https://ibb.co/02nkXZy
3€ maxbet... this is what happen when you are a succesful bettor... bye bye cloudbet
Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 67. (Read 465733 times)
August 10, 2020, 12:31:08 PM
August 05, 2020, 12:46:17 PM
Thanks for your comment, @M_Dubois,
Yes, the bonuses aren't automatic at the moment, unfortunately, but the CS team is always available to assist players and credit the bonus funds manually.
Yes, the bonuses aren't automatic at the moment, unfortunately, but the CS team is always available to assist players and credit the bonus funds manually.
July 30, 2020, 05:22:52 AM
@tashkent4G I play with Cloudbet 4 months cos I was with different bookie before
It's true around a month ago bonuses are added automatically but I tell support of this problem and they are always very helpful.
They basically say that when the bonus does not appear on dashboard not to worry, contact the support through chat and they will happily add it
To answer your question, my experiences with this small issue takes no longer than a minute. When it does, I have to be abit patient and it gets credited shortly after. It really doesn't take that much out of your day
It's true around a month ago bonuses are added automatically but I tell support of this problem and they are always very helpful.
They basically say that when the bonus does not appear on dashboard not to worry, contact the support through chat and they will happily add it
To answer your question, my experiences with this small issue takes no longer than a minute. When it does, I have to be abit patient and it gets credited shortly after. It really doesn't take that much out of your day
July 30, 2020, 04:56:50 AM
Hello Guys, hope everyone is doing great!
@deevhq, I'm happy to hear that the matter has been resolved. We appreciate your feedback and rest assured we'll use such reviews to become better and improve further in the future!
@jeremutalukan / @tashkent4G, I'm a little disappointed that you're creating accounts on BCT to hold conversations with yourself about the bonus automation, especially after I spoke to you here and agreed we will let you know when it's automated again so you can resume your normal activity.
I get that it's not ideal having to request for the bonus to be manually added, which I and the support team have confirmed is a temporary thing. If you do not want to speak to support, which takes less than 1 minute to add the bonus manually (I tried it myself), I suggest that you keep to our agreement above, rather than continue to post on this thread under different aliases.
We're working on the bonus offers, adding new ones and giving more spice to the existing ones, for the time being, the bonus will be added manually by our support team.
Our support coverage is Monday to Sunday 24 hours a day so you'll have no problems getting the bonus funds added.
@baxterx, I completely understand your point here. I know it's easy to judge by the negative comments betting sites receive on forums, but if you further look into such matters, you can also see that we always do our best to resolve everything as soon as possible.
We are happy to receive both negative and positive feedback, but it is well known that players will mainly post issues here that will need to be resolved.
We can assure you, that our betting site is one that you can trust and all the rightful winnings are paid out without any difficulties.
@M_Dubois, Thank you for your comment! Yes, the bonuses need to be manually added at the moment, our CS agents will be happy to add it to all accounts that met the requirements.
@deevhq, I'm happy to hear that the matter has been resolved. We appreciate your feedback and rest assured we'll use such reviews to become better and improve further in the future!
@jeremutalukan / @tashkent4G, I'm a little disappointed that you're creating accounts on BCT to hold conversations with yourself about the bonus automation, especially after I spoke to you here and agreed we will let you know when it's automated again so you can resume your normal activity.
I get that it's not ideal having to request for the bonus to be manually added, which I and the support team have confirmed is a temporary thing. If you do not want to speak to support, which takes less than 1 minute to add the bonus manually (I tried it myself), I suggest that you keep to our agreement above, rather than continue to post on this thread under different aliases.
We're working on the bonus offers, adding new ones and giving more spice to the existing ones, for the time being, the bonus will be added manually by our support team.
Our support coverage is Monday to Sunday 24 hours a day so you'll have no problems getting the bonus funds added.
@baxterx, I completely understand your point here. I know it's easy to judge by the negative comments betting sites receive on forums, but if you further look into such matters, you can also see that we always do our best to resolve everything as soon as possible.
We are happy to receive both negative and positive feedback, but it is well known that players will mainly post issues here that will need to be resolved.
We can assure you, that our betting site is one that you can trust and all the rightful winnings are paid out without any difficulties.
@M_Dubois, Thank you for your comment! Yes, the bonuses need to be manually added at the moment, our CS agents will be happy to add it to all accounts that met the requirements.
July 30, 2020, 04:48:39 AM
I has the same problem today the bonus wasn't available on my dashboard
I contact support and they fixed very quick
I contact support and they fixed very quick
How long do you play at Cloudbet?
Are you agree with me that month ago the bonuses were automatically added to players. I contact support already month, 4 weeks, 8 times to add bonus EVERY TIME.
So tell me please - why do I have to waste my time to chat with them? I have about 1 hour to play and then I have to go to work.
But instead of this I have to talk to chat and then wait for bonus several hours! This is ridiculus! They have to give me 100% every time for compensation!
July 30, 2020, 04:20:12 AM
I has the same problem today the bonus wasn't available on my dashboard
I contact support and they fixed very quick
I contact support and they fixed very quick
July 30, 2020, 01:22:26 AM
Of all that I have read so far here on this gambling site, it seems not to be recommended.
I wonder why gambling sites don't just pay out if a customer wins. In total they will always have profit in the long run.
I am absolutely not a fan of bonus programs. There are always snags or hidden stocks that gambling sites will rely on.
I wonder why gambling sites don't just pay out if a customer wins. In total they will always have profit in the long run.
I am absolutely not a fan of bonus programs. There are always snags or hidden stocks that gambling sites will rely on.
July 30, 2020, 01:09:09 AM
Again and again.
Bonus system is not working for several weeks.
Cloudbet, please explain this problem.
You are going to close your site and started from cancelling bonuses? Be honest with all players and new clients
Bonus system is not working for several weeks.
Cloudbet, please explain this problem.
You are going to close your site and started from cancelling bonuses? Be honest with all players and new clients
OMG. You was right bro. These scammers has fake bonuses and earn money telling in rules - make deposit in last 3 days. Shit site!
I don't see Turbo Thursdays bonus in my cabinet. They really lie about bonuses.
DO NOT PLAY AT THIS SITE IF YOU DON'T WANNA BE SCAMMED!
THEY DO NOT HAVE ANY BONUSES!!!
July 28, 2020, 04:37:08 AM
Hello!
I sent the documents, but you can try holding two documents at once, making your face visible and making sure the small letters are also visible.
How long the process will take? Another 24 hours?
Edit: Also nothing had stopped you when I deposited the money, you only require verification to withdraw in hopes that you can claim funds.
Support ensured me there are no problem with the transaction and it will be sent as soon as possible. Now after such delay, you just prolong the whole process by asking for verification, when you could have done that as soon as I requested withdraw.
I sent the documents, but you can try holding two documents at once, making your face visible and making sure the small letters are also visible.
How long the process will take? Another 24 hours?
Edit: Also nothing had stopped you when I deposited the money, you only require verification to withdraw in hopes that you can claim funds.
Support ensured me there are no problem with the transaction and it will be sent as soon as possible. Now after such delay, you just prolong the whole process by asking for verification, when you could have done that as soon as I requested withdraw.
I totally get that it can be hard to take a photo holding two documents, most cameras have a timer which is what we recommend doing.
The good news is I’m happy to confirm that your documents have been approved and withdrawal processed.
July 28, 2020, 04:09:11 AM
Good day Everyone!
@gosha@e-coin, You're right, internal investigations mostly take a couple of days at most, depending on the case. A betting integrity investigation is not an internal one conducted solely by our investigations team, therefore we have to work with timescales provided to us by other parties.
A betting integrity investigation is conducted by such third parties, their job is to identify and reduce the risks to betting and sports being corrupted. This includes; players betting on their own sports, event manipulation for betting purposes (cheating), corrupt approaches, misuse of inside information and much more.
Investigations of the sort are not conducted by Cloudbet, our duty is to comply with these requests. Once the investigation is concluded and we are able to release the funds, if the event has not been deemed as fixed, we do so right away and inform the player.
@tashkent4G, Happy to hear back from you. Rest assured we'll PM you as soon as the new system is up and running.
@deevhq, Please accept our apologies for the inconvenience you've experienced the previous day.
I've looked into this for you with the Support team, and I can see that the bet has been settled correctly as a win. Unfortunately, at times the system grades bets incorrectly, but as it's automatic, we must wait for the assistance of the Sports team in such cases for the manual settlements.
We are completely aware of the frustration it might cause when a bet becomes settled but is not correct, however, all of these bets will be thoroughly looked into, graded accurately in line with our Sportsbook rules and according to the official confirmation of the results.
Phone number confirmation is a standard account verification process that most of our players do, this is sometimes requested to be completed by our player safety team prior to withdrawals being processed. Completing the phone verification also grants you access to a wide range of our promotions.
After looking into the conversation you've recently had with our agents, I can confirm, that we haven't informed you about the transaction being sent. The relevant team informed you, that the transaction is currently pending and will be processed shortly.
Apologies for the delay in processing your transaction, however, it can take a little longer at times when we receive numerous requests at once, but I can assure you, the withdrawal will be processed very soon.
We aren't able to provide transaction ID's of transactions that are currently pending, as at that stage the withdrawals did not reach Blockchain yet, therefore there is no transaction hash of the transaction.
Please, just make sure that your photos are clear and you won’t get any responses about the quality, I’ll follow the case and see if we can expedite the document verification for you.
If there is anything else I can assist you with, please drop me a private message and I'll be happy to assist you further.
@gosha@e-coin, You're right, internal investigations mostly take a couple of days at most, depending on the case. A betting integrity investigation is not an internal one conducted solely by our investigations team, therefore we have to work with timescales provided to us by other parties.
A betting integrity investigation is conducted by such third parties, their job is to identify and reduce the risks to betting and sports being corrupted. This includes; players betting on their own sports, event manipulation for betting purposes (cheating), corrupt approaches, misuse of inside information and much more.
Investigations of the sort are not conducted by Cloudbet, our duty is to comply with these requests. Once the investigation is concluded and we are able to release the funds, if the event has not been deemed as fixed, we do so right away and inform the player.
@tashkent4G, Happy to hear back from you. Rest assured we'll PM you as soon as the new system is up and running.
@deevhq, Please accept our apologies for the inconvenience you've experienced the previous day.
I've looked into this for you with the Support team, and I can see that the bet has been settled correctly as a win. Unfortunately, at times the system grades bets incorrectly, but as it's automatic, we must wait for the assistance of the Sports team in such cases for the manual settlements.
We are completely aware of the frustration it might cause when a bet becomes settled but is not correct, however, all of these bets will be thoroughly looked into, graded accurately in line with our Sportsbook rules and according to the official confirmation of the results.
Phone number confirmation is a standard account verification process that most of our players do, this is sometimes requested to be completed by our player safety team prior to withdrawals being processed. Completing the phone verification also grants you access to a wide range of our promotions.
After looking into the conversation you've recently had with our agents, I can confirm, that we haven't informed you about the transaction being sent. The relevant team informed you, that the transaction is currently pending and will be processed shortly.
Apologies for the delay in processing your transaction, however, it can take a little longer at times when we receive numerous requests at once, but I can assure you, the withdrawal will be processed very soon.
We aren't able to provide transaction ID's of transactions that are currently pending, as at that stage the withdrawals did not reach Blockchain yet, therefore there is no transaction hash of the transaction.
Please, just make sure that your photos are clear and you won’t get any responses about the quality, I’ll follow the case and see if we can expedite the document verification for you.
If there is anything else I can assist you with, please drop me a private message and I'll be happy to assist you further.
July 27, 2020, 08:16:16 PM
What do you say if I keep your contact information and I will get in touch with you, via email, PM on here or wherever you want, to let you know when everything is up and running smoothly so you can resume playing without any stress. How does that sound to you?
Thanks again for your patience and understanding.
Ok, I hope these are not simple words. Hope to see your PM in the nearest days.
July 27, 2020, 09:34:21 AM
Scam BK. I made several bets on this site. While I was loosing my money - everything was ok. After several wins my account was blocked and I get such letter from them:
Your account is blocked while we conduct a betting integrity investigation. Please note that this process can take up to 6 months.
To uphold high-security standards we kindly request you to send in documents to validate your identity. These security checks have to be done to guarantee the right level of security for both parties involved.
They are going to "check" my photos and bet history (30 bets) for 6 months)) I will post their messages and final decision here to prevent other players from registering on this scam site. I dont mind to send them my photos but Im sure it wouldnt help and my money is already stolen. My email registered on cloudbet is [email protected]. There were 0.035 BTC on my account. Writing this post, I hope cloudbet will lose much more money because of the players who will not register on their scam site.
Your account is blocked while we conduct a betting integrity investigation. Please note that this process can take up to 6 months.
To uphold high-security standards we kindly request you to send in documents to validate your identity. These security checks have to be done to guarantee the right level of security for both parties involved.
Quote
As a part of this security check, we kindly ask you to respond to this e-mail enclosing the following documents.
1) Verify your identity
Provide a digital photograph or scanned colour copy of your government–issued international travel passport that clearly displays:
-Document number, your full name and date of birth.
-No black/blurred portions (all details must be in focus)
-All four corners of the document (ie. no cropping)
-Expiry date that has not passed
2) Verify your address
Provide one digital photograph of a paper utility bill that has been received through the post clearly displaying:
-Your name and address
-An issue date within the last 3 months
-All four corners of the bill/statement (i.e. no cropping)
Acceptable utility bill statements include landline phone (mobile bills are not acceptable), heating, water, electricity, and municipal government correspondence where address and name are shown is also accepted. eg. a letter from your local tax office, police or registry office.
3) A photograph of yourself holding your identification document, as well as a piece of paper that says "Cloudbet" with today's date on it.
Please ensure the photograph is not blurry and clearly shows both documents.
1) Verify your identity
Provide a digital photograph or scanned colour copy of your government–issued international travel passport that clearly displays:
-Document number, your full name and date of birth.
-No black/blurred portions (all details must be in focus)
-All four corners of the document (ie. no cropping)
-Expiry date that has not passed
2) Verify your address
Provide one digital photograph of a paper utility bill that has been received through the post clearly displaying:
-Your name and address
-An issue date within the last 3 months
-All four corners of the bill/statement (i.e. no cropping)
Acceptable utility bill statements include landline phone (mobile bills are not acceptable), heating, water, electricity, and municipal government correspondence where address and name are shown is also accepted. eg. a letter from your local tax office, police or registry office.
3) A photograph of yourself holding your identification document, as well as a piece of paper that says "Cloudbet" with today's date on it.
Please ensure the photograph is not blurry and clearly shows both documents.
They are going to "check" my photos and bet history (30 bets) for 6 months)) I will post their messages and final decision here to prevent other players from registering on this scam site. I dont mind to send them my photos but Im sure it wouldnt help and my money is already stolen. My email registered on cloudbet is [email protected]. There were 0.035 BTC on my account. Writing this post, I hope cloudbet will lose much more money because of the players who will not register on their scam site.
An investigation for 6 months? For what?
If you need to investigate something, then it will be done in few days.
If there is something that needs to be investigated, then this will be your license.
"Montenegrin Jurisdiction"
Is this a classic way to rip off people by choosing these kind of jurisdictions? Why not choose an reputable gambling jurisdiction?
We saw it with Costa Rica before.
July 27, 2020, 08:49:33 AM
Dear all,
Thanks for your comments.
@tashkent4G, We're sorry for the inconvenience with our Promotions. We’ve changed our campaign distribution service and are in the process of setting up some awesome automated campaigns for all players.
We'd like to ask you to not give incorrect information to the wider community about Cloudbet. As you have been informed, we've had some technical issues with the system which is the reason we are changing this right now, but the bonuses have always been added to your account accordingly.
We’re sorry for the bumpy ride over the last few weeks, in the short term the player has the option to contact support and we’ll credit the bonus immediately.
@maximloch, We can assure you, we are a trustworthy bitcoin betting site licensed under both E-gambling Montenegro and Curacao eGaming and we have no intention in scamming our players.
We always celebrate the winnings with the players and you can ease your mind, that the documentation has not been requested due to your winnings bets.
Integrity reviews are controlled by the Sports team, and it involves a thorough investigation of sports events that might be fixtures.
Once the investigation is completed and the account has been successfully verified, you'll have access to your account and funds again, but since the procedure requires a very detailed and careful investigation, it can take a little longer at times.
@jostorres, We appreciate your honest opinion about our services.
Investigations at Cloudbet can take some time, unfortunately, just like at each betting site in case of a thorough checkup.
I'm afraid this depends on the nature of the particular occasion, however, we strive to resolve these at the earliest convenience.
@jeremutalukan, Yes, we do have promotions available and you can review these offers here: https://www.cloudbet.com/en/promotions
Sadly, they aren't automatically added at the moment due to the changes we're currently working on. We apologise for that, but you can be at ease, that Cloudbet isn't a scam betting site and the bonuses that are displayed on our site are valid offers.
As above stated, before the new automatic Promo system will be finalised, we are adding these bonuses manually upon requests.
If you're eligible for the specific bonus, kindly reach out to our Support agents via our Live chat option or via email at [email protected].
Thanks all and I wish everyone a great week ahead!
Thanks for your comments.
@tashkent4G, We're sorry for the inconvenience with our Promotions. We’ve changed our campaign distribution service and are in the process of setting up some awesome automated campaigns for all players.
We'd like to ask you to not give incorrect information to the wider community about Cloudbet. As you have been informed, we've had some technical issues with the system which is the reason we are changing this right now, but the bonuses have always been added to your account accordingly.
We’re sorry for the bumpy ride over the last few weeks, in the short term the player has the option to contact support and we’ll credit the bonus immediately.
@maximloch, We can assure you, we are a trustworthy bitcoin betting site licensed under both E-gambling Montenegro and Curacao eGaming and we have no intention in scamming our players.
We always celebrate the winnings with the players and you can ease your mind, that the documentation has not been requested due to your winnings bets.
Integrity reviews are controlled by the Sports team, and it involves a thorough investigation of sports events that might be fixtures.
Once the investigation is completed and the account has been successfully verified, you'll have access to your account and funds again, but since the procedure requires a very detailed and careful investigation, it can take a little longer at times.
@jostorres, We appreciate your honest opinion about our services.
Investigations at Cloudbet can take some time, unfortunately, just like at each betting site in case of a thorough checkup.
I'm afraid this depends on the nature of the particular occasion, however, we strive to resolve these at the earliest convenience.
@jeremutalukan, Yes, we do have promotions available and you can review these offers here: https://www.cloudbet.com/en/promotions
Sadly, they aren't automatically added at the moment due to the changes we're currently working on. We apologise for that, but you can be at ease, that Cloudbet isn't a scam betting site and the bonuses that are displayed on our site are valid offers.
As above stated, before the new automatic Promo system will be finalised, we are adding these bonuses manually upon requests.
If you're eligible for the specific bonus, kindly reach out to our Support agents via our Live chat option or via email at [email protected].
Thanks all and I wish everyone a great week ahead!
I truely trust that you may be fixing your errors with bonus auto-distributing. But you are doing this more than 3 weeks. And every time I have to talk with that three nothing-knowing Lorena, Amy and Sue.
They talk to me like with an idiot. Lorena is the most rude of them and always explains with misstakes. She is very incompetent person. And they are all make me nervous while talking to them.
Ok, this is their bad education and problems.
But 3 weeks! 3 weeks you cannot fix that little problem and every time I have to lose time to the chat and read support's rude answers.
This is unacceptable for the casino of your size!
And I will not recommend anyone to play at your site untill I read rude answers from your support (especially Lorena) and the moment I receive auto bonus without wasting my time to chat with support!
Thank you for your patience and understanding mister Cloudbet.
I understand your frustration with the length of time it’s taking to fully integrate our new bonus system and tools, naturally, we want our player’s experience to be memorable for all the right reasons. Your patience throughout the last few weeks have been appreciated.
As for our customer support staff, the team are trained to deliver outstanding service and execute tasks as quickly as possible, so I’m sorry if you do not feel satisfied with any of our team members' service. Having read the conversation logs I can not identify where any of our agents have been rude or unprofessional.
It’s clear you are frustrated and stressed having to contact support to credit the bonus to your account, we don’t want you to feel this way or resent the site for working on upgrades. So I’ll take this opportunity to present a solution here. Our bonus tool integration should soon be complete, this depends on a number of engineering factors, we don’t want to release a product that will cause more problems, we want to get it right.
What do you say if I keep your contact information and I will get in touch with you, via email, PM on here or wherever you want, to let you know when everything is up and running smoothly so you can resume playing without any stress. How does that sound to you?
Thanks again for your patience and understanding.
July 27, 2020, 06:33:26 AM
Dear all,
Thanks for your comments.
@tashkent4G, We're sorry for the inconvenience with our Promotions. We’ve changed our campaign distribution service and are in the process of setting up some awesome automated campaigns for all players.
We'd like to ask you to not give incorrect information to the wider community about Cloudbet. As you have been informed, we've had some technical issues with the system which is the reason we are changing this right now, but the bonuses have always been added to your account accordingly.
We’re sorry for the bumpy ride over the last few weeks, in the short term the player has the option to contact support and we’ll credit the bonus immediately.
@maximloch, We can assure you, we are a trustworthy bitcoin betting site licensed under both E-gambling Montenegro and Curacao eGaming and we have no intention in scamming our players.
We always celebrate the winnings with the players and you can ease your mind, that the documentation has not been requested due to your winnings bets.
Integrity reviews are controlled by the Sports team, and it involves a thorough investigation of sports events that might be fixtures.
Once the investigation is completed and the account has been successfully verified, you'll have access to your account and funds again, but since the procedure requires a very detailed and careful investigation, it can take a little longer at times.
@jostorres, We appreciate your honest opinion about our services.
Investigations at Cloudbet can take some time, unfortunately, just like at each betting site in case of a thorough checkup.
I'm afraid this depends on the nature of the particular occasion, however, we strive to resolve these at the earliest convenience.
@jeremutalukan, Yes, we do have promotions available and you can review these offers here: https://www.cloudbet.com/en/promotions
Sadly, they aren't automatically added at the moment due to the changes we're currently working on. We apologise for that, but you can be at ease, that Cloudbet isn't a scam betting site and the bonuses that are displayed on our site are valid offers.
As above stated, before the new automatic Promo system will be finalised, we are adding these bonuses manually upon requests.
If you're eligible for the specific bonus, kindly reach out to our Support agents via our Live chat option or via email at [email protected].
Thanks all and I wish everyone a great week ahead!
Thanks for your comments.
@tashkent4G, We're sorry for the inconvenience with our Promotions. We’ve changed our campaign distribution service and are in the process of setting up some awesome automated campaigns for all players.
We'd like to ask you to not give incorrect information to the wider community about Cloudbet. As you have been informed, we've had some technical issues with the system which is the reason we are changing this right now, but the bonuses have always been added to your account accordingly.
We’re sorry for the bumpy ride over the last few weeks, in the short term the player has the option to contact support and we’ll credit the bonus immediately.
@maximloch, We can assure you, we are a trustworthy bitcoin betting site licensed under both E-gambling Montenegro and Curacao eGaming and we have no intention in scamming our players.
We always celebrate the winnings with the players and you can ease your mind, that the documentation has not been requested due to your winnings bets.
Integrity reviews are controlled by the Sports team, and it involves a thorough investigation of sports events that might be fixtures.
Once the investigation is completed and the account has been successfully verified, you'll have access to your account and funds again, but since the procedure requires a very detailed and careful investigation, it can take a little longer at times.
@jostorres, We appreciate your honest opinion about our services.
Investigations at Cloudbet can take some time, unfortunately, just like at each betting site in case of a thorough checkup.
I'm afraid this depends on the nature of the particular occasion, however, we strive to resolve these at the earliest convenience.
@jeremutalukan, Yes, we do have promotions available and you can review these offers here: https://www.cloudbet.com/en/promotions
Sadly, they aren't automatically added at the moment due to the changes we're currently working on. We apologise for that, but you can be at ease, that Cloudbet isn't a scam betting site and the bonuses that are displayed on our site are valid offers.
As above stated, before the new automatic Promo system will be finalised, we are adding these bonuses manually upon requests.
If you're eligible for the specific bonus, kindly reach out to our Support agents via our Live chat option or via email at [email protected].
Thanks all and I wish everyone a great week ahead!
I truely trust that you may be fixing your errors with bonus auto-distributing. But you are doing this more than 3 weeks. And every time I have to talk with that three nothing-knowing Lorena, Amy and Sue.
They talk to me like with an idiot. Lorena is the most rude of them and always explains with misstakes. She is very incompetent person. And they are all make me nervous while talking to them.
Ok, this is their bad education and problems.
But 3 weeks! 3 weeks you cannot fix that little problem and every time I have to lose time to the chat and read support's rude answers.
This is unacceptable for the casino of your size!
And I will not recommend anyone to play at your site untill I read rude answers from your support (especially Lorena) and the moment I receive auto bonus without wasting my time to chat with support!
Thank you for your patience and understanding mister Cloudbet.
July 27, 2020, 06:15:02 AM
Dear all,
Thanks for your comments.
@tashkent4G, We're sorry for the inconvenience with our Promotions. We’ve changed our campaign distribution service and are in the process of setting up some awesome automated campaigns for all players.
We'd like to ask you to not give incorrect information to the wider community about Cloudbet. As you have been informed, we've had some technical issues with the system which is the reason we are changing this right now, but the bonuses have always been added to your account accordingly.
We’re sorry for the bumpy ride over the last few weeks, in the short term the player has the option to contact support and we’ll credit the bonus immediately.
@maximloch, We can assure you, we are a trustworthy bitcoin betting site licensed under both E-gambling Montenegro and Curacao eGaming and we have no intention in scamming our players.
We always celebrate the winnings with the players and you can ease your mind, that the documentation has not been requested due to your winnings bets.
Integrity reviews are controlled by the Sports team, and it involves a thorough investigation of sports events that might be fixtures.
Once the investigation is completed and the account has been successfully verified, you'll have access to your account and funds again, but since the procedure requires a very detailed and careful investigation, it can take a little longer at times.
@jostorres, We appreciate your honest opinion about our services.
Investigations at Cloudbet can take some time, unfortunately, just like at each betting site in case of a thorough checkup.
I'm afraid this depends on the nature of the particular occasion, however, we strive to resolve these at the earliest convenience.
@jeremutalukan, Yes, we do have promotions available and you can review these offers here: https://www.cloudbet.com/en/promotions
Sadly, they aren't automatically added at the moment due to the changes we're currently working on. We apologise for that, but you can be at ease, that Cloudbet isn't a scam betting site and the bonuses that are displayed on our site are valid offers.
As above stated, before the new automatic Promo system will be finalised, we are adding these bonuses manually upon requests.
If you're eligible for the specific bonus, kindly reach out to our Support agents via our Live chat option or via email at [email protected].
Thanks all and I wish everyone a great week ahead!
Thanks for your comments.
@tashkent4G, We're sorry for the inconvenience with our Promotions. We’ve changed our campaign distribution service and are in the process of setting up some awesome automated campaigns for all players.
We'd like to ask you to not give incorrect information to the wider community about Cloudbet. As you have been informed, we've had some technical issues with the system which is the reason we are changing this right now, but the bonuses have always been added to your account accordingly.
We’re sorry for the bumpy ride over the last few weeks, in the short term the player has the option to contact support and we’ll credit the bonus immediately.
@maximloch, We can assure you, we are a trustworthy bitcoin betting site licensed under both E-gambling Montenegro and Curacao eGaming and we have no intention in scamming our players.
We always celebrate the winnings with the players and you can ease your mind, that the documentation has not been requested due to your winnings bets.
Integrity reviews are controlled by the Sports team, and it involves a thorough investigation of sports events that might be fixtures.
Once the investigation is completed and the account has been successfully verified, you'll have access to your account and funds again, but since the procedure requires a very detailed and careful investigation, it can take a little longer at times.
@jostorres, We appreciate your honest opinion about our services.
Investigations at Cloudbet can take some time, unfortunately, just like at each betting site in case of a thorough checkup.
I'm afraid this depends on the nature of the particular occasion, however, we strive to resolve these at the earliest convenience.
@jeremutalukan, Yes, we do have promotions available and you can review these offers here: https://www.cloudbet.com/en/promotions
Sadly, they aren't automatically added at the moment due to the changes we're currently working on. We apologise for that, but you can be at ease, that Cloudbet isn't a scam betting site and the bonuses that are displayed on our site are valid offers.
As above stated, before the new automatic Promo system will be finalised, we are adding these bonuses manually upon requests.
If you're eligible for the specific bonus, kindly reach out to our Support agents via our Live chat option or via email at [email protected].
Thanks all and I wish everyone a great week ahead!
July 27, 2020, 01:42:41 AM
Again and again.
Bonus system is not working for several weeks.
Cloudbet, please explain this problem.
You are going to close your site and started from cancelling bonuses? Be honest with all players and new clients
Bonus system is not working for several weeks.
Cloudbet, please explain this problem.
You are going to close your site and started from cancelling bonuses? Be honest with all players and new clients
Hi there,
Does Cloudbet site give bonuses? I always play with bonuses at different sites and want to try their Monday and Thursday promotions.
No! Cloudbet has fake promotion page at their site. They do NOT give bonuses automatically. You have to chat with support EVERY FUCKING TIME and ask to give bonus and then wait all day to receive it.
Cloudbet is very incompetent site. Support does not know their own rules, confuse numbers 0.001 and 0.0001 btc, send fake bonuses without link to terms how to use it.
I do NOT recommend anyone to play and deposit even a cent into this scam site!!!
Thank you for warning bro. Will warn all my friends not to play at this site.
July 27, 2020, 12:11:45 AM
Again and again.
Bonus system is not working for several weeks.
Cloudbet, please explain this problem.
You are going to close your site and started from cancelling bonuses? Be honest with all players and new clients
Bonus system is not working for several weeks.
Cloudbet, please explain this problem.
You are going to close your site and started from cancelling bonuses? Be honest with all players and new clients
Hi there,
Does Cloudbet site give bonuses? I always play with bonuses at different sites and want to try their Monday and Thursday promotions.
No! Cloudbet has fake promotion page at their site. They do NOT give bonuses automatically. You have to chat with support EVERY FUCKING TIME and ask to give bonus and then wait all day to receive it.
Cloudbet is very incompetent site. Support does not know their own rules, confuse numbers 0.001 and 0.0001 btc, send fake bonuses without link to terms how to use it.
I do NOT recommend anyone to play and deposit even a cent into this scam site!!!
July 26, 2020, 11:46:32 PM
Again and again.
Bonus system is not working for several weeks.
Cloudbet, please explain this problem.
You are going to close your site and started from cancelling bonuses? Be honest with all players and new clients
Bonus system is not working for several weeks.
Cloudbet, please explain this problem.
You are going to close your site and started from cancelling bonuses? Be honest with all players and new clients
Hi there,
Does Cloudbet site give bonuses? I always play with bonuses at different sites and want to try their Monday and Thursday promotions.
July 26, 2020, 03:36:22 PM
Cloudbet has always had this weird cloud over their business about how they are always late and always had a bad support that reacted a bit too late after everything blew up. There has been stuff about 300+ bitcoin withdrawal issues to all kinds of other stuff and from the very first start, they never wronged anyone that waited, so you can never really call cloudbet scam because even if it takes 3 months they do solve your issue, but to be perfectly honest it is way too slow which causes a lot of grief with people.
Just because you fixed everything and you are doing everything right, that doesn't mean people should like you, if you create the problem to begin with and you fix it too late, that means that is a big trouble as well, you do not have to steal from people in order to be scam, you can be just a "bad business" and still be legit.
Just because you fixed everything and you are doing everything right, that doesn't mean people should like you, if you create the problem to begin with and you fix it too late, that means that is a big trouble as well, you do not have to steal from people in order to be scam, you can be just a "bad business" and still be legit.
July 26, 2020, 07:19:12 AM
My email registered on cloudbet is [email protected].
Why did you use the dot (.) in middle of your email address?[email protected]
[email protected]
[email protected]
[email protected]
Quote
Dots don't matter in Gmail addresses
If someone accidentally adds dots to your address when emailing you, you'll still get that email. For example, if your email is [email protected], you own all dotted versions of your address:
[email protected]
[email protected]
[email protected]
Note: If you use Gmail through work, school, or other organization (like yourdomain.com or yourschool.edu), dots do change your address. To change the dots in your username, contact your admin.
https://support.google.com/mail/answer/7436150 If someone accidentally adds dots to your address when emailing you, you'll still get that email. For example, if your email is [email protected], you own all dotted versions of your address:
[email protected]
[email protected]
[email protected]
Note: If you use Gmail through work, school, or other organization (like yourdomain.com or yourschool.edu), dots do change your address. To change the dots in your username, contact your admin.
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