Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 45. (Read 465733 times)

Its been 15 days I don't know actually whether I should make a scam accusation now or not as its very frustrating when there's some amount of money involved(25086 USDT) Also I have raised the issue on askgamblers.com with the link as below :
https://www.askgamblers.com/casino-complaints/cloudbet-casino-withdrawal-delayed-a-lot-by-casino

Now let's see for a few days I would actually know what to do as I have trusted them so far and never thought this is going to take this long..

I am wondering why there is no response from cloudbet about this issue because its not few hundreds the pending amount is 25K surely anyone facing the long withdrawal can feel the frustration. Hope this will not get too long or go to scam accusation because once cloudbet was a trusted platform but now everything changed to the other side.

Thank you. I will send an email again in a couple of hours now. Although everything is sent to them and am just waiting for there answer to the investigation and verification now. Let's see what do I get now. Hopefully they solve my issue soon as am curious that the amount is also big(25086 USDT)

14 days is quite long delays of verification also they don't have any follow up message since March 14 so better you should send them another message thru there mail,website or whatever platform where they active since they  quietly not active answering on this thread. Just hope they will solve your issue since this one will destroy their reputation again here.

14 days and cannot access my account or withdraw my funds.

Withdrawal pending 25086 USDT..

Hello cloudbet,

Its been a while that am waiting for my withdrawal now. Kindly let me know if I can get my account unlocked and get my withdrawal or not so I will be able to do something about it. So far am trusting you on your decision but the decision is pending since long. Please note that I have always played and lost and was always very fair and when I won that's also very fair. Mostly I have played just one type of game that I can understand and I don't know why is it taking so long for cloudbet to release my money.

Kindly let me know ASAP about what's happening with my account. I have played big and won big so I just need my money and an assurance that this won't happen with me again.

Withdrawal requested since 10 days : 25086 USDT...

Thanks,
Rajat

HELLO CLOUDBET I SENT MY DOCUMENTS IN GOT VERIFIED, APPROVED MY WITHDRAWAL BUT NOW YOU SAY I BREACHED TERMS BUT YOU TOOK DEPOSITS AND NOW DO NOT WANT TO SEND MY MONEY AFTER I REQUESTED A WITHDRAWAL

Why did I receive a message just before, when loading the website, that players from Australia are blocked from playing at Cloudbet? First time seeing this message... Are you going to be implementing an AU block in the near future?

All you need is to be more patience, Cloudbet usually takes more times to investigate and verifying KYC than it was... probably they want to make sure the documents aren't fake or anything else.

As you can read many above users also complaining about the slowly verification and withdrawal process.

HELLO CLOUDBET I WOULD LIKE MY PROCCESS TO BE SWIFT AS MY ACCOUNT WAS LOCKED AND I ONLY WANTED WITHDRAW A SMALL AMOUNT OF MONEY FROM MY ACCOUNT. COULD YOU SPEED UP THE PROCESS IN LETTING ME WITHDRAW AS I HAVE PROVIDED ALL THE DOCUMENTS NECESSARY

Hello Cloudbet,

Still waiting since 8 days now. Have sent you all the relevant info. I have no idea why is it taking so much time and I have the other things as well in case you require in my case( deposits and/or withdrawals).

Note: The withdrawal requested from the account was 25k USDT so I would appreciate if you can expedite the investigation.

Thank you in Advance.
Regards,
Rajat

Would like to see some low-fee coins added in the cashier. LTC and/or TRX for example. Would probably attract some low limit bettors as well

Hello cloudbet,

I would like to inform you for your investigation that I have given all the relevant facts to you and if you could please expedite the process.

I would like to let you know that I have seen people hiding things but I have all the things to show you about my verification so you can check and let me know that when can I get my account validated and get me to withdraw or play with my funds in the account.

Thanks,
Rajat

We have exchanges and gambling sites who ask much higher withdrawal fees which is unwarranted and i do think that these exchanges and gambling sites have a higher transaction fees to get rid of dust transactions. You cannot call them scammers but to ask for a higher withdrawal fees when the withdrawal fees is not that high is not helpful for small gamblers or traders.

After being away from Cloud for a couple of years I got in on the action again last week.

Did some sports betting for a couple of days with some luck and it was time to press the withdrawal button.

Expected "something" when withdrawing after such a long time away, but after 4 hours the withdrawal was processed without any hassle. (Verified my account back in 2019)

The $30 fee is hard to swallow, but can easily be avoided by using a different coin.

Also happy to see that markets are settled much faster than they were before, and the interface is fast and responsive.

Good experience!

Okay thanks. I shall wait for the same.

Hello dear forumreaders!

Please accept my apologies for the delayed response.

@mubashar002 - I'm sorry to hear that your bet took longer than expected to be graded. Please note that the support team do their best to help out as best as they can with all queries but as they're unable to settle bets themselves, such cases require the tools of the Sports team who are readily equipped and can settle them manually.

You can rest assured that the customer support team strives to bring nothing but the best experience possible for everyone who initiates a conversation with us, be it via chat or email. Unfortunately, although issues like this are not common at all, there may be times where a poor internet connection results in the conversation ending abruptly. It goes without saying that closing chats on anyone without a resolution or mutual agreement is definitely not part of the CS team's conduct.

All bets are graded automatically after the confirmation of the official results has been published and received. In some cases, this might take a tad longer than scheduled and in some minor cases, the information that's provided is incorrect. If this comes to be, then the CS team will take it up with the Sports team who will then clarify the exact result with our sports providers and if a bet has been incorrectly graded then adjustments will be made accordingly.

@CryptoFairly - Many apologies to hear that your withdrawal was delayed however, I'm happy to hear that it has now been resolved.

Although they're generally instant, at times withdrawals can be delayed but players will receive the right winnings in all cases.

@rajatabbey1234 - Please note that sometimes account verifications can take a little longer depending on the nature of the verification itself but rest assured that you'll be able to access the account after all the necessary checks have been made.

I messaged the Player Safety team so that they can expedite the verification process for you. The support team will message you as soon as there is an update.

@brandonlang - Sadly the transaction fee is something we cannot change as it is a network transaction fee that is paid to secure your payment on the Blockchain.

In case you're interested in depositing in another currency, the transaction fees are lower.

Kindly reach out to the support team regarding this query and they'll be more than happy to provide you with more information.


I'd like to thank the rest of the community for the support. We appreciate your intake on the occasion.


Hope you guys had a great weekend!  

How can be paying the transaction fee of 0.00054240 btc is anything related to scam. This is very less fee as compare to other sites which charge much more for withdrawals. I think he has lost at cloudbet and is frustrated upon his loss.

I reckon that this might be the best time for sportsbooks to begin promoting other cryptocoins for lower fees for its users. Bitcoin’s mempool has never been this consistently high and transactions consistently expensive before. There is no fix for this except less usage.

He was scammed because of His own laziness and stupidity  .

Blindly depositing in a Site but not reading their  TOS and house fees? let her cry because he has nothing to claim here , that fee is existing even before he enters their site .