Topic: Coinplay CONFISCATING 291mbtc of fair NBA winnings - page 2. (Read 2200 times)

Start from this [WARNING] Beware of 1xBit casino, investors from Telegram, and Youtube scams!

I am very unsure what happened with 1xBit casino and their activities, advertisement here. They refused to resolve their scam accusations but are readily to spend budget for advertisements in signature campaigns, review campaigns many times. They do have budget for marketing but just used it not good enough.

With bad reputation and risk of red tagged for participants, they only can hire very low quality posters that is wasting their budget. They can use that budget to resolve their cases and move on with good reputation. Then they will be able to hire better quality posters.

I'll type/quote the email here:
OP's username is literally in Dutch, and it means "CrazyBelgian". So I assumed he was from Belgium, but making fun of them is something we Dutchies do, so being Dutch makes sense too.

You see coinplay agreed to use askgamblers to review the case, right?

And askgamblers ruled against them.

And then instead of paying  the player they ghosted, right.

The details of the case don't even matter anymore.




What? I never criticized any site for having a license from Curacao. There are plenty of trustworthy sites that do. But the only benefits of the license are for the casino. The fact that a casino has a license from Curacao should mean nothing from the players perspective as to whether or not they should trust the casino with their money.

To be fair, it wasn't BitcoinGirl.Club that mentioned OP being Dutch. It was me after seeing the latest screenshot they posted that had both German and Dutch text. I know that Netherlands, together with countries like France, the UK, USA, and some others are generally restricted territories on Curacao licenses. BitcoinGirl.Club might have just acted on that information.

I haven't followed the developments of this case from the beginning to confidently pass judgement.

BitcoinGirl.Club, I am sorry, but I am asking why you think the whole story was not said. CoinPlay did not trigger KYC to GekkeBelg, and he did not have to do anything with the KYC and its related things like where he is from or similar info. Since he wasn't triggered for KYC, Sharing where he is from and where he is living is irrelevant. I feel like it was unnecessary to share those details. Everyone has their opinion, and I respect your opinion as well. But I am asking you because I Trust only three users' Judgments, and you are one of them. Do you see anything suspicious here? Help me figure out what makes you think the player is abusive and why the whole story was not said.

@GekkeBelg, Indeed, I am seeing some anger from you towards SirJohnVonSlotty. His post makes sense, and he did not guarantee that 100% of those happened. He clearly said
@GekkeBelg, I don't see any point in talking like this, which makes you look guilty of doing something wrong.

I agree with you, but from what I saw so far it's rarely the owner or CEO who is on this forum, it's mostly a lower acquisition specialist or manager that is testing the forum as a new channel to drive value, with some exceptions with the larger brands that are having a significant spend on the forum.

Even in my case the owners didn't know that bitcointalk even existed until I brought it up 5 months ago, but luckily I'm a bit higher up so I can move things quicker.

Nevertheless, the reason I'm active in this thread is because I'm curious, but at the same time it's sad to see how other operators are managing their brand, and then smaller guys like us get pulled down with them.

Whoever is behind the coinplay official account, he needs to learn to give more time when situations like this are up. Otherwise the brand will suffer even with a very weak case. This is a good example and should be a lession for all brands who are advertising on the forum.

It's a peculiar situation, Coinplay isn't responsive, and I haven nothing smart to say anymore.

You've already did all the steps that you could, you could eventually lawyer up and go against them and their license holder if you like, as I already mentioned a few posts before, but be 100% sure that the claim is truthful before you enter that field.

What the hell is going on here? Your post is so full of nonsense that I don't even know where to start.
A Dutch player who shouldn't be playing outside of his country? What does the country of birth have to do with this? I have been living in Germany for 17 years!
I won a large amount through activity on several accounts? Several? I only have one account.
I did not do any arbitrage. Coinplay never mentioned this either.
If KYC would be asked, I would fail?? Why? I am living in a perfectly legal country which is not forbidden in the Coinplay terms and have a driving license and utility bills from there.

I'm not defending Coinplay, in my eyes this ended up as a good lesson for both sides. Coinplay got slapped by the internet for not dealing with the issue, the player got their deposit back (regardless if they did or did not try to play the system)

What I'm trying to do though is figure out for my self what actually happened here, and it seems there's more to it.

#1. We have a Dutch player, who shouldn't be playing outside of his country, actively playing on several brands outside of his country.  
#2. That player won a larger amount through activity on several accounts, and triggered the abuser matrix.
#3. That same player got reported that he was playing with different accounts, arbitrage and so on.
#4. The operator didn't want to argue, refunded his deposit and closed his account.
#5. Even if the player could manage to somehow prove that he wasn't abusing the operator and remove all the smoke surrounding him, if KYC would be asked for, he would fail it and again only get the deposit back.

In my eyes this is not a scam situation, since the deposit was refunded, and the wins (operators money) was confiscated because of irregularities.

On the other side we have the operator, Coinplay, who just doesn't want to deal with this thing and assign resources to argue with the player publicly, so they kinda do deserve the flag as a lesson and I would definitely keep this thread alive.

At the same time, I want to note that operators sometimes get numb on this type of situations, just open up TrustPilot and type in any reputable casino, you'll see tons of 1 star reviews claiming "scam", and no one responds to them because it just costs too much resources to explain to TrustPilot how the scam went, especially when you're dealing with a user that aims to destroy you in any way possible. We had these situations on brands like Betsafe and Bet365 on a daily basis and it was hard to deal with it individually.


My experience is different, and if there wouldn't be for regulators, you would be playing rouge games with rouge payment providers, with scams going left and right. I am not familiar with what happened with 1xbit though, but I'll research it.


You're allowed to say whatever you want, but the way you say it will either go in to your favor or against it. If you look at all my posts in your thread you'll see that I was just looking to discuss the situation, I'm not personally attacking you or claim that Coinplay did the right thing.

You are creating doubt in mind, I am sorry I removed my support from the flag you created. It looks to me the whole story was not said completely. It does not surprise me though. There are many cases where many of us were bluffed by abusive gamblers like you. They see this place is a good chance for clearing their abuse.

In other words all sportsbook who have Curacao license are absolutely joke and the governing body who authorized Curacao license are jokes too? Let's not understand a thing the way it benefits us.

I am not allowed to say that Antillephone is a horrible licensor when they simply pass on lies from the casino they licensed? And when I ask about clarification about those lies they ignore me....coincidence huh?

No, I was not KYC verified. My passport is Dutch and my driving license is German but that is not the issue here.

It's very simple, I am Dutch living in Germany. This is already known, see my topic about Owl in my history. When I presented them (Owl) my Dutch passport they judged me as Dutch player and confiscated my winnings. Then when I provided them my German utility bill and driving license they paid me out.

And no, this played no role in my confiscation at Coinplay since I entered the website from a German IP and never used a VPN. And never even had to do KYC.

If I was living in Netherlands and Coinplay confiscated for that reason I would never have opened a scam accusation because I would not be in my right. And in that case Coinplay would have a very easy defence if I would still have filed a complaint.

Just a reminder to everyone that's trying to defend Coinplay for some odd reason:

Coinplay agreed to use askgamblers to arbitrate.  

Askgamblers ruled against Coinplay.

Coinplay did not pay and ghosted.




There is absolutely no reason that Coinplay deserves any benefit of doubt in this situation.


Curacao itself is a joke when it comes to gaming licenses and judging by the email he got, Antillephone is as well.  I know, big changes are supposedly in the works, but the only memorable action I've ever seen Curacao take is to defend 1xbit, the longest running scam casino, after they were forced into bankruptcy, and attack the one who investigated them.  I don't think it's a coincidence that Coinplay is very likely a 1xbit franchise. 

I know you're angry about the whole situation, but you can't just throw around sentences like this. Every Curacao license holder will stop dealing with an operator that has constant issues with players, and Antillephone is not an exception. 

I also see that your default location is in Netherlands, were you KYC verified and are your documents german or dutch?

Where are you from btw? Your email is in German, but your PC's local language seems to be in Dutch. "Deels bewolkt" isn't German, it's Dutch and means partially cloudy. According to Coinplay TOS, players from the Netherlands and its territories are restricted from playing on Coinplay. I am not sure if that has anything to do with the problems you are experiencing. When they mentioned multiple accounts, you might have used VPNs (the same ones other players used) to bypass that geographical restriction.

Obviously, you aren't going to admin if that is the case, and I am not accusing you. It's just an observation I made based on the screenshot you posted and what the casino's TOS says. But none of that explains the horrible way Coinplay has decided to deal with this situation.   

I think there are many sportsbook and casino who are  Curacao Anitellephone License holder. Your claim of you are innocent means all other casinos are performing shady business. It will be unrealistic to think.

You could be correct as well. But, I don't see any point why they will keep the password unchanged if they were bought long ago. They woke up and changed the password as well. It seems those accounts were bought a few days ago. However, It's possible that those accounts are not owned by Coinplay but by someone else.

Even if Coinplay or their representative did not own those accounts, Whoever dealt with the party to oppose that flag is not familiar with the forum system. They don't know how it works. Otherwise, they won't spend money on that purpose. I don't know if they own several casinos. But, If they own those same types of casinos, prepare yourself to see more scam accusations in the coming days.

I also have something peculiar to mention. Last week I filed an official complaint at their Curacao Anitellephone Licenseholder and at first I did not receive a reply. Then when I asked after a couple days of hearing nothing "can you please tell me if you received my complaint and tell me how long on average it takes to handle complaints?" out of the blue within minutes this reply suddenly came:



It strongly looks to me as if they play together with their Licenseholder Antillephone. Because I am 100% sure I do not have multiple accounts. Coinplay never told me the exact thing they accused me of but their signature campaign manager said it was because of "arbitrage betting". So now it's suddenly a completely different accusation. I wonder why did they not want to give the exact details of what I did wrong to Askgamblers because it was oh so secret and private info, and now they simply give it away just like that?
And if this truly is the correct accusation and they have proof to back it up, why didn't they just share that with Askgamblers so that I would have been shut up and most people would still have some kind of trust in Coinplay and their reputation would be saved?

I know why, because it's an incorrect accusation and they do not have any proof to back it up and Askgamblers would have seen through it. But sadly their Licenseholder is protecting them as long as they pay their license fees.
Btw, after that email from Antillephone they totally ignored me on my follow up emails. Antillephone is a horrible Licenseholder and does nothing to protect players from dishonest companies.

Avoid Coinplay and avoid sportsbooks licensed by Antillephone, unless they have a truly good reputation such as Pinnacle, Stake etc.

Maybe the accounts were bought long time ago and never used. Just lying there idle waiting on a reason to wake up. Maybe they aren't owned by Coinplay at all but some farm that contacted them and offered to oppose the flags for money. Maybe Coinplay runs many other casinos or Bitcointalk accounts and has numerous alt accounts they can use for various reasons. There are many possibilities. The only thing that is certain is that their opposition to the flags means absolutely nothing to their visibility. Wasted effort that could have been better spent on not cheating their players.