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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 34. (Read 465733 times)

newbie
Activity: 11
Merit: 0
Cloudbet started to get nil, slow withdrawal, and limits my bets on sports betting, yet I was one of the first customers always loyal for their quality of service. But last night after winning, I asked for a withdrawal of only 10 ETHs, I receive an email to check the account with all the documents to be sent, and waiting for the account is not accessible. If a site administrator see me messages, please solve my problem. Thank you very much the crypto-friends.
legendary
Activity: 3010
Merit: 1460
@Ronnie should reply in this thread and give updates. Cloudbet is beginning to appear like HitBTC exchange. Selectively freezing accounts and confiscating funds.
I doubt if @Ronnie is still part of the team or still in control of their rep account

A one @Leandro was the person who was replying in the recent months before the went offline since June 21, 2021
Ronnie was a bit active and helpful here.

Cloudbet is slow sinking.

I am not certain if we can assume that Cloudbet is sinking. There have been similar reports on other sportsbooks in the cryptospace. Nitrogensports which was the best sportsbook in the cryptospace presently has a negative trust rating because of doing something similar to a customer. Might this also be an operation to prevent money laudering from their service?
hero member
Activity: 2646
Merit: 686
~
I would share my story on Cloudbet.
I signed on Cloudbet 3-4years ago and I always used sometimes without any problems. Various deposits and withdrawal during the past years.
They also asked me KYC and I provided all the documentation requested without any problems continuing to bet and withdraw.

3 months ago I made some bets and they blocked my account.
Now it's 3 months that I can't login and they asked me again other documentation (selfie with newspaper in front of my street) already provided without any problem.
To get a response for the KYC you submitted a couple of days is more than enough and it is not fair to block the account and keep your money for the past 3 months, hopefully the team will respond and solve your issue as the cloudbet representative here Ronnie always solved any issues as far as i know but i think the representative changed to Leandro and hopefully he will continue the same and sort your issue.

@baselstrasse did you login from a different IP address which triggered their security bot, and did you try and contact Ronnie here to fix the issue for you?.

Hello, cloud bet admin I have issue with your site for over three days now I can not log into my account the site is not accessible from my end don't know if am the only user facing this issue, my KYC has been approved over a week now I wanted to deposit and place a bet on weekend games but could not log in since then.

@BIN-BIN the site seems to be working just fine, either it’s a cache issue so clear it or use a VPN and if it works then your ISP has blocked it so speak with them.
member
Activity: 504
Merit: 57
Hello, cloud bet admin I have issue with your site for over three days now I can not log into my account the site is not accessible from my end don't know if am the only user facing this issue, my KYC has been approved over a week now I wanted to deposit and place a bet on weekend games but could not log in since then.
hero member
Activity: 1694
Merit: 541
~
I would share my story on Cloudbet.
I signed on Cloudbet 3-4years ago and I always used sometimes without any problems. Various deposits and withdrawal during the past years.
They also asked me KYC and I provided all the documentation requested without any problems continuing to bet and withdraw.

3 months ago I made some bets and they blocked my account.
Now it's 3 months that I can't login and they asked me again other documentation (selfie with newspaper in front of my street) already provided without any problem.
To get a response for the KYC you submitted a couple of days is more than enough and it is not fair to block the account and keep your money for the past 3 months, hopefully the team will respond and solve your issue as the cloudbet representative here Ronnie always solved any issues as far as i know but i think the representative changed to Leandro and hopefully he will continue the same and sort your issue.
sr. member
Activity: 485
Merit: 250
Hi,
I had an account on cloudbet years ago. but i forgot my password and email. is there anyway to recover it with just the username?
I doubt it's possible, no site that has that kind of account recovery standard, maybe you can ask for the email if they'll respond then you have a chane to recover as you can reset the email password if you have the information needed.

And one more thing, do i need to complete kyc to withdraw my money? or it is free to use cloudbet without doing the kyc.
thanks in advance.
Based on my experience, I can gamble with the site without a problem, my account has not KYC FYI.

I forgot what email i used during the registration. If they can send me a recovery email link then may be i look for it. What i have is the username only.

I am thinking to create another account. Do they allow multiple account from same user? i am sending an email to the cloudbet support, lets wait for their reply.
i'll share the info if i get an update.
legendary
Activity: 2338
Merit: 1261
Heisenberg
Hi,
I had an account on cloudbet years ago. but i forgot my password and email. is there anyway to recover it with just the username?
I doubt if this is possible, especially if your account is unverified. There is no way they can prove that you are actually the owner of the account, by just claiming you forgot the email address and password.

A malicious person could pick a random username and contact them that I forgot my email and password.

And one more thing, do i need to complete kyc to withdraw my money? or it is free to use cloudbet without doing the kyc.
thanks in advance.
Not always, but you have to be ready to complete KYC in case they ask for it. Read their terms and conditions
legendary
Activity: 3248
Merit: 1160
Playbet.io - Crypto Casino and Sportsbook
Hi,
I had an account on cloudbet years ago. but i forgot my password and email. is there anyway to recover it with just the username?
I doubt it's possible, no site that has that kind of account recovery standard, maybe you can ask for the email if they'll respond then you have a chane to recover as you can reset the email password if you have the information needed.

And one more thing, do i need to complete kyc to withdraw my money? or it is free to use cloudbet without doing the kyc.
thanks in advance.
Based on my experience, I can gamble with the site without a problem, my account has not KYC FYI.
sr. member
Activity: 485
Merit: 250
Hi,
I had an account on cloudbet years ago. but i forgot my password and email. is there anyway to recover it with just the username?

And one more thing, do i need to complete kyc to withdraw my money? or it is free to use cloudbet without doing the kyc.
thanks in advance.
newbie
Activity: 2
Merit: 0
I am not taking anyone's side but why are you posting from a new account every time?

The accounts are obvious controlled by the same person: Cram06 & baselstrasse

I know cloudbet is sloppy and slow but when someone is posting from different accounts and newbies accounts, there is something they are afraid of or wrong about. In case you guys don't know there are countless ways of cheating the house with sports bets through actions like accidental odds,etc.

Sorry, you are wrong we are not the same person. I never participated in the forum before, just used it to check new bookies and know if can be trusted or not, and yeah i registered to complain about cloudbet because what they are doing is unacceptable. And im using Cloudbet casualy since january, there is no double accounts, just normal betting with an edge. Also if you think i was cheating them why they didnt tell me that and close my account? no, they just shitty keeping my funds there without give any reason i dont know why.


Quote
@Cram06. Have you submitted the documents required for KYC to verify your identity? Much of the sportsbooks will you ask for KYC once you start moving coins equivalent to $3000 to $10,000. The sites do this similar to exchanges for purposes of compliance and to avoid suspicions from regulators.

I provided all KYC documents on june 16 or 17, since then over a month and still no news from them, everytime i text them they say bullshit about they are working on it. My account had around 4k. Luckly in May I withdrawed without anyproblem 3k or so as my max bets available started being too low... I continued playing with the rest of the money and smaller bets and few weeks later i was asked for the KYC.










copper member
Activity: 2170
Merit: 1822
Top Crypto Casino
So none of you know what means: "being subject to an investigation that's handled by a number of governing bodies related to sports"
What is this governor body?
Why would they have to know. They are just customers/users and not part of the CloudBet team.



@Ronnie should reply in this thread and give updates. Cloudbet is beginning to appear like HitBTC exchange. Selectively freezing accounts and confiscating funds.
I doubt if @Ronnie is still part of the team or still in control of their rep account

A one @Leandro was the person who was replying in the recent months before the went offline since June 21, 2021
Ronnie was a bit active and helpful here.

Cloudbet is slow sinking.
legendary
Activity: 3010
Merit: 1460
@Cram06. Have you submitted the documents required for KYC to verify your identity? Much of the sportsbooks will you ask for KYC once you start moving coins equivalent to $3000 to $10,000. The sites do this similar to exchanges for purposes of compliance and to avoid suspicions from regulators.

@bbc.reporter yes he has submitted quoting his reply below and @Cram06 whenever a user submits KYC documents they expect instant results, but that doesn’t happen on any casino as each casino have their own set of ways before they reach a conclusion. Also if I remember correctly a user too had issue but when he submitted KYC details it got sorted for him, and this has happened recently so give them some more time and hopefully it’ll all get sorted for you.

Quote

Unfortunetly since June 16, my account is suspended, i cant access to it and my KYC documents are "under revision".


I am a Cloudbet user, however, under revision since June 16 is very unacceptable. If within 1 month the sportsbook cannot find anything wrong with the account, they should approve the withdrawal.

@Ronnie should reply in this thread and give updates. Cloudbet is beginning to appear like HitBTC exchange. Selectively freezing accounts and confiscating funds.
newbie
Activity: 4
Merit: 0
So none of you know what means: "being subject to an investigation that's handled by a number of governing bodies related to sports"
What is this governor body?
I think is a big excuses...
hero member
Activity: 2646
Merit: 686
@Cram06. Have you submitted the documents required for KYC to verify your identity? Much of the sportsbooks will you ask for KYC once you start moving coins equivalent to $3000 to $10,000. The sites do this similar to exchanges for purposes of compliance and to avoid suspicions from regulators.

@bbc.reporter yes he has submitted quoting his reply below and @Cram06 whenever a user submits KYC documents they expect instant results, but that doesn’t happen on any casino as each casino have their own set of ways before they reach a conclusion. Also if I remember correctly a user too had issue but when he submitted KYC details it got sorted for him, and this has happened recently so give them some more time and hopefully it’ll all get sorted for you.

Quote

Unfortunetly since June 16, my account is suspended, i cant access to it and my KYC documents are "under revision".

legendary
Activity: 3010
Merit: 1460
@Cram06. Have you submitted the documents required for KYC to verify your identity? Much of the sportsbooks will you ask for KYC once you start moving coins equivalent to $3000 to $10,000. The sites do this similar to exchanges for purposes of compliance and to avoid suspicions from regulators.
newbie
Activity: 4
Merit: 0
I am not taking anyone's side but why are you posting from a new account every time?

The accounts are obvious controlled by the same person: Cram06 & baselstrasse

I know cloudbet is sloppy and slow but when someone is posting from different accounts and newbies accounts, there is something they are afraid of or wrong about. In case you guys don't know there are countless ways of cheating the house with sports bets through actions like accidental odds,etc.

I registered a new account because I wanted to use the same username that I use in cloudbet...it's very simple.

Anyway, where is the post where I can write my claim?
hero member
Activity: 2688
Merit: 588
Unfortunetly since June 16, my account is suspended, i cant access to it and my KYC documents are "under revision", all answers i get from them are very shitty random as an example answer to las email after 3 weeks without access to my account:
It usually takes a few days to verify the KYC for players at other sportsbooks and casinos. I don't know why cloudbet is stalling things in your case and I fully agree with notblox1 that a lot of people have switched to other sites after being troubled by cloudbet for long periods.

@cludbet if the user has cheated in any way, let him/her know and just close the case. By stalling things for weeks and months, you are dragging yourself to the mud and making a bad name for yourself.

I mean if even a single guy was working for the KYC department and checking the documents, he should have verified or declined by now. If you don't have the staff to handle the requests, you don't have the right to lock user's funds.
legendary
Activity: 2086
Merit: 1058
I am not taking anyone's side but why are you posting from a new account every time?

The accounts are obvious controlled by the same person: Cram06 & baselstrasse

I know cloudbet is sloppy and slow but when someone is posting from different accounts and newbies accounts, there is something they are afraid of or wrong about. In case you guys don't know there are countless ways of cheating the house with sports bets through actions like accidental odds,etc.
legendary
Activity: 2086
Merit: 1282
Logo Designer ⛨ BSFL Division1
But...what is the governing body related to sports?
Are they jocking?
6 months to check what???
I don't want to tell how much Bitcoin I have inside but it's a very big amount.

I want some explanation and at the moment I don't suggest your service.

I saw few people complaining about Cloudbet and I think that many people switched to Sportsbet and Stake, as currently more trusted that Clooudbet.
If you feel being scammed I would suggest that you open new topic in Scam Accusation thread and ask for opinion and help from other members.
Maybe you will attract more attention and faster resolving of your situation with their support.
newbie
Activity: 4
Merit: 0
I would share my story on Cloudbet.
I signed on Cloudbet 3-4years ago and I always used sometimes without any problems. Various deposits and withdrawal during the past years.
They also asked me KYC and I provided all the documentation requested without any problems continuing to bet and withdraw.

3 months ago I made some bets and they blocked my account.
Now it's 3 months that I can't login and they asked me again other documentation (selfie with newspaper in front of my street) already provided without any problem.
They always reply to my mail with the follow answer:

Thank you for contacting Cloudbet support.
Please note that your account will be blocked until the teams handling the investigation have provided us with more information. For the time being, your account and specific bets that you placed are being subject to an investigation that's handled by a number of governing bodies related to sports.
The investigation may take up to 6 months to be completed so we kindly require that you're patient until the necessary checks have been made and the information required is gathered.
Should you have any further questions please don't hesitate to ask.
Best regards,


But...what is the governing body related to sports?
Are they jocking?
6 months to check what???
I don't want to tell how much Bitcoin I have inside but it's a very big amount.

I want some explanation and at the moment I don't suggest your service.
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