Topic: Cloudhashing ASIC mining contracts, UK LTD company - Now Mining & Paying Bitcoin - page 28. (Read 197434 times)

Must be someone who used my login-name/email, but not know the password.
I use a secure encrypted tool for logging in, worked now fine.

Ok, i got 0.19 Bitcoin 8Gh/s gold-contract Thats $38.91 Bitstamp/$40 MT Gox. (28Euro or UK£24.62)
In this rate we never gonna get to UK£ 358,24 that i invested.
Cloudhashing promise way above that! I noticed that CH take that from there contract page.

Well at least we know emmanuel still is reading us, so what's up with the refunds? can tell us if we are going to get any answer from customer support? would be nice from CH answer to the emails faster... you know... some people call it customer support. that only proves you are 3 guys that cannot handle the work...

Do feel like answering some of the previous questions and concerns?

If you type an incorrect password too many times, the system naturally kick you out. Try using the password recovery tool maybe.

Regards

I was joking, sorry

I am Dutch, There are no Mexicans present here.

Cloundhashing just send me a message...reading now.

are you kidding? so now you can't log to cloudhashing.com or the pool?? what error do you get, wrong user or password or what? check if you got the refund

Is it cause you're Mexican?
I would think that's good (not being Mexican, although I have nothing against that:)) but because CH. Cut you off.. Google have no choice but to refund you.

No pool, no CH dashboard.
This after i requested  for a full refund true googlewallet.
Got a email that they not refund after 7 days, then i fount out they locked me out.

Thanks Cloudhashing!

My maths was off, I took away 30% for RRP but they aren't charging that yet.. So it would seem I'm still 30% down on what I should be getting. Or am I adding things up wrong?
Also, should (now) 62 Th/s be getting more than one block every 18 hours?

oops I did forget
good, so everything is working right now

There is a 10% fee, or were you already calculating that?

My CH balance is updated every 8 hours, it's scoring ~90% of theoretical performance.
Let's wait and see a full week mining

8GHs i got
contract_payment   Oct. 29, 2013, 12:01 p.m.   0.00196927

My very rough calculation is...

they are averaging 50,000GHs at the moment , so my percent (8GHz) is 0.016%
so 0.016% of 25btc is 0.004 minus 40% (30% RRP and 10% Management fees) = 0.0024 and I got 0.0019

So it's about right at the moment, today is the first day though, and you would expect from the power they said they had to be getting more than 1.5 blocks a day.

How much do you got and with how much hashpower? I'm getting something like this:
contract_payment    Oct. 29, 2013, 12:01 p.m.    0.00098464
with 5GHs contract.

Me too... looks like we were getting screwed out of a few more days of mining.  But on the plus side his contract are 50% off for a couple more days... WHAT A DEAL!

So a really useful think to do then. Thanks for giving us an incentive to report frauds! Oh wait, you didn't ...

As Merchantminer said before. Other option is register them as a fraud on the uk police and they will knock their door for us.

this is what I talked today with them. So my next step this weekend if I don't get any answer is: google wallet, fraud police and small claim court.

Are you listening CH?


09:34:52 : SystemSystem: Hazel has joined this session!

 09:34:52 : SystemSystem: Connected with Hazel. Your Reference Number for this chat is 64844.

 09:35:00 : CustomerJose: Hi Hazel

 09:35:12 : AgentHazel: Hello Jose, you are chatting with Hazel, thanks for contacting us, how can I assist you? (Please do not reveal personal data during this web chat)

 09:36:05 : CustomerJose: in september I paid for a contract on line for service of mining bitcoins

 09:36:19 : CustomerJose: I don't know if you are aware what are bitcoins

 09:37:47 : AgentHazel: No sir I'm not

 09:39:10 : CustomerJose: well i'll make it short. bitcoin is a virtual currency based on cryptography. The process which generates those coins is called to mine.

 09:39:33 : CustomerJose: And with that coins you can buy things and pay for services.

 09:41:19 : CustomerJose: So I pay to Cloud Hashing a UK based company, they will manage an equipment with an specific mining power of 4gh/s. They will keep a 10% of the produced bitcoins and I will be pay daily the rest.

 09:42:01 : AgentHazel: ok so what is it that you want to report.

 09:43:31 : CustomerJose: So the offered that contract for 26th of september will be started, but then they say it was on 30th. Finally they say it started on 15th of october. Not on full capacity

 09:43:57 : CustomerJose: they are not delivering all the power that it was hired

 09:44:37 : CustomerJose: so i'm asking for a refund and they don't answer my emails. I'm starting to think all is a scam and there is not mining service at all

 09:45:01 : CustomerJose: there is something i can do?

 09:45:07 : AgentHazel: You can report this fraud crime using our online fraud reporting tool on the Action Fraud website: http://www.actionfraud.police.uk/report-a-fraud-including-online-crime

 09:45:43 : CustomerJose: ok and what will happend next?

 09:46:05 : AgentHazel: Once you have filled out your information report and submitted it to us, your information will be passed on to the National Fraud Intelligence Bureau (NFIB). You will not hear back from us and do not need to contact us again.

 09:46:20 : CustomerJose: oh ok

 09:46:28 : AgentHazel: Is there anything else I can help you with?

 09:47:40 : CustomerJose: one last question, as I don't have anything to prove it's a fraud and it might be a very bad service. would be any difference?

 09:48:25 : CustomerJose: I mean, they might have that mining equipmente etc but they are not giving what I paid for.

 09:48:41 : CustomerJose: should I report that in here as well?

 09:48:52 : AgentHazel: As long as we log it on the system.

 09:49:31 : AgentHazel: Thank you for your enquiry, if you need any further assistance you can chat between 9am and 6pm Monday to Friday or call on 0300 123 2040 between 8am to 9pm Monday to Friday or 9am to 5pm at weekends.

Stop spreading FUD, I received a mail from them Monday Morning European time.

There are things wrong here, but stop spreading false information otherwise it will be impossible to distinguish legitimate concerns from bullshit.

looks like they have been exposed. they have stopped replying to my emails.