Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 41. (Read 465733 times)

Cloudbet,

I have been waiting for 31 days now. Have only used the account/s for 15-20 days and the investigation is taking 31 days? Kindly stop finding any reasons as you won't get any fault other than this thing. Please return my money am already out of money and my money is stuck with you.

Hello,

Firstly, I have never received anything asking me to verify my account ever from cloudbet before this instance and I didn't even know that they would ask for it ever. Secondly, I can very well understand that a sportsbook or a bank has to get suspicious if someones trying to withdraw more than some amount of money. But isn't a month enough for this kind of investigation. I have not used my account so much that it would take so much time to investigate it for more than a month. I used the new account/s not even for a month and in that too I didn't play everyday. Any new account was created on Feb 21st and my withdrawal was stopped on March 12th so technically not even a month that I created new account/s. And investigation going on for a month.. really?

Add a flag already: https://bitcointalk.org/index.php?action=trust;addflag=154563

Cloudbet doesn't care about this case, they don't even come online here.

That's pretty much all you need to know.

They are taking so much time to figure out some good excuse not to pay you, that is all.
Which site would ever need 5 weeks to verify something, that's insane.

PS: And don't fall for people here trying to help you by sending some telegram contact or whatever, 10000% scam and not worth thinking about it.

This is a common rule with banks and it might be a common rule with sportsbooks that any amount moved that exceeds over or aggregated daily over $10,000 should be marked or reported.

Also, have you verified your identity in one of those accounts?



Specifically, the act requires financial institutions to keep records of cash purchases of negotiable instruments, file reports if the daily aggregate exceeds $10,000, and report suspicious activity that may signify money laundering, tax evasion, or other criminal activities.

Source https://en.wikipedia.org/wiki/Bank_Secrecy_Act

This is crazy people are after me as a person whose just trying to ask for his money from cloudbet.  Please return me my money as I want to get me money back that's it. Thank you. Am really fed up now of getting msgs from people trying to scam me of some amount of money when already my 25000 USDT is occupied with CloudBet and I really have no more money. Please help me cloudbet I beg you today to carry out your investigation soon and just give me my money. You know I have lost far more than what am asking for but please just give me what I deserve. Thank you.

That is certainly a scam. Doesn't make any sense. IF it was only about verification, they could also ask you to just send 50 cents. It is a scam.

Hello someone from here gave me the Telegram I'd of Cloudbet CEO i.e. Alex Telegram Username : @alexandermiscahuv  Name is Alexander Cloudbet and he's asking me to do the following. Please help me if this is fine to do as he said this is the last step of verification:

Alexander (cloudbet):

You will need to verify the usdt wallet you will receive the funds on it m to do that you will have to send at least 250usdt from your wallet to cloudbet. After that hit me up here to check for you.  And within 24h you shall receive your full amount.

This is cloudbet usdt wallet you need to send funds to. And must be from ERC20

0xbdd4d68a5839c6c8895c3496fb5d2bad70625269

Thank you for your understanding. Its not really about the investigation as is but it's a month now since the withdrawal request. Even there was a small withdrawal of 7700 usdt from my other account which was not noticed or I would have been alarmed and could have been more cautious. It only created a problem when it was 25086 USDT withdrawal and hence I came to know about a lot of things. I just don't know what's the main problem as it would have been an investigation which shouldn't have taken this long. And I have been replying immediately without any delays to any facts asked by Cloudbet without fail. I hope they complete the investigation and shall give me a solution soon.

@rajatabbey1234. I agree with you on the long investigation. This should have a solution already within 7 days unless your situation is an unsual case.

Also, you would have lost your money using any account. It was the withdrawal that made Cloudbet notice your account.

Hi! I'm new owner of https://betsofbitco.in/review/cloudbet/, running  this bitcoin review site as an affiliate,  are you still  carrying  over  negative balance  from players  winning?

Hello,

I understand the same that's the reason I never put any allegations as such on them.. However I just find two concerns here with my issue and those are:

1. Investigation is going on since about a month now with no decisions as I have been very cooperative when cloudbet asked me anything like documents or details of any account. I have given all facts timely just to ensure that there is no delay in investigation from there side so it can be a fair situation from both sides.

2. When I was loosing all the money Cloudbet never got suspicious and I was never warned where I would have obviously stopped if I knew about the terms and my mistake is that there are some pages of terms and very difficult to read each and every point which I shall keep in mind now atleast. Also I have deposited around 42000 usdt and 3.54 Eth in the irregular account/s(two accounts) and also there's a withdrawal of around 7700 usdt and I wasn't even informed or alarmed then. I have been seen suspicious and alarmed only when I recovered some money and tried to withdraw this 25086 USDT.

I still feel the decision will be fair but just that a lot of money is stuck and I feel any investigation should have been done by now.. Am still hopeful that it would be done soon.

That's right this is the best thing you can do for now, you have to wait for their decision and if you submitted a strong evidence, there's still a chance that you can get the money. Cloudbet will resolve this issues just like the old problem, give them time to investigate and whatever the decision is I still hope its for the good benefits of both parties.


This is why its very important to read the terms and conditions before playing even if you are a small time players since you might also hit the jackpot and if you do something that is against the ToS, you might be put in big trouble so its better to give sometime before its too late.

It might appear to everyone that Cloudbet might be taking advantage of the situation, however, those terms of service were created to also protect themselves from money laundering, cheating and other criminal acts from cheaters. I symphatize with the user, however, I also understand the sportsbook’s actions.

This issue has been brought up in this thread several times and usually it always gets resolved if it turns out you haven't abused any terms beyond that, for example abused a two account strategy, You should be fine very soon. At least I can say that Cloudbet is cooperative when it comes to solving issues.

What's up?
Would you mind sharing where exactly you are getting this error from? Trying to load the home page of the website?

I just visited cloud bet and everything seems to be OK

Ggb
Njg

503 ERROR

The request could not be satisfied.

The Lambda function associated with the CloudFront distribution is invalid or doesn't have the required permissions. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.




WTF?

I know now it was a big mistake but I have always replied to them in a timely manner so that this gets resolved quickly and fairly. The only thing here is I came to realise my mistake when I recovered some of my losses and till I was or would have been loosing money it didn't come to my notice and also a small withdrawal was made from the irregular account even then it never came up. The moment I realised that those are the terms of cloudbet as they asked me if any other account used I sent them an email of any account I used and also the timings of those accounts. Anyways to cut short I think I have given my every evidence/proof/facts to them and here so better that I should just wait now for the decision. Thanks everyone.

1) This is not just like "probably your fault". This is a "Serious Fault" in this Business.
2) Yes it is quiet natural, most of the time Gambling platform asks KYC for investigation when user tried to withdraw big amount of funds.

Although I wish you got your money back but you have really made a big mistake. Not only in the case of Cloudbet, if you did the same fault on any other gambling platform they would freeze your account. Your event is a lesson to everyone, under no circumstances should multiple accounts be opened on gambling platforms. If for any reason you have trouble accessing the account, you should contact the support team.

Hopefully, Cloudbet will do you justice if you are honest.

I guess as that was my fault and first hand I informed them about whatever the case was my problem is that now it's going to be a month and it's little too much here. I read some cases like mine in which they have voided the bets(all winning or loosing ones) from the irregular accounts. Also I appreciate as to what decisions they have made i.e. returning the deposits in cases like these but I still want just what I fairly recovered. As you said they shall go with the user agreements so in there Terms I also read the below:

9.14. Should Cloudbet become aware that you have placed a number of bets from different accounts you have irregularly opened, all bets will be voidable at the unfettered discretion of Cloudbet. Cloudbet retains the right to take further action as it deems necessary..

All I can see here is that as I have played and lost almost everything I had i.e. more than 42000 usdt everything was fine but as I recovered some and wanted to withdraw it just all backfired. I request everyone to help me in this case, even I always wanted to co-operate with CloudBet and never blamed them except the slow process and keeping me wait. I guess things like these can happen with anyone just that when it happens with someone only that person knows the pain. Thanks in Advance for whatever the decision would be and whatever support I may get. Also I want to Thank semobo for the voice you have raised for me.