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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 78. (Read 465733 times)

hero member
Activity: 2814
Merit: 618
Leading Crypto Sports Betting & Casino Platform
I got this email from cloudbet. Would like to know more about it as its subject says "THE NEW CLOUDBET IS HERE"



legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Now I cant see any sports in live except tennis and when i log out I can see it all. What the heck? And I cant play badminton and hockey in prematch. What the heck? Firstly I loved cloudbet experience very much but now Im mad as hell.

I have sent a PM confirming that I am looking into this. Apologies for the difficulties you are experiencing.
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
I'll write an update about my situation as most people just run away and dissapear when their request gets fulfilled.

FINAL UPDATE:
As user @Cloudbet allready said, my account has been unfrozen.

My account got locked on morning of Friday 13th  (Friday 13th curse is real aguess  Grin ) and was unlocked at Tuesday 17th in the morning as well.

Since their support informed me that this KYC process usually lasts about 7-10 days, I was very satisfied that they managed to solve this case much sooner.

I have no complaints on support. User Cloudbet responded immediately and so did their support on e-mail.

The only thing that was little bit uncomfortable for me was that I couldn't log in to my account while this entire proccess of KYC was happening. Also, the thing that confused me was that I couldn't log in into my account and kept getting error that the username or password were incorrect.

My suggestions to Cloudbet is to reconsider that users can still place bets even when they are under proccess of KYC . If you are not for this solution, I think that giving the user error: "You are currently in proccess of KYC verification. You will be able to log in once this is finished." This is only a suggestion though.

All in all, I am satisfied as my accountn and funds have been unfrozen and I am now able to place bets on their site. They are definitely not a scam website as some users on the forum claim.

This is my point of view and I can't vouch for everyon else, but only me.

ANOTHER UPDATE
So same thing with locked account happened to me again. My mind is blown right now. How can this happen after I fully verified my account and I have never been notified about anything?

I'm keeping it 100% real and I gave props to Cloudbet when they unlocked me, but this behaviour is extremely unprofessional.

I am sorry for all the difficulties you are having. Let me look into the issue and I'll get back to you.
jr. member
Activity: 61
Merit: 1
I'll write an update about my situation as most people just run away and dissapear when their request gets fulfilled.

FINAL UPDATE:
As user @Cloudbet allready said, my account has been unfrozen.

My account got locked on morning of Friday 13th  (Friday 13th curse is real aguess  Grin ) and was unlocked at Tuesday 17th in the morning as well.

Since their support informed me that this KYC process usually lasts about 7-10 days, I was very satisfied that they managed to solve this case much sooner.

I have no complaints on support. User Cloudbet responded immediately and so did their support on e-mail.

The only thing that was little bit uncomfortable for me was that I couldn't log in to my account while this entire proccess of KYC was happening. Also, the thing that confused me was that I couldn't log in into my account and kept getting error that the username or password were incorrect.

My suggestions to Cloudbet is to reconsider that users can still place bets even when they are under proccess of KYC . If you are not for this solution, I think that giving the user error: "You are currently in proccess of KYC verification. You will be able to log in once this is finished." This is only a suggestion though.

All in all, I am satisfied as my accountn and funds have been unfrozen and I am now able to place bets on their site. They are definitely not a scam website as some users on the forum claim.

This is my point of view and I can't vouch for everyon else, but only me.

ANOTHER UPDATE
So same thing with locked account happened to me again. My mind is blown right now. How can this happen after I fully verified my account and I have never been notified about anything?

I'm keeping it 100% real and I gave props to Cloudbet when they unlocked me, but this behaviour is extremely unprofessional.
jr. member
Activity: 61
Merit: 1
I have verified account. I delivered all of my documents and today I tried to log in into my account and I can't do it.

Password is 100% correct and I even tried to reset it.

What is going on in Cloudbet? I really don't understand.
member
Activity: 103
Merit: 10
What their support does is mockery! Just look
[spoiler]












[/spoiler]
member
Activity: 103
Merit: 10
and support is now trolling me Im asking what exactly they want me to send them when I already sent bank statement and I dont receive utility bills on my name because its flat of my parents but not mine but they send me twice the message of same pattern and nothing particular
hero member
Activity: 2814
Merit: 618
Leading Crypto Sports Betting & Casino Platform
Is this ETH bonus only for new sign up account, nothing for existing account holder?

After reading the below terms, it seems so that this bonus is only for the new signups. It would have been better if they could give the bonus to everyone who first time deposit the Ethereum. Old Loyal customers also deserve this bonus.
 
legendary
Activity: 2562
Merit: 1064
Cloudbet launches Ethereum betting

We are excited to announce we have now launched Ethereum betting, which means that customers have a super-fast and ultra-cheap option for betting with the great odds and high limits that Cloudbet has been known for since 2013. Find out more here.



Make your first Ethereum deposit on a weekend full of great sporting and casino action:


Sign Up now to get a 100% deposit match up to 5 ETH
Is this ETH bonus only for new sign up account, nothing for existing account holder?
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Cloudbet launches Ethereum betting

We are excited to announce we have now launched Ethereum betting, which means that customers have a super-fast and ultra-cheap option for betting with the great odds and high limits that Cloudbet has been known for since 2013. Find out more here.



Make your first Ethereum deposit on a weekend full of great sporting and casino action:


Sign Up now to get a 100% deposit match up to 5 ETH
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Now I cant see any sports in live except tennis and when i log out I can see it all. What the heck? And I cant play badminton and hockey in prematch. What the heck? Firstly I loved cloudbet experience very much but now Im mad as hell.

Sorry for the issues you are having. Please send a PM with your details and I will look into this.
newbie
Activity: 2
Merit: 0
Now I cant see any sports in live except tennis and when i log out I can see it all. What the heck? And I cant play badminton and hockey in prematch. What the heck? Firstly I loved cloudbet experience very much but now Im mad as hell.
I play cloudbet a lot. never have problem. maybe ask support?
copper member
Activity: 98
Merit: 2
MALUBIT.com - Bitcoin Sports Betting
I'll give CloudBet a try. I have a few quick questions though.

1. What is the minimum and maximum deposit limit?
2. How much time does the withdrawal take to my other wallet?
3. Is there a minimum withdrawal amount?

You should take a look in the terms and conditions regarding this. I can not judge for another sportsbook, but they have to follow the rules in the user agreement.

<...>

You should calm down mate. I know it's frustrating when you know that you did nothing wrong. My suggestion is that you should PM Cloudbet with all the details of what happened. He should be able to respond to you when is he back online with an update of what's going on.

Quote
I believe you money hasn't been stolen... why would they want to damage their years of good reputation for such an amount?

That really depends on the status of "good reputation". If you research the internet, you can see thet there are people who had withdrawal issues. I could remember somebody deposited 330 BTC and was nit oaid out by BTC. So be carefull with so many bitcoins.

@ blocksimple9
Quote
my first steps were to contact chat support that is never available.  so i sent an email.  i sent 4 emails and not 1 reply yet.

i contacted vip support who said ok 8 hours check back in.  i have checked in and my balance is zero

ITS VERY CLEAR TO SEE THE MONEY IS IN THE WALLET THAT CLOUDBET OWNS.

i am really pissed off at the bad customer service by cloudbet and as of right now theft of my coins.

when its impossible to get support and they are not fixing an issue.  yes i have every right to be worried.
I think Cloudbet should be professional and honest enough to solve this matter. If the cyrpto was really received by their side, they will credit it manually.

member
Activity: 103
Merit: 10
Now I cant see any sports in live except tennis and when i log out I can see it all. What the heck? And I cant play badminton and hockey in prematch. What the heck? Firstly I loved cloudbet experience very much but now Im mad as hell.
member
Activity: 103
Merit: 10
and your support doesnt answer, now u force me to update withdrawal page for the whole day?
member
Activity: 103
Merit: 10
and now your live chat is unavailable and it always was available before im kinda worried now
member
Activity: 103
Merit: 10
Hello! I've been playing at cloudbet for some time already and i already didnt some withdrawals and they used to be instant, but now I wanted to withdraw again, confirmed it on email but its still pending regardless this one is less than i have withdrawn before but I need my money fast. Whats going on?
jr. member
Activity: 54
Merit: 1
I went on chat with you guys re: why not signed into my account i can see all sorts of tennis events i cannot see when i am logged in. I was told i need to be a premium member or account holder to see these events? IS this a real thing... ? its the only reason i dont use or have anything good to say about cloudbet despite wanting to play there. Cheers
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
I'll give CloudBet a try. I have a few quick questions though.

1. What is the minimum and maximum deposit limit?
2. How much time does the withdrawal take to my other wallet?
3. Is there a minimum withdrawal amount?

Hi eXceptional,

In answer to your questions.

1. What is the minimum and maximum deposit limit?

Minimum deposit is 0.0001 BTC or equivalent in BCH.
No maximum deposit limit; Cloudbet offer some of the highest limits in crypto and operate a VIP Program.

2. How much time does the withdrawal take to my other wallet?
The vast majority of withdrawals are processed instantly. However, for security reasons it is necessary for us to process very large withdrawals manually, which will result in a short delay.

3. Is there a minimum withdrawal amount?
Minimum withdrawal amount is 0.0001 BTC or equivalent in BCH.

You can find more information here:


Hope this helps.

If you are ready to Sign Up click here
newbie
Activity: 6
Merit: 0
I'll give CloudBet a try. I have a few quick questions though.

1. What is the minimum and maximum deposit limit?
2. How much time does the withdrawal take to my other wallet?
3. Is there a minimum withdrawal amount?
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