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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 227. (Read 465733 times)

hero member
Activity: 1008
Merit: 1012
i see support cloudb answer quickly with me but almost they said need wait admin or tech see problem

They should more online support to the CS team, or let technical support to be the CS. Since they have earned a lot, they should pay more on CS team, which people are usually discussing.
What a shame of a reason to have all their customers forced to leave for a hassle free gaming experience due too them being so dam greedy and not paying the ones who are actually doing the hard work and not sitting on a beach in the Bahamas.
I will be moving to their competitors who actually give a dam about how their customers feel about how they are treated concerning throwing away their money to this bloated company.
They act like a Mickey Mouse operation once they have enough of the "losers" money but this is what they think. Tongue
full member
Activity: 172
Merit: 100
i see support cloudb answer quickly with me but almost they said need wait admin or tech see problem

They should more online support to the CS team, or let technical support to be the CS. Since they have earned a lot, they should pay more on CS team, which people are usually discussing.
hero member
Activity: 1008
Merit: 1012
The www.cloudbet.com page isn’t working for me
I just keep getting this message.


www.cloudbet.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS



I've tried 4 different browsers and cleared my cookies..................still can't get in.
Anyone else?
Everybody seemed to get this error and support just says too clear your cookies or try a different browser

What a poor way to treat your customers. For shame cloudbet your site is very bad technically as you can see from many complaints here from our forum members. And just because you are stepping up just now your customer relations support does not replace the fact that your site has poor structure and too much downtime compared to your competitor sites.
I am moving on to them today because of all the issues and delays your site has been having that has cost me 1.6btc in potential winnings from the last 4 days of this mess that your site is in!
member
Activity: 110
Merit: 10
BET ID
2739925

Still pending. From a tennis match that ended nearly 18 hours ago. Get your shit together. I emailed support and they said (5 hours ago) that they would pass it on to the sports team.



You guys are clueless. I have been emailing support about this match for 12 hours now. It ended 18 hours ago. OFFICIAL results are on the ITF tennis page. Look under "quarterfinal".
http://www.itftennis.com/procircuit/tournaments/men's-tournament/info.aspx?tournamentid=1100038029

Anyways, since cloudbet has been holding funds owed to me (.06 btc --- such a measley amount), I was not able to make a bet that I wanted. BUT, I emailed support well before the game began with the message seen below.


andy james
Sep 1, 21:43 UTC

Finished 18 hours ago. Absurd and unacceptable. I want to bet that .06 on Appalachian state MONEYLKNE at 8.0 odds. I expect to be paid out if that wins and I expect you to take out the .06 if it loses. There is no reason for you guys to not grade my pending tickets"


Here's a screenshot of the email for any non believers:
http://imgur.com/a/LWCEY

Notice that the email was sent 3 hours ago. That football game is currently in the 2nd quarter, and started 1.5 hours ago at 7:30 PM EST.
member
Activity: 110
Merit: 10
BET ID
2739925

Still pending. From a tennis match that ended nearly 18 hours ago. Get your shit together. I emailed support and they said (5 hours ago) that they would pass it on to the sports team.

member
Activity: 110
Merit: 10

Sorry Dan, your explanation is incorrect and appears to place blame on the customer (me). I logged in and out several times AND checked my pending wagers and it did not appear there at all. Additionally, I sent a screenshot of my pending bet next to the ever-changing odds. How is my browser updating the odds but not showing the bet as confirmed?

"The good news is your bet won". Yes. That is good news. The bad news is that it should have been confirmed at odds of over 7. I am reaching out to Sportsbook Review to arbitrate this matter.

Hey hawks,

No blame being placed on you here, just stating the facts as we found them. We know it's not the outcome you were after, but unfortunately there's nothing more we can do.

I'll be here and happy to help you with any other queries you may have in the future, though.

Thanks,

Dan


Not a good answer. Why would my browser update one portion of the page but not the other? Hmmm........
member
Activity: 91
Merit: 10
I find that cloudbet soccer odds are much lower than nitrogen and betcoin, i now transfer money there to bet.
hero member
Activity: 1680
Merit: 529
Hi cloudbet I have Some errors that I have encountered and I see in are the same problem in a lot of people especially can't get out again when I want bet to enter. I sent in a screenshot for this but I do not get any results usually take a bet on the bet I will order if I get always happens I can't get other bets.?

legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013

Sorry Dan, your explanation is incorrect and appears to place blame on the customer (me). I logged in and out several times AND checked my pending wagers and it did not appear there at all. Additionally, I sent a screenshot of my pending bet next to the ever-changing odds. How is my browser updating the odds but not showing the bet as confirmed?

"The good news is your bet won". Yes. That is good news. The bad news is that it should have been confirmed at odds of over 7. I am reaching out to Sportsbook Review to arbitrate this matter.

Hey hawks,

No blame being placed on you here, just stating the facts as we found them. We know it's not the outcome you were after, but unfortunately there's nothing more we can do.

I'll be here and happy to help you with any other queries you may have in the future, though.

Thanks,

Dan
member
Activity: 110
Merit: 10

Dan,

I send problems to your support team all the time, and all they do is say "we'll investigate and get back to you". Well, this time I'm going to post here because the public should know. I had placed a bet that stayed in the pending state for 5+ minutes. I logged in and logged out and the bet was still flashing yellow --- not accepted. I placed the bet for a stake of .05btc @ 3.0 odds. Finally, the bet was confirmed. However, when the bet was confirmed, the odds were over 7.0. I ended up winning the bet, however, it was paid at 3.0 odds when in reality it should have been paid at over 7. I expect my account to be credited the difference. Attached is a screenshot of my pending bet next to the odds when they had moved to 6.0. My bet was confirmed shortly after, and the odds had moved to over 7.



http://imgur.com/a/11AwP

http://imgur.com/a/11AwP

Hey hawks87,

Thanks for reaching out.

As you mentioned, our support team did pass your query on to our technical team to investigate, and they reported that our system shows that a few seconds after you placed your bet, it was accepted by our system at odds of 3.0. It appears the reason your bet remained in a "bet pending" state was due to your browser not updating to reflect the successful placement of the bet, even though it had already registered with our system.

The good news is your bet won!

I hope this helps clarify your query, but feel free to send me a message if you have any additional questions.

Cheers,

Dan



Sorry Dan, your explanation is incorrect and appears to place blame on the customer (me). I logged in and out several times AND checked my pending wagers and it did not appear there at all. Additionally, I sent a screenshot of my pending bet next to the ever-changing odds. How is my browser updating the odds but not showing the bet as confirmed?

"The good news is your bet won". Yes. That is good news. The bad news is that it should have been confirmed at odds of over 7. I am reaching out to Sportsbook Review to arbitrate this matter.
newbie
Activity: 39
Merit: 0
lol  warning alert, bet not accept 10 minutes then when odd down from 1.8 to 3.12 it accept  Huh Huh mean nearly accept if certainly gamer lost
 my game bet over 0.5 HT odd 1.8 minute 30 of match and cloudbet still not confirm then 10 minutes later no goal it confirm my bet over 0.5 odd 1.8 when HT have 5 minute before finish, admin please answer
 Embarrassed Embarrassed
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013

How about it now Cloudbet? 9 weeks have passed since the day you said that within 4-6 weeks you would move to your new system where all customers have the same limits in livebetting.....how about it?

Hey Gee1984,

Unfortunately I can't give you an exact date on when this will be available, but I'll let you know as soon as this feature rolls out. In the meantime, we appreciate your patience while we ensure the stability of any new improvements to the site.

Cheers,

Dan
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Cloudbet got back in touch with me and said sonething along the lines of that those were the odds yes, how were we to know the team was going to score we cannot predict the future. Will they did score while my bet was pending and they were at the opp 25 or better while it was pending when i got the same halftime line of under 34.5. They scammed me I and I am going to be sure to post in detail about about here before every football weekend so people can see and leaves threads here, covers, sbr, and any of outlet I can. Nobody shoukd be using this live in game betting. And i am speaking of when i saw the score go off on my tv something tells me they have a few seconds minimum on me. Cloudbet live betting will take advantage of you in any spot they can by making the bets pending for a long period to get a edge, or simply accept them when it is only in there favor. I am currently on vacation on my phone so sorry for the wall of bad text I will leave proper weite ups when i get home. If they pulled this shit in Vegas they would be under indictment.

Hey codizzle,

I've had a look into your query, and our support team has told me they have responded to you already, but I thought I would just clarify things here.

The market you bet on was ''Total For Whole Match, Including Overtime, under 34.5''. According to our system, your bet was placed at the beginning of the 3rd quarter, and accepted by our backend a few moments later. At that time, the total score for the game was 23 (3-20 being the team's individual scores).

Taking into consideration the factors used to determine the odds, there seems to be nothing out of the ordinary with what was presented to you at that time, or the grading of your wager. The end result of this match was 26-21 in the Jaguars' favour, and a total for the whole match of 47.

If you have any further questions about this grading, please don't hesitate to reach out to me, and we hope to see you around at Cloudbet again soon.

Cheers,

Dan Kelly
Cloudbet
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013

Dan,

I send problems to your support team all the time, and all they do is say "we'll investigate and get back to you". Well, this time I'm going to post here because the public should know. I had placed a bet that stayed in the pending state for 5+ minutes. I logged in and logged out and the bet was still flashing yellow --- not accepted. I placed the bet for a stake of .05btc @ 3.0 odds. Finally, the bet was confirmed. However, when the bet was confirmed, the odds were over 7.0. I ended up winning the bet, however, it was paid at 3.0 odds when in reality it should have been paid at over 7. I expect my account to be credited the difference. Attached is a screenshot of my pending bet next to the odds when they had moved to 6.0. My bet was confirmed shortly after, and the odds had moved to over 7.



http://imgur.com/a/11AwP

http://imgur.com/a/11AwP

Hey hawks87,

Thanks for reaching out.

As you mentioned, our support team did pass your query on to our technical team to investigate, and they reported that our system shows that a few seconds after you placed your bet, it was accepted by our system at odds of 3.0. It appears the reason your bet remained in a "bet pending" state was due to your browser not updating to reflect the successful placement of the bet, even though it had already registered with our system.

The good news is your bet won!

I hope this helps clarify your query, but feel free to send me a message if you have any additional questions.

Cheers,

Dan

member
Activity: 82
Merit: 10
anyone one know how works :

Mutiple Bet:
 Singles   2 x   
 Doubles   1 x

may anyone give examples? thankyou   

I think you pick 2 matches right? Singles mean you bet each match, so you have 2 different bets.

Doubles mean this is a parlay bet, you need to win both bets for winning this parlay.
newbie
Activity: 54
Merit: 0
anyone one know how works :

Mutiple Bet:
 Singles   2 x   
 Doubles   1 x

may anyone give examples? thankyou   
legendary
Activity: 2198
Merit: 1014
Bitdice is scam scam scammmmmmmmmmmmmmmmmmmmmmmmmm
The www.cloudbet.com page isn’t working for me
I just keep getting this message.


www.cloudbet.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS



I've tried 4 different browsers and cleared my cookies..................still can't get in.
Anyone else?

Here too : ERR_TOO_MANY_REDIRECTS

It works fine for me too.
hero member
Activity: 700
Merit: 500
morir es descansar
The www.cloudbet.com page isn’t working for me
I just keep getting this message.


www.cloudbet.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS



I've tried 4 different browsers and cleared my cookies..................still can't get in.
Anyone else?

I just checked it and its working fine to me, if it still happening to you until now maybe they are down to your country to others.
newbie
Activity: 54
Merit: 0
The www.cloudbet.com page isn’t working for me
I just keep getting this message.


www.cloudbet.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS



I've tried 4 different browsers and cleared my cookies..................still can't get in.
Anyone else?

Here too : ERR_TOO_MANY_REDIRECTS
legendary
Activity: 879
Merit: 1001
The www.cloudbet.com page isn’t working for me
I just keep getting this message.


www.cloudbet.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS



I've tried 4 different browsers and cleared my cookies..................still can't get in.
Anyone else?
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