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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 31. (Read 465733 times)

sr. member
Activity: 1764
Merit: 260
Binance #SWGT and CERTIK Audited
I won a large amount and my account was restricted from withdrawing. I'm waiting for it to be reviewed. Anyone experiencing this situation?
This is what gambling sites(FIAT and crypto) usually do whenever certain players win huge amounts. You don't need to fear anything as long as you didn't do anything shady.

They might even request KYC which you will need to submit in order to retrieve your winnings. Stay patient just like some of the posters above mentioned because this is your best option currently.

$100,000 and more.
Do you think they will pay? What's your idea?

I don't have any worries. If they ask for KYC, I will.
If I am not wrong, I believe most (if not all) that wins big to a casino will always undergo to review. From the account's creation, deposit and how you played your balance.
Most also will ask for your identity. Given the popularity and reputation Cloudbet has, I'm sure you will be able to receive your winnings as long as there are no terms that has been violated.
Congrats  Grin
hero member
Activity: 3178
Merit: 977
www.Crypto.Games: Multiple coins, multiple games
$100,000 and more.
Do you think they will pay? What's your idea?

I don't have any worries. If they ask for KYC, I will.
As @JeromeTash mentioned above, they will definitely payout your winnings as long as you didn't do anything illegal(Multiple accounts etc). They deal with millions on a regular basis which is paying out 100 grand is not really a big deal for them.

Keep in touch with their customer support in their site and in this thread and submit your KYC if they request it.
legendary
Activity: 2338
Merit: 1261
Heisenberg
$100,000 and more.
Do you think they will pay? What's your idea?

I don't have any worries. If they ask for KYC, I will.
They can pay if you never did anything shady or breached the terms and conditions. Cloudbet is an old Bitcoin online casino that has been in operations for a number of years. The only problem they have lately is their very slow customer support and verification, so be ready to be a little patient.
newbie
Activity: 15
Merit: 1
I won a large amount and my account was restricted from withdrawing. I'm waiting for it to be reviewed. Anyone experiencing this situation?
This is what gambling sites(FIAT and crypto) usually do whenever certain players win huge amounts. You don't need to fear anything as long as you didn't do anything shady.

They might even request KYC which you will need to submit in order to retrieve your winnings. Stay patient just like some of the posters above mentioned because this is your best option currently.

$100,000 and more.
Do you think they will pay? What's your idea?

I don't have any worries. If they ask for KYC, I will.
hero member
Activity: 3178
Merit: 977
www.Crypto.Games: Multiple coins, multiple games
I won a large amount and my account was restricted from withdrawing. I'm waiting for it to be reviewed. Anyone experiencing this situation?
This is what gambling sites(FIAT and crypto) usually do whenever certain players win huge amounts. You don't need to fear anything as long as you didn't do anything shady.

They might even request KYC which you will need to submit in order to retrieve your winnings. Stay patient just like some of the posters above mentioned because this is your best option currently.
newbie
Activity: 15
Merit: 1
I won a large amount and my account was restricted from withdrawing. I'm waiting for it to be reviewed. Anyone experiencing this situation?
newbie
Activity: 3
Merit: 0
They just verified me Smiley
legendary
Activity: 2758
Merit: 1228
Still not verified after I've sent them the documents on friday,I've also deposited and won a big amount so I am waiting for them to let me withdraw.

Sometimes reviewing something takes time that's why its good to prolong your patience especially you are dealing with huge money and for sure they want to fully verify the user who won that big amount so that they will not do any mistake for distribute it. Anyways congrats hopefully you can receive your prize money soon but just expect delays since it seems that they are very slow in this side.
legendary
Activity: 2338
Merit: 1261
Heisenberg
Still not verified after I've sent them the documents on friday,I've also deposited and won a big amount so I am waiting for them to let me withdraw.
Just be ready to wait for a while before your KYC verification gets approved. It has been observed by many members that cloudbet has a slow response rate, both via support and KYC verification. They do usually come through, but it's a slow, painful process of waiting. I don't know why they don't work on that.
newbie
Activity: 3
Merit: 0
Still not verified after I've sent them the documents on friday,I've also deposited and won a big amount so I am waiting for them to let me withdraw.
hero member
Activity: 2646
Merit: 686
How long did the KYC take for you? Been waiting since Sunday, and they said 24-72 hours. Support "cannot give me an answer because it's a 3rd party who does the verification". Bit annoying. Have to add that the first 2 withdrawals (when I didn't need KYC yet) went quickly, thumbs up for that.

Edit: I'm verified  Cool
How long did it take? I've been waiting for 48 hours so far.


Good to hear!

Cloudbet doesn't have the best track record when it comes to these things historically.

I've heard multiple accounts of KYC being slow and/or being applied on accounts that have been flagged randomly. It's not a problem if you are not in a rush and willing to verify, but certainly take this into account if you are!

@nurvnurv thanks for updating this ANN about your KYC status, since many users were complaining that they were yet not verified, and now it seems that Cloudbet is working again on KYC requests. @Winwin96 48 hours is too soon for them, and as @Kyraishi said they don’t have a record of being fastest when it comes to KYC verification hence give them some more time.
hero member
Activity: 952
Merit: 513
How long did the KYC take for you? Been waiting since Sunday, and they said 24-72 hours. Support "cannot give me an answer because it's a 3rd party who does the verification". Bit annoying. Have to add that the first 2 withdrawals (when I didn't need KYC yet) went quickly, thumbs up for that.

Edit: I'm verified  Cool

Good to hear!

Cloudbet doesn't have the best track record when it comes to these things historically.

I've heard multiple accounts of KYC being slow and/or being applied on accounts that have been flagged randomly. It's not a problem if you are not in a rush and willing to verify, but certainly take this into account if you are!
newbie
Activity: 3
Merit: 0
How long did the KYC take for you? Been waiting since Sunday, and they said 24-72 hours. Support "cannot give me an answer because it's a 3rd party who does the verification". Bit annoying. Have to add that the first 2 withdrawals (when I didn't need KYC yet) went quickly, thumbs up for that.

Edit: I'm verified  Cool
How long did it take? I've been waiting for 48 hours so far.
newbie
Activity: 32
Merit: 0
How long did the KYC take for you? Been waiting since Sunday, and they said 24-72 hours. Support "cannot give me an answer because it's a 3rd party who does the verification". Bit annoying. Have to add that the first 2 withdrawals (when I didn't need KYC yet) went quickly, thumbs up for that.

Edit: I'm verified  Cool
hero member
Activity: 2646
Merit: 686
It's funny and bizarre at the same time. They also ask for KYC and all those things once you have balance. I am pretty sure any player who lost money was never randomly asked for documents. As long as you are losing money to most casinos, you are legit but once you start winning, you are the worst player on the site for them.

I tried to contact their live support last week and the guy was not even able to explain to me how promotions work. He just said check the page, I was like bro if everything is automatic then why are you even here.
Unfortunately, that's what usually happens not only with casinos but also Exchanges. Depositing funds is not a problem, but when one tries to withdraw, that's when issues come up.
Cloudbet has a history of unreliable customer support. I have a feeling they hire a few unprofessional personnel just to cut the costs

@fullhdpixel this is an unavoidable issue and that’s why it’s been suggested many times on this forum, that before you deposit your money in a sportsbook or a casino read the fine print about about KYC, because it mostly kicks in during withdrawals. @JeromeTash I had good experience with their support in the past, but now I see many complaints against them but I sincerely hope they’ll sort the mess out and bounce back strongly.
legendary
Activity: 2338
Merit: 1261
Heisenberg
It's funny and bizarre at the same time. They also ask for KYC and all those things once you have balance. I am pretty sure any player who lost money was never randomly asked for documents. As long as you are losing money to most casinos, you are legit but once you start winning, you are the worst player on the site for them.

I tried to contact their live support last week and the guy was not even able to explain to me how promotions work. He just said check the page, I was like bro if everything is automatic then why are you even here.
Unfortunately, that's what usually happens not only with casinos but also Exchanges. Depositing funds is not a problem, but when one tries to withdraw, that's when issues come up.
Cloudbet has a history of unreliable customer support. I have a feeling they hire a few unprofessional personnel just to cut the costs
jr. member
Activity: 56
Merit: 6
I only have good experience with cloudbet before. Withdrawals came very fast and they never asked me for KYC.
hero member
Activity: 2828
Merit: 611
maybe it was blocked because of that reason. But it's funny to think they didn't block some accounts and they block those accounts who have btc left   Cheesy Cheesy Cheesy
Of course, they have to keep accounts that have some Bitcoins under scrutiny. Those that have nothing in them don't matter to Cloudbet as a business.
Try depositing some Bitcoins into those accounts that haven't been blocked and see if they won't get blocked  Grin
It's funny and bizarre at the same time. They also ask for KYC and all those things once you have balance. I am pretty sure any player who lost money was never randomly asked for documents. As long as you are losing money to most casinos, you are legit but once you start winning, you are the worst player on the site for them.

I tried to contact their live support last week and the guy was not even able to explain to me how promotions work. He just said check the page, I was like bro if everything is automatic then why are you even here.
legendary
Activity: 2338
Merit: 1261
Heisenberg
maybe it was blocked because of that reason. But it's funny to think they didn't block some accounts and they block those accounts who have btc left   Cheesy Cheesy Cheesy
Of course, they have to keep accounts that have some Bitcoins under scrutiny. Those that have nothing in them don't matter to Cloudbet as a business.
Try depositing some Bitcoins into those accounts that haven't been blocked and see if they won't get blocked  Grin
jr. member
Activity: 79
Merit: 3
I HAVE MULTIPLE ACCOUNTS WAYBACK 2018-2020 AND  SINCE I RETRIEVE THE EMAILS THAT I USE BEFORE AND I KEEP RECEIVING AN EMAIL NEWSLETTER. AS I REMEMBER I STILL HAVE SOME BTC ON THOSE ACCOUNTS AND WHEN I TRIED TO FORGOT PASSWORD AND MAKE A NEW PASSWORD IT DOESN'T WORK!

SAME THING WITH MY COUSIN HE HAS MULTIPLE ACCOUNTS WITH BTC ON THOSE OLD ACCOUNTS BUT CAN'T LOG IN EVEN YOU UPDATE THE NEW PASSWORD.

There's a very low chance of you getting a response from cloud bet here. Try their support here - [email protected]

The fact that you created multiple accounts means you and your cousin breached their terms and conditions. I doubt if they will give you any bitcoins. What were all the multiple accounts for? Bonus or affiliate program manipulation?


https://www.cloudbet.com/en/help/terms


maybe it was blocked because of that reason. But it's funny to think they didn't block some accounts and they block those accounts who have btc left   Cheesy Cheesy Cheesy
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