Topic: Cloudhashing ASIC mining contracts, UK LTD company - Now Mining & Paying Bitcoin - page 31. (Read 197313 times)

If CH will aknowledge and will insist to go to court u will have other fees as well. But if CH will settle claim without going to small claim court u will loose 25GBP and u cannot claim that form CH. Thats the law. The best thing is, that if CH will not aknowledge within certain time this claim u will get from court by default order to get money back. And from there just simple few steps to recover costs. The fact that their LTD make this a bit difficult but once one small claim court will go ahead there will be more and they will start refund money.

If i understand you right, nobody will refund the 25 GBP fee of small claim courts? so I should ask for that amount too be refunded on the claim.

To get case in to small claim u can go for as low as 75gbp.
Fee for that is 25GBP which in case of full refund u will loose.

If CH will aknowledge the case u have another fee. But most of cases finishes at first stage.

I'd suggest you this. http://www.which.co.uk/consumer-rights/action/how-to-use-the-small-claims-court/ but i think that if the amount you claim is bigger than 1000 GBP you can't use small claim court. I think I read that, not sure now.

Complete nonsense. They have no legal right to impose a 7 day limit.

The contract stated a start date and specified a hash rate they would provide. They did not fulfill their obligation to you. That is "product not substantially as described". Therefor you are entitled to a refund. Putting in small print clauses that contradict the advertised product description would be dismissed as an "unfair contract".

So this is what I was told after asking for refund 4-5 times:


"Unfortunately we cannot offer you a refund as it has already passed the 7 day limit for refunds. I understand that this is not the answer that you would like but please do still keep your wallet updated in the pool so that you can receive your mining proceeds.

Please bear in mind that when you signed up at Cloud Hashing you agreed to the contract deal in the terms and conditions viewable here,

https://www.cloudhashing.com/terms-conditions

(Under section 2.3,

"You acknowledge and warrant that you have conducted sufficient due diligence to understand the risks associated with Bitcoin mining. You acknowledge that due to the difficulties in sourcing and producing Mining Hardware there may be delays which affect that rate at which we are able to bring Mining Hardware in the Pool online. We reserve the right in the event of a delay which affects our supply of Mining Hardware to bring such Mining Hardware online in a gradual manner. In such an event you acknowledge that you shall be only allocated a reduced Capacity and that this will reduce the Product which is transferred to you as proceeds of your Contract. Notwithstanding the preceding, we shall make all reasonable efforts to avoid such delays, and to ensure that the Mining Pool is fully operational by the start date of your Mining Contract. ""

So this is what I was told after asking for refund 4-5 times:


"Unfortunately we cannot offer you a refund as it has already passed the 7 day limit for refunds. I understand that this is not the answer that you would like but please do still keep your wallet updated in the pool so that you can receive your mining proceeds.

Please bear in mind that when you signed up at Cloud Hashing you agreed to the contract deal in the terms and conditions viewable here,

https://www.cloudhashing.com/terms-conditions

(Under section 2.3,

"You acknowledge and warrant that you have conducted sufficient due diligence to understand the risks associated with Bitcoin mining. You acknowledge that due to the difficulties in sourcing and producing Mining Hardware there may be delays which affect that rate at which we are able to bring Mining Hardware in the Pool online. We reserve the right in the event of a delay which affects our supply of Mining Hardware to bring such Mining Hardware online in a gradual manner. In such an event you acknowledge that you shall be only allocated a reduced Capacity and that this will reduce the Product which is transferred to you as proceeds of your Contract. Notwithstanding the preceding, we shall make all reasonable efforts to avoid such delays, and to ensure that the Mining Pool is fully operational by the start date of your Mining Contract. ""

Service status update

We are currently undergoing a planned migration of our hardware from one data centre to the other. Some of you may have noticed the drop in hashing power on the mining pool recently. Customer earnings for the next few days will be considerably lower than expected until the service is fully restored however we will be fully compensating all customers for this process using our excess capacity. We will be paying customers in bitcoins for this delay later on this coming week. We expect service to be fuly restores early this coming week and apologies for any inconvenience caused.

July customers receive 25% hashing power increase

As promised, July contract holders have been given a 25% boost in hashing power. This serves as a thank you for our early adopters.

50% discount on hashing power for the next 7 days

As a service to our customers, all cloudhashing customers can use the coupon code iluvcoinz during checkout to recieve a 50% discount on hashing power. This offer is available for the next 7 days and the offer ends on 2nd November 2013. Happy hashing!!!!
Cloud hashing mining pool login issues
Some are still having difficulty accessing the mining pool. Please log onto your Cloud Hashing account here https://www.cloudhashing.com/account. Scroll to the bottom of the screen and follow the instructions.

If you already have your mining pool login details then please visit pool.cloudhashing.com

Note: It is important that you verify your wallet address details are correct. Payments will be processed automatically daily.

Where do we setup revenue reinvestment?