times and therefore wasn't satisfied at all, I got paid though. To be honest most of the bets that are not interrupted or have some issue in coverage are graded instantly and probably automatically and that's probably why bets requiring manual grading are rare and need time.

Yeah but when I go to my pending bets, I can click on each game and it goes to that games page.  It shows that the game is over and my team won.  If their system says the game is over and my team won, why doesn't the parlay automatically grade. Also, I'm not an expert but can't they manually go in and either grade the wager as a win or update the correct scores.  They are MLB games after all, so it's not like the scores are hard to find:  http://m.mlb.com/scoreboard#date=09/20/2016

And finally, I was watching the games and there were no interruptions or anything like that.  The games continued as planned until they finished.  Hopefully the bet is graded today...I really don't want to wait a week to settle a bet.
hero member
Activity: 1680
Merit: 529
Hi Cloudbet I can't get been betting Betting was going to get to the games in the picture but it was officially stopped moments site progress. Freezing when I try and I'm taking bets bets all of them. When do you intend to find the cure? Frankly, happens all the time.



If you look at the example I attached picture minutes if understandable.





its been a week live bet sometimes get freeze.. and now web is down i hope they fix it. and please dont take a long time..

It's not often I'm already experiencing this problem every day, 1-day event with so happens I missed crucial matches. In the past I have not encountered such a situation. Search for a situation where we can say that the last 1 month.

newbie
Activity: 20
Merit: 0
my wager is still pending bet id 2831757

date was sept 15th


sent ticket to support and also msg here to cloudbet dan wtf
newbie
Activity: 14
Merit: 0
I placed a 3 game parlay last night (MLB moneyline games) which won but it still isn't graded.  Normally, my bets are graded in a couple of minutes but it has already been 20 hours?  I did send and e-mail and they said they would forward it to the sportsbetting department but that also was 10 hours ago.  Is anyone else having this problem?  I do make deposits and bets from time to time but something like this has never happened to me.  I hope Cloudbet isn't closing shop on the day I decide to deposit and win.

Bet ID 2873555
member
Activity: 115
Merit: 10
I had the bet being pending twice, One for around 1 BTC and the other for 0.08 BTC... I had to wait for more than 48 hours both of these times and therefore wasn't satisfied at all, I got paid though. To be honest most of the bets that are not interrupted or have some issue in coverage are graded instantly and probably automatically and that's probably why bets requiring manual grading are rare and need time.
member
Activity: 80
Merit: 10
So from what i read here it mean its not recomend to deposit & play on this site? Bcoz cloudbet still had alot problem with their payment rite?
newbie
Activity: 4
Merit: 0
Hi Cloudbet,

Please check my bet id 2875251. i have sent you a ton email for grading my bet, but this bet almost 12 hour without processing yet. i need my win now.
member
Activity: 65
Merit: 10
Cloudbet, do you limit customers individually?

YES or NO?

Currently, we run two models. On some markets we never limit customers (bet again and again for the max if you wish), and on some markets we limit some customers.

We are moving all markets towards our new models where customers are never limited. This has been in process for some time as we need to test each market carefully. It is likely we will have all markets on our new system in the next 4-6 weeks.

On which markets are you being limited? Are they live or pre-match? If you let us know, we could possibly prioritise those markets.

Cheers,
Cloudbet

3 months ago you said this, Cloudbet!

When will you finally have completed the "process of moving all markets towards our new models where customers are never limited"?
Back in June you said it would take 4-6 weeks and now it's 3 months and counting....was it just a bullshit story of yours?
member
Activity: 124
Merit: 10
Hi Cloudbet I can't get been betting Betting was going to get to the games in the picture but it was officially stopped moments site progress. Freezing when I try and I'm taking bets bets all of them. When do you intend to find the cure? Frankly, happens all the time.



If you look at the example I attached picture minutes if understandable.





its been a week live bet sometimes get freeze.. and now web is down i hope they fix it. and please dont take a long time..
member
Activity: 109
Merit: 100
Good site, but a very narrow bet line and bet options in each match
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